commercial plumbing business plan

Plumbing Business Plan Template

Written by Dave Lavinsky

Plumbing Business Plan

You’ve come to the right place to create your Plumbing business plan.

We have helped over 1,000 entrepreneurs and business owners create business plans and many have used them to start or grow their Plumbing businesses.

Below is a template to help you create each section of your Plumbing business plan.

Executive Summary

Business overview.

Perfect Plumbing LLC is a new plumbing company located in Chapel Hill, North Carolina. We are a small company that is committed to helping the residents of Chapel Hill with all of their plumbing needs. We have upfront pricing, years of experience, and promise to arrive on time, every time. With our excellent skills and service, we expect to be the #1 plumbing company in the area within the next five years.

Perfect Plumbing LLC is led by Harry Garcia who has been a plumber for 20 years. While working for competing plumbing companies, he provided a variety of plumbing services for hundreds of customers living in the Chapel Hill area. His work ethic and expertise has gained him a positive reputation in the community and he has already built an initial clientbase. His loyal clientbase and experience will be invaluable to the company.

Product Offering

Perfect Plumbing LLC will provide a long list of residential plumbing services to the residents of Chapel Hill, North Carolina. These services will include fixture installation, repair services, water heater services, and emergency services. We can provide practically any service that ensures our customers’ plumbing is always in good repair.

Customer Focus

Perfect Plumbing LLC will serve the homeowners of Chapel Hill, NC. We will also work with real estate companies and property management companies who need plumbing services for their residential properties.

Management Team

Perfect Plumbing LLC is led by Harry Garcia, an experienced plumber who has worked in the industry for 20 years. He has worked with hundreds of residents in the Chapel Hill area and has gained a great reputation for his friendliness, expertise, and work ethic. He has been planning on creating his own plumbing business for several years and is finally ready to launch. With his good reputation and loyal clientbase, Harry is confident that Perfect Plumbing LLC will be a success in the community.

Success Factors

Perfect Plumbing LLC is primed for success by offering the following competitive advantages:

• Quality plumbing services that are always on time and affordable.
• Management team with extensive plumbing experience and a focus on maintaining long-term relationships with customers.
• Skilled team of plumbing professionals who will get the job done right the first time.

Financial Highlights

Perfect Plumbing LLC is currently seeking $425,000 to launch. The funding will be dedicated to the office build out, purchase of initial supplies, working capital, marketing costs, and startup overhead expenses. The breakout of the funding is below:

• Store design/build: $100,000
• Vehicle purchase and maintenance: $50,000
• Equipment and initial supplies: $150,000
• Three months of overhead expenses (payroll, rent, utilities): $50,000
• Marketing costs: $25,000
• Working capital: $50,000

The following graph below outlines the pro forma financial projections for Perfect Plumbing LLC.

Company Overview

Who is perfect plumbing llc.

Perfect Plumbing LLC is a new plumbing company located in Chapel Hill, North Carolina. We are a small company that is committed to helping the residents of Chapel Hill with all of their plumbing needs. We know that many plumbers disappoint their customers by being late, charging extraordinary fees, and not fixing the job the first time around. At Perfect Plumbing LLC, we are always upfront with our prices, reach our appointments on time, and have the expertise to fix the problem right away. With our excellent skills and service, we expect to be the #1 plumbing company in the area within the next five years.

  Perfect Plumbing LLC is led by Harry Garcia who has been a plumber for 20 years. While working for competing plumbing companies, he provided a variety of plumbing services for hundreds of customers living in the Chapel Hill area. His work ethic and expertise has gained him a positive reputation in the community and he has already built an initial clientbase. His loyal clientbase and experience will be invaluable for the company.

Perfect Plumbing LLC History

After spending several years in the plumbing industry, Harry Garcia has gained the knowledge, skills, and expertise necessary to start his own plumbing business. After years of planning out his business, he finally incorporated Perfect Plumbing LLC on March 1st, 2023.

Since incorporation, Harry has achieved the following milestones for Perfect Plumbing LLC:

• Developed the company’s name, logo and website
• Finished the list of services the company will provide
• Determined equipment and inventory requirements
• Found a potential office location

Perfect Plumbing LLC’s Services

Perfect Plumbing LLC will provide the following residential plumbing services:

• Bathroom and kitchen fixture installation
• Remodeling plumbing services
• Pipe leak repair
• Leaky faucet repair
• Water heater installation and repair
• Garbage disposal repair
• Water line services
• Emergency services

Industry Analysis

The plumbing services industry consists of repair and installation services that plumbers provide to residential and commercial clients. This can include installing bathroom and kitchen fixtures, installing water heaters and sub pumps, repairing leaks and broken fixtures, and providing emergency services. Nearly every building on the planet has some form of plumbing, so professional plumbers are always in high demand.

The plumbing industry is expected to grow over the next several years. This is primarily due to the increase in housing construction, leading to millions of new homes being built and needing new plumbing. Demand is also high due to many older buildings needing updates and repairs to their plumbing systems. According to Global Newswire, the global mechanical, electrical, and plumbing industry was valued at $50.2 billion in 2022 and is expected to grow at a CAGR of 10.7% from now until 2032. This substantial growth ensures the industry will remain profitable, making it a perfect time for new plumbing companies to enter the market.

Customer Analysis

Demographic profile of target market, customer segmentation.

Perfect Plumbing LLC will primarily target the following customer profiles:

• Real estate companies
• Property management companies

Competitive Analysis

Direct and indirect competitors.

Perfect Plumbing LLC will face competition from other companies with similar business profiles. A description of each competitor company is below.

Urgent Plumbing Services

Urgent Plumbing Services is the top plumbing company for residents experiencing plumbing emergencies. They are on-call 24/7 and can dispatch a plumber in as little as a few minutes. They can help with practically any emergency, ranging from leaks to sub pump failures. However, they only handle emergencies and do not offer common, non-emergency repair services. As such, they charge high rates for their services, which prevents many residents from hiring their services. Due to their prices and limited services, we expect Urgent Plumbing Services to be a minor competitor.

Chapel Hill Plumbing Co.

Chapel Hill Plumbing Co. has been one of the most popular plumbing services in the Chapel Hill area since 1976. They offer a wide range of services and boast a large crew of 50 plumbers on staff. As such, they can handle most of Chapel Hill’s plumbing demands for both residential and commercial clients. We expect Chapel Hill Plumbing Co. will be our largest competitor.

Johnson’s Plumbing Van

Established in 2012, Johnson’s Plumbing Van is a small operation founded by Bart Johnson. Bart is the sole employee for the company, but has a long and impressively loyal clientbase. He provides a long range of services, but can’t take on any projects that require more than one professional to be involved. As such, he is a minor competitor despite his current success.

Competitive Advantage

Perfect Plumbing LLC will be able to offer the following advantages over their competition:

• Pricing : Perfect Plumbing LLC will provide an array of plumbing services that will be priced competitively and be more affordable than the competition.
• Customer-Focus : Perfect Plumbing LLC’s focus will be on providing customer-focus service that prioritizes customer satisfaction and maintaining long-term relationships.
• Management : Harry has been extremely successful working in the plumbing industry and will be able to use his previous experience to make clients feel comfortable with the process.

Marketing Plan

Brand & value proposition.

Perfect Plumbing LLC will offer the unique value proposition to its clientele:

• Client-focused plumbing services, where the company’s interests are aligned with the customer.
• Service is built on long-term relationships and personal attention.
• Quality services for affordable rates.

Promotions Strategy

The promotions strategy for Perfect Plumbing LLC is as follows:

Social Media Marketing

The company will have several social media accounts and invest in ads on all social media platforms. These accounts will showcase pictures of our crew as well as a list of the services we provide. The company will use targeted marketing to appeal to our target demographics.

SEO Website Marketing

Perfect Plumbing LLC will invest funds into maintaining a strong SEO presence on search engines like Google and Bing. When a person types in “local plumbing services” or “Chapel Hill plumbing services”, Perfect Plumbing LLC will appear in the top three choices.

Advertisement

Advertisements in print publications like newspapers, magazines, etc., are an excellent way for businesses to connect with their audience. Perfect Plumbing LLC will advertise its services in popular magazines and news dailies. Obtaining relevant placements in industry magazines and journals will also help in increasing brand visibility.

Perfect Plumbing LLC understands that the best promotion comes from satisfied customers. The company will encourage its clients to refer other individuals and businesses by providing discounts on future services for every new client produced. This strategy will increase in effectiveness as time goes on.

The pricing of Perfect Plumbing LLC will be moderate and on par with competitors so customers feel they receive value when hiring our plumbing services.

Operations Plan

Perfect Plumbing LLC will utilize the following operations plan. Operation Functions:

• Harry Garcia will be the Owner of Perfect Plumbing LLC. He will run the general operations of the company and provide plumbing services to his initial clientbase. He will be the sole employee for the company in the beginning but will gradually hire the following staff:
• An Administrative Assistant who can answer phones, schedule appointments, and work on general administrative tasks.
• An Accountant who will manage all client invoicing, billing, and payables.
• A Marketing Assistant who will run all the marketing and promotions campaigns.
• Several contractors who will provide quality plumbing services.

Milestones:

Perfect Plumbing LLC will have the following milestones complete in the next six months:

• 5/1/202X – Finalize lease agreement for office space
• 6/1/202X – Office build out
• 7/1/202X – Hire and train essential staff
• 8/1/202X – Begin marketing campaign
• 9/1/202X – Launch Perfect Plumbing LLC
• 10/1/202X – Reach break even

Though he has never run his own business, Harry Garcia has worked in the industry long enough to gain an in-depth knowledge of the operations (e.g., running day-to-day operations) and the business (e.g., staffing, marketing, etc.) sides of the industry. He also already has a starting customer base that he served while working for other plumbing companies. He will hire several other employees who can help him run the aspects of the business that he is unfamiliar with.

Financial Plan

Key revenue & costs.

The revenue drivers for Perfect Plumbing LLC will come charging our clients for our plumbing services.

The cost drivers for Perfect Plumbing LLC will include the overhead costs, salaries, cost of supplies, vehicle maintenance, and marketing expenses.

Funding Requirements and Use of Funds

Key assumptions.

The following outlines the key assumptions required in order to achieve the revenue and cost numbers in the financials and pay off the startup business loan.

• Number Of Clients:
• Annual Lease: $25,000
• Vehicle Maintenance & Upkeep: $20,000

Financial Projections

Income statement, balance sheet, cash flow statement, plumbing business plan faqs, what is a plumbing business plan.

A plumbing business plan is a plan to start and/or grow your plumbing business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.

You can easily complete your Plumbing business plan using our Plumbing Business Plan Template here .

What are the Main Types of Plumbing Businesses? 

There are a number of different kinds of plumbing businesses , some examples include: Commercial Plumbing, Residential Plumbing, and Service and Repair Plumbing.

How Do You Get Funding for Your Plumbing Business Plan?

Plumbing businesses are often funded through small business loans. Personal savings, credit card financing and angel investors are also popular forms of funding.

What are the Steps To Start a Plumbing Business?

Starting a plumbing business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster.

1. Develop A Plumbing Business Plan - The first step in starting a business is to create a detailed plumbing business plan that outlines all aspects of the venture. This should include potential market size and target customers, the services or products you will offer, pricing strategies and a detailed financial forecast. 

2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your plumbing business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your plumbing business is in compliance with local laws.

3. Register Your Plumbing Business - Once you have chosen a legal structure, the next step is to register your plumbing business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws.

4. Identify Financing Options - It’s likely that you’ll need some capital to start your plumbing business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms.

5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations.

6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events.

7. Acquire Necessary Plumbing Equipment & Supplies - In order to start your plumbing business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation.

8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your plumbing business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising. 

Learn more about how to start a successful plumbing business:

• How to Start a Plumbing Business

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What to Include in a Plumbing Business Plan [& Free Template]

Plumbers who want to start their own plumbing company need a plumbing business plan. It’s a crucial tool that helps plumbers make informed decisions, set clear goals, secure funding if needed, and navigate the complexities of running a successful plumbing business. It’s essentially a roadmap for startups or existing plumbing companies to achieve long-term success and growth.

To help you design or improve your own plumbing business plan, get started with our free plumbing business plan template. We show you what to include in your business plan and how to write one using a company business plan template specifically designed for the plumbing industry.

Table of Contents

What is a business plan for a plumbing business, why should a plumbing business have a business plan, how to write a plumbing business plan [with template].

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A business plan for a plumbing business is a comprehensive document that outlines all aspects of the company’s operations, goals, strategies, and financial projections. It serves as a roadmap for the business owner and potential stakeholders by detailing step by step how the business will be structured, managed, and grown. Both startups and established plumbers use business plans to grow their plumbing companies , apply for funding, or seek financial investors.

A plumbing business plan is also a fluid document that needs adjusting on a regular basis along with your business goals and strategies. It can show you how many leads to generate, how many calls to answer, and what your techs’ average ticket needs to be to generate a certain level of revenue each month.

Developing a business plan is especially helpful for new plumbing companies, especially if they’re seeking funding from investors to get their small business off the ground. A plumbing company business plan also serves great purpose for an established plumbing business, as the company reflects on goals and updates its business plan throughout the year.

Plumbers, like any other business owners, benefit from a well-thought-out business management plan for two important reasons.

Reason #1: Fundraising purposes

If plumbers seek financing to start their own business or investors to expand into new businesses, a solid business plan is essential. Lenders and investors want to see a detailed financial report, monthly financial statements, balance sheets, a daily operational plan, and sales forecast — just to name a few of the most important documents to include in a business plan.

In short, lenders and investors want to see a detailed plan that demonstrates the business's potential for success and how it intends to use the funds. The main sources of funding for a plumbing business include personal funds, credit cards, bank loans, and investors. Personal savings and bank loans are the most common funding paths for plumbing companies.

Reason #2: Identify business goals and minimize risks

A business plan serves as your company’s blueprint, as it outlines the roadmap for where you want your plumbing business to go and how you plan to get there. By defining your company’s mission, vision, and long-term goals, and identifying ways to measure success, you and your management team can make informed decisions on the best path forward.

Risk management is also a critical component to your business plan. Include details about your competitors, the market, your target audience, and any future obstacles on the horizon, then develop a contingency plan to handle any potential risks or challenges.

A plumbing business plan should be tailored to the specific goals of your plumbing business and provide a realistic and achievable roadmap for its success. To help plumbing contractors know exactly what information to include in a business plan, ServiceTitan created a plumbing company business plan template for you to download and fill in.

