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Business Studies Grade 12 2018 Essays | Great Topics (South Africa)

Business Studies Grade 12 Essays | 2018, 2019, 2020 Topics (South Africa):

Table of Contents

Tips on answering Business Studies Essay Types of Questions

  • Read through all the essay questions carefully
  • Choose the two questions that you can answer best
  • Write the question number on the top of the page
  • The essay must have an introduction, body and conclusion
  • Begin each essay by writing the word Introduction
  • The body of the essay must be divided into paragraphs
  • The heading for each paragraph is taken from the question.
  • Ensure that all the bullets of the question forms part of the body of your essay
  • Conclude your essay by writing the word conclusion, and a sentence, related to the topic, to conclude your essay.
Download Business Studies Grade 12 Exam Papers and Memos (2020, 2019, 2018, 2017) for free download. Prepare better for your grade 12 exams

Structure for Grade 12 Business Essay

Video tutorials on writing grade 12 business studies essays.

Hello Grade 12 Learners. Modern Classroom has everything for you needed to pass your matric exams, tests, assessments, research tasks and assignments under CAPS Curriculum . Feel free to explore all resources for grade 12, such as Study Guides, DBE Past Exam Papers with Memos , and Speech Topics . That’s if you want to know how to pass grade 12 with distinctions in South Africa Modern Classroom

Why passing Grade 12 is very important

Grade 12 ultimately prepares you for the real world out there, and most importantly matric is your ultimate gateway for varsity. You really need good marks in Grade 12 in order to pass well and study what you like . Good Grade 12 marks means good APS Score.

The calculation of an Admission Point Score (APS) is based on a candidate’s achievement in any SIX recognised National Senior Certificate 20-credit subjects (including subjects from the non-designated subject list, e.g. CAT , Tourism , Hospitality Studies and Civil , Electrical & Mechanical Technology , etc.), by using the NSC seven-point rating scale. Life Orientation is a 10-credit subject and may not be used for calculating the APS. Life Orientation is also not a faculty-specific subject requirement.

Have you made your career choice yet?

Now that you are in your final year of studies, have you made up your mind about what career you want to pursue after matric? Have a look at below questions and click on the links for more information:

Do you know:

  • If you want to study at a University or College ?
  • What career do you plan to pursue after school ?
  • What subjects you will need to study for this career?
  • Which country do you want to study at, Canada maybe?
  • How will you pay for your studies?

5 Ways to Pass Matric with Distinction?

  • Teach your friends the subject you know the most. Teaching others makes you learn faster
  • Manage your time properly. Learn to focus at one task at a time.
  • Gather all learning material about a subject and try answering previous exam papers and tests
  • Ensure you do have 8 hrs of sleep every night so that you will always be productive.
  • Remove all destructions around you, such as: TV, CellPhone, Noisy people, etc. If you cant, go to the library or study at school.

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with Nonjabulo Tshabalala

  • Book an Online Lesson
  • Breakdown of Subtopics and Exam Scope
  • Paper 1 – Business Studies – Topics and Core Notes
  • Paper 2 – Business Studies – Topics and Core Notes
  • Study Guides / Workbooks – Business Studies
  • Grade 12 Past Exam Papers
  • Grade 10 & 11 Past Exam Papers
  • Business Legislation · RSA
  • (CAPS) Policy Documents
  • Shop Resources

Paper 1 – Business Studies – Topics and Core Notes

Download summary notes of each of Paper 1 topics of Grade 12 Business Studies. This is in preparation for your NSC examinations. Summaries are courtesy of the Gauteng Department of Education .

All the Paper 1 notes you will need, on one page.

Business Environments

  • Macro environment: Impact of recent legislation on business
  • Macro environment: Business strategies
  • Business sectors and their environments

Business Operations

  • Human resources function
  • Quality of performance

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Business Studies Grade 12 Essays Questions and Answers for paper 2

On this page, you will find Business Studies Grade 12 Essays Questions and Answers for paper 2. Memos are in a pdf format.

List of Business Studies Grade 12 Essays Questions and Answers

Question 1: business ventures.

Peter and Teko are partners in P & T Consultancy. They are considering investing their surplus funds in the RSA retail savings bonds/Government retail bonds and also in preference shares of companies listed on the JSE.
  • Keeping the above scenario in mind, write an essay on investments and forms of ownership in which you include the following aspects:
  • Outline the functions of the JSE.
  • Describe FOUR types of preference shares.
  • Evaluate the impact of the RSA retail savings bonds/Government retail bonds on investors.
  • Legislation

Question 2: Ethics and Professionalism

According to the King Code principles, businesses are expected to conduct their operations in an ethical and professional manner. Many businesses develop strategies to address unethical business practices remain competitive and sustainable.

