Interview Guy

General Manager Job Description [Updated for 2024]

job description for general manager on resume

In today’s dynamic business world, the role of a General Manager is more pivotal than ever.

As businesses evolve and adapt, the demand for strategic leaders who can steer, nurture, and protect our organizational structures is on the rise.

But let’s delve deeper: What’s truly expected from a General Manager?

Whether you are:

  • A job seeker attempting to grasp the core of this role,
  • A hiring manager outlining the perfect candidate,
  • Or simply fascinated by the intricacies of general management,

You’ve come to the right place.

Today, we present a customizable General Manager job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

General Manager Duties and Responsibilities

General Managers are typically responsible for all aspects of a company’s operation, guiding strategy and making big-picture decisions.

They often have a deep understanding of their industry, a strong grasp of business principles, and exceptional leadership skills.

Their duties and responsibilities can include:

  • Developing and implementing business strategies to achieve short and long-term goals.
  • Overseeing daily operations and making key decisions for the company.
  • Coordinating the development of key performance goals for functions and direct reports.
  • Ensuring all departments align with the company’s strategic objectives.
  • Implementing and managing budgets and financial activities.
  • Building and maintaining relationships with partners, stakeholders, and shareholders.
  • Overseeing hiring, training, and development of staff.
  • Managing crisis situations and resolving any complex problems that could harm the business.
  • Ensuring all legal and regulatory documents are filed and monitor compliance with laws and regulations.
  • Assessing and managing risks to the company’s financial and operational health.

General Manager Job Description Template

We are seeking a self-driven and experienced General Manager to lead and oversee the operation of our company.

The General Manager will be responsible for driving company strategy, maintaining profitable operations, and ensuring that employees are aligned with the company’s mission and vision.

The ideal candidate will have a business mindset and will be able to see the “big picture” in a variety of settings.

They will take actions to enhance the company’s cash flow while keeping the human factor in perspective.

Responsibilities

  • Develop and implement business strategies to achieve company goals and objectives
  • Ensure employees are motivated and productive
  • Oversee day-to-day operations and make adjustments as necessary
  • Present operational strategy recommendations to the board of directors based on your market research
  • Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
  • Manage budgets, develop and implement budgets plans for the department and company
  • Build and maintain relationships with partners and stakeholders
  • Ensure company policies and legal guidelines are communicated and followed at all times
  • Assess overall company performance against objectives
  • Represent the company in events, conferences etc.

Qualifications

  • Proven experience as a General Manager or similar executive role
  • Experience in developing profitable strategies and implementing vision
  • Strong understanding of corporate finance and performance management principles
  • Familiarity with diverse business functions such as marketing, PR, finance etc.
  • In-depth knowledge of corporate governance and general management best practices
  • An entrepreneurial mindset with outstanding organizational and leadership skills
  • Analytical abilities and problem-solving skills
  • Excellent communication and public speaking skills
  • MSc/MA in business administration or relevant field
  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Professional development opportunities

Additional Information

  • Job Title: General Manager
  • Work Environment: This position operates in a professional office environment and routinely uses standard office equipment. Travel may be required.
  • Reporting Structure: The General Manager reports directly to the CEO or Board of Directors.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: Depending on experience and education level, the salary can range from $100,000 to $200,000 annually.
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a General Manager Do?

A General Manager, often referred to as a GM, operates at the helm of a business, overseeing all operations and functions within the organization.

They formulate strategic plans and policies to ensure the company’s goals and objectives are met.

They are also responsible for managing the overall resources of a company, including human resources, finances, and physical assets.

In small organizations, a General Manager might be involved in all aspects of the business, from sales and marketing to human resources and finance.

In larger organizations, they typically have a more strategic role, working with other senior managers to shape the company’s future direction.

The General Manager also oversees the hiring, training, and development of staff, ensuring the team is motivated, productive, and equipped with the necessary skills to perform their roles effectively.

They also handle the day-to-day management tasks such as budget planning, report generation, and problem-solving.

They are often the main point of contact for external stakeholders, including clients, suppliers, and investors, and therefore, they need excellent communication and negotiation skills.

To summarize, the role of a General Manager is pivotal to the success of a business, requiring a broad skill set, strategic vision, and the ability to lead and inspire a team.

General Manager Qualifications and Skills

A successful General Manager should have a broad skill set that encompasses both management and industry-specific knowledge, such as:

  • Effective leadership and management skills for overseeing employees, delegating tasks, and making high-level decisions.
  • Strategic planning and business acumen to drive the company towards its goals and objectives.
  • Excellent communication and interpersonal skills for building strong relationships with employees, clients, and stakeholders.
  • Financial literacy and budgeting skills for making sound financial decisions and managing resources effectively.
  • Problem-solving skills to identify challenges and determine effective solutions in a timely manner.
  • Knowledge of industry trends, market dynamics, and competitive landscape to effectively position the company.
  • Human resource management skills for effective employee recruitment, development, and retention.
  • Customer service skills to ensure customer satisfaction and loyalty.
  • Project management skills to oversee and direct various projects from conception to completion.

General Manager Experience Requirements

General managers are typically expected to have a minimum of 5 years of experience in a managerial or leadership role.

This experience is often obtained through roles such as Department Manager, Operations Manager, or Project Manager.

These professionals gain significant experience in managing teams, overseeing operations, strategic planning, and communicating with stakeholders.

Candidates with more than 10 years of experience are often seasoned professionals who have honed their problem-solving and decision-making skills.

They may have experience in driving business growth, managing budgets, and improving operational efficiency.

Those with more than 15 years of experience usually have a robust managerial background with a proven track record of success.

They may have experience in a senior management or executive role, making them suitable for the role of General Manager.

In some industries or companies, specific sector experience might be required.

For instance, a General Manager in a manufacturing company may need substantial experience in the manufacturing industry.

Similarly, a General Manager in the hospitality sector may need significant experience in hotel or restaurant management.

It’s also worth noting that while direct experience is vital, General Managers are often expected to have relevant educational qualifications, such as a degree in business administration or management.

Some companies may even prefer candidates with an MBA or similar advanced degree.

General Manager Education and Training Requirements

General Managers typically have a bachelor’s degree in business administration, management, or a related field.

They often gain experience in lower-level management positions before advancing to a General Manager role.

This provides them with a broad range of skills and an understanding of all aspects of running a business.

Knowledge in areas such as human resources, marketing, finance, and operations is often required.

This can be gained through a combination of academic study and practical experience.

Some companies may prefer candidates with a master’s degree in business administration (MBA) or a similar qualification.

An MBA can provide a more in-depth understanding of business strategy and decision-making, which is valuable in a General Manager role.

In addition to formal education, General Managers usually need several years of experience in the industry in which they are working.

This gives them a deep understanding of the specific challenges and opportunities in that sector.

Some industries may have their own specific qualifications or certifications that are desirable or necessary for a General Manager role.

These can range from hospitality certifications for managers in the hotel industry, to technical qualifications for managers in manufacturing or engineering companies.

Furthermore, General Managers need excellent leadership, communication, and decision-making skills.

They often gain these through on-the-job experience, training programs, or courses.

These soft skills are essential for motivating employees, making strategic decisions, and effectively running a business.

General Manager Salary Expectations

A General Manager earns an average salary of $61,176 (USD) per year.

The actual earnings may vary depending on the industry, the size of the company, experience, educational background, and the geographical location.

General Manager Job Description FAQs

What skills does a general manager need.

General Managers need excellent leadership and decision-making skills as they are responsible for all operations in the business.

They should have great communication and interpersonal skills to deal with various stakeholders including employees, clients, and suppliers.

A good General Manager should also possess strategic thinking and problem-solving abilities to handle any challenges that may arise in the business.

Do General Managers need a degree?

While not always mandatory, many General Managers have a bachelor’s degree in business administration or a related field.

Some companies may also prefer candidates with a Master’s in Business Administration (MBA).

However, extensive experience in a managerial role can often offset the lack of a degree.

What should you look for in a General Manager resume?

When examining a General Manager’s resume, look for a strong background in leadership and management, as well as experience in the industry relevant to your company.

The candidate should have a demonstrated history of managing teams, overseeing operations, and driving growth.

Achievements showing revenue growth, cost reduction, and successful project implementation are also valuable.

What qualities make a good General Manager?

A good General Manager is a strong leader who can motivate and manage a diverse team.

They should be results-oriented, with a focus on achieving the company’s goals and objectives.

Good General Managers are also problem solvers, capable of identifying issues and developing effective solutions.

They must be resilient and adaptable, able to handle pressure and change with ease.