>>Download our free plumbing company business plan template.

Here are the key components typically included in a plumbing business plan:

1. Industry analysis  

Begin by assessing the current market trends for the plumbing industry in your area. Who are your customers? What demographics define your target audience? Who are your biggest competitors? What is the market size or market share in your area, and how can you set your plumbing company apart from the rest? Then use your answers to help inform your overall plumbing business strategy.

2. Executive summary

Write your executive summary last, but include it near the top of your business plan as a constant reminder of your overall vision and goals for your plumbing company. Keep it concise with an overview of the entire business plan, including a mission statement, the business goals, target market, competitive advantage, and financial projections for future growth.

3. Company overview

Your business overview provides details about your specific plumbing business. Tell your company’s story, including how it got started and where it plans to go. Explain how your vision, core values, and business philosophy sets you apart from others in the plumbing industry. 

Outline your goals and objectives for the business, and identify specific key performance indicators (KPIs) you plan to monitor as your company grows. Elaborate on your target audience and how you plan to market your services to generate new leads. Identify the strengths and core competencies that make your plumbing company stand out, and demonstrate how your training processes help plumbing techs excel.

4. Products and services

Clearly describe your plumbing company’s pricing structure and what’s included for each plumbing service you offer, including repairs, installations, maintenance, emergency services, and specialized work.

Define the scope of your residential and/or commercial plumbing services and repairs, including clog-clearing, leak inspections, toilet plumbing, faucets, sewer lines, water heaters, sump pumps, new installations, and more. Then, develop creative guarantees for service, repair, and replacement that inspire customers to take notice and highlight any specialized work your plumbers do, such as gasfitting appliances or large drain clearing.

Do you price plumbing jobs by the hour, or offer flat-rate pricing? Include the service rate, add in the travel fee if you charge one, then total the billable amount for every job or service you offer.

ServiceTitan’s integrated pricebook helps plumbing businesses set accurate and profitable pricing every time. Also, Price Insights, available to users of Pricebook Pro , works to calculate the average price for each plumbing service, then shows you how your prices compare to others in your region. You can easily see if your prices are too low or too high, then adjust to keep your profit margins in line.

5. Market analysis

Take a thorough assessment of market trends in your area and analyze key competitors. Where do they shine, and where do they fizzle? How much market share do they control? How do they price their plumbing services? What gaps need to be filled in terms of the type of plumbing services offered or in areas where customers struggle to find a reliable plumber?

Collect and analyze the market data, then strategize ways to outrank your competition on every key metric, from providing online booking capabilities and delivering excellent customer service to quicker response times and fewer callbacks.

6. Customer analysis

Fully research your target audience to gain a complete picture of who your customers are and who you want them to be. Define their demographics, such as age, gender, income level, location, and buying behaviors. If you plan to service residential customers, learn as much as you can about the age of their homes, total assessed value, date last sold, and even the type of plumbing system in use.

Leverage customer experience software to gain even more insight into your customers’ plumbing history, needs, and possible pain points, then train your CSRs and plumbing techs to use our automated customer relationship management (CRM) features to improve their overall performance.

Notable ServiceTitan CRM features include:

Scheduling : Automated scheduling options allow plumbing customers to book jobs at their own convenience, whether by booking directly online or through calls, text, or web chats. 

Detailed customer history : A robust CRM allows CSRs to personalize the customer experience from the start, then collect the necessary information to adequately inform service techs so they arrive fully prepared to do the job.

Text messaging communication : Text appointment reminders and technician bios to communicate with customers the way they prefer. With two-way SMS communication, customers can easily confirm or reschedule appointments, ask questions, or even pay their bill.

Live tracking : No more waiting around for the plumber to arrive! With live tracking features, customers can see the tech’s exact location on a map and know when they’ll arrive.

On-site estimates : With ServiceTitan Mobile , techs can build and display branded, digital estimates with good, better, and best options in just a few taps.  

Financing options: Ease customers’ minds about cost by providing easy financing options on high-dollar plumbing jobs. ServiceTitan offers several options, and customers can apply right from the tech’s mobile device, choose the plan that fits best, and receive instant approval.

7. Marketing and sales plan

Create a detailed plumbing marketing plan for how the business will attract potential customers and retain current ones through branding, pricing strategy, advertising methods, online presence, reputation management, and customer experience.

ServiceTitan’s home services marketing software analyzes your own customer data to come up with solutions to attract, convert, and retain customers. With ServiceTitan’s Marketing Scorecard, you can rank your campaigns by revenue so you know what’s working and what isn’t, and even drill down to see what kind of jobs your ads are producing.

8. Organization and management

Develop a chart that outlines the company’s organizational structure, roles and responsibilities of key team members, resumes of key team members, and the owner's qualifications, licenses, and permits. Include job descriptions and job interview questions so everyone knows your expectations for how the company will be organized and managed.

9. Operational plan

Include information about the day-to-day operations of your plumbing business. Detail your workflow processes, equipment and inventory used, go-to suppliers, and any plumbing partnerships that help you deliver premium service.

The more details you provide here will help to inform the company roadmap for your team, ultimately resulting in improved efficiency, higher productivity, and increased profits.

10. Financial plan

Your plumbing business’s financial plan typically includes startup costs, a 12-month profit-and-loss projection, a cash-flow projection, a projected balance sheet, and a break-even calculation. 

With customized reporting capabilities, ServiceTitan field reporting software helps you stay on top of every aspect of your financial plan, giving you data-driven visibility into the areas where you’re finding success and where you’re not.

Over to You

ServiceTitan’s cloud-based, all-in-one plumbing software gives plumbing business owners the technology they need to do the work efficiently, the data and reporting they need to do it smartly, and a wide array of resources to guide them as they grow toward achieving long-term success.

>> Want to start your own plumbing business or revitalize and grow an established business? Download this plumbing business plan template to get started.

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Plumbing Business Plan Template

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We have over 550 sample business plan templates . So, make sure the plan is a close match, but don't get hung up on the details.

Your business is unique and will differ from any example or template you come across. So, use this example as a starting point and customize it to your needs.

2. Remember it's just an example

Our sample business plans are examples of what one business owner did. That doesn't make them perfect or require you to cram your business idea to fit the plan structure.

Use the information, financials, and formatting for inspiration. It will speed up and guide the plan writing process.

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Are you planning to use your plan to apply for a loan or pitch to investors? Then it's worth following the format from your chosen sample plan to ensure you cover all necessary information.

But, if you don't plan to share your plan with anyone outside of your business—you likely don't need everything.

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Simple Business Plan Outline

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Plumbing Business Plan: Complete Guide & Template 

• Author | Becky Forbes
• February 15, 2023

Starting a plumbing business is an exciting opportunity, but it can quickly become overwhelming without a proper plan and strategy. That’s why having a comprehensive plumbing business plan is imperative for the success of your business. 

In this post, we will discuss the importance of creating a business plan for business owners. We will also provide guidance on what to include in a plan for a plumbing company. Additionally, we will offer a free plumbing business plan template.

Why a Plumbing Business Plan is Essential

A business plan is an essential and comprehensive guide for starting a successful plumbing business. This plan will act as a roadmap, guiding you through the ups and downs of running a successful plumbing business.

It outlines goals, strategies, operations, and financial plans to keep the business organized and on track. Writing a business plan helps you stay focused on your objectives and anticipate challenges so you can prepare for them proactively. It will also make it easier to secure funding, as investors and lenders will want to see a well-thought-out plan. 

Structure of a Plumbing Business Plan 

Executive summary.

This summary is an overview of the plumbing company’s goals, objectives, and mission statement. It should highlight the business’s unique selling points, including its experience and expertise in plumbing services and its commitment to customer satisfaction. The executive summary should also  provide an overview of the plumbing industry, including trends and market conditions, to help position the business as a leader in its field. 

Company Summary

The company summary should be clear, concise, and well-written to convey the business’s vision and growth plans. 

Industry Analysis 

This analysis provides an in-depth examination of the plumbing industry. The analysis includes market trends, a competitive analysis, and current regulations and standards. It helps to identify opportunities and challenges for the business and informs strategic competitive advantage planning.

Market Analysis 

This involves a thorough analysis of the target market for the plumbing business, diving into demographic information and consumer behavior to gain insights into the buying habits and preferences of the target audience. It also provides a comprehensive overview of the plumbing industry, including market trends, competitive landscape, and market size, which can be used to inform business strategies and decisions. 

This analysis can help your plumbing business effectively reach and engage with its target market, leading to increased customer acquisition and revenue growth.

Marketing and Sales Strategy 

This outlines a comprehensive plan for attracting and retaining customers in the plumbing business. It includes various marketing and sales tactics, such as advertising, promotions, leveraging word of mouth, and providing excellent customer service. The marketing plan component of this strategy outlines a more focused and intentional approach to promoting the plumbing business, taking into account key factors such as the target market. 

With a well-executed marketing and sales strategy, your plumbing business can effectively reach its target audience, differentiate itself from the competition, drive customer loyalty, and establish long-term customers. 

Service Offerings 

This section outlines the comprehensive range of services offered by your business, including both residential plumbing and commercial plumbing solutions. It provides a clear and detailed description of each service, including the scope of work and plumbing service pricing . By offering a wide range of high-quality plumbing services, your business can cater to the diverse needs of its customers and stand out in a competitive market. 

The clear and transparent presentation of service offerings can also foster trust and build credibility with potential customers, leading to increased customer acquisition and revenue growth.

If you’re looking for more ways to improve your plumbing customer service and increase revenue, partner with Payzer. Payzer is a plumbing management software that helps you simplify operations, sell more, and improve collections.

Schedule a Demo Today

Operations Plan 

This operations plan is a critical component of the overall business strategy, as it ensures that your plumbing business operates smoothly and efficiently and can provide top-notch service to your customers. 

This comprehensive plan outlines how the plumbing business will be run and managed daily. It covers critical operational areas such as employee management, staffing, equipment usage, appointment scheduling, and customer service processes. Additionally, it highlights the importance of offering credit card payment options, which can provide added convenience and flexibility for customers and help your business increase sales and revenue.  

By having a well-defined and executed operations plan, you can achieve your short-term and long-term goals, grow your customer base, and build a strong reputation in the plumbing industry.

Financial Plan 

This component of the business plan provides a comprehensive overview of the financial projections for your plumbing business. It includes detailed revenue projections, cash flow analysis, and growth projections. The financial plan also contains a balance sheet to demonstrate financial stability and potential for business success. 

This financial plan is a crucial component of the overall business strategy.It provides a realistic and data-driven view of your business’s financial future and helps to inform decision-making and secure funding. By having a well-structured and realistic financial plan, your plumbing business can attract investors and lenders, establish a strong financial foundation, and secure long-term success.

The conclusion is a crucial component of your business plan, as it ties together all of the key elements and provides a final demonstration of your plumbing business’s potential for success. 

The conclusion provides a concise and compelling summary of the key points. It reiterates the business’s mission, vision, and commitment to success and highlights the strengths and unique selling points of the business. 

The conclusion serves as a final opportunity to make a strong impression on potential investors, lenders, and stakeholders. It should leave the reader with a clear and optimistic view of the business’s future and convey a sense of confidence and determination to succeed. 

We hope that you have a good understanding of the key elements that should be included in a plumbing business plan. These elements provide a roadmap for starting and running a successful plumbing business, as well as strategies for marketing, customer service, finances, and business operations. With the right plan and determination, you can build a successful plumbing business. 

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How to Create a Business Plan for a Plumbing Company

In this article, we unpack what a plumbing business plan is and why you need it. We’ll also tell you how to create one for your soon-to-be amazing plumbing services company.

Melissa Moeller

Staff Contributor

Strategic Planning

Your plumbing business plan is your roadmap to success. Without it, your company will struggle to stand out and attract the right customers.

But with a clear business plan, you have a clear path to follow.

A path with markers that help you nail every aspect of running a thriving plumbing business. On it, you’ll find guidelines for everything from marketing and operations to finances and company strategy. (Wow, can someone show us where to find this magical path?)

The plumbing industry is set to bring in another $124 billion this year. So now is the perfect time to get started on your business plan.

Once you put together your plan, you can put the wheels in motion for growth and take a larger slice of that billion-dollar pie.

What Is a Business Plan and Why Does Your Plumbing Company Need One?

A business plan is a written document detailing your company’s plan for becoming successful.

It covers everything from company goals to financial projections and plans for reaching your target market.

A lot of startups use a business plan to attract investors or get bank funding. But even if you’re mostly self-funding, you still should put together a business plan.

You need this document to give structure and form to what, right now, might only be a new business idea.

A written plan details how each area of your business will function and what you’re striving to attain. This helps you bring your vision for a successful plumbing business to life.

Your plumbing business plan will also be a resource you can turn to along the way. As you near each goal—and each obstacle that crops up—you can refer to your business plan. Use it to see if you’re on track and identify where you might want to do things differently.

With your business plan in hand, you can stay on that magical, clearly defined path to success.

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What should you include in your plumbing business plan.

Just like any other new business, your plumbing business plan must start with the basics.

In this case, that’ll be an executive summary that outlines your business, your management team, and your focus. Then, it’s time to dive into the details of market research, money, and strategy.

Here’s what you should include in your plumbing company’s business plan:

Executive Summary

An executive summary is an overview of your business. It basically introduces the what, why, and who of your company to investors and others who read your plan.

For a plumbing company, the executive summary will focus on a few things, such

• What services you offer
• Your target market
• How your business will differentiate itself

Here’s an example of a plumbing business executive summary:

Perfect-Time Plumbing is a new company that offers plumbing services to homeowners and small businesses within 20 miles of our headquarters in Nearby Town. The company is staffed by five full-time licensed plumbers. We provide installation, repair, and plumbing maintenance services. Our team is also available on weekends and evenings for emergency repairs.

Perfect-Time Plumbing’s competitors don’t offer after-hours services. This is how the company will stand out as a reliable service provider in Nearby Town.

The executive summary should also include a brief overview of your marketing plan, management team, and financial plan. Then, the rest of your marketing plan will go into more detail.

Company Summary

The company summary is exactly what it sounds like—a summary of your company. This part of your business plan will outline the following:

• Company Owner. How much experience and training does your founder have in plumbing and related industries?
• Company Startup. How much will you need to spend to get your company off the ground?
• Company Services. What specific services will your company provide? This might include gas plumbing, hot water system installation, and piping services, for example.

