Use These Sales Manager Resume Tips & Templates to Get the Job

Meredith Hart

Updated: April 25, 2022

Published: April 22, 2022

Ready for a career pivot to a sales manager position?

confident candidate presenting her sales manager resume to a recruiter

You've spent hours searching job boards, identified the ideal job, and now it's time to apply. Then the panic sets in …

You begin to question everything: How do I begin writing my sales manager resume? Do my skills even apply to this role? What does the employer want to know?

Not to fear! Here are some sales manager resume tips and templates to calm your nerves and help you get the job of your dreams.

→ Download Now: 12 Resume Templates [Free Download]

Sales Manager Resume Tips

After reading your resume, a potential employer should understand the impact you had in your previous roles and how well those experiences and skills will translate to the new role you're applying to.

I spoke with Pratik 'Tiki' Biswal , Director of Sales at HubSpot, and he provided some resume writing tips. He recommends highlighting:

  • Coaching experience or your passion for coaching.
  • Projects you worked on to elevate the entire division (especially ones that are outside the scope of your normal job).
  • How you helped others progress their career.
  • How you led from the seat you're in: explain how you mastered your sales job and took on leadership opportunities .

Next, we'll discuss how to organize all of your career highlights into a resume format that's clear and concise.

Featured Resource: 12 Free Resume Templates

HubSpot free resume templates

Best Resume Format for Sales Manager

Sales manager resume objective.

The resume objective , also known as an executive or professional summary, is the first thing that a recruiter or hiring manager will read on your resume. This is where you'll provide a brief, one to two-sentence summary of your experience which should demonstrate to the employer that you're qualified for the position.

When applying for sales manager roles, here are some elements you’ll want to include in your objective section:

  • A summary of your experience, including years of experience in sales, relevant skills, and high-level qualifications.
  • How you will add value to the organization you’re applying to work for.
  • Your career goals related to obtaining the position.

For example, if you are a seasoned sales rep who is ready to take on a position in management your objective could say:

"High-performing sales professional who sold $200K in B2B software products using data-driven sales strategies. Seeking a sales manager position to use my coaching, analytical, and relationship-building skills to motivate and develop a winning sales team at XYZ Company."

Now that you have a well-written objective, let’s complete the rest of your resume. Here are the key elements of a resume that a recruiter or hiring manager will be looking for.

1. Contact Information

How will a recruiter get in touch with you? Include your name, phone number, and email address at the top of your resume so they can reach out.

While you do not need to put your full physical address on your resume, you may want to include your city and state if you want the recruiter to know you are a local candidate.

2. Work Experience

This is where you highlight the specific jobs that helped you gain your sales and managerial experience. List your most recent jobs first and include action words to emphasize your impact in each role:

  • Established
  • Collaborated

Bold any keywords, numbers, or statistics that highlight your impact so they stand out from the rest of the text. Many resume templates and builders allow you to add links as well. Add a link to your LinkedIn profile, a piece of content you wrote, or a project you worked on to provide additional context.

Include keywords that were used in the job description for the role you're applying to. If you upload your resume to a website, the keywords make it more likely to appear in search engines. And applicant tracking systems (ATS) will scan your resume for keywords to help recruiters see if you'd be a good fit.

3. Education

Include your education experience and academic achievements. If there are any specific leadership roles you took on during that time (e.g., team captain of a sports team or president of a club), add them to your resume. And don't forget to list any sales training or managerial courses you participated in.

4. Skills and Qualifications

There should be keywords from the job description used throughout your resume. This section of the resume should highlight specific skills and qualifications the employer is looking for.

Add any certificates you earned and any skills that match the qualifications from the job description. Here are a few common sales manager skills and qualifications that sales professionals will list on their resumes:

  • Coaching skills
  • Ability to observe, evaluate, and give meaningful feedback
  • Strong analytical skills
  • Strategic planning abilities
  • Strong communication skills
  • Collaboration and motivation skills
  • Delegation skills
  • Ability to remain calm under pressure

Looking to build up your skill stack? HubSpot Academy’s Sales Management Training can help you learn the skills it takes to be successful. Now that you have a better idea of what to include in your resume, let's explore some examples.

Sales Manager Resume Examples

If you're ready to see what a great resume looks like, check out these sales manager resume examples next.

1. Sales Manager Resume Example

This example is relevant to all sales managers, regardless of industry. Whether you’re in industrial sales, retail sales, or both, the professional summary allows you to synthesize your skills and identify how you’ll use them to succeed in your new position.

Image Source

2. Regional Sales Manager Resume Example

Regional sales managers lead different teams across their regions, from sales development representatives to account managers. The skills section in this example highlights the skills you’ve developed from managing cross-functional teams in your previous positions.

regional sales Manager resume example

3. Technical Sales Manager Resume Example

Technical sales managers have specialized skills that set them apart from the rest of the sales org, such as engineering experience and the ability to explain complex technical concepts in an easy-to-understand way. The core qualifications section in this example helps highlight the unique technical skills that set you apart from the competition.