Is it difficult to hire a General Manager?

Hiring a General Manager can be challenging as the role requires a unique blend of leadership, strategic thinking, and operational prowess.

Finding a candidate with the right experience, skills, and cultural fit for your organization can take time and careful screening.

However, with a clear job description, thorough interview process, and possibly the help of a recruitment agency, you can find a suitable candidate for the position.

And there we have it.

Today, we’ve given you an in-depth look at what it truly means to be a general manager.

It’s not just about managing a team.

It’s about leading a business towards success, one decision at a time.

With our reliable general manager job description template and real-life examples, you’re ready to rise to the occasion.

But why stop at readiness?

Delve further with our job description generator . It’s your pathway to creating laser-focused job listings or refining your resume to excellence.

Keep in mind:

Every decision you make is a part of a larger strategy.

Let’s achieve that success. Together.

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How to Become a General Manager (Complete Guide)

Disadvantages of Being a General Manager (Perpetual People Pleasing!)

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job description for general manager on resume

The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

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  • General Manager Resume Example

Resume Examples

  • Common Tasks & Responsibilities
  • Top Hard & Soft Skills
  • Action Verbs & Keywords
  • Resume FAQs
  • Similar Resumes

Common Responsibilities Listed on General Manager Resumes:

  • Developing and implementing business strategies to achieve short and long-term goals.
  • Overseeing daily operations and making adjustments as necessary to ensure the business runs smoothly.
  • Managing the company's financial performance by setting financial targets, budgeting, and controlling costs.
  • Leading, motivating, and recruiting a high-performing management team while ensuring staff development and succession planning.
  • Ensuring the delivery of high-quality products or services to meet customer satisfaction and retention.
  • Building and maintaining relationships with key partners, suppliers, and stakeholders.
  • Ensuring compliance with legal, regulatory, and ethical standards in business operations.
  • Identifying new business opportunities, including expansion, mergers, and acquisitions.
  • Reporting to the board of directors or owners on business performance and challenges.
  • Managing risks to the business by implementing risk management policies and procedures.
  • Overseeing marketing initiatives and adjusting strategies based on market trends and performance.
  • Resolving high-level customer complaints or issues that have been escalated from the front-line staff.

Speed up your resume creation process with the AI-Powered Resume Builder . Generate tailored achievements in seconds for every role you apply to.

General Manager Resume Example:

  • Strategic Planning & Execution
  • Revenue Growth & Profit Maximization
  • Market Expansion & Brand Development
  • Customer Relationship Management (CRM)
  • Operational Efficiency & Lean Management
  • Contract Negotiation & Supplier Management
  • Team Leadership & Talent Development
  • Performance Management & Coaching
  • Change Management & Organizational Restructuring
  • Digital Transformation & Technology Integration
  • Budget Management & Cost Control
  • Marketing & Competitive Analysis
  • Customer Retention & Satisfaction Enhancement
  • Employee Engagement & Retention Strategies
  • Project Management & Resource Allocation
  • Data-Driven Decision Making
  • Quality Assurance & Continuous Improvement
  • Staff Recruitment & High-Performance Team Building
  • Stakeholder Communication & Relationship Building
  • Regulatory Compliance & Risk Management

Top Skills & Keywords for General Manager Resumes:

Hard skills.

  • Strategic Planning and Execution
  • Financial Analysis and Budgeting
  • Operations Management
  • Project Management
  • Team Leadership and Development
  • Performance Management
  • Change Management
  • Business Development
  • Sales and Marketing
  • Supply Chain Management
  • Risk Management
  • Negotiation and Conflict Resolution

Soft Skills

  • Leadership and Team Management
  • Communication and Presentation Skills
  • Collaboration and Cross-Functional Coordination
  • Problem Solving and Critical Thinking
  • Adaptability and Flexibility
  • Time Management and Prioritization
  • Decision Making and Strategic Planning
  • Conflict Resolution and Negotiation
  • Emotional Intelligence and Relationship Building
  • Analytical and Data-Driven Thinking
  • Innovation and Continuous Improvement
  • Financial Acumen and Budget Management

Resume Action Verbs for General Managers:

  • Strategized
  • Implemented
  • Collaborated
  • Streamlined
  • Communicated

Generate Your Resume Summary

job description for general manager on resume

Resume FAQs for General Managers:

How long should i make my general manager resume, what is the best way to format a general manager resume, which keywords are important to highlight in a general manager resume, how should i write my resume if i have no experience as a general manager, compare your general manager resume to a job description:.

  • Identify opportunities to further tailor your resume to the General Manager job
  • Improve your keyword usage to align your experience and skills with the position
  • Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for General Managers:

Operations manager, business operations manager, regional operations manager, director of sales operations, director of restaurant operations, chief operating officer, vice president of operations, senior operations manager.

  • • Managing over 5000 employees
  • • Discovered and corrected errors in accounting software that were causing a false $30,000 loss on inventory reports
  • • Exceeded growth targets across 10 new locations by 30%
  • • Decreased the company's attrition by 33% by listening to our employee's needs
  • • Screened, hired, and trained 20+ FOH employees and created schedules
  • • Led and motivated 15+ staff on a daily basis resulting in satisfied customers and a 15% increase in business
  • • Co-engineered the 28-day StepUp Program in collaboration with the University of Pennsylvania’s Behavior Change for Good Initiative
  • • The program attracted over 200K new members and increased revenue by 20% to $1.44B in 2017
  • • Administered client health history questionnaires and interpreted physical assessment data, nutritional counseling, personal program design and implementation for over 500 members
  • • Facilitated personal training and group training activities

5 General Manager Resume Examples & Guide for 2024

Customize this resume with ease using our seamless online resume builder.

All resume examples in this guide

job description for general manager on resume

Assistant General Manager

job description for general manager on resume

Division Manager

job description for general manager on resume

Manager In Training

job description for general manager on resume

Team Manager

job description for general manager on resume

Restaurant General Manager

job description for general manager on resume

Hotel General Manager

job description for general manager on resume

Fitness General Manager

job description for general manager on resume

Warehouse General Manager

job description for general manager on resume

Construction General Manager

job description for general manager on resume

Automotive General Sales Manager

job description for general manager on resume

Adiminstrative General Manager

Resume guide.

Writing Your Manager Resume

Resume Header

The Value of a Resume Summary

Writing a Resume Summary

Resume Experience Section

General Manager Skills

Resume Education Section

Additional Resume Sections

Key Takeaways

General Manager resume example

The role of a general manager might appear straightforward from an external perspective, but they significantly influence a company's success.

Being responsible for hiring staff, delegating tasks, and overseeing daily operations, your choices have a major impact.

So, how can you demonstrate to potential employers that you can elevate their business?

Your general manager resume should display to recruiters that you possess the necessary skills and experience.

If you're unsure how to achieve this, don't worry. We've simplified the process for you.

In this general manager resume guide, you'll discover:

  • Ways to distinguish your general manager resume from the competition
  • Proper structuring of resume sections and the optimal layout for showcasing your strengths
  • Strategies for maximizing each section of your general manager resume
  • What recruiters and potential employers are seeking in a general manager resume
  • How to secure more interviews by customizing your resume for each specific position you apply for

Writing a general manager resume

As noted earlier, the term "general manager" is quite broad. Numerous general manager positions exist, each with varying responsibilities, work environments, scales, and more.

The duties of a general manager at one company might be equivalent to those of a store manager at another company.

To craft a general manager resume that secures you a job, you must tailor your resume to the specific needs of a company.

Keep in mind three factors while writing your GM resume: industry, company size, and company specifics.

A general manager at a large luxury hotel requires different skills and responsibilities than one at a small clothing boutique.

Significantly increase your chances of landing an interview by carefully studying a company's requirements and tailoring each section of your general manager resume accordingly.

Don't worry, we'll guide you through each section step by step, providing tips on how to make your resume stand out among hundreds of candidates.

The most significant components of a general manager resume:

  • An appropriate header, including a link to your professional profile
  • A succinct and captivating summary tailored to the position
  • An experience section highlighting your industry or management expertise
  • A skills section presenting your abilities in work-related contexts for better engagement
  • Sections for education and certifications
  • Optional customized sections as needed

Recruiters are keen to find the following qualities in your general manager resume:

  • Understanding the distinctions between working in a small company and a large enterprise
  • Possessing the skillset required to attain specific business objectives
  • Demonstrating flexibility and adaptability in a rapidly changing work environment
  • Showcasing the ability to collaborate with people, organize, train, and inspire them to excel
  • Taking responsibility for delivering the expected results for your potential employer

Maximizing the value of your general manager resume header

As demonstrated in the templates above, general manager titles can vary across companies and industries.