Market Summary

This is the section of your business plan in which you’ll explain your market. 

For our example above, Perfect-Time Plumbing would detail how many households and small businesses are in Nearby Town. They’d also list where they’re located and what percentage of customers would need their different services. 

This is where you’ll specify whether you’ll serve residential or commercial clients or both. And it’s your chance to outline what competitive advantage you’ll use to stand out. For example, offering lower prices or 24/7 customer service.

Your business plan will also look at how many customers you expect to have going forward. Include market size estimates for each year for at least the next five years, illustrating your company’s vision for growth.

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Company strategy.

You can’t just launch a company and start turning a profit on day one. (And if you can, please reach out to our team). You have to have a strategy for marketing, product pricing, and sales.

The details of these strategies should be included in—you guessed it—your plumbing business plan.

Use your plan to outline your initial marketing strategy. Include details like what marketing channels you’ll use and what types of content you’ll create to engage customers.

You’ll also want to define how your pricing will compare to competitors in your company strategy.

You might have lower prices to appeal to budget customers. Or you could list higher prices because of the expertise and service level you provide. Either way, include this information in your plan.

Additionally, you need a sales strategy and forecast showing how your new plumbing business will acquire new customers.

Financial Plan

The last section of your plumbing business plan will be your financial strategy. Basically, you need to have clear guidelines around how your plumbing company will make money.

In your financial plan, include a few financial and accounting tools to illustrate what your company needs to do to be successful.

Here are some examples:

• Break-Even Analysis . This analysis shows how many “units” of plumbing services you need to sell to break even each month.
• Profit and Loss Statement. This statement details your business’s total expenses, profits from sales, and taxes incurred. This allows you to compare these numbers and see your net profit. If this is your first year of business, you might only have a profit and loss statement for a couple of months or a projected profit and loss.
• Balance Sheet. A balance sheetshows assets and liabilities. As a startup, you might not have a balance sheet yet. But this is something you’ll add to your business plan if you want to use it to seek funding.

As you start fleshing out your plumbing business plan, there might be some areas that you’ll need to update or add to later. And that’s okay!

Your company’s business plan should be a dynamic document that reflects the best plan you have at any point in time.

As you learn more about what works and what doesn’t for your business and your customers, and as you gather more financial data, you can make changes.

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How often should you update your business plan.

You might update your plan a few times in that first year of business. But even after that, you should still review your business plan once a year.

Review your strategies and decide if they’re working or not. Make any changes that could help you better reach your business goals. Or changes to help you cope with the current business environment.

For example, if the economy is plunging into a recession, you might decide to cut back on certain expenses.

You’ll also want to review your business goals. Are you still on track to meet them? Or do your existing goals no longer make sense for your business?

And finally, you’ll want to update your financial documents, such as your profit and loss and break-even analysis. These numbers will change from year to year.

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What happens if you don’t have a business plan.

Technically, you can start operating without a business plan. We’re not going to stop you.

But eventually, you’re going to need to sit down and create one. Mostly because if you don’t have a plan, you won’t be able to get funding to help your business grow.

You also won’t have a documented strategy for running your business.

Without a clear strategy for reaching customers and selling your services to your market, you’re not going to be able to run a tight ship. That means, while you could get some customers if there’s high demand in your area, you might not make a profit.

A business plan maps out all the details of your business operations as well as financial performance. The reality is that there are a lot of moving parts a business owner must manage.

So, to actually run the business—and have time to serve customers, make sure your staff has what they need , and eat lunch!—you need your business plan to do some of the work for you.

Deciding how to price your services, a marketing strategy, when to add to your team, how to angle your brand—it’s all there in the business plan.

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3 tips for developing your plumbing business plan.

So, you’re ready to sit down and get started but feeling a little overwhelmed. Don’t worry—that just means you’re a normal human being. A business plan can seem daunting.

But here’s the good news—there are ways to make creating a plan far easier than it looks.

1. Use a Template to Get Started

A business plan template is a great way to guide yourself through the process. You just have to plug in the information.

Keep in mind that if your plumbing company is new, keep your business plan on the lean side. You can add more details as you go.

(Pssst. We’ve included some links to templates for you at the end of the article.)

2. Use Supporting Data

A business plan doesn’t need to have long-winded paragraphs. But it does need solid information.

As you gather data from your market research and financial activity, use that information to create graphs and charts . These data visualizations make it easier to quickly understand the current and projected business landscape.

3. Get Help

Having someone walk you through part of this foundational work of creating a business can go a long way in helping you be successful early on. Professional business plan writers, consultants, and even your accountant can help you create a powerhouse plan.

Next Steps: Resources for Creating Your Own Plumbing Business Plan

Chances are that, as a plumber, writing business plans isn’t your favorite hobby.

But that doesn’t mean you don’t have the tools you need to create a comprehensive business plan for your company.

There are plenty of resources at your fingertips. Here are a few you can plunge into to get started:

• Use a business plan template. There are business plan templates for plumbing companies, such as this template from Tradify  or these free templates .
• Get help from the Small Business Administration (SBA). The SBA also offers free business plan templates. You can use their traditional business plan or a business plan for a lean startup. Additionally, you can access a Small Business Development Center (SBDC) in your area for help getting started.
• Begin market research. Start doing some market research for your plumbing business plan. You can gather helpful information from trade associations. This includes groups like the American Society of Plumbing Engineers (ASPE) and the Plumbing Heating Cooling Contractors Association (PHCC).

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About the author.

Melissa can masterfully bring to life any form of content, whether it’s a landing page or a guide to befriending gnomes. When she’s not crafting stories, she’s either crocheting, smothering her cats in unwelcome affection, or spending time with her fiancé.

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Plumbing Business Plan Template & Guidebook

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How to Write a Plumbing Business Plan in 7 Steps:

1. describe the purpose of your plumbing business..

The first step to writing your business plan is to describe the purpose of your plumbing business. This includes describing why you are starting this type of business, and what problems it will solve for customers. This is a quick way to get your mind thinking about the customers’ problems. It also helps you identify what makes your business different from others in its industry.

It also helps to include a vision statement so that readers can understand what type of company you want to build.

Here is an example of a purpose mission statement for a plumbing business:

Our mission at ABC Plumbing is to provide premier, efficient, and reliable residential and commercial plumbing services to our local community, while upholding the highest standards of customer service, professionalism and craftsmanship.

2. Products & Services Offered by Your Plumbing Business.

The next step is to outline your products and services for your plumbing business. 

When you think about the products and services that you offer, it's helpful to ask yourself the following questions:

• What is my business?
• What are the products and/or services that I offer?
• Why am I offering these particular products and/or services?
• How do I differentiate myself from competitors with similar offerings?
• How will I market my products and services?

You may want to do a comparison of your business plan against those of other competitors in the area, or even with online reviews. This way, you can find out what people like about them and what they don’t like, so that you can either improve upon their offerings or avoid doing so altogether.

3. Build a Creative Marketing Stratgey.

If you don't have a marketing plan for your plumbing business, it's time to write one. Your marketing plan should be part of your business plan and be a roadmap to your goals. 

A good marketing plan for your plumbing business includes the following elements:

Target market

• Who is your target market?
• What do these customers have in common?
• How many of them are there?
• How can you best reach them with your message or product?

Customer base 

• Who are your current customers? 
• Where did they come from (i.e., referrals)?
• How can their experience with your plumbing business help make them repeat customers, consumers, visitors, subscribers, or advocates for other people in their network or industry who might also benefit from using this service, product, or brand?

Product or service description

• How does it work, what features does it have, and what are its benefits?
• Can anyone use this product or service regardless of age or gender?
• Can anyone visually see themselves using this product or service?
• How will they feel when they do so? If so, how long will the feeling last after purchasing (or trying) the product/service for the first time?

Competitive analysis

• Which companies are competing with yours today (and why)? 
• Which ones may enter into competition with yours tomorrow if they find out about it now through word-of-mouth advertising; social media networks; friends' recommendations; etc.)
• What specific advantages does each competitor offer over yours currently?

Marketing channels

• Which marketing channel do you intend to leverage to attract new customers?
• What is your estimated marketing budget needed?
• What is the projected cost to acquire a new customer?
• How many of your customers do you instead will return?

Form an LLC in your state!

4. Write Your Operational Plan.

Next, you'll need to build your operational plan. This section describes the type of business you'll be running, and includes the steps involved in your operations. 

In it, you should list:

• The equipment and facilities needed
• Who will be involved in the business (employees, contractors)
• Financial requirements for each step
• Milestones & KPIs
• Location of your business
• Zoning & permits required for the business

What equipment, supplies, or permits are needed to run a plumbing business?

To run a plumbing business, you will need the following supplies and equipment:

• Plumbing tools (wrenches, augers, pipe cutters, etc.)
• Pipes, fittings, and valves
• Pipe insulation and sealants
• Testing and diagnostic equipment (drain cameras, water pressure gauges, etc.
• Emergency safety gear (fire extinguisher, safety goggles, etc.)
• Business-related supplies (business cards, accounting/bookkeeping system)

In addition to supplies and equipment, you may need certain permits depending on where you are located. Check with your local municipality for more information.

5. Management & Organization of Your Plumbing Business.

The second part of your plumbing business plan is to develop a management and organization section.

This section will cover all of the following:

• How many employees you need in order to run your plumbing business. This should include the roles they will play (for example, one person may be responsible for managing administrative duties while another might be in charge of customer service).
• The structure of your management team. The higher-ups like yourself should be able to delegate tasks through lower-level managers who are directly responsible for their given department (inventory and sales, etc.).
• How you’re going to make sure that everyone on board is doing their job well. You’ll want check-ins with employees regularly so they have time to ask questions or voice concerns if needed; this also gives you time to offer support where necessary while staying informed on how things are going within individual departments too!

6. Plumbing Business Startup Expenses & Captial Needed.

This section should be broken down by month and year. If you are still in the planning stage of your business, it may be helpful to estimate how much money will be needed each month until you reach profitability.

Typically, expenses for your business can be broken into a few basic categories:

Startup Costs

Startup costs are typically the first expenses you will incur when beginning an enterprise. These include legal fees, accounting expenses, and other costs associated with getting your business off the ground. The amount of money needed to start a plumbing business varies based on many different variables, but below are a few different types of startup costs for a plumbing business.

Running & Operating Costs

Running costs refer to ongoing expenses related directly with operating your business over time like electricity bills or salaries paid out each month. These types of expenses will vary greatly depending on multiple variables such as location, team size, utility costs, etc.

Marketing & Sales Expenses

You should include any costs associated with marketing and sales, such as advertising and promotions, website design or maintenance. Also, consider any additional expenses that may be incurred if you decide to launch a new product or service line. For example, if your plumbing business has an existing website that needs an upgrade in order to sell more products or services, then this should be listed here.

7. Financial Plan & Projections

A financial plan is an important part of any business plan, as it outlines how the business will generate revenue and profit, and how it will use that profit to grow and sustain itself. To devise a financial plan for your plumbing business, you will need to consider a number of factors, including your start-up costs, operating costs, projected revenue, and expenses. 

Here are some steps you can follow to devise a financial plan for your plumbing business plan:

• Determine your start-up costs: This will include the cost of purchasing or leasing the space where you will operate your business, as well as the cost of buying or leasing any equipment or supplies that you need to start the business.
• Estimate your operating costs: Operating costs will include utilities, such as electricity, gas, and water, as well as labor costs for employees, if any, and the cost of purchasing any materials or supplies that you will need to run your business.
• Project your revenue: To project your revenue, you will need to consider the number of customers you expect to have and the average amount they will spend on each visit. You can use this information to estimate how much money you will make from selling your products or services.
• Estimate your expenses: In addition to your operating costs, you will need to consider other expenses, such as insurance, marketing, and maintenance. You will also need to set aside money for taxes and other fees.
• Create a budget: Once you have estimated your start-up costs, operating costs, revenue, and expenses, you can use this information to create a budget for your business. This will help you to see how much money you will need to start the business, and how much profit you can expect to make.
• Develop a plan for using your profit: Finally, you will need to decide how you will use your profit to grow and sustain your business. This might include investing in new equipment, expanding the business, or saving for a rainy day.

Frequently Asked Questions About Plumbing Business Plans:

Why do you need a business plan for a plumbing business.

A business plan is an essential document for any business. It outlines the strategies, objectives, and financial goals of a plumbing business in order to help make informed decisions and guide the business’s growth. Additionally, a business plan is often a necessity if you are looking to secure funding from potential investors or lenders. A plumbing business plan should include an executive summary; analysis of the industry, market, and competition; a marketing plan; operational strategy; financial projections; and other relevant data.

Who should you ask for help with your plumbing business plan?

You should ask a professional business consultant, an experienced plumber, or a small business attorney.

Can you write a plumbing business plan yourself?

Yes, it is possible to write a plumbing business plan yourself. A number of online resources can be found that can help guide you on how to go about writing a business plan. Additionally, you may want to consult with a professional who specializes in helping individuals create and develop business plans.

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I'm Nick, co-founder of newfoundr.com, dedicated to helping aspiring entrepreneurs succeed. As a small business owner with over five years of experience, I have garnered valuable knowledge and insights across a diverse range of industries. My passion for entrepreneurship drives me to share my expertise with aspiring entrepreneurs, empowering them to turn their business dreams into reality.

Through meticulous research and firsthand experience, I uncover the essential steps, software, tools, and costs associated with launching and maintaining a successful business. By demystifying the complexities of entrepreneurship, I provide the guidance and support needed for others to embark on their journey with confidence.

From assessing market viability and formulating business plans to selecting the right technology and navigating the financial landscape, I am dedicated to helping fellow entrepreneurs overcome challenges and unlock their full potential. As a steadfast advocate for small business success, my mission is to pave the way for a new generation of innovative and driven entrepreneurs who are ready to make their mark on the world.

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How to Start a Plumbing Business in 9 Steps

11 Min Read

A plumbing business company is a blend of the pleasure of working with the satisfaction of providing essential services. If you are keen on solving practical problems and have a background in mechanical design, then the plumbing industry aligns with your goals.

Starting a successful plumbing business is not easy. This requires not only technical expertise but also involvement in financial forecasting, business planning, complying with regulatory frameworks and tools, and developing lasting client relationships, however, it doesn’t have to be a trip from the pipeline dreaming up to pipe success is awesome.

We are here to guide you through all the possible challenges of installing your plumbing business, ensuring you have all the tools and knowledge at hand.

Let’s turn the valve so that opportunities flow!