4. B2B Sales Manager Resume Example

Business-to-business (B2B) selling skills can vary by sector, such as those required for healthcare services or financial technology. The list of skills in this example helps you get specific with your industry-related qualifications.

5. Senior Sales Manager Resume Example

Senior sales managers are expected to have spent years in their respective fields. The emphasis on work history in this example allows you to highlight your experience, knowledge, and skills.

Senior Sales Manager Resume Example

6. National Sales Manager Resume Example

National sales managers will benefit from using the skills summary in this example. It allows you to emphasize your expertise in managing a national sales team.

National sales manager resume example

7. Channel Sales Manager Resume Example

Channel sales managers focus on maintaining relationships with existing clients and keeping them satisfied. The accomplishments section allows you to provide quantitative statistics detailing your client retention rates.

Channel Sales Manager resume example

8. Outside Sales Manager Resume Example

Outside sales managers are unique in that they manage sales representatives who meet prospects in the field and are therefore more autonomous than other inside sales reps . You can use the accomplishments section of this resume example to detail the successes your teams have achieved under your remote-management style.

outside sales manager resume example

9. Sales Development Manager Resume Example

The highlights section of this resume example is a great fit for sales development managers who want to list statistics that prove their successes in identifying growth opportunities and reaching new markets.

sales development resume example

10. Sales Operations Manager Resume Example

Although sales operations managers aren’t necessarily involved in the act of selling, the success of the greater sales team does hinge on their efforts. The skills section in this example can be used to emphasize how you have successfully supported the teams you work with.

Senior sales manager resume example

Sales Manager Resume Templates

Need some extra help and inspiration? Use these sales manager resume templates and examples to help you get started.

1. Sales Manager Resume Template from Resume Companion

This simple, sales manager template includes all the key elements you should have in your resume and allows you to customize each section.

2. Sales Manager Resume Template from Resume Genius

Not only is this resume visually appealing, but it also includes a sidebar on the left of the page that highlights your key skills and achievements. It can be downloaded for Microsoft Word.

3. Sales Manager Resume Template from Zety

This sales manager resume template is well-organized and can be customized to your liking. If this style isn't right for you, choose a different resume design that suits your needs.

Sales Manager Resume Template From Zety

4. Sales Manager Resume Template from resume.io

This straightforward template is well-formatted and easy to use for a quick resume update. Simply add your personal and job-specific information, and you’re good to go.

resume.io Sales Manager Resume Template

Get Started Writing Your Sales Management Resume

With a well-written resume, you'll be prepared to apply to any and all sales manager opportunities that might come your way. Master our tips above and with a little help from a ready-made template, you’ll have a professional resume that stands out from the crowd

This article was originally published in November, 2020 and has been updated for comprehensiveness.

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9 Sales Manager Resume Examples That Work for 2024

Stephen Greet

Sales Manager Resume

  • Sales Manager Resumes A-M
  • Sales Manager Resumes N-Z

As a sales manager, you’re a leader.

You have marketing, people, and organizational skills, and you know your way around product and service development. You know what people want and how to give it to them in the most appealing package. You know how to lead a sales team to success.

Now all you need is the job. But, in a competitive space like sales, even landing an interview can be difficult. Writing your resume  and your  sales manager cover letter  are the first hurdles in your application process.

Our nine sales manager resume templates will give you great examples of high-performing resumes that are winning sales managers the job in 2024.

or download as PDF

Sales manager resume example with 1 year of experience

Why this resume works

  • Choose a font that’s concise and easy to read.Don’t add distracting embellishments, but consider a modern resume template  like our  free Google docs templates , or add a bit of color to make your resume pop. 
  • First impressions are essential when applying for a job, so  check your resume  to make sure it’s free of errors. 
  • Make sure these sections don’t get jumbled by labeling them clearly. Don’t make the hiring manager work to read your resume, or you might not work at all!

Assistant Sales Manager Resume

Assistant sales manager resume example with 1+ years of experience

  • Instead, you can focus on including relevant projects,  interests, or hobbies on your resume  if you’re just starting your career.
  • Ensure your career objective is highly-specific to every job you apply to.
  • Including the job title you’re seeking, several relevant skills that qualify you for the job, and the target business’ name lets the hiring team know you’re a serious candidate who cared enough to do a little research on their business.

Corporate Sales Manager Resume

Corporate sales manager resume example with 6 years of experience

  • Include six to ten relevant strengths in your skills section. As a sales manager, these skills may include communication, collaboration, leadership, delegation, working under pressure and deadlines, data analysis, and mentorship. 
  • Use your work experience bullet points to expound on your skills and show their application within a company. This helps the hiring director imagine you in the role.
  • Metrics like numbers and stats can help make your corporate sales manager resume  into a hefty, fact-filled page of dazzling reasons to hire you.

Hotel Sales Manager Resume

Hotel sales manager resume example with 11 years of experience

  • For instance, this hotel sales manager resume presents Jackson’s competencies to leverage tools such as Monday.com, Hootsuite, Hostaway, and more to achieve a competitive edge, leading to customer retention and satisfaction.
  • Use a free cover letter generator to help you explain how and why using such tools has led to your success at previous companies.