Unless you're undergoing a significant career shift, it's best to use the same title on your resume as the job you're applying for. If you're transitioning between industries, identify common ground between them.

For instance, if your last three roles were in restaurants with different titles such as "General Manager," "Store Manager," and "Manager," you could tailor your title to "Restaurant General Manager."

On the other hand, if your previous experience is primarily in restaurant management and you're applying for a hotel management position, you might opt for a broader "General Manager" title instead of a specific "Hotel Manager" title, even if the job is labeled that way.

Avoid customizing your title to something completely unrelated to your experience, as it may create a negative first impression.

Besides your title, your header should contain other essential information.

Examine a few examples below to gain a better understanding of what constitutes an effective header.

This example showcases significant improvement. The title has been adjusted to align with both the candidate's experience and the target job.

It also features a professional email address, phone number, LinkedIn URL, and location.

Ensure that your LinkedIn profile and email domain convey professionalism to avoid recruiters dismissing your resume due to an unprofessional header.

Crafting a General Manager Summary to Capture Recruiters' Attention

The summary section serves as your initial opportunity to present your value and experience to recruiters and allows them to begin assessing your suitability for the role.

So, how do you compose the perfect summary for your general manager resume?

There are three crucial aspects that distinguish a compelling summary from a lackluster one:

  • Demonstration of relevant experience
  • Inclusion of pertinent achievements
  • Brevity and conciseness

If your summary fails to deliver relevant experience and engage the recruiter immediately, they might stop reviewing your resume at that point.

As with every section in your general manager resume, keep the information pertinent, concise, and engaging. If you have an extensive range of experience to choose from and are unsure where to begin, focus on aspects that align with your target job description.

Highlight your most impressive achievements. Avoid mentioning lackluster accomplishments or general responsibilities.

2 general manager resume summary examples

Crafting a general manager summary to capture recruiters' attention.

This example is vague and needlessly long. It lacks specific achievements and doesn't provide any real figures or numbers to support claims.

It doesn't contribute value to the conversation with your recruiter. Let's examine a better example.

[good example]

Here's a concise, results-driven summary section that immediately informs recruiters that you're a strong candidate.

If you're worried about running out of space, don't be concerned. It's better to keep your summary brief and utilize your experience section to further demonstrate your worth.

How to outshine other candidates with a tailored experience section

No two general manager positions are the same, which can sometimes create confusion during the hiring process.

In some companies, general managers might actually be managing directors or performing director of operations tasks. Navigating the optimal approach for your general manager's resume can be challenging.

As you examine the job description for your target role, pay attention to two primary aspects: industry and processes.

These two areas are unique to the job and will guide you in framing your experience section .

If you are applying for a general manager position in a specific industry (hospitality, retail aviation, etc.) and have experience in this industry, emphasize it.

Let’s take a look at an example of someone applying for a general manager/hotel manager position.

  • • Increased weekly restaurant sales from $10,000 to $20,000 within the first 6 months through effective cost control, implementation of new food quality policies, and local community events
  • • Developed several marketing initiatives for the local community to increase the quality of reviews, which eventually led to going from top-25 district rating to top-5
  • • Reduced the turnover rate for waiter and food quality staff by 15% through implementing new regulations, team building practices, and restructuring employee bonus system

This applicant has effectively showcased their relevant sector experience. They display expertise related to the industry and provide concrete figures in their examples.

On the other hand, if you're applying for a role in a field where you lack extensive experience, emphasize your work history in terms of processes.

Suppose you're applying for a corporate management position with similar experience as mentioned above:

The bullet points mentioned are mostly unrelated to a corporate management role. As a result, potential employers might overlook your application in favor of candidates with more relevant experience.

Instead, concentrate on processes and de-emphasize industry-specific details that are not essential.

  • • Increased monthly profits by 200% within the first 6 months through effective cost control, implementation of new quality assurance policies, and new marketing initiatives
  • • Reworked customer satisfaction pipelines across direct contact and outreach programs, increasing overall net promoter score by 30%
  • • Reduced the frontline turnover rate staff by 15% through implementing new regulations, team building practices, and restructuring employee bonus system

This example is much better, as it highlights transferable skills relevant to a corporate management position.

It's important to note that different companies prioritize different processes even within the same industry. Consider these two descriptions for general manager positions:

The General Manager is ultimately responsible for safety, P&L delivery, customer satisfaction, and employee engagement while maintaining the organization's ethical standards and reputation in the community.

The GM works to achieve the objectives of the Regional Consumer Business Units, focusing on profitability, revenue growth, facilities and asset management, supply chain excellence, product development, sales, marketing, materials, administration, and human resources.

Observe the differences in word choice and priorities between the two positions. The first one emphasizes customer experience, satisfaction, and community reputation, while the second one prioritizes growth, revenue, supply chain, and marketing.

Keep in mind that showcasing results is crucial. In each bullet point of your experience section, demonstrate the outcomes of your efforts. Avoid simply listing responsibilities; instead, highlight your achievements using numerical data to make your resume stand out.

Having refined your experience section, you can now proceed to focus on skills.

Creating an authentic general manager resume skills section

Recruiters often use ATS (Applicant Tracking Systems) to automatically filter out resumes that don't contain specific keywords related to the position.

This is particularly common in large companies with dedicated HR departments or those that engage staffing agencies to find suitable candidates.

To pass the ATS filters, your best strategy is to naturally incorporate keywords from the job description into your resume.

Merely adding keywords randomly or emphasizing overused buzzwords will be obvious and fail to impress anyone.

The most effective way to showcase your skills is to present them in the context of activities you performed at previous jobs and the achievements you accomplished.

Analyze your target job description and determine the most valued skills. Let's examine how to include soft skills in your general manager resume.

Observe in the preceding example that each skill is substantiated with genuine evidence and accomplishments.

Soft skills may be perceived differently. It is essential to offer context for your soft skills, enabling recruiters to gain an accurate understanding of you as a general manager.

The following is a list of soft skills that potential employers frequently seek in GM candidates:

12 soft skills to put on your general manager resume:

  • Communication Skills
  • Presentations Skills
  • Strategic Planning
  • Organizational Skills
  • Financial Planning
  • Team Leadership
  • Customer Experience
  • Profit & Loss Management
  • Negotiating Skills
  • Change Management
  • Lean Management
  • Mentoring & Coaching

Which technical skills are crucial for a general manager?

Technical skills are not always prioritized for most general manager roles, although this can vary depending on the industry.

For instance, a vast retail network might necessitate familiarity with CRM systems, or more specifically, Salesforce.

A general manager role in the manufacturing sector might demand knowledge of best manufacturing practices, such as Six Sigma and Continuous Improvement.

When assessing your target job description, identify any relevant technical skills they desire, and incorporate them into your resume.

5 tech skills to put on your general manager resume:

  • ERP (e.g. SAP)
  • POS systems
  • Specific Industry Software (e.g. property management software, LOS software, etc.)

Elements to incorporate in the education section of your general manager resume

Educational prerequisites for general manager roles can vary. A bachelor's degree is typically required, preferably in a field related to the position, such as engineering or business.

Although it's uncommon for general manager roles to demand a master's degree or higher, an MBA can offer a significant advantage in numerous industries.

Relevant experience may often replace a bachelor's degree. If you lack a degree in your field, emphasize your experience in other sections.

Unless you're a recent graduate, your education section need only contain basic information. Including the name of your degree, school, location, and years of attendance is adequate.

Certifications are generally optional for GM roles but can give you a competitive edge, particularly in sectors where specialized knowledge is essential.

Depending on your experience and industry, consider pursuing certifications in product management, HR, and similar areas.

The following are additional examples of relevant certifications for general managers.

Top 8 general manager certificates for your resume:

  • New York Institute of Finance: Risk Management Professional Certificate

Additional sections to enhance engagement on your general manager resume

In case the general manager role you're pursuing is particularly competitive or demands distinct skills, you might want to explore other methods to differentiate yourself from other applicants.

Incorporating a section for achievements offers a chance to emphasize leadership or industry experience that wouldn't fit in any other part of your resume.

If the organization you're applying to promotes work-life balance among its employees, incorporating a "Day In My Life" section is an excellent opportunity to reveal some of your personal aspects.

A notable example comes from Marissa Mayer's resume , which garnered much admiration, particularly from C-suite members of LinkedIn and Mark Cuban himself.

If your general manager role is project-based, you can briefly discuss those in a "projects" section , for example, opening new business units, developing a new training program, and so on. If you received awards in any of your previous positions, you can include those as well.