Benefits of Starting a Plumbing Business

Starting a plumbing company project offers a unique and promising opportunity for aspiring entrepreneurs to start their new plumbing business. The plumbing industry is experiencing massive growth through urban development and technological advancement.

Let us explore what makes plumbing services a proper fit in the current market environment.

• Rapid Industry Expansion
• Flexibility
• Demand for Smart Plumbing
• Work Availability

It’s fascinating to see how the plumbing industry combines practical services with innovative trends like smart bathrooms!

How to Start a Plumbing Business: 9 Steps to Get Started

• Create a plumbing business plan
• Training and certifications
• Business registration and legal paperwork
• Financing your plumbing business
• Determine your service offerings
• Get business insurance
• Purchase necessary equipment and tools
• Build a team
• Promote your business

Starting a plumbing business doesn’t need to have a brand-new idea. It is just a need to see people’s faces in your locality and offer them a solution.

To make a good plumbing business, first, look around you. Listen to what people complain about when it comes to their pipes and water. Think about any plumbing troubles you had. Is there something missing in the plumbing services out there?

Here’s how you can figure out what plumbing service to offer:

• See what’s missing in the plumbing services available and think of how you can do it better.
• Talk to people who might need plumbing to learn what bothers them the most.
• Use what you know about plumbing to come up with a good solution.

Try to address the plumbing issue at once. Choose one specific area, like fixing leaks or installing eco-friendly toilets, and become the best at it.

1. Create a plumbing business plan

A Well-prepared plumbing business plan is not a formality but a roadmap that guides your journey and helps you secure funding.

It can be of several sections, including:

• Executive Summary
• Market Analysis
• Plumbing services
• Marketing Strategies
• Financial Projections

Having a plumbing business plan not only allows you to understand the business structure but also acts as a living document of your plumbing business. Update it regularly as your business grows and evolves.

Not very good at writing? Need help with your plan?

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2. Training and certifications

Having the proper certifications shows your expertise and builds trust with potential customers. So, be the master plumber by leveling up your plumbing skills.

Here are simple steps on how to do this.

• Start with the basics: Enroll in a plumbing job at a local trade school or community college.
• Learning: These programs combine classroom instruction with on-the-job training under the supervision of experienced plumbers.
• Obtain a License: Obtaining a business license usually involves testing your knowledge of plumbing laws and passing a proficiency test.
• Keep learning: Attend meetings and make further progress in other subjects.

Focusing on your education and getting the right licenses and certifications shows that you are serious about becoming a great plumber. This commitment not only demonstrates your skills but also increases client trust and scope.

It is well-proven that the more you learn and develop skills, the more successful you will be in your career.

3. Business registration and legal paperwork

The first step to starting a successful plumbing business is registering your business so that your business has a strong legal footing in the market.

Decide if you want to operate as a sole proprietorship, a limited liability company (LLC), or another legal entity. Each option comes with business taxes and personal liability. Don’t forget to include obtaining a plumbing contractor license in your plan.

Once you have chosen your business structure, you must register your plumbing business with the appropriate state and local government agencies.

Remember that legal documentation such as obtaining a plumbing license and insurance requirements can vary depending on where you are operating your services.

4. Financing your plumbing business

Now let’s focus on the financial side of becoming a plumbing business owner. You will need capital to purchase plumbing tools, hire labor, and pay the initial operating costs. This question may come to mind:

How much money do I need and where do I get it?

If you already have this thought, it is time to plan your finances. Detail your expected sales, revenue, start-up costs, cash flow, and running costs to understand your business expenses.

Many plumbing businesses start by self-financing, or “bootstrapping” for their new plumbing company This can be favorable because it allows you to have full control of your business but if your savings are not enough, here are some options for business loans to consider funding from:

• Small Business Loans
• Angel Investors
• Venture Capital Firms
• Government loan schemes

Another option would be to borrow money from friends and family. Yet, it’s essential to approach such arrangements with clear terms to avoid personal conflicts.

Careful planning and consideration will form a solid foundation for your plumbing business and help to attract the right investors to fund your plumbing business.

5. Determine your service offerings

Not all plumbing business owners offer outstanding customer service. Deciding on your expertise helps you attract new customers and build a reputation for your plumbing business. Here are some things to consider:

• Residential Plumbing Services: This includes a wide range of services from repairing leak fittings, and toilets in homes to installing new fixtures and water heaters.
• Commercial Plumbing Services: Focus on major professional projects such as maintaining complex plumbing systems, repairing underground pipes, and installing backflow prevention devices
• Specialty Plumber: Go into the niche by providing unique services such as trenchless sewer repairs, green plumbing solutions using environmentally friendly technology, or medical gas installations.

If you want to go with special services, there is a board category that needs to be addressed again. Some common types are:

• Gas Service: Deals with gas leaks and related problems.
• Pipefitting: Specialize in system and pipe installation

Remember, you can always expand your service offerings later, but starting with a defined plumbing service helps you stand out in the market.

6. Get business insurance

Plumbing mishaps happen, and being prepared is key.  Take the necessary insurance policies to protect your business:

• General Liability Insurance: Covers bodily injury and property damage claims resulting from accidents or negligence in the course of your business.
• Workers’ Compensation Insurance: Protects your employees if they are injured on the job, covering medical expenses and lost wages.
• Commercial Vehicle Insurance: Covers your business vehicle in the event of an accident, including injuries to other vehicles, property, and others.
• Commercial Auto Insurance: It covers the driver’s liability if they cause an accident

Depending on your specific industry, consider other coverage options such as equipment or pollution liability insurance.

7. Purchase necessary equipment and tools

Having the right plumbing equipment is important. Invest in high-quality plumbing equipment and consider logistics like a reliable work vehicle to transport your supplies.

Here are some common tools and safety equipment one should consider purchasing for their business operations:

• Plungers and Drain Snakes
• Pipe Cutters
• Soldering Equipment
• Teflon Tape and Sealants:
• Safety Gear

Proper plumbing makes any plumbing job easier and faster. With the right tools, you can perform a variety of tasks such as tightening or loosening pipes, cleaning blockages, cutting or joining pipes, covering leaks, etc.

Damages can occur with bad quality tools which further affect the performance of plumbers. Therefore, high-quality plumbing equipment is a smart investment for any plumbing job.

8. Build a team

As your plumbing business begins to grow, it’s a good idea to expand your workforce. It is very important to hire experienced and licensed plumbers who are dedicated to providing the same high level of service as you.

By building a strong team, you’re not just adding human resources, you are building a team of professionals who can help grow your business to new heights.

A strong team is the backbone of any successful business, boosting you to consistently deliver exceptional service, thus strengthening your reputation in the marketplace.

9. Promote your business

Now that you’re all set to launch a new plumbing company, it’s important to know how to potential customers. Even the most effective plumbing service needs to be focused on the target market when starting with their plumbing service.

At this point, you need to develop your go-to-market plan to promote your plumbing business. If you are planning for immediate services for homes or looking to secure contracts for larger projects, a strong marketing strategy is essential to getting your new plumbing to greater heights.

Consider these questions to answer for an effective promotional strategy.

• What will be your sales strategy and what channels will you use to engage with potential customers?
• How much budget do you want to set aside for marketing?
• What marketing tools will you need to reach the audience?
• Do you handle marketing in-house, or are you planning to hire an outside agency?
• Which marketing channels are most likely to reach your target customers best?

Considering all these marketing channels is understandably overwhelming and confusing. But don’t worry, we’re here to help you understand them easily and create a successful development strategy

Some marketing strategies you can use for your plumbing business include:

• Use Google Ads or Local Services Ads to advertise your services to attract customers looking for immediate plumbing solutions.
• Creating a business page to showcase your business on social media, share tips and advice, and communicate with your followers and potential customers.
• Reaching out to homeowners associations, local builders, or real estate agents to collaborate and secure contracts for larger projects.

Initially, it is important to experiment with a mix of marketing strategies to determine what works best for your plumbing business. Don’t worry too much about the initial cost of marketing, view it as an investment to expand your reach and establish your brand in the competitive plumbing marketing market.

Tips for Starting a Plumbing Business

Plumbing services can be a promising industry in today’s market, but it requires ways to differentiate your business and make a profit. You can think of some tips to grow your new plumbing business.

Service Specialization

Consider specializing in a specific field of plumbing:

• Residential Plumbing: Focus on home plumbing needs, from installation to maintenance.
• Commercial Plumbing: Addresses businesses and commercial properties that require large-scale plumbing solutions.
• Emergency Plumbing: Provide emergency services 24/7 for immediate plumbing issues, allowing you to isolate and attract needy customers immediately.

Quality and Equipment

Invest in high-quality tools and equipment to ensure the efficiency and reliability of your services. With the best tools, quality workflow can do wonders for customer expectations which ultimately results in repeat business.

Branding and Marketing

Create a powerful and unforgettable brand for your plumbing business. Make sure your brand accurately reflects your skills, beliefs, and high standards.

Integrate search engine marketing with traditional channels to better reach your target audience.

Plumbing Services

Provide excellent customer service to build trust and encourage referrals. Being responsive, timely, and transparent about price and service can have a huge impact on your business reputation.

With the basics in mind, you can build a solid foundation for your plumbing business, differentiate your business in the marketplace, and create a strategy for success.

The demand for plumbing services is constant, but the growth of such projects goes beyond just providing basic services. Success requires a comprehensive business plan, dedication, and the ability to adapt to new technologies and changing market trends.

Maintaining your core principles, paying close attention to business developments, and using Business Planner Software to effectively plan your business.

With the right approach and strategy, your plumbing business can not only meet current needs but also set new standards of efficiency and innovation for other plumbing companies.

The Quickest Way to turn a Business Idea into a Business Plan

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Frequently Asked Questions

What qualifications do i need.

Starting a plumbing business doesn’t necessarily require a degree. With practical experience and by hiring a team of skilled plumbers, you can successfully launch and run your plumbing service 

How much capital do I need to start a Plumbing Business?

Starting a plumbing project can range from $10,000 to $50,000 . The main cost is usually the purchase of needed plumbing and equipment, which can vary greatly depending on quality and specification

How do I find customers?

• Network: Attend industry events, join trade associations, and network with other professionals. Word of mouth is powerful in the plumbing industry.
• Online presence: Create a business website, list your business in local newsletters, and engage on social media.
• Local Advertising: Use flyers, business flyers, and local flyers to promote your business.
• Offer referral discounts: Encourage satisfied customers to refer others to your business.

Can I run it from home?

Yes, you can do plumbing from home, especially if you provide services such as Pipefitting, Residential Plumbing, and Administrative Services.

However, for on-site work, you will need a workspace and storage space for tools and equipment.

About the Author

Shyam Dua is a seasoned tax professional with 40+ years of experience & a mentor at SCORE. He stands out due to his exceptional business planning skills. With a keen eye for detail and a strong financial acumen, Shyam crafts compelling business plans that pave the way to success. A CPA with a philanthropic heart, Shyam's strategic expertise, and dedication make him an invaluable asset in shaping thriving business ventures. Read more

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Plumbing Business Plan Sample

JUL.25, 2018

Do you want to start plumbing business

Are you planning to start plumbing business ? The plumbing industry in the U.S. has been on an upward trend for the last decade. In 2009, plumbing revenue in the U.S was approximately 100 billion dollars. Professional plumbing is a key subcontracting industry that is important for both residential and non-residential buildings. Plumbers install systems both for new constructions as well as do repairs and maintenance of existing structures. As a critical service sector, venturing into this business is a great idea so long as you have a good business plan in place to guide implementation.

Executive Summary

2.1 the business.

The plumbing business will be registered as Greenhouse Plumbing and shall be located in Lower Manhattan, New York. The business is owned by Graham Johns who is an experienced professional plumber.

2.2 Management Team

Graham Johns, Owner of Greenhouse Plumbing is an experienced plumber with more than 15 years of experience in the plumbing industry. Before starting a plumbing business , Graham dedicated his expertise to the corporate industry by working for numerous companies in the United States.

2.3 Customer Focus

Given his deep industry experience, Graham has vast knowledge of plumbing that is a great asset to help him set up Greenhouse Plumbing and target the right customers.

2.4 Business Target

Graham knows the plumbing industry well and how to go about getting the right customers to bring in the anticipated business revenue. With the right set of strategies, he hopes to penetrate the market and get good business.

Company Summary

3.1 company owner.

Graham Johns is an experienced plumber whose successful career in the plumbing industry has lasted almost two decades. As a leading expert, Graham has worked on large-scale plumbing projects which has equipped him with knowledge on how to run a successful plumbing business .

3.2 Aim of Starting the Business

With the growth of both residential and commercial real estate industry, a lot of opportunities have been created as plumbers play a key role in constructing, repairing and maintaining plumbing systems. Having been in the industry for long, Graham knows too well the future of plumbing is bright and this informed his decision to start Greenhouse Plumbing.

3.3 How the Business will be Started

Armed with extensive plumbing experience, Graham is a successful plumbing professional with vast technical experience of how to run the business. He clearly understands what needs to be done to setup but has also engaged financial business experts to come up with a comprehensive financial analysis.

Services for Customers

Greenhouse Plumbing offers a wide variety of services for clients in the greater New York area. In order to effectively know how to start your own plumbing business , it’s a great idea to identify services to be offered. To penetrate an established industry which already has other plumbing companies, Graham John plans to focus on excellent service delivery and professionalism to grow plumbing business . With diversified services targeting all types of clients, customers will be able to enjoy a vast number of benefits all under one roof. Greenhouse Plumbing intends to offer the following types of services to both residential and commercial clients in New York.

• General plumbing services that include repair, maintenance and setting up of new plumbing systems
• Streamfitting and piping services
• Gas plumbing and appliance repair
• Installation of septic tanks, lawn sprinkler and hot water systems

Marketing Analysis of Plumbing Business

Plumbing is a key service sector that plays a vital role in both the residential and commercial real estate industry. Builders who come up with numerous projects are often in need of professional, experienced, reliable and well-priced professional plumbers who can offer excellent plumbing services. With the rapid expansion of New York’s real industry, Greenhouse Plumbing has an incredible opportunity considering Graham has vast knowledge of how to run a plumbing business .

5.1 Market Segment

For Greenhouse Plumbing to meet its financial objectives, this plumbing company business plan explains in detail the customer target and which marketing strategies shall be used to woo prospective customers. Identification of the target market is vital to ensure customized marketing strategies are adopted in order to yield the desired results.