Internet Sales Manager Resume

Internet sales manager resume example with 3 years of experience

  • Since your resume is the place to demonstrate your ability to excel, take the time to check your resume for organization, flow, and potential errors. 
  • Everyone starts somewhere, and hiring managers are most interested in seeing that you have the skills for the job .
  • Use projects from school, freelance work, or even your own business to show you have the abilities needed for the role.

Regional Sales Manager Resume

Regional sales manager resume example with 5+ years of experience

  • To demonstrate career progression, list your work history in reverse-chronological order with your most recent role toward the top of the page.
  • This can be accomplished by weaving your increasingly sharpened skills and responsibilities throughout your work experience bullet points.

Retail Sales Manager Resume

Retail sales manager resume example with 10+ years of experience

  • While remaining professional, let the employer glimpse your values and experience (10+ years for a summary) in the field. Humanize yourself, so they’ll be inclined to meet you.
  • A tailored summary should include the job title found in either the  sales job description  or  sales manager job ad , company name, and applicable skills for each resume you submit. 
  • When the employer sees numbers highlighting your impact on previous companies, they’ll want those same results for their business.
  • You can add numbers to areas you boosted staff efficiency, the number of staff you managed, the revenue you generated, the analytics software you used, and how those analytics increased effectiveness.

Senior Sales Manager Resume

Senior sales manager resume example with 5 years of experience

  • Start your work experience bullet points with action words like “spearheaded, processed, crafted, and championed” to make them easy to read and create an impression of strength.
  • Avoid descriptive filler words like “correctly” and “quickly,” as this kind of fluff diminishes the impression you’re going for.
  • We know that using the right language and  formatting your resume  correctly is anything but easy—we’ve got you, and our  resume examples  can inspire you.

Territory Sales Manager Resume

Territory sales manager resume example with 11 years of experience

  • You can also add your achievement in forecasting market trends and positioning the company to grow and expand in the long term.

Related resume guides

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19 Sales Manager Resume Examples - Here's What Works In 2024

Sales managers are one of the most consistently in-demand jobs due to the ongoing need for companies to move their products. if you’re interested in a specific position, we’ll help you tailor your resume to fit the hiring manager’s expectations in this guide. to get an idea of what different sales manager resumes should look like, we’ve included five templates you can follow..

Hiring Manager for Sales Manager Roles

As long as companies are selling products, there will be a need for skilled people who help sell them - and that means sales managers are a field that will enjoy consistent demand. The Bureau of Labor Statistics, in fact, anticipates a steady four percent growth in sales manager positions each year through 2029. Along with determining how best to assist companies in selling their products, sales managers are generally expected to be able to work with individual clients to gain their interest (and keep it) in high value products. Sales managers can be employed in a wide variety of industries, and the responsibilities each position involves will be specific to the job title. With that in mind, the job listing you’re applying for will be the first major indicator as to the type of resume you should submit. Read on as we discuss five templates for different positions within the sales manager field, highlight what they do best, and go over some best practices to keep in mind.

Sales Manager Resume Templates

Jump to a template:

  • Sales Manager
  • Regional Sales Manager
  • Hotel Sales Manager
  • Automobile / Car Sales Manager
  • Retail Sales Manager
  • Territory Sales Manager
  • Catering Sales Manager
  • Automotive Sales Manager
  • Assistant Sales Manager
  • Area Sales Manager
  • National Sales Manager

Jump to a resource:

  • Keywords for Sales Manager Resumes

Sales Manager Resume Tips

  • Action Verbs to Use
  • Bullet Points on Sales Manager Resumes
  • Related Sales Resumes

Get advice on each section of your resume:

Template 1 of 19: Sales Manager Resume Example

A sales manager is someone who oversees a business's sales process from beginning to end. Depending on the organization, there may be one sales manager for the entire department or several sales managers who each cover a different region. The sales manager is responsible for creating sales initiatives for their team, monitoring day-to-day sales activities, building targets for metrics, analyzing sales data, and managing junior-level sales staff. To land a role as a sales manager, you’ll need a bachelor's degree. No specific coursework is required for a sales manager role, but a relevant degree in business or marketing may help. Hiring managers will look for a candidate with sales experience, such as in prior roles in mid-level sales positions, like as an account executive. Furthermore, the ideal candidate for this role will be enthusiastic with great people skills, management skills, and negotiation abilities.

A resume for a sales manager with a master's degree in business and previous experience as a territory sales manager.

We're just getting the template ready for you, just a second left.

Tips to help you write your Sales Manager resume in 2024

   showcase your experience mentoring or training others.

A big piece of the sales manager role is to train junior sales staff on best practices and mold them into better salespeople. If you’ve had previous experience with tasks like mentoring, call shadowing, or building performance improvement plans for salespeople, it’s important to note that on your resume to land this role.

Showcase your experience mentoring or training others - Sales Manager Resume

   Demonstrate your ability to forecast sales and build reports

Though the sales manager is not a highly technical position, it does require certain technical skills that cannot be overlooked. Sales managers are asked to build reports about their team’s current performance, and expected performance, using software like Salesforce. As such, you should demonstrate any experience you have building reports, and on what software program, on your resume.