If you're uncertain about how to add other sections to your general manager resume, you can easily accomplish this with a helpful resume builder.

Essential points for crafting an outstanding general manager resume:

  • Thoroughly examine job requirements, as general manager duties can differ significantly, and your resume should be customized accordingly
  • Prioritize relevant industry experience and essential management processes you are familiar with above all else
  • Ensure to include only pertinent certifications and skills that a prospective job necessitates
  • Pass the ATS test by utilizing appropriate keywords and industry-specific terminology
  • Distinguish your resume by incorporating relevant custom sections that create a lasting impact on potential employers

General Manager resume examples

Explore additional general manager resume samples and guides and see what works for your level of experience or role.

Assistant General Manager Resume Example

Reasons for the effectiveness of this resume:

  • Demonstrates sector-specific abilities
  • Exhibits a consistent focus on a specific industry segment

The applicant has not only developed a career in restaurant management but has also consistently worked within luxury restaurants and hotels. This focus on a specific niche indicates commitment and an aspiration for advancement in the field.

Hotel General Manager Resume Example

Factors contributing to the success of this resume:

  • Illustrates field-specific technical abilities
  • Distinctive interests and skills that match the role

In some cases, specialized skills can provide an unforeseen benefit, depending on the job's requirements. The applicant is fluent in three languages, which can be a significant advantage for a hotel general manager position. Possessing relevant skills like these makes a candidate highly attractive to recruiters.

Fitness General Manager Resume Example

Factors that make this resume successful:

  • Customizes the title to match the desired position
  • Presents soft skills as key strengths

This general manager resume exemplifies the importance of tailoring the title to the targeted role. "Fitness GM" and "gym GM" convey nearly the same meaning, but recruiters may filter resumes based on the specific title they seek. It is crucial to adapt your resume to suit the intended job.

Warehouse General Manager Resume Example

Reasons for this resume's effectiveness:

  • Presence of pertinent trainings and courses
  • Demonstration of particular successes and accomplishments

Trainings and certifications can be highly specific to a given industry. Although not mandatory for all General Manager positions, they can be beneficial for specialized roles such as Warehouse General Manager. Having certifications in areas like health and safety standards can give you a competitive edge.

Construction General Manager Resume Example

Factors contributing to this resume's success:

  • Display of industry awards
  • Customized bullet points for the target job

Featuring awards and accomplishments on your resume is an effective method to showcase specialized skills and set yourself apart from competitors. Numerous general managers perform similar tasks daily, but not all of them are recognized with awards for their work.

Automotive General Sales Manager Resume Example

Elements contributing to this resume's effectiveness:

  • Each section is succinct and captivating
  • Soft skills are reinforced with examples

Soft skills, such as "organized" and "team management," can have various interpretations. This candidate supports their soft skills with explanations and instances. Rather than expecting recruiters to take your word for it, provide proof to substantiate your claims.

Adiminstrative General Manager Resume Example

Factors making this resume effective:

  • Demonstrates consistency and growth
  • Features industry-specific technical skills

Certain technical skills can be valuable depending on the role you're applying for. If you're seeking an administrative general manager position and have experience with programs like Salesforce and other relevant software, be sure to highlight those skills.

general manager resume example

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General Manager Job Description

Also known as managing directors or chief operating officers, general managers are tasked with overseeing daily business activities, improving overall business functions, training heads of departments, managing budgets, developing strategic plans, creating policies, and communicating business goals.

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General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. Duties for the general manager will include allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities. Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives.

The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities. The noteworthy general manager should account for all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the organization's image, and meet overall growth objectives.

General Manager Responsibilities:

  • Overseeing daily business operations.
  • Developing and implementing growth strategies.
  • Training low-level managers and staff.
  • Creating and managing budgets.
  • Improving revenue.
  • Hiring employees.
  • Evaluating performance and productivity.
  • Analyzing accounting and financial data.
  • Researching and identifying growth opportunities.
  • Generating reports and giving presentations.

General Manager Requirements:

  • Degree in business management or a masters in business administration.
  • Good knowledge of different business functions.
  • Strong leadership qualities.
  • Excellent communication skills.
  • Highly organized.
  • Strong work ethic.
  • Good interpersonal skills.
  • Meticulous attention to detail.
  • Computer literate.
  • Proactive nature.

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General Manager: Job Description, Salary, Skills and Career

job description for general manager on resume

A General Manager is a top-level executive who is responsible for overseeing the day-to-day operations of a company or organization. This individual has a broad range of responsibilities and is accountable for the overall success of the company. In this article, we will explore the role of a General Manager, including their job description, salary, skills, and career prospects.

Definition of a General Manager

A General Manager is a senior executive who is responsible for overseeing the entire operation of a company or organization. This individual is responsible for developing and implementing strategies to achieve the organization’s goals and objectives. The General Manager also plays a crucial role in the long-term planning of the organization and interacts with other top-level executives, including the CEO, CFO, and other senior executives.

Importance of General Managers in Business

General Managers play a vital role in the success of any business or organization. Their responsibilities include managing the day-to-day operations of the company, developing strategies, and implementing policies and procedures that help the company achieve its goals. General Managers also play a key role in managing the organization’s finances, including budgeting, financial planning, and managing cash flow.

Without a strong and effective General Manager, a company or organization can struggle to operate efficiently and effectively. General Managers are essential in ensuring that the different departments and functions within an organization work together to achieve overall success.

Overview of the Article

This article will provide an in-depth look at the role of a General Manager, including a detailed job description and an examination of the skills required to be successful in this position. We will also explore the salary expectations for General Managers and the potential career paths that individuals can take in this profession.

Throughout the article, we will discuss the different responsibilities of a General Manager, including managing financial operations, developing and implementing strategies and policies, and overseeing the day-to-day operations of the organization. Additionally, we will cover the essential skills required to be an effective General Manager, including communication, leadership, and problem-solving skills.

job description for general manager on resume

Finally, we will examine the different career paths that individuals can pursue as General Managers. We will explore the types of businesses and organizations that employ General Managers and the potential growth opportunities within those industries.

This article will provide a comprehensive overview of the role of a General Manager, including a detailed examination of job responsibilities, salary expectations, skills, and career prospects. Whether you are looking to pursue a career as a General Manager or simply want to learn more about this critical position, this article is an excellent resource for anyone interested in this field.

Job Description of a General Manager

A general manager is responsible for overseeing the overall operations of a company or organization. They play a critical role in developing and implementing business strategies, managing budgets, and ensuring that the company is meeting its performance goals.

Duties and Responsibilities

The duties and responsibilities of a general manager vary depending on the industry and organization they work for. However, some common responsibilities include:

  • Developing and implementing business strategies and plans.
  • Managing the day-to-day operations of the company.
  • Setting and monitoring performance metrics to ensure the company is meeting its goals.
  • Managing budgets and financial performance.
  • Leading and managing teams across multiple departments.
  • Building and maintaining relationships with key stakeholders and clients.

Essential Skills

General managers need to have a variety of skills to be successful in their role. Some of the most essential skills include:

  • Leadership: General managers need to be able to inspire and motivate their teams to perform at their best.
  • Communication: Effective communication skills are essential for a general manager to convey their vision and strategy to their teams and stakeholders.
  • Strategic thinking: General managers need to be able to think critically and strategically to develop and implement successful business strategies.
  • Financial acumen: Managing budgets and understanding financial performance is critical for a general manager to make informed decisions.
  • Problem-solving: General managers must be able to identify and solve complex problems to maintain the company’s performance.

Educational Requirements

General managers typically hold a bachelor’s degree in business administration or a related field. However, some organizations may require a master’s degree or an MBA.

Experience Required

Experience requirements vary depending on the organization and industry. However, general managers typically have several years of experience in a leadership role in their industry.

Required Certifications and Licenses

General managers may need specific certifications or licenses depending on the industry they work in. For example, those in the healthcare industry may need a license to practice medicine or nursing. It’s important to research the specific requirements for your industry and company before applying for a general manager role.

A general manager is a critical role within an organization responsible for overseeing the overall operations and ensuring the company meets its goals. Essential skills include leadership, communication, strategic thinking, financial acumen, and problem-solving. A bachelor’s degree is typically required, and several years of experience in a leadership role is preferred. Specific certifications or licenses may also be required depending on the industry.

The Role of General Manager in an Organization

Being a general manager means having the overall responsibility for the organization’s success. This encompasses leading the team, developing strategy, ensuring financial stability, maintaining business relationships, monitoring business performance, and risk management.