Write an essay on ethics and professionalism in which you address the following aspects:

  • Elaborate on the meaning of ethical behaviour.
  • Unfair advertising
  • Pricing of goods in rural areas
  • Taxation/Tax evasion
  • Advise businesses on how they could apply accountability and transparency as King Code principles for good corporate governance.
  • Suggest ways in which professional, responsible, ethical and effective business practice should be conducted.

Question 3: Essay on human rights, inclusivity and environmental issues

Businesses are required to respect the economic rights and safety of their employees in the workplace. The health and safety representatives play an important role in protecting the workplace environment. Adherence to human rights enables businesses to deal with diversity in the workplace.

Write an essay on human rights, inclusivity and environmental issues in which you include the following aspects:

  • Outline the economic rights of employees in the workplace.
  • Explain the roles of the health and safety representatives in protecting the workplace environment.
  • Discuss the benefits of diversity in the workplace.

Question 4: Forms of Ownership and Investment

The criteria for the success or failure of private companies are more appealing than that of partnerships. Many partnerships convert to private companies so that they can benefit from these criteria. Some businesses consider the investment factors before investing in fixed deposits.

Write an essay on forms of ownership and investment in which you include the following aspects:

  • Outline the disadvantages of a partnership.
  • Discuss FOUR factors that should be considered when making investment decisions.
  • Advise businesses on the impact of fixed deposits as a form of investment.

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Questions and Answers for Business Studies Grade 12

Browse a list of Business Studies Questions and Answers:

  • Explain the purpose of the Consumer Protection Act
  • Impact of consumer Protection Act on the marketing function
  • Analyse the impact of the Consumer Protection Act on ACM
  • Which Act compels businesses to display the prices of all goods and services
  • Provide Six types of diversification strategy with examples
  • How does the National Credit Act assist or help consumers with the fair treatment
  • Name any TWO types of integration strategies

View more questions from Morning Answers

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Business Studies Grade 12 Past Exam Papers and Memos 2021, 2020 2019

Download Business Studies Grade 12 Past Exam Papers and Memos 2021, 2020, 2019, 2018, 2017, 2016 : Pdf Download February/ March, May/June, September, and November. The Papers are for all Provinces: Limpopo , Gauteng , Western Cape , Kwazulu Natal (KZN), North West , Mpumalanga , Free State , and Western Cape.

2021 Papers

2021 business studies examination guide:, 2021 june 2021 gr. 12 exemplars, 2021 grade 12 september preparatory exams for business studies, 2020 papers.

November 2020 Gr. 12

2019 Papers

November 2019 Gr. 12 NSC Exams

2019 Gr 12 Preparatory Exams

May/June 2019 Gr. 12 NSC Exams

2018 Papers

February / march 2018 business studies.

November 2018 Gr. 12 NSC Exams

May / June 2018 Business Studies

2017 business studies, november 2017 business studies.

More papers here

Questions and Answers for Business Studies Grade 12

Browse a list of Business Studies Questions and Answers:

  • Explain the purpose of the Consumer Protection Act
  • Impact of consumer Protection Act on the marketing function
  • Analyse the impact of the Consumer Protection Act on ACM
  • Which Act compels businesses to display the prices of all goods and services
  • Provide Six types of diversification strategy with examples
  • How does the National Credit Act assist or help consumers with the fair treatment
  • Name any TWO types of integration strategies