Demonstrate your ability to forecast sales and build reports - Sales Manager Resume

Skills you can include on your Sales Manager resume

Template 2 of 19: sales manager resume example.

A general sales manager will be expected to have a basic familiarity with all of the aspects of the sales management position. To indicate this, you should focus on including action verbs and skills that are relevant to sales managers wherever possible.

General sales managers should opt for including strong action verbs and skills or accomplishments that are related to the position

   Sales manager oriented action verbs

This applicant utilizes strong action verbs that encapsulate the primary responsibilities of a sales manager throughout their resume. Along with including words like “training”, “supervising”, “planning”, “implementing”, “launching”, and “leading” in their opening summary, they start every single one of their bullet points with a different action verb. To similarly emphasize to the hiring manager that you have a rounded, clear perspective of what being a sales manager entails, you should opt to include a variety of action verbs in your list of accomplishments. You can get an idea of what sales manager action verbs you should be utilizing below the resume templates section of this guide.

Sales manager oriented action verbs - Sales Manager Resume

   Solid skill inclusion

Along with strong action verbs, this applicant includes sales manager skills in every bullet point. Managing teams, increasing sales, and hiring and training are all referenced in the most recent position held. In addition, the skills bank on the right side of the page lists the sales manager skills the applicant is experienced with. To demonstrate that you are familiar with the duties of a sales manager and have attained accomplishments in the field in the past, you should be sure to touch on all of the relevant elements of the position you have experience with in your resume.

Template 3 of 19: Regional Sales Manager Resume Example

As a Regional Sales Manager, you'll be responsible for overseeing the sales team within a specific region while strategizing and implementing sales initiatives. With the constant evolution of the sales landscape and the increasing dependence on technology, it's crucial to stay updated with the latest trends and best practices in sales management. When crafting your resume for this role, ensure that it highlights your expertise in managing sales teams, driving revenue growth, and adapting to industry changes. Having a strong resume is essential for landing a Regional Sales Manager position, as it not only showcases your achievements but also demonstrates your ability to drive sales results and lead teams effectively. Be sure to highlight any specific sales strategies you've utilized, key account relationships you've managed, and any notable revenue growth you've contributed to your previous organizations.

Regional Sales Manager resume featuring leadership and sales achievements.

Tips to help you write your Regional Sales Manager resume in 2024

   emphasize your sales leadership.

For a Regional Sales Manager role, you need to showcase your ability to lead and develop sales teams. On your resume, highlight instances where you've coached, trained, and managed a team, and mention any improvements in sales performance that resulted from your leadership.

Emphasize your sales leadership - Regional Sales Manager Resume

   Quantify your sales achievements

Numbers speak volumes when it comes to sales, so be specific about your accomplishments. Include metrics like percentage increase in sales, number of new accounts acquired, and revenue generated under your management. Demonstrating a track record of success is critical in securing a Regional Sales Manager position.

Quantify your sales achievements - Regional Sales Manager Resume

Skills you can include on your Regional Sales Manager resume

Template 4 of 19: regional sales manager resume example.

Regional sales managers should aim to indicate their proficiency with sales management at both the lower and upper levels to show they have both the fundamental skills and greater vision needed for a sales position with more responsibility. This resume does that with its heavy use of quantifiable data points and by showing progressive growth along the sales management career path.

Regional sales managers should include numerical data points to highlight their accomplishments whenever possible, as well as indicating progressive growth in their responsibilities.

   Usage of numerical data points, using metrics relevant to sales

At the higher levels in particular, businesses are interested in knowing how particular employees within their company will affect their bottom line. When this applicant notes how they increased sales by 30 percent, helped the company go from 100 to 500 installations in a year, and managed a $20 million territory, it spells out in clear terms how much they will be able to help the business that hires them. You can accomplish this effect by including numerical data points with every bullet point on your resume.

Usage of numerical data points, using metrics relevant to sales - Regional Sales Manager Resume

   Shows progressive growth within a company

For a sales manager to make it to the regional level, it would make sense for them to have taken steps along the sales manager ladder to get there. This resume shows that the applicant began with basic accomplishments (such as upselling products as a sales associate) and progressively grew into positions that have greater responsibilities (up to overseeing four branches at the national level) at the company. By including the promotions that you’ve had within a company, you can show to hiring managers that you have successfully demonstrated your competency to your superiors on a consistent basis. Beyond individual companies, hiring managers like to see that you’re moving upward in your career trajectory, so be sure to indicate that when you can.

Shows progressive growth within a company - Regional Sales Manager Resume

Template 5 of 19: Hotel Sales Manager Resume Example

The hotel sales manager is an experienced hospitality professional who oversees several aspects of a hotel’s daily business operations. Typically, the hotel manager is in charge of a large team of on-site hospitality staff. They also oversee special bookings and events, improve reservations percentages, and marketing strategies, manage budgets, resolve high-level guest complaints, and identify capital improvements for the property. To become a hotel sales manager, you will need a degree in hospitality management, business, or another related field. Hiring managers will also look for someone with extensive experience in hospitality, such as previous roles held as a lead concierge, front desk associate, events manager, or housekeeping supervisor. The best hotel managers have superb customer service and conflict resolution skills, as well as great organization and multitasking abilities.