5.1.1 Individuals and Households

With a population of over 8 million people, New York is the largest city in the United States meaning it has the highest number of households than any other city in the U.S. Because of this, the largest source of customers for Greenhouse Plumbing is expected to be individual households that are in need of professional plumbing services. This plumbing business plan lays out emphasis on what needs to be done to effectively reach out to this market projected to be a key revenue source for Greenhouse plumbing. From the onset, Graham and his team must find ways of connecting with local households in various New York residential neighbors.

5.1.2 Corporates

New York is a corporate hub with thousands of commercial buildings that host corporate companies. Whether it is fixing plumbing systems for new buildings or doing maintenance and repairs for existing structures, the corporate industry is a lucrative market for Greenhouse Plumbing. Corporates award large long-term plumbing maintenance and repair contracts which are lucrative and a great revenue source for the company. The corporate industry is keen on getting the best professional plumbing services and therefore, Greenhouse plumbing needs to implement strategic marketing policies that attract corporate clientele.

5.1.3 Real Estate Owners and Developers

New York is among top U.S. cities with a vibrant real estate sector which is one of the biggest customers for the plumbing industry. New York is home to some of the largest and most popular real estate companies in the United States. Due to the large number of real estate firms, Greenhouse Plumbing has to know how to market a plumbing business to various New York real estate owners and developers. Among the priority target markets should be focus on how to penetrate the real estate industry.

5.1.4 Government Agencies

Government is a major customer segment with a good capability to provide Greenhouse Plumbing with a good source of revenue. Even though government jobs aren’t easy to secure, the business stands a good chance to secure business from various federal agencies.

5.2 Business Target

Greenhouse Plumbing has plans to offer a superior plumbing service that will cut out the business from the rest of its competitors. New York being a large city with diverse types of customers is an advantage for the business. Despite the presence of established plumbing companies, the company has formulated a clear business operational plan that will help realize an annual sales increase of 20%-25%.

5.3 Product Pricing

When thinking about plumbing business start up costs , Greenhouse Plumbing has come up with a pricing structure which takes into account market rates and what competitors are charging. Ultimately, the plan is to ensure the correct pricing mechanism is put in place for the business attains its revenue targets.

With the right strategies put in place, there is a lot of revenue potential for Greenhouse Plumbing to tap. A host of creative marketing strategies will be helpful in aggressively marketing the plumbing business. To start a plumbing business that will be successful, it is imperative to have the right strategies in place.

6.1 Competitive Analysis

Greenhouse Plumbing has extensively studied the market and identified areas it can capitalize on to generate revenue to outsmart its competitors. New York is a large city with plenty of opportunities that can only be identified through consistent market analysis and research efforts.

6.2 Sales Strategy

For Greenhouse Plumbing to penetrate the market and win loyal customers as well as keep attracting new clients, the sales strategies below will be used to advertise the business.

• Distribute introduction letters, company materials and brochures to targeted customer segments in an effort to market and create awareness about the new plumbing company
• Organize an opening party and invite stakeholders as well as prospective customers from key industries such as real estate professionals and managers. This forum is a great networking opportunity to create rapport with customers.
• Attend exhibitions and events that bring together plumbing companies.
• Advertise the business in local print and broadcast media such as television, radio and newspapers
• Adopt digital marketing strategies such as Google Ads, Facebook and Twitter as many clients now seek plumbing services through the internet
• Market the business in listings such as the Yellow Pages
• Word of mouth marketing

6.3 Sales Forecast

For Greenhouse Plumbing to achieve its goals, below is a detailed sales forecast which has been formulated to guide the business on a path towards success.

Personnel Plan

Greenhouse Plumbing understands too well the importance of having skilled, experienced and reliable employees. Hiring personnel is a key component of how to start a plumbing business . Plumbing is highly technical and the success of this business depends on the caliber of staff hired to work on various systems.

7.1 Personnel Plan

For Greenhouse plumbing to operate effectively, the following staff will be hired to work in various areas of the business. For starters, Graham Johns who is the owner of the business will also be the Chief Executive Officer. In addition, the following staff will hired to offer a helping hand.

• Technical Manager
• 2 Sales and Marketing Executives
• 1 Accountant
• 1 Customer Service Assistant
• 5 Plumbers and Handymen

Successful applicants will be taken through intensive training to familiarize themselves with plumbing company operations.

7.2 Average Salaries

Greenhouse Plumbing intends to compensate staff the following salaries within the first three years of operation.

Financial Plan

Green Plumbing has come up with a detailed financial plan that will help steer the business to development. One of the key things to think about when starting plumbing business is to have a sound financial strategy. A bulk of the capital will be raised from Graham’s personal savings and two investors who are his close friends. Additional funding will be sought through a bank loan for business plan to finance the remaining budget deficit. Using this detailed breakdown of financial parameters, the business will be best positioned to fully harness plumbing business opportunities for the sake of growth. The following is a detailed financial breakdown for Greenhouse Plumbing.

8.1 Important Assumptions

The financial forecast for Greenhouse Plumbing is based on the assumptions below.

8.2 Brake-even Analysis

Greenhouse Plumbing brake-even analysis is shown in the graph below.

8.3 Projected Profit and Loss

Profit and loss information for Greenhouse Plumbing as calculated on a monthly and annual basis is indicated below.

8.3.1 Monthly Profit

8.3.2 Yearly Profit

8.3.3 Monthly Gross Margin

8.3.4 Yearly Gross Margin

Profit and Loss Analysis for Greenhouse Plumbing is illustrated below.

8.4 Projected Cash Flow

Below is a summary of Pro forma cash flow, subtotal cash received, subtotal cash spent, subtotal cash from operations and subtotal cash spent on operations.

8.5 Projected Balance Sheet

Below is a Projected Balance Sheet for Greenhouse Plumbing that indicates assets, liabilities, capital, long term assets and current liabilities.

8.6 Business Ratios

The following is the Ratio Analysis, Business Ratios and Business Net Worth for Greenhouse Plumbing.

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How to Start a Plumbing Business

Starting a plumbing business can be very profitable. With proper planning, execution and hard work, you can enjoy great success. Below you will learn the keys to launching a successful plumbing business.

Importantly, a critical step in starting a plumbing business is to complete your business plan. To help you out, you should download Growthink’s Ultimate Business Plan Template here .

Download our Ultimate Business Plan Template here

14 Steps To Start a Plumbing Business :

• Choose the Name for Your Plumbing Business
• Develop Your Plumbing Business Plan
• Choose the Legal Structure for Your Plumbing Business
• Secure Startup Funding for Your Plumbing Business (If Needed)
• Secure a Location for Your Business
• Register Your Plumbing Business with the IRS
• Open a Business Bank Account
• Get a Business Credit Card
• Get the Required Business Licenses and Permits
• Get Business Insurance for Your Plumbing Business
• Buy or Lease the Right Plumbing Business Equipment
• Develop Your Plumbing Business Marketing Materials
• Purchase and Setup the Software Needed to Run Your Plumbing Business
• Open for Business

1. Choose the Name for Your Plumbing Business

The first step to starting a plumbing business is to choose your business’ name.  

This is a very important choice since your company name is your brand and will last for the lifetime of your business. Ideally you choose a name that is meaningful and memorable. Here are some tips for choosing a name for your own business:

• Make sure the name is available . Check your desired name against trademark databases and your state’s list of registered business names to see if it’s available. Also check to see if a suitable domain name is available.
• Keep it simple . The best names are usually ones that are easy to remember, pronounce and spell.
• Think about marketing . Come up with a name that reflects the desired brand and/or focus of your plumbing business.

2. Develop Your Plumbing Business Plan

One of the most important steps in starting a plumbing company is to develop your plumbing business plan . The process of creating your plan ensures that you fully understand your market and your business strategy. The plan also provides you with a roadmap to follow and if needed, to present to funding sources to raise capital for your business.

Your business plan should include the following sections:

• Executive Summary – this section should summarize your entire business plan so readers can quickly understand the key details of your plumbing business.
• Company Overview – this section tells the reader about the history of your plumbing business and what type of plumbing business you operate. For example, are you a residential, commercial, industrial, or an emergency plumbing business?
• Industry Analysis – here you will document key information about the plumbing industry. Conduct market research and document how big the industry is and what trends are affecting it.
• Customer Analysis – in this section, you will document who your ideal or target customers are and their demographics. For example, how old are they? Where do they live? What do they find important when purchasing services like the ones you will offer?
• Competitive Analysis – here you will document the key direct and indirect competitors you will face and how you will build competitive advantage.
• Marketing Plan – your marketing plan should address the 4Ps: Product, Price, Promotions and Place.
• Product : Determine and document what products/services you will offer 
• Prices : Document the prices of your products/services
• Place : Where will your business be located and how will that location help you increase sales?
• Promotions : What promotional methods will you use to attract customers to your plumbing business? For example, you might decide to use pay-per-click advertising, public relations, search engine optimization and/or social media marketing.
• Operations Plan – here you will determine the key processes you will need to run your day-to-day operations. You will also determine your staffing needs. Finally, in this section of your plan, you will create a projected growth timeline showing the milestones you hope to achieve in the coming years.
• Management Team – this section details the background of your company’s management team.
• Financial Plan – finally, the financial plan answers questions including the following:
• What startup costs will you incur?
• How will your plumbing business make money?
• What are your projected sales and expenses for the next five years?
• Do you need to raise funding to launch your business?

Finish Your Business Plan Today!

3. choose the legal structure for your plumbing business.

Next you need to choose a legal structure for your new plumbing business and register it and your business name with the Secretary of State in each state where you operate your business.

Below are the five most common legal structures:

1) Sole proprietorship

A sole proprietorship is a business entity in which the plumbing business owner and the business are the same legal person. The owner of a sole proprietorship is responsible for all debts and obligations of the business. There are no formalities required to establish a sole proprietorship, and it is easy to set up and operate. The main advantage of a sole proprietorship is that it is simple and inexpensive to establish. The main disadvantage is that the owner is liable for all debts and obligations of the business.

2) Partnerships

A partnership is a legal structure that is popular among small businesses. It is an agreement between two or more people who want to open a plumbing business together. The partners share in the profits and losses of the business. 

The advantages of a partnership are that it is easy to set up, and the partners share in the profits and losses of the business. The disadvantages of a partnership are that the partners are jointly liable for the debts of the business, and disagreements between partners can be difficult to resolve.

3) Limited Liability Company (LLC)

A limited liability company, or LLC, is a type of business entity that provides limited liability to its owners. This means that the owners of an LLC are not personally responsible for the debts and liabilities of the business. The advantages of an LLC for a plumbing business include flexibility in management, pass-through taxation (avoids double taxation as explained below), and limited personal liability. The disadvantages of an LLC include lack of availability in some states and self-employment taxes.

4) C Corporation

A C Corporation is a business entity that is separate from its owners. It has its own tax ID and can have shareholders. The main advantage of a C Corporation for a plumbing business is that it offers limited liability to its owners. This means that the owners are not personally responsible for the debts and liabilities of the business. The disadvantage is that C Corporations are subject to double taxation. This means that the corporation pays taxes on its profits, and the shareholders also pay taxes on their dividends.

5) S Corporation

An S Corporation is a type of corporation that provides its owners with limited liability protection and allows them to pass their business income through to their personal income tax returns, thus avoiding double taxation. There are several limitations on S Corporations including the number of shareholders they can have among others.

Once you register your plumbing business, your state will send you your official “Articles of Incorporation.” You will need this among other documentation when establishing your banking account (see below). We recommend that you consult an attorney in determining which legal structure is best suited for your company.

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4. Secure Startup Funding for Your Plumbing Business (If Needed)

In developing your plumbing business plan , you might have determined that you need to raise funding to launch your business. 

If so, the main sources of funding for a plumbing business to consider are personal savings, family and friends, credit card financing, bank loans, crowdfunding and angel investors. Angel investors are individuals who provide capital to early-stage businesses. Angel investors typically will invest in a plumbing business that they believe has high potential for growth.

5. Secure a Location for Your Business

There are a few things to consider when choosing a location for your plumbing business. First, make sure the area is zoned for commercial use. You will also want to ensure enough traffic is in the area to support your business. Finally, you will want to ensure you are close to other businesses that your potential customers may frequent.

6. Register Your Plumbing Business with the IRS

Next, you need to register your business with the Internal Revenue Service (IRS) which will result in the IRS issuing you an Employer Identification Number (EIN).

Most banks will require you to have an EIN in order to open up an account. In addition, in order to hire employees, you will need an EIN since that is how the IRS tracks your payroll tax payments.

Note that if you are a sole proprietor without employees, you generally do not need to get an EIN. Rather, you would use your social security number (instead of your EIN) as your taxpayer identification number.

7. Open a Business Bank Account

It is important to establish a bank account in your plumbing business’ name. This process is fairly simple and involves the following steps:

• Identify and contact the bank you want to use
• Gather and present the required documents (generally include your company’s Articles of Incorporation, driver’s license or passport, and proof of address)
• Complete the bank’s application form and provide all relevant information
• Meet with a banker to discuss your business needs and establish a relationship with them

8. Get a Business Credit Card

You should get a business credit card for your plumbing business to help you separate personal and business expenses.

You can either apply for a business credit card through your bank or apply for one through a credit card company.

When you’re applying for a business credit card, you’ll need to provide some information about your business. This includes the name of your business, the address of your business, and the type of business you’re running. You’ll also need to provide some information about yourself, including your name, Social Security number, and date of birth.

Once you’ve been approved for a business credit card, you’ll be able to use it to make purchases for your business. You can also use it to build your credit history which could be very important in securing loans and getting credit lines for your business in the future.

9. Get the Required Business Licenses and Permits

The licenses and permits you need to start a plumbing business will vary depending on your location. For example, in some states you may need a plumbing license from the state licensing board, while in other states you may only need a business license from the city or county. You may also need a contractor’s license, and if you plan to work with septic tanks, you’ll need a septic tank installer’s license. To find out what licenses and permits you need in your state, contact your local licensing board or business license office. You can also check with the National Association of Plumbing-Heating-Cooling Contractors for more information.

10. Get Business Insurance for Your Plumbing Business

The type of insurance you need to operate a plumbing business will vary depending on the state.