View more questions from Morning Answers

Grade 12  Past Exam Papers and Memos per subjects

Accounting Grade 12

Afrikaans Home Language Grade 12

Afrikaans First Additional Language Grade 12

Afrikaans Second Additional Language Grade 12

Agricultural Management Practices Grade 12

Agricultural Sciences Grade 12

Agricultural Technology Grade 12

Business Studies Grade 12

Civil Technology Grade 12

Computer Applications Technology Grade 12

Consumer Studies Grade 12

Dance Studies Grade 12

Design Grade 12

Dramatic Arts Grade 12

Economics Grade 12

Electrical Technology Grade 12

Engineering Graphics and Design Grade 12

English Home Language Grade 12

English First Additional Language Grade 12

English Second Additional Language Grade 12

History Grade 12

Hospitality Studies Grade 12

Information Technology Grade 12

IsiNdebele Home Language Grade 12

IsiNdebele First Additional Language Grade 12

IsiNdebele Second Additional Language Grade 12

IsiXhosa Home Language Grade 12

IsiXhosa First Additional Language Grade 12

IsiXhosa Second Additional Language Grade 12

IsiZulu Home Language Grade 12

IsiZulu First Additional Language Grade 12

Life Orientation/Life Sciences

Mathematical Literacy

Mathematics

Mechanical Technology Grade 12

Music Grade 12

Physical Sciences Grade 12

Religion Studies Grade 12

Sepedi Home Language Grade 12

Sepedi First Additional Language Grade 12

Sepedi Second Additional Language Grade 12

Sesotho Home Language Grade 12

Sesotho First Additional Language Grade 12

Sesotho Second Additional Language Grade 12

Setswana Home Language Grade 12

Setswana First Additional Language Grade 12

Setswana Second Additional Language Grade 12

Siswati Home Language Grade 12

Siswati First Additional Language Grade 12

Siswati Second Additional Language Grade 12

Tourism Grade 12

Tshivenda Home Language Grade 12

Tshivenda First Additional Language Grade 12

Tshivenda Second Additional Language Grade 12

Visual Arts Grade 12

Xitsonga Home Language Grade 12

Xitsonga First Additional Language Grade 12

Xitsonga Second Additional Language Grade 12

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Business Studies

Most of the exam papers are available in English and Afrikaans

Summaries for Gr 12  Business Studies

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grade 12 business studies essay questions

BUSINESS STUDIES GRADE 12 QUESTIONS - NSC PAST PAPERS AND MEMOS NOVEMBER 2017

BUSINESS STUDIES GRADE 12 NATIONAL SENIOR CERTIFICATE NOVEMBER 2017 INSTRUCTIONS AND INFORMATION Read the following instructions carefully before answering the questions.

  • This question paper consists of THREE sections and covers all main topics. SECTION A: COMPULSORY SECTION B: Consists of FIVE questions. Answer any THREE of the five questions in this section. SECTION C: Consists of FOUR questions. Answer any TWO of the four questions in this section.
  • Read the instructions for each question carefully and take particular note of what is required.
  • Number the answers carefully according to the numbering system used in this question paper. No marks will be awarded for answers that are numbered incorrectly.
  • Except where other instructions are given, answers must be written in full sentences.
  • Use the mark allocation and nature of each question to determine the length and depth of an answer.



 
 
 
  • Begin the answer to EACH question on a NEW page, for example QUESTION 1 – new page, QUESTION 2 – new page, et cetera.
  • You may use a non-programmable calculator.
  • Write neatly and legibly.

SECTION A (COMPULSORY) QUESTION 1 1.1 Various options are provided as possible answers to the following questions. Choose the answer and write only the letter (A–D) next to the question number (1.1.1–1.1.10) in the ANSWER BOOK, for example 1.1.11 D. 1.1.1 The role of SETAs is to …

  • train employees.
  • contribute 2% of their income to SARS.
  • eliminate discrimination in the workplace.
  • appoint accredited service providers.

1.1.2 This Act prevents unfair marketing practices:

  • Basic Conditions of Employment Act, 1997 (Act 75 of 1997)
  • Consumer Protection Act, 2008 (Act 68 of 2008)
  • Labour Relations Act, 1995 (Act 66 of 1995)
  • National Credit Act, 2005 (Act 34 of 2005)

1.1.3 A … is the invitation by a company to the public to buy shares.

1.1.4 The … leadership theory encourages followers to accept immediate change in the workplace.

  • situational
  • leaders and followers
  • transformational

1.1.5 A visual presentation of a set of sales figures shown as a series of rectangles:

1.1.6 Thembi allows Joyce time to speak in an angry manner without attacking her. This is an example of dealing with a(n) … personality.

  • complaining

1.1.7 A business contributes towards the well-being of its employees by …

  • providing recreational facilities.
  • allowing them to work overtime without pay.
  • encouraging those who are not physically fit for work to resign.
  • excluding them from decision-making.