A resume for a hotel sales manager with a master's degree in business administration and prior experience as a hospitality sales manager.

Tips to help you write your Hotel Sales Manager resume in 2024

   show your previous experience improving customer satisfaction scores.

When it comes to hotel management, making sure your guests are satisfied is one of the most important responsibilities you’ll have. So, to be considered for this role, make sure your resume highlights the previous experience you have with customer service and conflict resolution. Even better if you can highlight how you improved another property’s guest satisfaction rating.

Show your previous experience improving customer satisfaction scores - Hotel Sales Manager Resume

   Demonstrate your hotel marketing expertise

Although this is not a marketing-centric position, many hotel managers are responsible for marketing their property to ensure reservations keep rolling in. As a hotel manager, you may be asked to think of new marketing campaigns. To get hired for this role, it will be important to highlight any experience you have using digital marketing tools to garner more bookings.

Demonstrate your hotel marketing expertise - Hotel Sales Manager Resume

Skills you can include on your Hotel Sales Manager resume

Template 6 of 19: hotel sales manager resume example.

As the name suggests, this manager is in charge of the hotel's sales department. In this position, you would be working under a general manager. You will oversee the hotel’s marketing campaigns, and customer outreach strategies, among other tasks. Your goal is to maximize sales and profits. A strong sales background as well as a wealth of knowledge in the hospitality industry will be expected. Ensure your resume highlights both. Here is a strong resume sample.

A hotel sales manager resume sample that highlights the applicant’s effect on the bottom line and marketing background.

   Use metrics to show your effect on the bottom line.

The core function of sales is to increase revenue for the hotel. Show recruiters how successful you have been at doing that by including metrics of how much you and your team were able to increase sales and thereby revenue under your leadership in previous positions.

Use metrics to show your effect on the bottom line. - Hotel Sales Manager Resume

   Highlight your marketing background.

Marketing is a huge part of how you attract customers to your hotels and thereby how you make sales. Being able to show in your resume that you are particularly skilled and experienced in marketing is a huge advantage for your application. This applicant has included their marketing coordinator position in their experience section. Include your marketing experience in your resume.

Highlight your marketing background. - Hotel Sales Manager Resume

Template 7 of 19: Hotel Sales Manager Resume Example

Hotel sales managers are involved in the marketing of the hotel itself, and so it helps to indicate your ability to develop and implement successful marketing strategies. In this resume, the applicant references their marketing accomplishments alongside their ability to improve staff performance (including implementing CRM tools and educating the staff accordingly), giving the impression of overall capability when it comes to hotel brand management.

Hotel managers should emphasize their ability to market a hotel’s brand at different capacities, as well as their ability to work with staff and team members to improve performance (at either individual or multiple locations).

   Highlight marketing skills, especially those relevant to hotel management

Note how this applicant includes how they “implemented social media strategies that increased client interest by 20%” and attended more than 10 industry networking events with the net result of increasing sales by 20 percent. If you have similar accomplishments related to sales outreach, marketing, or developing campaigns (online and offline), you should include them to let hiring managers know that you won’t be slacking when it comes to promoting the hotel to gain business.

Highlight marketing skills, especially those relevant to hotel management - Hotel Sales Manager Resume

   Staff and team successes are included

This hotel sales manager includes their success at working with a variety of team members to improve the overall hotel performance, showcasing their well roundedness in hotel management. Their accomplishments include educating concierges, training staff, executing sales strategies with five national level sales managers, and working with hotel sales teams. To demonstrate that you have experience working with staff, sales teams, and team members at a variety of levels, you should opt to include any accomplishments that showcase your ability to lead.

Staff and team successes are included - Hotel Sales Manager Resume

Template 8 of 19: Automobile / Car Sales Manager Resume Example

If you have a love for cars and want to share that love with others, a job as a car sales manager could be for you. Car sales managers are responsible for marketing and selling available automobiles to the public. They walk customers through the car buying process from the very first test drive, all the way to signing off on the car purchase. Car sales managers may also be involved in high-level operations such as planning when to sell newly released cars, training sales associates, or resolving high-level customer issues. To become a car sales manager, no specific degree is necessary; however, a degree in business or communications may help you stand out. The ideal candidate for this role will have a mix of sales experience and car expertise. Previous roles as an automotive technician, retail sales associate, or technical sales representative can help you stand out for this role. Overall, it’s important that a car sales manager has strong sales foundations, great leadership skills, and impeccable interpersonal skills.

A resume for a automobile/car sales manager with a degree in business and prior experience as a car sales representative.

Tips to help you write your Automobile / Car Sales Manager resume in 2024

   highlight any technical expertise you have relating to cars/automobiles.

