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  1. Galaxy Note 7 recall survey infographic

    samsung galaxy note 7 recall case study

  2. Samsung Galaxy Note 7 Recall Investigation Report Set For Jan. 23

    samsung galaxy note 7 recall case study

  3. The Samsung Galaxy Note 7 Recall: T-Mobile Has Not Thought Through

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  4. Restoring the "explosive" RECALLED Galaxy Note7

    samsung galaxy note 7 recall case study

  5. Samsung Galaxy Note7 US Voluntary Recall Update

    samsung galaxy note 7 recall case study

  6. Samsung Galaxy Note 7 Recall: What You Need to Know

    samsung galaxy note 7 recall case study

COMMENTS

  1. Samsung Note 7 Failure Case Study

    Investigating the Samsung Galaxy Note 7 failure? Writing about the infamous battery explosion? Check this Samsung Note 7 failure case study!

  2. A Brief History of Samsung's Troubled Galaxy Note 7

    Samsung is ending production of the Galaxy Note 7 after multiple reports of the device overheating and catching fire.

  3. Samsung's Exploding Galaxy Note 7: A Case Study In How Not To Release A

    On August 24, a Samsung Galaxy Note 7 device exploded while connected to its charging cable. Similar reports began to emerge following the first. Shipment Delays And Official Worldwide Recall ...

  4. Samsung Note7 Battery Failures Investigation

    A Samsung investigation shows that fires in its Galaxy Note7 were caused by faulty batteries and were unrelated to other parts of the smartphone's design and construction.

  5. PDF Samsung Note 7

    Since this case is to highlight the possible issues with the Samsung Note 7's burning and its recall by the company, it is vital to understand the initial factors that affect the buying decision. The Conceptual Framework is being adopted from an existing literature from the study carried

  6. Why Samsung's Note 7 Crisis Won't Hurt Its Brand Long Term

    October 26, 2016. Things look rather bleak for Samsung at the moment. Within weeks of launching its flagship smartphone, the Galaxy Note 7, the company had to recall all of the more than 3 million ...

  7. How Samsung Overcame Its Galaxy Note 7 Fiasco

    In 2016, Samsung was blowing up — quite literally. The phone maker was battling its biggest ever brand crisis, after defective Galaxy Note 7 smartphones began exploding around the world. A ...

  8. Remarkable Recovery: Samsung Crisis Management Case Study

    Samsung Galaxy Note 7 Crisis The Note 7 battery issue marked a significant crisis for Samsung, leading to a widespread recall of the flagship smartphone and causing considerable damage to the company's reputation.

  9. Samsung Explains Note 7 Battery Explosions, And Turns Crisis Into

    Samsung launched the Galaxy Note 7 to record preorders and sales in August, but the rosy start soon turned sour. Samsung had to initiate a recall in September of the first version of the Note 7 ...

  10. Samsung Galaxy Note 7 recall: Here's what happens now

    Samsung recalled the Note 7 and promised to exchange the phone for a new model with a different battery, or give owners a different Galaxy phone, or get a refund. Some replacement Note 7s burned ...

  11. Samsung's Galaxy Note 7 phones: what was wrong with them?

    After exploding phones, fireproof boxes, lawsuits and open letters, Samsung announces its investigation into what went wrong. Samsung has stopped production of the Galaxy Note 7 smartphone after ...

  12. Read Samsung's full statement on the Galaxy Note 7 recall

    Source Samsung. Sep 2, 2016, 2:04 AM PDT. Samsung just announced a global recall of the Galaxy Note 7 due to a potential fire issue, in what has to be considered one of the most dramatic and high ...

  13. Samsung Electronics Company, Ltd.: Galaxy Note 7 Crisis

    As of October 11, 2016, Samsung had received at least 92 reports of the Galaxy Note 7. overheating in the U.S., 25 reports of burns, and 55 reports of property damage. 10 Samsung. stopped ...

  14. Timeline: Samsung Electronics' Galaxy Note 7 recall crisis

    Samsung Electronics Co Ltd <005930.KS> scrapped its flagship Galaxy Note 7 smartphone on Tuesday, less than two months after its launch, dealing a huge blow to its reputation and outlook after ...

  15. Samsung Expands Recall to All Galaxy Note7 Devices

    Updated - Oct. 13 2016. Samsung has announced an expanded recall on all original and replacement Galaxy Note7 devices sold or exchanged in the United States in cooperation with the U.S. Consumer Product Safety Commission. Since the affected devices can overheat and pose a safety risk, we are asking consumers with a Galaxy Note7 to power it down ...

  16. A Critical Case Report of Samsung Note 7 Recall

    Abstract. This article is a report of Samsung Note 7 recall in 2016. Relevant literature, annual and news reports are summarized to analyze and assess. Samsung launched the smartphone Galaxy Note 7 on 19th August 2016. However, this product suffered multiple incidents of overheating or explosions around the world due to quality problems.

  17. Why Samsung Abandoned Its Galaxy Note 7 Flagship Phone

    In killing the Note 7, Samsung made a move reminiscent of Tylenol's 1980s recall, which is held up as a case study in business schools today. In 1982, seven people died after taking cyanide ...

  18. Samsung Note 7

    This shall be linked to the recent issues faced by Samsung concerning the Note 7 explosions, causing a great monetary and a greater non-monetary loss the global electronics giant. Studying and building Note 7 case adds more variables to the initially reviewed literature regarding brand preferences of consumers in high-tier smart phones industry.

  19. Samsung's Galaxy Note 7 Recall: Lessons for Procurement and Supply

    Samsung's recent recall of the Galaxy Note 7 calls to mind a few critical supply chain lessons. There's a big push in the technology industry to roll out upgrades and launch new products as quickly as possible, but this rush in production and innovation can't come at the expense of quality control. In Samsung's case, the company was ...

  20. Crisis PR Study on Samsung Galaxy Note 7 Explosion Incident

    Crisis PR Study on Samsung Galaxy Note 7 Explosion Incident. ... a case study on Samsung's explosi on incident ... first recall of the note 7 becaus e of the overheating and explo ding pheno ...

  21. Timeline

    Samsung Electronics Co Ltd <005930.KS> scrapped its flagship Galaxy Note 7 smartphone on Tuesday, less than two months after its launch, dealing a huge blow to its reputation and outlook after ...

  22. PDF A Critical Case Report of Samsung Note 7 Recall

    This article is a report of Samsung Note 7 recall in 2016. Relevant literature, annual and news reports are summarized to analyze and assess. Samsung launched the smartphone Galaxy Note 7 on 19th August 2016. However, this product suffered multiple incidents of overheating or explosions around the world due to quality problems.

  23. Why The Samsung Galaxy Note 7 Was Banned On Flights, Recalled & Finally

    Samsung's Galaxy Note 7 was supposed to be its most advanced smartphone ever, but a series of battery defects led to disaster.

  24. US

    Learn about Samsung business solutions, providing technology that caters to your industry and enables mobility, connectivity and exceptional performance.