1.1.8 Which ONE of the following aspects is NOT included in an induction programme?

  • Introduction to senior management and close colleagues
  • Information about the products of the business
  • Overview of the business
  • Counselling sessions

1.1.9 Businesses use quality … to direct key processes so that the correct quality standards are met.

  • management systems
  • performance

1.1.10 The … procedure matches the requirements of a post with the strengths of a candidate.

  • remuneration
  • recruitment
  • induction (10 x 2)

(20) 1.2 Complete the following statements by using the word(s) in the list below. Write only the word(s) next to the question number (1.2.1–1.2.5) in the ANSWER BOOK. RSA Retail Savings Bonds; macro-; backward; norming; continuous improvement to processes and systems; micro-; horizontal;performing; management by facts; forward 1.2.1 The business has no control over the … environment. 1.2.2 A minimum of R1 000 is required to invest in ... 1.2.3 During the … stage of team development, team members are motivated to work towards a common goal. 1.2.4 The TQM element of … includes the application of the PDCA model. 1.2.5 Chunky Cheese Ltd chose the … integration strategy when they took over Daisy Dairy Farm. (5 x 2) (10) 1.3 Choose a description from COLUMN B that matches a term in COLUMN A. Write only the letter (A–J) next to the question number (1.3.1–1.3.5) in the ANSWER BOOK, for example 1.3.6 K.

1.3.1 Creative thinking
1.3.2 National Skills Development Strategy 
1.3.3 Production function
1.3.4 Non-insurable risk
1.3.5 Professionalism

(5 x 2) (10) TOTAL SECTION A: 40 SECTION B Answer ANY THREE questions in this section. NOTE: Clearly indicate the QUESTION NUMBER of each question that you choose. The answer to EACH question must start on a NEW page, for example QUESTION 2 on a NEW page, QUESTION 3 on a NEW page, et cetera. QUESTION 2: BUSINESS ENVIRONMENTS 2.1 Name THREE types of business sectors. (3) 2.2 Outline any FOUR steps in the development of a strategy. (8) 2.3 Read the scenario below and answer the questions that follow.

Martha & Jane Furniture specialise in selling office furniture. The profitability of the business has decreased due to high inflation rates and low income levels of customers. MJF had to pay a hefty (heavy) fine because they did not renew their trading licence in time. 

Redraw the table below in the ANSWER BOOK and then answer the questions that follow.

 (a)    
 (b)    
 (c)    

2.3.1 Quote THREE challenges for MJF from the scenario above. (3) 2.3.2 Identify the PESTLE element that links to EACH challenge, as quoted in QUESTION 2.3.1. (6) 2.3.3 Recommend ONE way in which MJF can deal with EACH challenge, as identified in QUESTION 2.3.1. (6) 2.4 Discuss THREE types of defensive strategies. (9) 2.5 Explain how businesses could apply the following forces from the Porter's Five Forces model: 2.5.1 Bargaining power of buyers/Buyer power (4) 2.5.2 Competitive rivalry (4) 2.6 Read the scenario below and answer the questions that follow.

Joko Trendy Bags design and manufacture fashionable handbags. They employ 50 workers, who are allowed to join a trade union of their choice. The management of JTB resolves work-related disputes through statutory conciliation, mediation and arbitration. 

2.6.1 Identify the Act that applies to JTB. Quote from the scenario above to support your answer. (3) 2.6.2 Discuss the negative impact of the Act identified in QUESTION 2.6.1 on JTB as a business. (8) 2.7 Suggest THREE practical ways in which businesses can comply with the National Credit Act (NCA), 2005 (Act 34 of 2005). (6) [60] QUESTION 3: BUSINESS VENTURES 3.1 Name FIVE factors that could be considered when making investment decisions. (5) 3.2 Outline FOUR rights of preference shareholders. (8) 3.3 Identify the leadership style applied by Kobus Limited in EACH case below. 3.3.1 Employees are allowed to make their own decisions as long as they do not violate the company's policies. (2) 3.3.2 Employees are requested to give inputs during planning sessions. (2) 3.3.3 Employees are rewarded for meeting sales targets and punished for not meeting deadlines. (2) 3.4 Explain the role of personal attitude in successful leadership. (6) 3.5 Read the scenario below and answer the questions that follow.

Kadijah Printers (Pty) Ltd needed large amounts of capital for expansion. Their management decided to convert the company into another type of company, so that they would be able to sell shares to the public on the JSE. 