Leading the Team

One of the critical roles of a general manager is leading the team. This includes setting the tone for the company’s culture, establishing expectations and goals, and fostering collaboration and teamwork. The success of the organization largely depends on the effectiveness of the general manager in this role.

Developing Strategy

The general manager is responsible for developing the organization’s strategy. This means identifying opportunities for growth, understanding industry trends and competitors, and creating plans for achieving the company’s goals. The strategy must be clear, achievable, and in line with the organization’s values.

job description for general manager on resume

Ensuring Financial Stability

A general manager must ensure the organization’s financial stability. This includes not only managing expenses but also generating revenue. The general manager must also understand the financial needs of the organization and make decisions that ensure long-term financial stability. This requires excellent financial acumen and the ability to analyze financial data effectively.

Maintaining Business Relationships

Maintaining business relationships is a critical role of a general manager. This means creating and fostering relationships with customers, suppliers, and other stakeholders. These relationships require excellent communication skills, the ability to understand the needs and perspectives of others, and a commitment to building trust and mutual respect.

Monitoring Business Performance

A general manager must continually monitor the organization’s performance to ensure that it is meeting its goals. This involves reviewing financial data, assessing employee productivity, and analyzing customer feedback. The general manager must be able to identify areas of concern quickly and develop strategies to address them.

Risk Management

Another critical role of the general manager is risk management. The general manager must be able to assess the risks faced by the organization and develop strategies to mitigate them. This requires an understanding of regulatory requirements, industry standards, and potential threats to the organization.

The role of a general manager requires a combination of leadership skills, financial acumen, and strategic thinking. A successful general manager must be able to manage multiple priorities, navigate complex situations, and inspire the team to achieve the organization’s goals. The job description, salary, skills, and career outlook for a general manager make it an attractive career option for those looking to lead and make a significant impact in the business world.

Salary of a General Manager

When it comes to compensation, General Managers are among the highest paid professionals in the job market. They receive substantial salaries and benefits and play a crucial role in the overall success of a company. In this section, we will discuss the average salary of a General Manager, factors affecting salary, salary comparison by industries and regions, and salary analysis by years of experience.

Average Salary

According to Payscale, the average salary of a General Manager in the United States is around $97,000 per year. However, this can vary depending on the industry, experience, and location of the company.

Factors Affecting Salary

Several factors can affect the salary of a General Manager, including:

  • Industry: General Managers working in the finance and insurance industry tend to earn more than those working in retail or hospitality.
  • Geographical location: General Managers working in major cities tend to earn more than those working in rural areas.
  • Experience: General Managers with more experience tend to earn higher salaries than those who are just starting.

Salary Comparison by Industries and Regions

As previously mentioned, the salary of a General Manager can vary depending on the industry and region. Here is a breakdown of the average annual salary of a General Manager in some of the most common industries:

  • Finance and Insurance: $122,000
  • Manufacturing: $107,000
  • Professional, Scientific, and Technical Services: $103,000
  • Retail Trade: $88,000
  • Hospitality: $71,000

In terms of regions, General Managers in cities such as New York, San Francisco, and Los Angeles tend to earn higher salaries compared to those working in smaller cities or towns.

Salary Analysis by Years of Experience

The salary of a General Manager can also vary based on their years of experience. Here’s a breakdown of the average salaries of a General Manager based on their years of experience:

  • 0-5 years of experience: $70,000 – $100,000
  • 6-10 years of experience: $96,000 – $153,000
  • 11-20 years of experience: $96,000 – $171,000
  • More than 20 years of experience: $96,000 – $192,000

Generally, the more experience a General Manager has, the higher their salary will be. However, factors such as industry and region can also affect their compensation.

General Managers are highly compensated professionals, with salary and benefits that can vary depending on several factors. With experience and a strong track record of success, General Managers can expect to earn substantial salaries, making it a lucrative career path for those in the field.

Career Path for a General Manager

For individuals interested in a career as a General Manager, there are several entry-level positions available. These positions typically require a bachelor’s degree in business administration, management, or a related field. Entry-level positions can include roles such as Junior Manager, Assistant Manager, and Trainee Manager.

As General Managers gain experience, they may have opportunities for advancement within their organizations or in other industries. Advancement opportunities can include roles such as Senior Manager, Director of Operations, or Chief Operating Officer. Additionally, some General Managers may choose to transition into self-employment or entrepreneurship.

Career paths within industries can also vary for General Managers. For example, a General Manager in the hospitality industry may progress from managing a single hotel property to overseeing regional or global operations. In the retail industry, a General Manager can move from managing a single store to overseeing a chain of stores or moving into corporate leadership roles such as Vice President of Sales.

To excel in their roles and advance in their careers, General Managers must possess a range of skills. These skills include:

Leadership skills:  General Managers must have the ability to lead and motivate their team to achieve organizational goals. This includes effective communication, delegation, and decision-making skills.

Financial acumen:  General Managers must understand financial statements and be able to analyze data to make informed business decisions. This includes experience with budgeting, forecasting, and financial reporting.

Strategic thinking:  General Managers must be able to think critically and make strategic decisions that align with the organization’s goals and objectives. This includes the ability to identify opportunities for growth and improvement.

Customer focus:  General Managers must prioritize customer satisfaction and have the ability to build relationships with customers, vendors, and stakeholders.

Operational excellence:  General Managers must have a strong operational background and be able to manage budgets, resources, and timelines effectively. This includes experience with project management, supply chain management, and quality control.

A career as a General Manager offers a variety of entry-level positions and advancement opportunities within various industries. General Managers must possess key leadership, financial, strategic, customer-focused, and operational skills to excel in their roles and advance their careers.

Skills Required for General Manager

A successful general manager possesses a range of skills that are essential for effective leadership and management of a business. The following skills are essential for a general manager:

1. Interpersonal Skills

Interpersonal skills are essential for building and maintaining relationships with employees, customers, suppliers, and stakeholders. A general manager must be able to communicate effectively, listen actively, provide feedback, and resolve conflicts.

2. Leadership Skills

Leadership skills are crucial for general managers, who must provide direction, motivation, and guidance for their teams. Effective leaders inspire their employees to strive for excellence, set goals and objectives, and encourage creativity and innovation.

3. Analytical Skills

Analytical skills are required for a general manager to gather, interpret, and analyze data to make informed decisions. A general manager must be able to analyze market trends, financial reports, customer feedback, and other metrics, to develop effective strategies for achieving business goals.

4. Financial Management Skills

General managers must have financial management skills to oversee budgets, financial planning, and cash flow management to ensure the financial stability of their companies. A general manager must understand the importance of financials, and be able to interpret and analyze data.

5. Strategic Thinking and Planning Skills

Strategic thinking and planning skills are essential for general managers, who must develop and execute plans to drive long-term organizational success. A general manager must have a broad understanding of the market, and be able to translate that understanding into actionable strategies.

6. Risk Assessment and Management Skills

General managers must be able to assess and manage risks to ensure the long-term success of their companies. A general manager must be able to identify risks and develop plans to mitigate them, assess their probability of occurrence and impact if they do occur, and establish a contingency plan to manage the risk.

7. Communication Skills

Communication skills are essential for general managers, who must be able to convey complex information to a variety of audiences. A general manager must be able to communicate effectively with employees, customers, suppliers, and stakeholders.

General managers must possess a range of skills to be effective leaders in their organizations. By developing and honing these skills, general managers can drive long-term success and growth for their companies.

Training and Development for General Manager

As a General Manager, it’s important to continuously develop your skills and knowledge to effectively lead your team and drive business success. Below are some types of training, certifications, and ongoing education options available to General Managers.

Types of Training

There are several types of training that General Managers can benefit from, including:

  • Leadership Training: Helps develop skills such as decision-making, communication, and conflict resolution, which are essential for effective leadership.
  • Sales and Marketing Training: Focuses on strategies for driving sales and marketing efforts to help increase revenue and drive business growth.
  • Operations Training: Covers topics such as supply chain management, inventory control, and quality control, which are critical to ensuring efficient and effective operations.
  • Financial Management Training: Provides insight into financial analysis, budgeting, and forecasting, which are important for maintaining financial stability and making informed business decisions.

Importance of Mentorship

Mentorship is an important aspect of training and development for General Managers. Having a mentor who has been in your shoes and understands the challenges of the role can provide invaluable guidance and support. Mentors can provide feedback, share their experiences, and offer advice for navigating difficult situations or decisions. Mentorship can help General Managers develop their skills, build confidence, and accelerate their career growth.