Some business insurance policies you should consider for your plumbing business include:

• General liability insurance : This covers accidents and injuries that occur on your property. It also covers damages caused by your employees or products.
• Auto insurance : If a vehicle is used in your business, this type of insurance will cover if a vehicle is damaged or stolen.
• Workers’ compensation insurance : If you have employees, this type of policy works with your general liability policy to protect against workplace injuries and accidents. It also covers medical expenses and lost wages.
• Commercial property insurance : This covers damage to your property caused by fire, theft, or vandalism.
• Business interruption insurance : This covers lost income and expenses if your business is forced to close due to a covered event.
• Professional liability insurance : This protects your business against claims of professional negligence.

Find an insurance agent, tell them about your business and its needs, and they will recommend policies that fit those needs. 

11. Buy or Lease the Right Plumbing Business Equipment

You will need a few basic pieces of plumbing equipment to start your business. Some of the most essential tools are a plunger, pipe wrench, and adjustable wrenches. You may also want to invest in a reciprocating saw to cut through pipes quickly and easily. You will also need a van or truck to transport your tools and equipment.

12. Develop Your Plumbing Business Marketing Materials

Marketing materials will be required to attract and retain customers to your plumbing business.

The key marketing materials you will need are as follows:

• Logo : Spend some time developing a good logo for your plumbing business. Your logo will be printed on company stationery, business cards, marketing materials and so forth. The right logo can increase customer trust and awareness of your brand.
• Website : Likewise, a professional plumbing business website provides potential customers with information about the services you offer, your company’s history, and contact information. Importantly, remember that the look and feel of your website will affect how customers perceive you.
• Social Media Accounts : establish social media accounts in your company’s name. Accounts on Facebook, Twitter, LinkedIn and/or other social media networks will help customers and others find and interact with your plumbing business.

13. Purchase and Setup the Software Needed to Run Your Plumbing Business

The software you need to run a plumbing business depends on the type of plumbing business you want to start. For example, if you want to start a small residential plumbing business, you will need software for invoicing, bookkeeping, and customer management. If you want to start a commercial plumbing business, you will also need software for estimating, bidding, and project management. There are many software options available, so it is important to do some research to find the best software for your needs.

14. Open for Business

You are now ready to open your plumbing business. If you followed the steps above, you should be in a great position to build a successful business. Below are answers to frequently asked questions that might further help you.

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How to Start a Plumbing Business FAQs

Is it hard to start a plumbing business.

There is no one-size-fits-all answer to this question, as the ease or difficulty of starting a plumbing business will vary depending on your skills, experience, and resources. 

However, if you follow the steps above, you should be able to start your plumbing business without too much difficulty.

How can I start a plumbing business with no experience?

You can start your own plumbing business with no experience if you are familiar with water pipes, older homes and buildings, and general plumbing maintenance. You can also check out online forums for discussions relating to maintenance issues and advice from those already in the industry. Joining a trade union could also allow you to network with other professionals in the field. Finally, you may want to start small and gradually grow your business as you gain experience.

What type of plumbing business is most profitable?

The most profitable plumbing business provides more value to its customers than its competitors. This value could come from offering high-quality services, providing additional benefits like free repairs or maintenance, or charging low prices. Whatever strategy a plumbing business chooses, it's essential to focus on providing good customer service and meeting clients' needs. By doing so, a plumbing business can maximize its profits and build a loyal customer base.

How much does it cost to start a plumbing business?

Starting a plumbing business varies depending on the size and scope of the operation. There are many things you need to get started, such as plumbing supplies, a van or truck, and advertising. The cost of starting a plumbing business can range from a few thousand dollars to tens of thousands of dollars.

What are the ongoing expenses for a plumbing business?

The ongoing expenses for a plumbing business can vary depending on the size of the business, the services offered, and the location. However, some of the most common expenses include:

-Employee salaries

-Rent or lease payments

-Materials and supplies

-Marketing and advertising

How does a plumbing business make money?

A plumbing business makes money by charging for plumbing jobs . These projects can include anything from fixing a leaky faucet to installing a brand new water heater. Sometimes plumbing companies charge by the hour, while other times they may charge a fixed price. 

Many plumbing business owners offer maintenance contracts. The business will come and inspect its customers’ plumbing systems regularly and will be able to catch any potential problems before they turn into huge issues. These regular inspections can save customers money in the long run and give them peace of mind knowing that their plumbing is in good hands.

Is owning a plumbing business profitable?

There are a few reasons owning a plumbing business can be profitable. First, plumbing is a necessary service that every household and business needs. The consistent demand for plumbers means you will always have work. Second, there are not too many upfront expenses, so you can start your own plumbing business with relatively little investment. Finally, plumbing services are typically priced reasonably, so you can make a good profit without overcharging your customers.

Why do plumbing businesses fail?

Plumbing businesses may fail because of a lack of planning. A company should have a business plan, marketing strategy, and financial plan. Without these things, it is difficult to make a plumbing business succeed.

Another reason plumbing businesses fail is because of a lack of cash flow. If a company can't pay its bills, it will eventually go out of business. A business should have a plan for generating cash flow and keeping it flowing to stay afloat.

Lastly, plumbing businesses can fail because of a lack of proper management. A company should plan for who is in charge of what and how to delegate tasks.

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• Jeremy Greenbaum
• 12 min read

If you're skilled in plumbing, enjoy working with your hands and have a knack for problem-solving, starting a plumbing business can be a fulfilling and lucrative venture. From honing your skills to setting up a professional business website , we'll cover everything you need to know to successfully start a business and turn your plumbing expertise into a career.

What is a plumbing business?

A plumbing business is a service-based company that offers a wide range of plumbing services to residential, commercial and industrial clients. These services include installation, repair and maintenance of plumbing systems, such as pipes, fixtures, drains and water heaters. Plumbing businesses play a vital role in ensuring proper water flow, waste removal and overall plumbing functionality in buildings. Plumbing is constantly in demand, and reliably so. This type of venture is also thought of as a boring business —in a positive and dependable way.

Before diving into starting a plumbing company, it's important to decide on your business idea in order to understand the legal and regulatory aspects involved in these business types . You'll need to register your business with the appropriate authorities, obtain the necessary licenses and permits and comply with local building codes and regulations. This ensures that your plumbing business operates legally and meets the highest standards of safety and quality.

Starting a plumbing business requires careful planning, preparation and adherence to legal requirements. Here are seven essential steps to help you establish your plumbing business and set it up for success.

Develop a business plan

Choose a business structure and plan

Obtain the necessary licenses and permits

Secure financing

Acquire the right tools and equipment

Build a professional network

Create an online presence

01. Develop a business plan

Creating a comprehensive business plan serves as a roadmap for your plumbing business. It outlines your goals, target market, competition analysis, marketing strategies, financial projections and operational plan. Your plumbing business plan should include:

Executive summary : A concise overview of your plumbing business, its mission and key differentiators.

Market research: Identify your target market, analyze local demographics and understand the demand for plumbing services in your area.

Competitive analysis: Study existing plumbing businesses in your region, identify their strengths and weaknesses and develop strategies to differentiate your services.

Marketing and sales: Develop a marketing strategy to promote your plumbing business, establish your brand and attract customers. Consider online and offline advertising, social media marketing and partnerships with local businesses.

Financial projections: Create a detailed financial forecast, including startup costs, monthly expenses, revenue projections and profitability analysis. Include a contingency plan to address unforeseen expenses or changes in the market.

02. Choose a business structure and name

Select a legal structure or business entity for your plumbing business, such as a sole proprietorship , partnership , limited liability company (LLC ) or corporation . Each structure has different legal and tax implications so you might want to consult with an attorney or accountant to determine the most suitable structure for your business.

Register your business with the appropriate state agency, such as the Secretary of State or county clerk's office. This step establishes your business as a legal entity.

Name your business. Consider using a business name generator for inspiration when deciding on a plumbing business name idea . Check for name availability in your jurisdiction.

03. Obtain the necessary licenses and permits

Research and comply with the licensing and permit requirements for plumbing businesses in your area. These may include contractor's licenses, trade-specific certifications and permits for operating a business. Additionally, you may need liability insurance to protect your business and clients in case of accidents or property damage.

04. Secure financing

Consider your startup costs and financial needs to determine the financing options for your plumbing business. These options may include:

Personal savings: Consider bootstrapping from your own savings and personal funds to invest in your plumbing business.

Small business loans: Explore loans from banks, credit unions or Small Business Administration (SBA) loans tailored for small businesses to help you raise money for your business .

Investors: Consider seeking investors who are interested in partnering with you and providing capital in exchange for equity.

Equipment financing: If you need specialized plumbing equipment, you can explore financing options specifically designed for equipment purchases.

Financial pitch deck: Prepare a comprehensive financial plan and present it to potential lenders or investors as you embark on the process of raising money for your business .

05. Acquire the right tools and equipment

As a plumbing business, having the right tools and equipment is essential for providing efficient and high-quality services. Invest in plumbing tools, diagnostic equipment, safety gear and a reliable vehicle for transportation. Research reputable suppliers and compare prices to ensure you get the best value for your investment.

06. Build a professional network

Establish relationships with other professionals in related fields, such as construction contractors, architects and real estate agents. Networking can lead to referrals and collaborations, helping you expand your customer base and build a solid reputation.

07. Create an online presence

In today's digital age, having a strong online presence is crucial for business success. Create a professional website for your plumbing business to showcase your services, expertise and customer testimonials. Consider using a small business website builder like Wix , who offer user-friendly interfaces and customizable templates. Check your website is mobile-friendly and optimized for search engines to attract organic traffic.

Additionally, use social media platforms to engage with your audience, share plumbing tips and promote your services. Consider creating accounts on platforms such as Facebook, Instagram, TikTok and LinkedIn to connect with potential customers and establish your credibility.

Thinking of starting another type of business? Check out some of these creative service business ideas  to help get you started.

How much does it cost to start a plumbing business?

If you're starting a plumbing business in the US, it can cost you anywhere from $10,000 to $100,000 or more, depending on which state you're located in and the size of your business. A rough breakdown of the necessary costs to start a plumbing business should include:

Licenses and Permits: $500 - $5,000 (varies by state and type of business entity)

Insurance: $1,000 - $5,000 per year (depends on size of company and number of employees)

Equipment and Tools: $5,000 - $20,000+

Employee Wages : Varies based on number of employees and location

Training and Certification: $500 - $2,000 per employee (depending on their current experience and qualifications, also varies by state)

Working Capital: Varies based on operating expenses and business growth plans

Legal and Accounting Fees: $1,000 - $5,000 or more

It's important to remember that these figures are rough estimates and can vary widely based on your specific circumstances, location, and business goals. It's important to thoroughly research and budget for each aspect of starting your plumbing business to ensure you have a clear understanding of what it will take financially to get your business off the ground.

It's also worth noting that some costs, like insurance, will be ongoing expenses, while others, like equipment purchases, are upfront costs. Creating a detailed business plan and consulting with industry experts, accountants, and business advisors can help you create a more accurate estimate of the funds you'll need to start and operate your plumbing business successfully.

Managing a plumbing business effectively

Once your plumbing business is up and running, effective management is crucial for its long-term success. Here are five essential steps to manage your plumbing business effectively:

Streamline operations: Implement systems and processes that streamline your business operations , such as scheduling software for appointments, invoicing software for billing and project management tools for tracking tasks and deadlines. Use technology to automate administrative tasks and maximize efficiency.

Provide excellent customer service: Customer satisfaction is key to building a strong reputation and attracting repeat business. Train your team to deliver excellent customer service, emphasizing professionalism, punctuality, clear communication and problem-solving skills. Actively listen to customer feedback and address any concerns promptly and professionally.

Manage finances: Maintain accurate financial records and regularly monitor your cash flow, expenses and revenue. Use accounting software to track income and expenses, generate financial reports and ensure compliance with tax obligations. Consider hiring an accountant or bookkeeper to assist with financial management and tax filings.

Invest in employee development: Continuously invest in the training and development of your plumbing team. Provide ongoing education on industry best practices, safety procedures and new technologies. Encourage employees to pursue certifications and professional development opportunities to enhance their skills and expertise.

Focus on marketing and promotion: Consistently market your plumbing business to attract new customers and maintain a competitive edge. Utilize a mix of online and offline marketing strategies, such as search engine optimization (SEO), local advertising, social media marketing and referral programs. Monitor the effectiveness of your marketing efforts and adapt your strategies based on customer feedback and market trends.

Promoting a plumbing business

Once your plumbing business is operational, effective promotion is crucial to attract customers and build a strong brand presence. Here are five tips to help you promote your plumbing business successfully:

Develop a strong online presence by making a website  for your plumbing business, optimize it for search engines and include valuable content such as plumbing tips and FAQs. Utilize social media platforms to engage with your audience, share informative content and run targeted ad campaigns.

Keep your branding consistent: No matter where you promote your business, make sure to keep your branding consistent. Use Wix’s logo maker to create a logo that you can feature in all of your digital assets. Check out these cleaning logo ideas for inspiration.

Local SEO: Optimize your website and online listings for local search queries. Include location-specific keywords in your website content, meta tags and business descriptions. Encourage customers to leave reviews on platforms like Google My Business to boost your local search visibility.

Referral program: Implement a referral program that rewards customers for referring new clients to your plumbing business. Offer incentives such as discounts, gift cards or future service credits to encourage word-of-mouth recommendations.

Networking: Attend local business networking events, join professional organizations and participate in community activities to connect with potential customers and build relationships with fellow professionals. Consider offering your services pro bono to charitable organizations to increase visibility and contribute to the community.

Customer testimonials and case studies: Collect positive customer testimonials and create case studies highlighting successful projects or challenging plumbing issues you have resolved. Feature these testimonials and case studies on your website, social media platforms and marketing materials to build credibility and trust with potential customers.

Why start a plumbing business?

The plumbing industry is a fundamental part of any community and the demand for plumbing services remains steady. Although the industry is only expected to grow about 2% from 2021 to 2031 , there continue to be over 48,600 job openings in the field each year due to current professionals switching careers or retiring. Here are some reasons why starting a plumbing business can be a wise choice:

Growing demand: Plumbing issues can arise at any time, making plumbing services a necessity for both residential and commercial properties. As the population continues to grow and buildings age, the demand for professional plumbers is expected to increase.

Lucrative opportunities: Plumbing services are typically billed at an hourly rate, allowing you to generate substantial revenue from your expertise. Additionally, plumbing emergencies often require immediate attention, enabling you to charge premium rates for urgent repairs.

Job security: Plumbing is an essential service that cannot be easily replaced by automation or technology. By starting a plumbing business, you'll be entering a field that offers long-term job security and stability.