3.5.1 Identify the form of ownership of Kadijah Printers (Pty) Ltd before they were converted to another type of company. Motivate your answer. (3) 3.5.2 Explain the functions of the JSE where KP can sell their shares. (10) 3.6 Thabo has to prepare a business presentation to management. 3.6.1 Discuss the factors that Thabo should consider before doing his presentation. (8) 3.6.2 Advise Thabo on aspects to be considered when designing a multimedia presentation. (6) 3.7 Motivate why a state-owned company (SOC) is important. (8) [60]

QUESTION 4: BUSINESS ROLES 4.1 Name FIVE components of corporate social responsibility (CSR). (5) 4.2 Discuss the benefits of corporate social investment (CSI) for businesses. (8) 4.3 Distinguish between corporate social responsibility (CSR) and corporate social investment (CSI). (4) 4.4 Read the scenario below and answer the questions that follow.

Some employees of Sibiya Cash and Carry downloaded music and movies using the business Internet. Cindy, a manager, promised Anton a promotion if he agreed to have a relationship with her. 

UNETHICAL BUSINESS PRACTICES (4.4.1)  TYPES (4.4.2)  SUGGESTIONS (4.4.3) 
 (a)    
 (b)    

4.4.1 Quote TWO unethical business practices from the scenario above. (2) 4.4.2 Identify the type of unethical business practice for EACH ONE quoted in QUESTION 4.4.1. (4) 4.4.3 Suggest practical ways that SCC could introduce to deal with the unethical business practices identified in QUESTION 4.4.2. (8) 4.5 Describe THREE criteria for assessing successful team performance. (9) 4.6 Read the scenario below and answer the questions that follow.

Smooth Furniture Ltd wanted to change the design of some of their furniture. Employees were requested to suggest new ideas in a large group without working individually. These ideas were used to inspire new thoughts. The management of SF evaluated the advantages and disadvantages of each idea. 

4.6.1 Identify TWO problem-solving techniques used by Smooth Furniture Ltd. Quote from the scenario above to support your answer. (6) 4.6.2 Discuss the advantages of ONE problem-solving technique identified in QUESTION 4.6.1. (4) 4.7 Mr Cloete was treated unfairly in the workplace and decided to stay away from work. Advise Mr Cloete on the correct procedure to deal with his grievance. (10) [60]

QUESTION 5: BUSINESS OPERATIONS 5.1 State FOUR aspects that should be included in the employment contract. (4) 5.2 Outline the selection procedure as an activity of the human resources function. (8) 5.3 Read the job advertisement below and answer the questions that follow.

Job title: Municipal financial manager
Qualifications: BCom degree
Experience: At least six years' financial management at middle level
Key performance areas: Prepare budgets and manage income and expenditure
Total package: R353 920 per annum
Other: Pension fund, medical aid fund and housing subsidy 

5.3.1 Identify TWO examples of job description and TWO examples of job specification in the advertisement above. (4) 5.3.2 Give TWO examples of fringe benefits in the scenario above. (2) 5.3.3 Evaluate the impact of fringe benefits on businesses. (8) 5.4 Distinguish between the piecemeal and the time-related method of salary determination. (4) 5.5 Describe any FOUR quality indicators of the purchasing function. (8) 5.6 Read the scenario below and answer the questions that follow.

Coco Fruit Ltd supplies fruit juices. Speedy Supermarket complained to CFL that the juices go sour soon after delivery.
Investigations at CFL revealed that most of their employees are not trained properly, equipment is outdated, an effective organisational structure is not in place and management is ignoring issues. Speedy Supermarket decided to change to another supplier. 

5.6.1 Quote FOUR reasons from the scenario why Speedy Supermarket changed to another supplier. (4) 5.6.2 Explain to CFL the advantages of monitoring and evaluating quality processes as an element of total quality management (TQM). (6) 5.6.3 Advise CFL on the benefits of a good quality management system. (8) 5.7 Discuss the importance of quality circles in TQM. (4) [60]

QUESTION 6: MISCELLANEOUS TOPICS BUSINESS ENVIRONMENTS 6.1 Identify the provision of the Basic Conditions of Employment Act (BCEA), 1997 (Act 75 of 1997) that Faaried Bakeries complied with in EACH case below. 6.1.1 Employees are required to work eight hours a day for six days. 6.1.2 One of the male employees took three days' leave after the birth of his child. 6.1.3 Employees are allowed to take a 60-minute break after working for five hours. 6.1.4 Management does not employ workers who are younger than 16 years old. 6.1.5 Employees are generally not allowed to work more than ten hours extra a week. (10) 6.2 Explain the advantages of intensive strategies in addressing business challenges. (6) BUSINESS VENTURES 6.3 Tabulate the differences between compound interest and simple interest. (8) 6.4 Read the scenario below and answer the questions that follow.