Certifications Available to General Managers

There are several certifications available to General Managers, which can help demonstrate their expertise and knowledge in their field. Some popular certifications for General Managers include:

  • Certified Manager (CM): Offered by the Institute of Certified Professional Managers, this certification is designed for managers across various industries.
  • Project Management Professional (PMP): Offered by the Project Management Institute, this certification focuses on project management skills, such as planning, executing, and closing projects.
  • Certified Public Manager (CPM): Offered by the National Certified Public Manager Consortium, this certification is designed for public sector managers.

Ongoing Education and Professional Development

Continuing education and professional development is essential for General Managers to stay up-to-date on industry trends, changes, and best practices. General Managers can take advantage of various education and development opportunities, such as attending conferences, workshops, and webinars, as well as pursuing higher education degrees or certifications. Ongoing education and professional development can help General Managers stay competitive, enhance their skills, and advance their careers.

Training and development is critical for General Managers to effectively lead their teams and drive business success. With various training options, mentorship, certifications, and ongoing education opportunities available, General Managers can continuously improve their skills and knowledge to stay ahead of the game.

Advantages of Being a General Manager

As a General Manager, you can enjoy many advantages that come with the job. From job stability to great earning potential, the benefits make it a desirable career option for those looking to take on leadership roles. Here are some of the top advantages of being a General Manager.

Job Stability

General managers are needed across many industries, which means that the job is relatively stable. Companies are always in need of someone to lead their teams and oversee their projects. General managers provide a stable presence and are essential to the success of their organizations. This means that once you have established yourself as a General Manager, it is likely that you will be in high demand and secure your career path for many years to come.

Great Earning Potential

General Managers often have a high earning potential. With experience, high performance, and excellent leadership and management skills, you can increase your salary and earning potential. Depending on the type of industry and organization you work for, the earning potential can be quite significant. This can provide a comfortable lifestyle for you and your family, as well as financial stability and independence.

Generous Benefits

Many companies offer generous benefits to their General Managers. This can include health insurance, retirement plans, and other perks. Since General Managers are key to the success of the companies they lead, it is common for organizations to want to invest in their well-being. This can provide financial security for your future, as well as improving your overall quality of life.

Exciting Challenges

Being a General Manager can also present exciting challenges. The job involves leading teams, developing strategies, solving problems, and driving success. You will be responsible for making decisions that impact the direction of the company, and this can be an exhilarating experience. In addition, each day will bring new challenges and opportunities to learn and grow. This can keep you engaged and motivated to perform at your best.

Being a General Manager offers many advantages, such as job stability, great earning potential, generous benefits, and exciting challenges. If you are looking for a career path that offers these advantages, then becoming a General Manager may be the right choice for you. Whether you are just starting your career or looking to advance, being a General Manager offers a solid foundation for success.

Disadvantages of Being a General Manager

Being a general manager is a highly demanding role that comes with several challenges. Here are some of the major disadvantages of this position:

High-Stress Environment

General managers are responsible for the overall success of a business, which can be a stressful responsibility. They must always be on top of things and ensure that everything is running smoothly. Any misstep can result in significant losses for the company. Therefore, a general manager must be able to handle the pressure of the job and remain calm in stressful situations.

Long Working Hours

General managers are required to put in long hours, including weekends and holidays. They must always be available to deal with any issues that may arise at the company, regardless of the time of day. Additionally, they must dedicate time to planning, strategizing, and reviewing the company’s performance, which requires a significant amount of time and effort.

Increasing Levels of Responsibility

The role of a general manager is continually evolving, and with it comes increasing levels of responsibility. As the company grows, so do the responsibilities of the general manager. This often means taking on more projects, employees, and departments, which can be challenging. General managers must have excellent leadership skills and be able to delegate responsibilities effectively.

Decision-Making Process

A general manager is responsible for making critical decisions that can have a significant impact on the company. These decisions must be made in a timely and effective manner to avoid any negative consequences. However, this can be a daunting task, as the consequences of a wrong decision can be costly for the organization. Therefore, general managers must possess excellent decision-making skills, backed by reliable data and informed insights.

The role of a general manager can be highly rewarding, but it also comes with several challenges. With long hours, high-stress environments, increasing levels of responsibility, and the pressure of decision-making, the role of a general manager requires a skilled and experienced individual who is up to the task. Despite the challenges, the role of a general manager can be highly satisfying, with opportunities for professional growth and career advancement.

General Manager Example

As a general manager, the job is to ensure that the company runs smoothly and efficiently. The role requires strong leadership skills, effective communication, and the ability to make critical decisions.

To illustrate the qualities of a successful general manager, let’s look at the example of John Smith. John has been in the role of general manager for ABC Corporation for the past five years.

During his tenure, John has faced several challenges. One of the significant challenges was a decrease in sales due to increased competition in the market. To tackle this issue, John implemented a targeted marketing campaign that focused on the company’s unique selling proposition. He also revised the pricing strategy, offering competitive pricing while maintaining the company’s brand image.

Another challenge that John faced was employee turnover. There was a lack of motivation and enthusiasm among the employees, which resulted in reduced productivity. John addressed this issue by implementing a performance-based incentive program that recognized and rewarded outstanding employees regularly. He also introduced a regular feedback and review system, which provided employees with an opportunity to voice their concerns and suggestions.

To be an effective leader, John has developed several strategies that have helped him navigate the challenges of being a general manager. One of the key strategies is to lead by example. John works alongside his employees, taking on tasks and responsibilities, demonstrating his commitment and dedication to the company’s success.

Another strategy is effective communication. John ensures that the lines of communication are open and that employees are aware of the company’s goals and objectives. By doing so, employees feel valued and part of the team, resulting in improved morale and productivity.

John Smith’s example is an excellent illustration of the qualities required to be a successful general manager. Challenges are inevitable, but with the right strategies, effective leadership can overcome any obstacle.

How to Become a General Manager

As an experienced professional looking to transition into the role of General Manager, there are a few key strategies that you can employ to position yourself for success. Here are some tips for breaking into the General Manager industry and advancing your career:

Career Transitioning

If you are coming from a different career field, it is important to highlight transferable skills on your resume and in interviews. Look for ways to showcase how your previous experience has prepared you for the role of General Manager. Consider pursuing a relevant certification or degree to make your transition more seamless.

Tips for Breaking into General Manager Industry

Networking is essential in any industry, but particularly in the General Manager field. Attend industry events and conferences, connect with peers on LinkedIn, and seek out mentorship opportunities. Additionally, look for job openings at companies where you may be able to start in a lower-level management position and work your way up.

Strategies for Advancing Your Career

Even once you have landed a General Manager role, it is important to continue developing your skills and knowledge. Seek out training opportunities and mentorship from experienced leaders. Additionally, consider pursuing advanced degrees or certifications that can help you stand out as a top candidate for future promotions.

Becoming a successful General Manager requires a combination of relevant experience, networking, and ongoing professional development. By following these strategies, you can position yourself as a top candidate for this challenging and rewarding career path.

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General Manager Job Description

General manager duties & responsibilities.

To write an effective general manager job description, begin by listing detailed duties, responsibilities and expectations. We have included general manager job description templates that you can modify and use.

Sample responsibilities for this position include:

General Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for General Manager

List any licenses or certifications required by the position: CPR, AED, ASE, PMP, NFP, CRO, GSC

Education for General Manager

Typically a job would require a certain level of education.