Previous job experience in the car industry is not totally necessary to land this job, but it certainly helps. Featuring any experience you have working with cars on your resume will show hiring managers you have the knowledge needed. This can be professional experience, or you can highlight an experience you might have from a hobby, like helping a family member fix up an old car.

Highlight any technical expertise you have relating to cars/automobiles - Automobile / Car Sales Manager Resume

   Showcase your previous experience meeting or exceeding a quota

Like many sales jobs, car sales managers must strive to meet a quota of sales. Meeting a quota is extremely important in car sales, so be sure to highlight previous jobs where you have met or exceeded your quota. It’s also wise to highlight any challenges you overcame to do so, and how you faced these challenges. This shows hiring managers you are determined and focused.

Showcase your previous experience meeting or exceeding a quota - Automobile / Car Sales Manager Resume

Skills you can include on your Automobile / Car Sales Manager resume

Template 9 of 19: automobile / car sales manager resume example.

As automobiles are high ticket items, automobile sales managers should be prepared to indicate that they have familiarity with the financing process and have made measurable gains within that field. This applicant does so by including finance-relevant data points. Furthermore, by including a relevant additional information section, the impression of overall competency is boosted.

Car sales managers can demonstrate their familiarity with the field by including any accomplishments related to improving finance-derived profits, as well as listing their relevant skills and techniques in an “additional information” section.

   Awareness of importance of financing

Automobile sales can be dependent on the availability of financing, and financing is the vehicle (if you’ll pardon the pun) that enables some dealerships to stay afloat. If you can similarly demonstrate that you have the capacity to improve the finance income of a car sales business (such as by developing a business plan or by improving relationships with financial institutions), you’ll show hiring managers that you take this portion of the business seriously.

Awareness of importance of financing - Automobile / Car Sales Manager Resume

   Additional information section lends to impression of competency

Including an additional information section with relevant accomplishments, techniques, or skills for car sales management will cement the impression that you have experience in this niche. “Negotiation” and “Dealer Management” are both strong techniques that car sales managers should aim to include, while having familiarity with tools like CRM and Reynolds shows you have a solid sales background. Lastly, if you have any certifications that are relevant to the field, you can list them here.

Additional information section lends to impression of competency - Automobile / Car Sales Manager Resume

Template 10 of 19: Retail Sales Manager Resume Example

A retail sales manager is someone who oversees the sales processes and operations for a retail store. Depending on the company, the retail sales manager may oversee just one location or several stores within a region. As a retail sales manager, you will be responsible for overseeing sales within the store, conducting loss prevention strategies, tracking key KPIs, training retail sales associates, and more. To become a retail sales manager, you’ll need a combination of relevant experience and skills. Typically, hiring managers will look for someone with a minimum of an associate’s degree, although adequate experience may substitute for a college education in some cases. It’s extremely important that candidates for this role have considerable client-facing, customer service, and sales experience. Prior roles held as a customer care representative or inside sales representative are preferable.

A resume for a retail sales manager with a bachelor's degree and prior experience as a sales support manager.

Tips to help you write your Retail Sales Manager resume in 2024

   showcase your prior experience training and managing junior employees.

To become a retail sales manager, it’s important to show hiring managers that you have leadership skills. The retail sales manager will be primarily responsible for leading employee training, development, and conflict resolution. As such, it’s important to highlight times where you have successfully managed or trained employees in the past.

Showcase your prior experience training and managing junior employees - Retail Sales Manager Resume

   Highlight any experience you have interpreting sales data

Often, retail sales managers will be asked to track and interpret data about their store’s sales and customer activity. Highlight skills such as sales management, sales forecasting, and data entry on your resume will help you stand out for this role.

Highlight any experience you have interpreting sales data - Retail Sales Manager Resume

Skills you can include on your Retail Sales Manager resume

Template 11 of 19: retail sales manager resume example.

If you have experience in sales and customer service, and great organizational abilities, a role as a retail sales manager might be right for you. The retail sales manager oversees the daily operations of a retail store’s sales department. They typically manage the sales staff, set sales goals, monitor revenue, develop and maintain store budgets, track inventory levels, and train new sales staff. There are many ways to become a retail sales manager. A combination of education and relevant knowledge is ideal. A bachelor's degree in business is preferable for this role, though some organizations may overlook lacking education if the candidate has significant retail sales experience. It’s important that candidates for the role have previous sales experiences, such as prior roles held as retail sales specialists or business development representative. It’s also important that candidates demonstrate the desired skills, such as sales planning, budget planning, inventory management, and people management skills.

A resume for a retail sales manager with a bachelor's degree in business management and prior experience as a general manager of sales.

   Detail any prior experience improving a sales team’s productivity or morale

Retail sales jobs are often transient because they are popular roles among young people. Managing young salespeople is no easy task. The retail sales manager must be knowledgeable in creative techniques to engage and retain their staff - as such, it’s important to highlight the experience you have improving staff morale on your resume.

Detail any prior experience improving a sales team’s productivity or morale - Retail Sales Manager Resume

   Demonstrate your ability to implement sales strategies and incentives

As a retail sales manager, you will be tasked with implementing new strategies to boost sales and revenue. As such, it’s important to detail any experience you have creating and effectively executing new sales strategies or incentives on your resume.