Ditsepe & Sons Trading is a successful partnership, but the partners want to change to a form of ownership where it will be compulsory to audit financial reports. 

6.4.1 Name a new form of ownership that will be suitable for DST. (2) 6.4.2 Discuss the advantages of the form of ownership named in QUESTION 6.4.1. (6) BUSINESS ROLES 6.5 Read the scenario below and answer the questions that follow.

The management of Lizel Clothing Manufacturer has appointed health and safety representatives. They will be responsible for checking the effectiveness of LCM's health and safety measures and for identifying potential dangers in the workplace.

6.5.1 Quote TWO roles of the health and safety representatives from the scenario above. (2) 6.5.2 Describe TWO other roles of health and safety representatives in the workplace. (4) 6.5.3 Explain the responsibilities of workers in promoting human health and safety in the workplace. (4) 6.5.4 Recommend TWO ways in which LCM can protect the environment and human health. (4) BUSINESS OPERATIONS 6.6 Identify the total quality management (TQM) element applied by Imvelo Logistics in EACH case below. 6.6.1 Regular market research is conducted to determine the needs of consumers. 6.6.2 Sufficient capital and equipment are available to render quality service. 6.6.3 Employees are regularly trained to use the latest technology. 6.6.4 The CEO participates in decision-making at all levels of the company. (8) 6.7 Discuss the negative impact on businesses if TQM is poorly implemented. (6) [60] TOTAL SECTION B: 180 SECTION C Answer ANY TWO questions in this section. NOTE: Clearly indicate the QUESTION NUMBER of each question chosen. The answer to EACH question must start on a NEW page, for example QUESTION 7 on a NEW page, QUESTION 8 on a NEW page, et cetera. QUESTION 7: BUSINESS ENVIRONMENTS (LEGISLATION)

The Broad-Based Black Economic Empowerment Act (BBBEE), 2003 (Act 53 of 2003) (amended in 2013) was introduced to overcome the challenges of Black Economic Empowerment (BEE). Businesses are now compelled to comply with this Act. The government also uses the Skills Development Act (SDA), 1998 (Act 97 of 1998) to support the implementation of the BBBEE. 

You specialise in guiding businesses in the implementation of the BBBEE. Write an essay on the following aspects:

  • Distinguish between BEE and BBBEE.
  • Evaluate the impact of BBBEE on businesses.
  • Discuss the implications of ownership, management and ESD (enterprise and supplier development) as BBBEE pillars of businesses.
  • Analyse the effectiveness of the SDA in supporting the successful implementation of the BBBEE.

QUESTION 8: BUSINESS VENTURES (INSURANCE) Insurance companies offer a variety of insurance products that are vital to businesses. Some businesses argue that insurance and assurance decrease their profit, while others feel that insurance products provide peace of mind for any eventuality. Businesses are also required to contribute to compulsory insurance. With reference to the scenario above, write an essay on the following aspects:

  • Distinguish between insurance and assurance.
  • Discuss the THREE types of compulsory insurance.
  • Elaborate on the meaning of the average clause and explain how it is calculated.
  • Evaluate the positive impact of insurance on businesses.

QUESTION 9: BUSINESS ROLES (HUMAN RIGHTS AND DIVERSITY) Businesses are not only required to observe human and cultural rights in the workplace, but also to ensure that the workplace is diverse and inclusive. Many businesses respect and uphold the Constitution of South Africa. Refer to the statements above and write an essay in which you include the following aspects:

  • Freedom of speech and expression
  • Information
  • Explain how businesses could deal with any THREE diversity issues in the workplace.
  • Elaborate on the benefits of diversity in the workplace.
  • Recommend ways in which businesses could promote cultural rights in the workplace.

QUESTION 10: BUSINESS OPERATIONS (HUMAN RESOURCES) Human resources managers invest a lot of time, effort and funds to recruit and select the best employees. They realise that their goals and objectives can only be achieved by employing skilled and qualified employees. They are also mindful of the fact that their recruitment policies need to comply with the Employment Equity Act (EEA), 1998 (Act 55 of 1998). Provide a detailed account of the following human resources aspects:

  • Explain the meaning of recruitment.
  • Analyse the impact of external recruitment on businesses.
  • Discuss the role of the interviewer and the interviewee during the interview.
  • Suggest ways in which the human resources function could comply with the EEA. [40]

TOTAL SECTION C:80 GRAND TOTAL:300

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