Employers hiring for the general manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Management, Business, Business/Administration, Education, Marketing, Hotel and Restaurant Management, Supervision, Accounting, Communication, Hospitality

Skills for General Manager

Desired skills for general manager include:

Desired experience for general manager includes:

General Manager Examples

  • Microsoft Word (.docx) .DOCX
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  • Recognizing outstanding work performance while providing necessary constructive feedback
  • Maintaining up-to-date knowledge of the store trade area and the surrounding community
  • Developing and maintaining positive relations with the surrounding community through effective marketing and sponsorship
  • Adhering to all company food safety, cash handling and operational policies and procedures and ensuring that all team members are in compliance as well
  • Passionately lead your team in the execution of their duties
  • Lead change confidently, rolling out company initiatives in your restaurant with full force
  • Continually review restaurant operations to identify any problems, concerns and opportunities for improvement
  • Surprise every guest with the experience, every time, modeling the way for your team
  • Give team members timely and actionable performance feedback, helping them to grow and improve
  • Manage and motivate team members through positive and respectful leadership, and recognize them for a job well done
  • Must have a strong business aptitude and passion for the golf business
  • CMAA and/or PGA Member preferred, but not required
  • Must have 1-3 years of experience in total golf facility management
  • Availability to work on a full time basis
  • Employee and operations management or leadership experience required
  • Ability to work store hours of operation, including Saturdays
  • Ensuring a respectful and diverse workplace exists in the restaurant
  • Manages budget and expenses by
  • Partnering with Operations Manager to create a customer service culture within the branch
  • Identifying process improvements to increase efficiency or reduce costs
  • Manage the financial performance of the property and the achievement of property sales and profit objectives
  • Serve our guests by modeling excellent service by striving for warm hospitable interactions, , identifying and addressing guest issues
  • Build and manage your team
  • Establish and implement local community relations activity to build local relations and support needs of the community while demonstrating a positive image for brand
  • Implement and manage the property’s Safety and Security program
  • Support your team by stepping in to perform any task that is asked of the property team with a willing and servant attitude
  • Develops and maintains quality systems and controls to ensure customer satisfaction
  • Develops and monitors the repair and preventive maintenance programs for equipment to achieve maximum running speeds while safeguarding corporate assets
  • Directs the efforts of plant supervision to enforce the consistent application of policies, procedures, and plant rules which may include the terms of a collective bargaining agreement
  • Monitors, trains, and communicates safety and quality programs and assures compliance with company policies and government regulations
  • Works with sales and marketing in developing new product lines along with improvements and modifications of existing products
  • Stays abreast of new trends and developments in methods, techniques, equipment, tools, materials, and supplies which might be incorporated into the production process to increase efficiency or better use resources
  • Manages vendors and contractor selection process and contracted activities including landfill construction needs and other infrastructure requirements
  • Direct the flow of information for sales activities and analyze/evaluate data to maximize sales volume, profitability and store productivity to ensure store sales and profitability are met
  • Review sales mix, host store results, and trends
  • Develop, continually cultivate and maintain a high level of customer service and customer satisfaction in designated store
  • Maintain ongoing communication with store associates and District Manager concerning ideas, plans, information, and issues affecting the company/store/business
  • Recruit, interview, lead, hire, train, develop, increase/maintain high morale, and discipline store associates to ensure adequate staffing and proper service is provided
  • Coordinate store sales/promotional activities
  • Tour and visually inspect property on a daily basis
  • Active participation in the sales and marketing process, budgeting and forecasting
  • Regular ongoing monitoring of staff to ensure the adherence to established policies and procedures
  • The minimum related experience required for this position is 5 to 7 years
  • Basic knowledge of planning and scheduling functions
  • Basic knowledge of PC operations & software including JOE, Word, Excel, and Flex
  • Ability to handle a multiple tasks with varying deadlines
  • Ability to work with extremely confidential information/situations and maintain confidentiality
  • Ability to evaluate and recommend appropriate action as necessary on productivity, utilization, scrap, safety and personnel related issues
  • Coordinate with Customer Relations providing feedback, research and response for customer complaints/compliments
  • Effectively communicate all airline business to internal and external departments and customers
  • Work to establish contract revenue and actively pursue opportunities to ensure station profitability
  • Establish goals and objectives and constantly measure the performance of the station ensuring goals are met
  • Responsible to evaluate, manage and provide ongoing feedback to employees while developing individuals and encouraging career advancement (G4 stations only)
  • Develop a succession plan (G4 stations only)
  • Lead and present investigations for aircraft damage, security issues, OJIs (G4)
  • Lead by example, motivate to achieve results by exemplifying integrity, professionalism and excellent communication skills
  • Develop customer correspondence at an executive level
  • Extensive problem solving when working with irregular operations
  • Minimum of four (4) years of experience in the restaurant industry with responsibility for full execution of running quality shifts and driving sales/performance for a restaurant OR proven track record as a CEC Manager or Senior Assistant Manager
  • Bachelor's Degree in Engineering or Business (or equivalent)
  • A minimum of 15 years of direct industry experience in managing business functions
  • Understanding of the Process Industry market drivers
  • Solid understanding of running a complex multi-product and multi-value stream business
  • Ability to manage and negotiate with an international large supply chain
  • Responsible for the complete oversight of a single store, which includes, but is not limited to profitability, P&L management, human resources, and marketing
  • Skilled and knowledgeable of all duties and responsibilities necessary to the efficient and cost effective operation of the store
  • Responsible for efficiency of operations, optimum food and labor costs, minimizing waste
  • Prepares reports to track such items as food cost, waste, sales, inventory and hours worked by team members
  • Constructs the "build to" portion of the "Prep Chart" and "Dough Production Chart" and completes/supervises product prep
  • Responsible for the physical facility including minor repair and preventive maintenance on equipment
  • Monitors inventory of food and beverage products
  • Monitors build-to levels and submits orders to vendors that are within store guidelines
  • Responsible for checking all vendor deliveries to make sure that the store received the designated amount of product and was charged accurately for it
  • Assists at the front of the house, cashier, and counter person stations, making pizzas and ensuring that pizza assembly times are maintained at 5 minutes and total in-store service times are maintained at 10 minutes
  • A career demonstrating increased responsibility and acknowledged as a leader in best practice management
  • Entrepreneurial and innovative spirit and sense of urgency
  • Strong collaboration and partnership skills with experience working across business groups with the ability to listen, solve complex problems, and deal with ambiguity
  • Able to articulate a vision and prudent risk taker
  • Proven ability to develop and implement new strategies in a competitive business environment
  • Ability to develop talent -- both as individuals and teams with a strong coaching ability

Related Job Descriptions

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7 Manager Resume Examples That Worked in 2024

Stephen Greet

Best for candidates with 3+ years of experience

With your job experience and a stunning resume layout, recruiters will be ready to give your application the official stamp of approval.

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  • Manager Resumes
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Manager Resume FAQs

It’s not easy being the boss. In management, you help employees advance their careers, improve the business’s bottom line, and juggle priorities without dropping the ball.

While it’s not a walk in the park, you’ve learned to handle whatever corporate life throws at you. Yet, demonstrating your abilities on a manager resume is challenging. How do you showcase experience and knowledge on one page?

We have the  top resume tips  to help you  make a resume you’ll be proud to submit, and we’ll also walk through the manager resume writing process.

These seven manager resume samples are helping managers land their next role in 2024, and they can help you  write a resume  that will catch any hiring manager’s attention.

Manager Resume Example

or download as PDF

Manager resume example with 7 years of experience

Why this resume works

  • Start your work experience bullet points with action verbs like “led,” “founded,” “directed,” “oversaw,” and “managed” to immediately convey your role.
  • If you’re a senior manager, tailor your work experience only to include the most relevant positions and technical skills, but if you’re newer to the field, consider adding a  resume objective  to convey your passion and abilities further.

General Manager Resume Example

General manager resume example with 5+ years of experience

  • Strategically placing your MBA at the top of your general manager resume sends a clear message that you’re prepared to help a business run smoothly.

Case Manager Resume Example

Case manager resume example with 3+ years of experience

  • Elevate your case manager resume by harnessing the power of a cover letter maker to weave in different ways you’ve supported diverse populations.

Project Manager Resume Example

Project manager resume example with 10 years of experience

  • While it’s not much different than an objective, this lets employers know your qualifications and your abilities before they even look at your work experience.
  • Even if you have one certification, it’s worth including it in its own area, so it’s easier to pinpoint.
  • Don’t have any certifications? Research certifications available for project managers and start learning. Whether it takes you a lot of time or a little, know that you’re taking a big step toward forward movement!

Product Manager Resume Example

Product manager resume example with 6+ years of experience

  • Whenever possible, state your impact using quantifiable metrics. Even if they’re rough estimates, numbers are the best way to demonstrate your management abilities. 
  • Your product manager resume should explicitly state your role, project goals, and impact for each position listed in your work experience.

Account Manager Resume Example

Account manager resume example with 10 years of experience

  • You can also focus on other important metrics like the number of accounts you opened, the success of your upsells, and how you improved customer retention.
  • When choosing a template, make sure you choose one that allows plenty of room for work experience, skills, and contact information.
  • Using a template doesn’t mean you can’t get creative; feel free to make it your own with color and different fonts to help it look more like  you .

Operations Manager Resume Example

Operations manager resume example with 9+ years of experience

  • Ideally, you should limit this list to five to seven technical skills.
  • For example, did you collaborate with partners to target a specific goal? Did you launch a new rotation system that improved efficiency?
  • Consider your responsibilities and how you went above and beyond to meet your goals and help others.

Related resume guides

  • Assistant Manager
  • Store Manager
  • Account Manager
  • Product Manager

Job professional holds "FAQ" letters at desk with potted plants

It may feel like a struggle right now, but we highly recommend you keep your manager resume at one page.