Other benefits of starting a plumbing business

Starting a plumbing business comes with several advantages, similar to starting any kind of service business, that can contribute to your professional and financial success. Here are some benefits to consider:

Financial independence: As the owner of a plumbing business, you have the opportunity to control your income and build a profitable enterprise. By providing high-quality services and attracting a loyal customer base, you can secure a steady stream of revenue.

Flexibility and autonomy: Running your own plumbing business allows you to set your own schedule and work at your own pace. You have the freedom to choose the projects you undertake, the clients you work with and the areas you serve.

Personal satisfaction: As a plumber, you'll have the satisfaction of using your skills to solve complex problems and provide valuable services to your customers. Helping people resolve their plumbing issues can be immensely rewarding.

Career growth opportunities: A plumbing business can expand over time, allowing you to hire and train additional plumbers or diversify your services. This opens up possibilities for business expansion and increased profitability.

Challenges of running a plumbing business

While starting a plumbing business can be rewarding, it's important to be aware of the challenges that come with it. By understanding and preparing for these challenges, you can position your plumbing business for long-term success. Here are some blockers you may encounter:

Intense competition : The plumbing industry is highly competitive, with numerous established businesses and individual plumbers vying for clients. Standing out from the competition requires strategic marketing, exceptional service and a strong reputation.

Seasonal fluctuations: Plumbing needs may vary throughout the year, with certain seasons experiencing higher demand for specific services, such as pipe repairs during colder months. Managing cash flow during slower periods can be a challenge, requiring careful financial planning.

Skill and knowledge development: Staying up-to-date with the latest plumbing techniques, technologies and building codes is crucial. Continuous learning and professional development are necessary to ensure you provide the best possible service to your clients.

Customer satisfaction and complaints : Plumbing work can be complex and unpredictable, and customer satisfaction is paramount. Addressing customer concerns and resolving complaints promptly and professionally is essential to maintaining a positive reputation.

Successful plumbing businesses on Wix

Bates Plumbing : Bates Plumbing is a residential and commercial plumbing company based in Lombard, Illinois. With over 30+ years of experience, they do water heaters, sump/ejector pumps, leaky pipe repair, toilets, drain/sewer cleaning, water filters, garbage disposals, re-piping and more.

West Coast Plumbing : West Coast Plumbing has been serving the West Michigan area as a master plumber since 1992. They offer services ranging from faucet install to new home construction and commercial services.

Real deal plumbing & heating : Real deal plumbing & heating has been providing quality plumbing repairs, modifications and installations to the Boston/South Shore area since 2013. From cleaning and de-clogging pipes to repairing broken fixtures, they’re trained, licensed and fully insured to handle any plumbing job.

For more inspiration, you can check out these service business examples to help you get your creative juices flowing.

How to train to become a plumber

There are two main ways to train to become a plumber: through an apprenticeship or through a vocational training program.

Apprenticeship

An apprenticeship is a paid training program that combines on-the-job training with classroom instruction. Apprentices typically work under the supervision of a licensed plumber for 2-5 years, depending on the state. During their apprenticeship, apprentices learn about all aspects of the plumbing trade, including:

Basic plumbing principles and practices

Installation, repair, and maintenance of plumbing fixtures and systems

Reading and interpreting blueprints

Troubleshooting and resolving plumbing problems

Vocational training program

A vocational training program is a formal training program that teaches students the skills they need to become plumbers. Vocational training programs typically last 1-2 years and cover the same topics as apprenticeship programs.

Requirements:

To become a plumber, you must typically meet the following requirements:

Be at least 18 years old

Have a high school diploma or GED

Pass a background check and drug test

How to find an apprenticeship or vocational training program

To find an apprenticeship or vocational training program, you can contact your local plumbers union, community college or trade school. You can also search online for apprenticeship and vocational training programs in your area.

Once you have completed your apprenticeship or vocational training program, you will need to pass a state licensing exam in order to become a licensed plumber.

Starting a plumbing business without being a plumber

To start a plumbing business without being a plumber, you'll need to hire licensed and experienced plumbers for your team. Focus on managing and growing the business, handling customer relations, marketing and administrative tasks. This could also mean developing partnerships with suppliers, creating a website and ensuring compliance with licensing and legal requirements. You should consider learning the basics of plumbing to communicate effectively with your team and clients. Prioritize customer satisfaction, quality service and timely project completion. Network with other businesses in the construction industry and build a reputation for reliability. Continuously educate yourself on industry trends and regulations at the same time.

How to start a plumbing business FAQ

Can a plumber be a millionaire.

Yes, a plumber can be a millionaire. In fact, many plumbers earn well over $100,000 per year. The top-earning plumbers can earn over $200,000 per year. There are a few factors that can contribute to a plumber's success, including:

Skill level: Plumbers with more skills and experience are in higher demand and can charge higher rates.

Location: Plumbers in high-cost areas can charge higher rates.

Business acumen: Plumbers who are good at running a business are more likely to be successful.

How do I make my plumbing business successful?

What type of plumbing makes the most money, what do i need to start a plumbing company, how much money does a plumber make, how to start a plumbing business in a specific state.

It's important to note that registration and licensing requirements can vary by state and local jurisdiction. Therefore, it's crucial to research and comply with the specific regulations and requirements of your location to operate legally and protect your business. Here are some helpful resources:

Start a business in Pennsylvania

Start a business in Tennessee

Start a business in Connecticut

How to start a business in Missouri

How to start a business in Indiana

How to start a business in Tennessee

How to start a business in Colorado

How to start a business in Virginia

How to start a business in Georgia

How to start a business North Carolina

How to start a business in South Carolina

How to start a business in Arizona

Don’t see your chosen state here? You can use the search bar in the Wix Blog to find all the information you need.

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J. V. Stalin

The Tasks of Business Executives

Speech delivered at the first all-union conference of leading personnel of socialist industry 1 february 4, 1931.

Source : Works, Vol. 13, 1930 - January 1934 Publisher : Foreign Languages Publishing House, Moscow, 1954 Transcription/HTML Markup : Salil Sen for MIA, 2008 Public Domain : Marxists Internet Archive (2008). You may freely copy, distribute, display and perform this work; as well as make derivative and commercial works. Please credit "Marxists Internet Archive" as your source.

Comrades, the deliberations of your conference are drawing to a close. You are now about to adopt resolutions. I have no doubt that they will be adopted unanimously. In these resolutions — I am somewhat familiar with them — you approve the control figures of industry for 1931 and pledge yourselves to fulfil them.

A Bolshevik's word is his bond. Bolsheviks are in the habit of fulfilling promises made by them. But what does the pledge to fulfil the control figures for 1931 mean? It means ensuring a total increase of industrial output by 45 per cent. And that is a very big task. More than that. Such a pledge means that you not only pledge yourselves to fulfil our five-year plan in four years — that matter has already been settled, and no more resolutions on it are needed — it means that you promise to fulfil it in three years in all the basic, decisive branches of industry.

It is good that the conference gives a promise to fulfil the plan for 1931, to fulfil the five-year plan in three years. But we have been taught by "bitter experience." We know that promises are not always kept. In the beginning of 1930, too, a promise was given to fulfil the plan for the year. At that time it was necessary to increase the output of our industries by 31 to 32 per cent. But that promise was not kept to the full. Actually, the increase in industrial output during 1930 amounted to 25 per cent. We must ask: Will not the same thing occur again this year? The managers and leading personnel of our industries now promise to increase industrial output in 1931 by 45 per cent. But what guarantee is there that this promise will be kept?

What is needed in order to fulfil the control figures, to achieve a 45 per cent increase in output, to secure the fulfilment of the five-year plan not in four, but, as regards the basic and decisive branches of industry, in three years?

Two fundamental conditions are needed for this.

Firstly, real or, as we term it, "objective" possibilities.

Secondly, the willingness and ability to direct our enterprises in such a way as to realise these possibilities.

Did we have the "objective" possibilities last year for completely fulfilling the plan? Yes, we had. Incontestable facts testify to this. These facts show that in March and April of last year industry achieved an increase of 31 per cent in output compared with the previous year. Why then, it will be asked, did we fail to fulfil the plan for the whole year? What prevented it? What was lacking? The ability to make use of the existing possibilities was lacking. The ability to manage the factories, mills and mines properly was lacking.

We had the first condition: the "objective" possibilities for fulfilling the plan. But we did not have in sufficient degree the second condition: the ability to manage production. And precisely because we lacked the ability to manage the factories, the plan was not fulfilled. Instead of a 31-32 per cent increase we had one of only 25 per cent.

Of course, a 25 per cent increase is a big thing. Not a single capitalist country increased its production in 1930, or is increasing production now. In all capitalist countries without exception a sharp decline in production is taking place. Under such circumstances a 25 per cent increase is a big step forward. But we could have achieved more. We had all the necessary "objective" conditions for this.

And so, what guarantee is there that what happened last year will not be repeated this year, that the plan will be fulfilled, that we shall use the existing possibilities in the way that they should be used, that your promise will not to some extent remain a promise on paper?

In the history of states and countries, in the history of armies, there have been cases when there was every possibility for success and victory, but these possibilities were wasted because the leaders failed to notice them, did not know how to take advantage of them, and the armies suffered defeat.

Have we all the possibilities that are needed to fulfil the control figures for 1931?

Yes, we have such possibilities.

What are these possibilities? What is needed in order that these possibilities should really exist?

First of all, adequate natural resources in the country: iron ore, coal, oil, grain, cotton. Have we these resources? Yes, we have. We have them in larger quantities than any other country. Take the Urals, for example, which provide a combination of resources not to be found in any other country. Ore, coal, oil, grain — what is there not in the Urals? We have everything in our country, except, perhaps, rubber. But within a year or two we shall have our own rubber as well As far as natural resources are concerned we are fully provided. We have even more than necessary. What else is needed?

A government desirous and capable of utilising these immense natural resources for the benefit of the people. Have we such a government? We have. True, our work in utilising natural resources does not always proceed without friction among our leading personnel. For instance, last year the Soviet Government had to conduct a certain amount of struggle over the question of creating a second coal and metallurgical base, without which we cannot develop further. But we have already overcome these obstacles and shall soon have this base.

What else is needed?

That this government should enjoy the support of the vast masses of workers and peasants. Does our government enjoy such support? Yes, it does. You will find no other government in the world that enjoys such support from the workers and peasants as does the Soviet government. There is no need for me to refer to the growth of socialist emulation, the spread of shock-brigade work, the campaign and struggle for counter-plans. All these facts, which vividly demonstrate the support that the vast masses give the Soviet Government, are well known.

What else is needed in order to fulfil and overfulfil the control figures for 1931?

A system that is free from the incurable diseases of capitalism and has great advantages over capitalism. Crises, unemployment, waste, destitution among the masses — such are the incurable diseases of capitalism. Our system does not suffer from these diseases because power is in our hands, in the hands of the working class; because we are conducting a planned economy, systematically accumulating resources and properly distributing them among the different branches of the national economy. We are free from the incurable diseases of capitalism. That is what distinguishes us from capitalism; that is what constitutes our decisive superiority over capitalism.

Notice the way in which the capitalists are trying to escape from the economic crisis. They are reducing the workers' wages as much as possible. They are reducing the prices of raw materials as much as possible. But they do not want to reduce the prices of food and industrial commodities for mass consumption to any important extent. This means that they want to escape from the crisis at the expense of the principal consumers, at the expense of the workers and peasants, at the expense of the working people. The capitalists are cutting the ground from under their own feet. And instead of overcoming the crisis they are aggravating it; new conditions are accumulating which lead to a new, even more severe crisis.

Our superiority lies in the fact that we have no crises of overproduction, we have not and never will have millions of unemployed, we have no anarchy in production, for we are conducting a planned economy. But that is not all. We are a land of the most concentrated industry. This means that we can build our industry on the basis of the best technique and thereby secure an unprecedented productivity of labour, an unprecedented rate of accumulation. Our weakness in the past was that this industry was based upon scattered and small peasant farming. That was so in the past; it is no longer so now. Soon, perhaps within a year, we shall become the country of the largest-scale agriculture in the world. This year, the state farms and collective farms — and these are forms of large-scale farming — have already supplied half of all our marketable grain. And that means that our system, the Soviet system, affords us opportunities of rapid progress of which not a single bourgeois country can dream.

What else is needed in order to advance with giant strides?

A party sufficiently solid and united to direct the efforts of all the best members of the working class to one point, and sufficiently experienced to be unafraid of difficulties and to pursue systematically a correct, revolutionary, Bolshevik policy. Have we such a party? Yes, we have. Is its policy correct? Yes, it is, for it is yielding important successes. This is now admitted not only by the friends but also by the enemies of the working class. See how all the well-known "honourable" gentlemen, Fish in America, Churchill in Britain, Poincare in France, fume and rave against our Party. Why do they fume and rave? Because the policy of our Party is correct, because it is yielding success after success.

There, comrades, you have all those objective possibilities which assist us in realising the control figures for 1931, which help us to fulfil the five-year plan in four years, and in the key industries even in three years.

Thus we have the first condition for fulfilment of the plan — the "objective" possibilities.

Have we the second condition, the ability to use these possibilities?

In other words, are our factories, mills and mines properly managed? Is everything in order in this respect?

Unfortunately, not everything is in order here. And, as Bolsheviks, we must say this plainly and frankly.

What does management of production mean? There are people among us who do not always have a Bolshevik approach to the question of the management of our factories. There are many people among us who think that management is synonymous with signing papers and orders. This is sad, but true. At times one cannot help recalling Shchedrin's Pompadours. Do you remember how Madame Pompadour taught the young Pompadour: "Don't bother your head with science, don't go into matters, let others do that, it is not your business — your business is to sign papers." It must be admitted to our shame that even among us Bolsheviks there are not a few who carry out management by signing papers. But as for going into matters, mastering technique, becoming master of the business — why, that is out of the question.

How is it that we Bolsheviks, who have made three revolutions, who emerged victorious from the bitter civil war, who have solved the tremendous task of building a modern industry, who have swung the peasantry on to the path of socialism — how is it that in the matter of the management of production we bow to a slip of paper?

The reason is that it is easier to sign papers than to manage production. And so, many economic executives are taking this line of least resistance. We, too, in the centre, are also to blame. About ten years ago a slogan was issued: "Since Communists do not yet properly understand the technique of production, since they have yet to learn the art of management, let the old technicians and engineers — the experts — carry on production, and you, Communists, do not interfere with the technique of the business; but, while not interfering, study technique, study the art of management tirelessly, in order later on, together with the experts who are loyal to us, to become true managers of production, true masters of the business." Such was the slogan. But what actually happened? The second part of this formula was cast aside, for it is harder to study than to sign papers; and the first part of the formula was vulgarised: non-interference was interpreted to mean refraining from studying the technique of production. The result has been nonsense, harmful and dangerous nonsense, which the sooner we discard the better.