Demonstrate your ability to implement sales strategies and incentives - Retail Sales Manager Resume

Template 12 of 19: Retail Sales Manager Resume Example

Retail sales managers are on the front lines of sales, meaning they will be having more customer interactions than sales managers in other positions. This applicant shows that they have the ability to work with both customers and employees in a way that supports business sustainability.

Retail sales managers should aim to show their ability to meet the needs of both customers and their employees, along with providing basic sales management accomplishments such as improving sales or reducing shrinkage.

   Emphasis on customer relationships

Businesses that are looking for retail sales managers are primarily looking for competent, friendly faces that will be able to handle any situation that arises for customers on the sales floor (or off of it). This applicant does that by referencing their focus on fostering “a positive customer experience”, attaining over 96 percent customer satisfaction with their team, and expanding the customer account base by 35 percent, to highlight a few instances. To demonstrate that you have an affinity for building and maintaining constructive customer relationships, you should aim to emphasize customer- or client-centered accomplishments at your past positions.

Emphasis on customer relationships - Retail Sales Manager Resume

   Interpersonal skills are indicated through achievements

While all sales managers can be expected to have a degree of interpersonal skills, retail sales managers generally need to have the ability to keep both their customers and their employees happy. In this resume, the applicant includes several accomplishments that give the impression that they have a solid ability to work with others. As examples, they list how they were among the few who received a teaching fellowship at their university, as well as their work to develop a project that led to 85 percent employee retention. If you want to show hiring managers that you care for others in a way that elevates their performance, provide data points that support it.

Interpersonal skills are indicated through achievements - Retail Sales Manager Resume

Template 13 of 19: Retail Sales Manager Resume Example

Retail sales managers should aim to show their ability to meet the needs of both customers and their employees, along with providing basic sales management accomplishments such as improving sales or reducing shrinkage.

Template 14 of 19: Territory Sales Manager Resume Example

A territory sales manager leads a sales team in a specific territory. As with any other sales manager, your job is to set sales targets for your team and support them in achieving those targets. Your support may extend to training your team or even taking on some of the sales responsibilities, especially when dealing with important clients. As this is a managerial position, your resume should show your ability to lead and manage a team successfully, as well as your years of sales experience. This resume shows both effectively.

A territory sales manager resume sample that highlights the applicant’s career growth in multiple industries.

Tips to help you write your Territory Sales Manager resume in 2024

   mention the industries you have worked in..

Your sales approach in the education sector will be very different from your approach in the financial sector. So include the industry of your previous employers, especially if you are applying for a job in those sectors. It will be beneficial for recruiters to know that you already have a grasp of that industry’s landscape and know what sales strategy is effective in that sector.

   Show growth through promotions.

This is not an entry-level position, and as such recruiters will want to see a progression in your career up to this point. Showing promotions in your career indicates to recruiters that you are an exemplary employee and have had a successful career.

Show growth through promotions. - Territory Sales Manager Resume

Skills you can include on your Territory Sales Manager resume

Template 15 of 19: catering sales manager resume example.

As the name suggests, a catering sales manager works to bring in sales for a catering business. They will develop a sales strategy, prospect for new clients, close deals, and maintain relationships that may lead to future business. This role requires a person with excellent interpersonal skills, great negotiation and persuasion skills, and a great sales background. Being knowledgeable about food (especially your company’s food) would also be greatly beneficial. Take a look at this impressive resume sample.

A catering sales manager resume sample that highlights the applicant’s catering background and related certifications.

Tips to help you write your Catering Sales Manager resume in 2024

   list related certification..

If you have certifications in the food industry, events industry, or any related field, be sure to list them in your resume. These certifications show recruiters what your strong suits are and show your dedication to the field. They are bound to give you a leg up on other applicants who do not have degrees.

List related certification. - Catering Sales Manager Resume

   Show a background in the catering industry.

If you have extensive sales experience in multiple fields, concentrate on the previous positions that are in the catering industry or in closely related industries. Industries like special events would be relevant.

Show a background in the catering industry. - Catering Sales Manager Resume

Skills you can include on your Catering Sales Manager resume

Template 16 of 19: automotive sales manager resume example.

As the name suggests, this sales manager leads a team that sells vehicles. First and foremost you have to be very knowledgeable about the vehicles your company sells so being able to show a background in the automotive industry would be a huge benefit to your resume. You also need to be a strong salesperson with a sales background, and an experienced manager. Lastly, you need to have very strong customer service and interpersonal skills to ensure that your clients have an enjoyable experience in your showroom. Here is a successful resume sample.

An automative sales manager resume sample that highlights the applicant’s automotive skill set and sales experience.

Tips to help you write your Automotive Sales Manager resume in 2024

   have an automotive focussed skills list..

Show recruiters that you are particularly skilled and knowledgeable on automotives by focusing your skills section on automotive-related skills. This applicant’s technical skills are all automotive-related.

Have an automotive focussed skills list. - Automotive Sales Manager Resume

   Mention the size of the teams you have managed.