You may have valuable experience in more senior positions, and figuring out what to cut is hard. It’s okay to exclude the job you held in college, entry-level roles, and possibly mid-level roles, depending on how much experience you have.

A good rule of thumb is to include three jobs in your resume, beginning with your most recent position. If you include four to six bullet points for each role, you’ll find it’s a breeze to keep your management resume to a page.

But if you’re still struggling, keep in mind that those details you really want to include will help you write a manager cover letter that stands out.

At a glance, recruiters and employers want to see your management skills and abilities in action. There are so many types of managers, such as project managers, operations managers, account managers—the list goes on.

No matter the company or the profession, your resume job description bullet points should be chock-full of examples of where you led projects and teams successfully. You’ll have a winning resume when you back up your claims with numbers by writing descriptive points like Led and coordinated a project with HR to re-design new-hire training, which reduced average onboarding time by 18%.

If you’re looking to move up the ladder rungs, the best thing you can do in your manager resume is to show how you’ve exercised ownership and autonomy in your experience.

In your work history section on your resume, write about experiences where you headed up your own projects from start to finish , volunteered mentorship or suggestions that left a positive impact , and demonstrated a high aptitude for time management, organization, and problem-solving .

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IMAGES

  1. General Manager Resume & Writing Guide

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  2. General Manager Resume Examples

    job description for general manager on resume

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    job description for general manager on resume

  4. General Manager Resume Example & Guide

    job description for general manager on resume

  5. General Manager Resume [Sample & How to Write]

    job description for general manager on resume

  6. General Manager Resume & Writing Guide

    job description for general manager on resume

COMMENTS

  1. General Manager Resume Examples and Template for 2024

    A general manager is a professional who oversees the operations of a department or a company. Their job descriptions may vary as a result of the industry or the size of a manager's team. If you work in a large company, you might oversee a small team. However, in smaller companies, general managers may be part of the main executive team.

  2. General Manager Job Description [+2024 TEMPLATE]

    General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise. Ultimately, you'll help our company grow ...

  3. General Manager Job Description [Updated for 2024]

    The General Manager also oversees the hiring, training, and development of staff, ensuring the team is motivated, productive, and equipped with the necessary skills to perform their roles effectively. They also handle the day-to-day management tasks such as budget planning, report generation, and problem-solving.

  4. General Manager Job Description [Updated for 2024]

    General Manager Job Description: Top Duties and Qualifications. A General Manager, or GM, is responsible for running day-to-day operations at a business and guiding general business strategy. Their duties include overseeing hiring and scheduling staff, tracking cash flow and setting sales goals for their team.

  5. General Manager Resume Template (Guide & 20+ Examples)

    3. Create the Perfect General Manager Job Description for a Resume. Whether you're a retail GM or a writing a hotel general manager resume, get the work history section right. So— Here's how to ace the job description on general manager resumes: Begin with your most recent job entry, and go backwards from there.

  6. General Manager Resume [Sample & How to Write]

    3. Include General Manager-related keywords in your resume. Using resume keywords specific to general management will make your resume stand out from generic applicants, and will also help make your resume ATS friendly. Plus, including such keywords will make your skill section appear tailor-made for the position (use words from the job listing ...

  7. General Manager Resume Examples and Templates for 2024

    Profile Example #1. A General Manager with seven years of operations management experience within the retail industry, specializing in staff development, sales forecasting, and organizational leadership. A proven track record of building and managing diverse high-performance teams. Adept at identifying process improvement opportunities to ...

  8. 2024 General Manager Resume Example (+Guidance)

    Here are some recommendations for formatting a General Manager resume: 1. Consistent formatting: Maintain consistency in font size, typeface, and spacing throughout your resume. This ensures a clean and organized appearance, making it easier for hiring managers to read and comprehend your information. 2.

  9. General Manager Resume Examples [Writing Tips & Guide]

    Good general manager resume example. "Highly accomplished general manager with over 10 years of experience leading cross-functional teams and driving revenue growth. Successfully implemented process improvements resulting in a 20% increase in operational efficiency.

  10. 6 Great General Manager Resume Examples

    Bad example: " Hardworking and reliable General Manager with over 10 years of experience in the industry. Skilled in problem solving and customer service. Dedicated to ensuring the highest quality of service for all customers.".

  11. General Manager Resume Examples for 2024: Templates & Tips

    Top skills for a business operations general manager resume. A general manager needs to grasp the day-to-day duties and to keep the overall future of the business in mind. Let the skills section reflect your strengths and knowledge. Include a balanced mixed of soft and hard skills. Don't forget to include skills mentioned in the job description.

  12. General Manager (GM) Resume—Sample & 25+ Writing Tips

    Stick to the resume format guidelines —1 page, reverse chronological, margins, fonts. Start with the general manager resume sample and fill in your own information. Fill your job description with achievements and numbers. Show depth with certifications, skills and other bonus sections. Write a general manager cover letter.

  13. 3 General Manager Resume Examples Proven to Work in 2024

    Top 5 Tips for Your General Manager Resume. Use a mix of technical and leadership skills. GMs need to have a well-rounded skill set. Your examples should show both how you lead and the technical abilities you possess. For example, leading a 19-person financial team to compile tax-related data, finishing eight days before the target filing date.

  14. 5 General Manager Resume Examples & Guide for 2024

    This general manager resume exemplifies the importance of tailoring the title to the targeted role. "Fitness GM" and "gym GM" convey nearly the same meaning, but recruiters may filter resumes based on the specific title they seek. It is crucial to adapt your resume to suit the intended job. Start With This Resume.

  15. 12 General Manager Resume Examples

    General Manager Career Summary. Executive Managers, CEO's, Company Owners or Directors are usually the decisionmakers hiring General Managers for their organizations. They have probably seen hundreds or even thousands of resumes during their working careers, therefore the average 3-page descriptions of duties and responsibilities will do nothing to spark their interest.

  16. General Manager Job Description Sample

    The best general manager job descriptions do this by including a call to action, where you advise prospective applicants exactly how to apply. For instance, they might email their resume to someone at your company or "click the apply button" at the top of the job listing. Copy Job Description Template Text ...

  17. 40 Management Resume Examples [Skills, Job Description]

    Developed new business to push sales revenue from $750,000/yr to $1.1 million in 1 year. Increased staff training to drive lead conversion up 20%. Created annual budgets. Cut inventory costs by 25% through annual trend analysis. Zap. You just stuck your management resume to the job description with superglue.

  18. General Manager Resume Examples

    In the general manager resume job description, also make sure you provide the company name, job title, and working years. General manager resume job description example: General manager, QWE Company, Japan Nov 2007- Jun 2015. Managed team of 15 direct report professional and over 150 indirect reports;

  19. General Manager Job Description

    General Manager Job Description Template. We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. Duties for the general manager will include allocating budget resources, formulating policies ...

  20. General Manager: Job Description, Salary, Skills and Career

    A General Manager is a top-level executive who is responsible for overseeing the day-to-day operations of a company or organization. This individual has a broad range of responsibilities and is accountable for the overall success of the company. In this article, we will explore the role of a General Manager, including their job description, salary, skills, and career prospects. Definition of a ...

  21. General Manager Job Description

    We have included general manager job description templates that you can modify and use. Acting as a coach to direct reports in terms of operational activity People Management. Lead the development of a continuous improvement culture in the business through the use of tools such as Lean, 6 Sigma.

  22. 7 Manager Resume Examples That Worked in 2024

    Focusing your manager resume on projects you've led is one of the best ways to demonstrate your leadership abilities. Start your work experience bullet points with action verbs like "led," "founded," "directed," "oversaw," and "managed" to immediately convey your role. Starting your resume from a blank page can feel ...

  23. General Manager Job Description: Key Duties And Requirements

    Sample Job Description For A General Manager Role The following is an example of a job description for a general manager's job profile: Job description We are seeking a general manager with proven experience in overseeing daily operations in human resources, finance and communication. The ideal candidate is an effective communicator with strong abilities to delegate responsibilities and ...

  24. Human Resources Business Partner Resume Examples and Templates for 2024

    Most organizations rely on some form of applicant tracking system (ATS) to identify qualified candidates for job openings. To get your resume through the initial screening process and into the hiring manager's hands, incorporate keywords from the job description directly into your profile, professional experience, and skills section.

  25. Information Technology (IT) Resume Examples and Templates for 2024

    1.Craft an outstanding profile with a summary of your information technology (IT) qualifications. It's important to make a positive first impression on the hiring manager, so you'll want to ensure that you have an eye-catching professional summary at the top of your resume.