Life itself has more than once warned us that all was not well in this field. The Shakhty affair 2 was the first grave warning. The Shakhty affair showed that the Party organisations and the trade unions lacked revolutionary vigilance. It showed that our economic executives were disgracefully backward in technical knowledge; that some of the old engineers and technicians, working without supervision, rather easily go over to wrecking activities, especially as they are constantly being besieged by "offers" from our enemies abroad.

The second warning was the "Industrial Party" trial 3 .

Of course, the underlying cause of wrecking activities is the class struggle. Of course, the class enemy furiously resists the socialist offensive. This alone, however, is not an adequate explanation for the luxuriant growth of wrecking activities.

How is it that wrecking activities assumed such wide dimensions? Who is to blame for this? We are to blame. Had we handled the business of managing production differently, had we started much earlier to learn the technique of the business, to master technique, had we more frequently and efficiently intervened in the management of production, the wreckers would not have succeeded in doing so much damage.

We must ourselves become experts, masters of the business; we must turn to technical science — such was the lesson life itself was teaching us. But neither the first warning nor even the second brought about the necessary change. It is time, high time that we turned towards technique. It is time to discard the old slogan, the obsolete slogan of non-interference in technique, and ourselves become specialists, experts, complete masters of our economic affairs.

It is frequently asked: Why have we not one-man management? We do not have it and we shall not get it until we have mastered technique. Until there are among us Bolsheviks a sufficient number of people thoroughly familiar with technique, economy and finance, we shall not have real one-man management. You can write as many resolutions as you please, take as many vows as you please, but, unless you master the technique, economy and finance of the mill, factory or mine, nothing will come of it, there will be no one-man management.

Hence, the task is for us to master technique ourselves, to become masters of the business ourselves. This is the sole guarantee that our plans will be carried out in full, and that one-man management will be established.

This, of course, is no easy matter; but it can certainly be accomplished. Science, technical experience, knowledge, are all things that can be acquired. We may not have them today, but tomorrow we shall. The main thing is to have the passionate Bolshevik desire to master technique, to master the science of production. Everything can be achieved, everything can be overcome, if there is a passionate desire for it.

It is sometimes asked whether it is not possible to slow down the tempo somewhat, to put a check on the movement. No, comrades, it is not possible! The tempo must not be reduced! On the contrary, we must increase it as much as is within our powers and possibilities. This is dictated to us by our obligations to the workers and peasants of the U.S.S.R. This is dictated to us by our obligations to the working class of the whole world.

To slacken the tempo would mean falling behind. And those who fall behind get beaten. But we do not want to be beaten. No, we refuse to be beaten! One feature of the history of old Russia was the continual beatings she suffered because of her backwardness. She was beaten by the Mongol khans. She was beaten by the Turkish beys. She was beaten by the Swedish feudal lords. She was beaten by the Polish and Lithuanian gentry. She was beaten by the British and French capitalists. She was beaten by the Japanese barons. All beat her — because of her backwardness, because of her military backwardness, cultural backwardness, political backwardness, industrial backwardness, agricultural backwardness. They beat her because it was profitable and could be done with impunity. You remember the words of the pre-revolutionary poet: "You are poor and abundant, mighty and impotent, Mother Russia." 4 Those gentlemen were quite familiar with the verses of the old poet. They beat her, saying: "You are abundant," so one can enrich oneself at your expense. They beat her, saying: "You are poor and impotent," so you can be beaten and plundered with impunity. Such is the law of the exploiters — to beat the backward and the weak. It is the jungle law of capitalism. You are backward, you are weak — therefore you are wrong; hence you can be beaten and enslaved. You are mighty — therefore you are right; hence we must be wary of you.

That is why we must no longer lag behind.

In the past we had no fatherland, nor could we have had one. But now that we have overthrown capitalism and power is in our hands, in the hands of the people, we have a fatherland, and we will uphold its independence. Do you want our socialist fatherland to be beaten and to lose its independence? If you do not want this, you must put an end to its backwardness in the shortest possible time and develop a genuine Bolshevik tempo in building up its socialist economy. There is no other way. That is why Lenin said on the eve of the October Revolution: "Either perish, or overtake and outstrip the advanced capitalist countries."

We are fifty or a hundred years behind the advanced countries. We must make good this distance in ten years. Either we do it, or we shall go under.

That is what our obligations to the workers and peasants of the U.S.S.R. dictate to us.

But we have yet other, more serious and more important, obligations. They are our obligations to the world proletariat. They coincide with our obligations to the workers and peasants of the U.S.S.R. But we place them higher. The working class of the U.S.S.R. is part of the world working class. We achieved victory not solely through the efforts of the working class of the U.S.S.R., but also thanks to the support of the working class of the world. Without this support we would have been torn to pieces long ago. It is said that our country is the shock brigade of the proletariat of all countries. That is well said. But is imposes very serious obligations upon us. Why does the international proletariat support us? How did we merit this support? By the fact that we were the first to hurl ourselves into the battle against capitalism, we were the first to establish working-class state power, we were the first to begin building socialism. By the fact that we were engaged on a cause which, if successful, will transform the whole world and free the entire working class. But what is needed for success? The elimination of our backwardness, the development of a high Bolshevik tempo of construction. We must march forward in such a way that the working class of the whole world, looking at us, may say: There you have my advanced detachment, my shock brigade, my working-class state power, my fatherland; they are engaged on their cause, our cause, and they are working well; let us support them against the capitalists and promote the cause of the world revolution. Must we not justify the hopes of the world's working class, must we not fulfil our obligations to them? Yes, we must if we do not want to utterly disgrace ourselves.

Such are our obligations, internal and international. As you see, they dictate to us a Bolshevik tempo of development.

I will not say that we have accomplished nothing in regard to management of production during these years. In fact, we have accomplished a good deal. We have doubled our industrial output compared with the pre-war level. We have created the largest-scale agricultural production in the world. But we could have accomplished still more if we had tried during this period really to master production, the technique of production, the financial and economic side of it.

In ten years at most we must make good the distance that separates us from the advanced capitalist countries. We have all the "objective" possibilities for this. The only thing lacking is the ability to make proper use of these possibilities. And that depends on us. Only on us! It is time we learned to make use of these possibilities. It is time to put an end to the rotten line of non-interference in production. It is time to adopt a new line, one corresponding to the present period — the line of interfering in everything. If you are a factory manager — interfere in all the affairs of the factory, look into everything, let nothing escape you, learn and learn again. Bolsheviks must master technique. It is time Bolsheviks themselves became experts. In the period of reconstruction, technique decides everything. And an economic executive who does not want to study technique, who does not want to master technique, is a joke and not an executive.

It is said that it is hard to master technique. That is not true! There are no fortresses that Bolsheviks cannot capture. We have solved a number of most difficult problems. We have overthrown capitalism. We have assumed power. We have built up a huge socialist industry. We have transferred the middle peasants on to the path of socialism. We have already accomplished what is most important from the point of view of construction. What remains to be done is not so much: to study technique, to master science. And when we have done that we shall develop a tempo of which we dare not even dream at present.

And we shall do it if we really want to.

Pravda, No. 35, February 5, 1931

Collected Works Index | Volume 13 Index Works by Decade | J. V. Stalin Archive

This new 'blended-wing' plane looks like a military stealth bomber and just got the green light to fly after decades of development

• California aerospace startup JetZero got the green light to fly its new "Pathfinder" aircraft.
• The twinjet features a unique "blended-wing body" and is expected to carry up to 250 people.
• The wing poses complex challenges, but JetZero says it's a sound concept for reducing CO2 emissions.

Aerospace companies across the globe are breaking from the norm of producing traditional "tube and wing" aircraft and instead looking into futuristic technologies that will make flying more efficient and eco-friendly.

There are already concepts like zero-emission electric aircraft, supersonic jets , and even hypersonic ones. But the latest example of these new plane types is "Pathfinder" — a stealth bomber-looking jet designed by the California-based aerospace company JetZero .

The twinjet features a unique "blended-wing body," or BWB, a design where the wing and fuselage are combined into one.

After years of development, JetZero has built a 1:8 demonstrator , and the Federal Aviation Administration just gave the funky-shaped craft the green light to fly, CNN reported on Thursday.

JetZero confirmed the news to Business Insider, saying "flights will start in the coming months" to test the "stability and control characteristics of JetZero's blended wing body design, as well as the operation of its innovative landing gear system."

The FAA told BI on Thursday that it "does not comment on ongoing certification projects" and that "safety will dictate the timeline."

JetZero is building a single-deck, very widebody airliner

JetZero touts its future very widebody airliner as a "middle market" passenger airliner with space for up to 250 people, meaning its rows could stretch 15 or 20 seats across, JetZero cofounder and CEO Tom O'Leary told CNN.

The jet would be a replacement option for traditional twin-engine widebodies like the Boeing 767, for example, according to JetZero.

"The jetliner can fit seamlessly into today's infrastructure," the company told BI. "Passenger capacity of a small widebody but the weight, and engine requirement, of a single-aisle jet."

Pathfinder also has military applications, with the US Air Force awarding $235 million to JetZero in August to develop a commercial-scale demonstrator, which JetZero told BI it plans to build by 2027.

The company said it expects the certified airliner to enter the market as soon as 2030, which aviation analyst Bailey Miles at consulting firm AviationValues told CNN is "inconceivable" considering the complexities of the BWB design.

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Still, he said the concept "holds immense promise as a game changer in the aviation industry."

The blended-wing body significantly reduces fuel burn but will face design challenges

JetZero said it chose this specific BWB design due to its carbon-reducing benefits.

According to the US Air Force, the all-in-one wing reduces drag by 30% and increases lift — effectively reducing fuel burn and increasing global reach.

Moreover, JetZero said the engines will eventually be developed to run on hydrogen, which would be zero-emissions. In the interim, initial versions of Pathfinder would boast 50% less fuel burn using borrowed engines, like those from the Boeing 737, CNN reported.

University of Illinois aerospace professor Michael Bragg told Business Insider that the development of lighter yet still strong composite materials is key to reducing fuel burn on BWB aircraft designs such as Pathfinder.

He also said that engineers have distributed the load across the entire aircraft, which negates the "bending moment" between the tube and wings on a traditional airplane. The composite technology makes this new load bearing possible, Bragg told BI.

Despite Pathfinder's sound design on paper, Bragg said proving and certifying a brand-new aircraft concept is much more challenging than developing a traditionally shaped jetliner.

"The product is essentially a new airframe and flight controls married to existing systems already certified for commercial flight," JetZero told BI.

The classic tube-and-wing plane design dates back to the 1950s dawn of the jet age on aircraft like the Boeing 707 and Douglas DC-8 and has continued to today on modern widebodies like the Airbus A350 and the future Boeing 777X.

Such time-tested technology has a successful track record, so there has been little incentive to change the conventional aircraft design over the decades as using proven technology minimizes safety risks and is easier for production, Bragg said.

"A lot of that is because of manufacturing," he said. "It's easy to manufacture a tube, and, although not as easy, it's a well-known process of how to build the wings to attach."

Beyond the assembly line, Bragg told BI that JetZero must ensure passengers are comfortable inside Pathfinder's unique shape.

For example, he told BI the pressurization inside the plane — which is what helps humans breathe at high altitudes — is difficult to design in the very widebody structure. And most of those 200+ passengers would be in the middle section without a window, which Bragg told BI could put off travelers.

JetZero says on its website that its cabin is more efficient for boarding and deplaning, and will have space for every person's cabin luggage.

Pathfinder is 100 years in the making

JetZero's Pathfinder is poised to be a groundbreaking technology should it ever hit the market, but it's not a new idea.

Engineers were reported by CNN to have crafted a similar blended-wing shape some 100 years ago. Later, American aircraft industrialist and designer Jack Northrop built his famous "Flying Wing" aircraft in the 1940s, laying the framework for the eventual B-2 bomber .

Development picked up in 1988 when McDonnell Douglas responded to NASA's challenge to build more revolutionary aircraft designs, which was followed by MD's merger with Boeing in 1997 and the later building of the X-48B/C BWBs made jointly by NASA and Boeing.

Watch: Tesla-powered flying car doesn't require a license

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After Moscow Plane Crash, Total Names New CEO

French oil major Total on Wednesday appointed refining head Patrick Pouyanne as chief executive and former CEO Thierry Desmarest as non-executive chairman.

The nominations at the head of the world's fourth-largest integrated oil company came less than 48 hours after the brutal death of Chairman and CEO Christophe de Margerie in a plane crash in Moscow.

Desmarest, previously honorary chairman of the oil group, will keep his new position until the end of 2015, after which the roles of CEO and chairman would again be combined, Total said in a statement following an emergency board meeting.

Pouyanne, 51, had a key role in merging Total's loss-making "downstream" refining and petrochemical units in recent years, and also had senior roles at the group's "upstream" exploration units in Angola and Qatar.

"Being in the downstream gives you more of a feel for costs, which is the big focus of the industry at the moment, whereas in the upstream you get a bit carried away sometimes, it's kind of sexy," said Iain Reid, a BMO analyst in London.

"In the downstream it's more about manufacturing and hard work - that's what these big oil companies need at the moment."

Pouyanne will likely face a politically sensitive situation in France, where he told unions earlier this year that Total would seek to cut capacity among its five refineries, with more details about the plan expected next spring.

The company will be hoping to avoid a repeat of its problems in 2010 when Total's decision to close down the Dunkirk refinery prompted weeks of strikes by angry unions and disrupted French oil supplies.

A graduate of France's elite Polytechnique and Ecole des Mines engineering colleges, Pouyanne was also a ministerial advisor under previous conservative governments.

Desmarest, 68, headed the group during the mergers of Total with Petrofina and then Elf in 1999.

"A Desmarest/Pouyanne tandem would combine experience and expertise," said Christian Jimenez, a fund manager at Diamant Bleu-Gestion, which owns Total shares. "It's a quasi-ideal configuration, at least for the next few years until we have seen whether Pouyanne displays any talent as a strategist."

(Additional reporting by Raoul Sachs and Alexandre Boksenbaum-Granier; Editing by Brian Love and James Regan)