Give recruiters a feel of your management capabilities by listing how many sales associates you have managed in the past. Include actual numbers as this applicant has done. This applicant has managed a team of 49 sales associates in their most recent position.

Mention the size of the teams you have managed. - Automotive Sales Manager Resume

Skills you can include on your Automotive Sales Manager resume

Template 17 of 19: assistant sales manager resume example.

These professionals act as the second in command for their sales manager associates and will commonly handle some of the sales manager’s tasks as needed. These tasks may include overseeing the work of sales associates, creating strategies, and evaluating the success of the strategies. You must have great interpersonal and communication skills, as well as a strong work ethic and helpful attitude. Here is a resume sample that would impress recruiters.

An assistant sales manager resume sample that highlights the applicant’s sales certifications and managerial experience.

Tips to help you write your Assistant Sales Manager resume in 2024

   list sales-related certifications..

Show recruiters your skill and knowledge level in sales by listing any sales-related certification you have. This applicant has 3 sales certifications which would make them very attractive to recruiters. Try and get the same.

List sales-related certifications. - Assistant Sales Manager Resume

   Include management-related projects in your resume.

If you don't have a strong managerial background in terms of previous positions, feel free to include projects you have done where you played a managerial role or where you have learned managerial skills.

Include management-related projects in your resume. - Assistant Sales Manager Resume

Skills you can include on your Assistant Sales Manager resume

Template 18 of 19: area sales manager resume example.

In this position, you will be in charge of the sales effort in a particular geographical area. You will develop sales strategies and work with your team of sales representatives to reach assigned sales targets. It will also be your job to constantly analyze the sales data in your area to ensure that the strategies developed are effective. Recruiters will be looking at your resume to see a background in sales and management so make sure your resume is crafted to let those two skills shine. Here is a great example of a strong resume.

An area sales manager resume sample that highlights the applicant’s sales experience and key achievements.

Tips to help you write your Area Sales Manager resume in 2024

   highlight sales and managerial certifications..

Sales and management are the backbones of this job. Being able to show certification in both gives recruiters confidence in your skills and shows dedication to your profession.

Highlight sales and managerial certifications. - Area Sales Manager Resume

   Highlight key achievements in your introduction section.

Let recruiters know from the beginning of your resume, just how successful you are in sales by including a quantifiable key success in your introduction section. It sets an impressive tone for the rest of your resume.

Highlight key achievements in your introduction section. - Area Sales Manager Resume

Skills you can include on your Area Sales Manager resume

Template 19 of 19: national sales manager resume example.

As the name suggests, national sales managers lead sales teams in a large region. It is your job to develop sales goals, handle sales budgets, recruit sales staff, and track sales progress, among other tasks. This is a senior position and as such your resume needs to show years of experience in both sales and management and a strong skills section to cater to both roles. Take a look at this recruiter-approved resume sample.

A national sales manager resume sample that highlights the applicant’s vast experience and strong skills.

Tips to help you write your National Sales Manager resume in 2024

   include a clear job title to get your past ats filters..

Most companies will filter the resumes received through ATS filters, so it’s important to include things like a clear job title. So if you are applying for this position, ensure you clearly write ‘National Sales Manager at the top of your resume. Writing ‘Sales Manager’ might not be enough to get you by.

Include a clear job title to get your past ATS filters. - National Sales Manager Resume

   Include experience with all levels of the sales cycle.

You need to be able to show recruiters that you are well-versed and well-experienced in all stages of the sales cycle. So show experience in sales analysis, negotiations, sales, customer retention, etc. You can show this in your experience and skills sections.

Include experience with all levels of the sales cycle. - National Sales Manager Resume

Skills you can include on your National Sales Manager resume

As a hiring manager who has recruited for sales manager roles at companies like Microsoft, Salesforce, and Oracle, I've seen countless resumes for this position. The best ones always stand out by showcasing the candidate's ability to lead and motivate a sales team, hit targets, and grow revenue. Here are some tips to make your sales manager resume stand out from the rest:

The most impactful way to showcase your success as a sales manager is by quantifying your achievements:

  • Grew annual sales revenue from $5M to $12M in 3 years, a 140% increase
  • Led a team of 15 sales reps to consistently exceed quarterly quotas by 20%+
  • Landed 5 new enterprise clients with ACV over $500K each

Raw numbers speak volumes. They give the hiring manager a concrete sense of the scale and impact of what you've accomplished. Whenever possible, include hard data points like revenue dollars, growth percentages, team size, quotas exceeded, and major client wins.

Bullet Point Samples for Sales Manager

   Highlight your leadership and team building skills

Bad resumes say things like:

  • Responsible for managing and leading the sales team

But this just describes the basic duties of any sales manager. To really impress, give specific examples of how you've led and motivated teams to success:

  • Implemented a new sales training program that onboarded reps 25% faster
  • Created a mentorship program that reduced turnover by 30%
  • Built a culture of collaboration that improved team quota attainment from 60% to 95%

The best candidates don't just manage—they proactively find ways to make their teams more effective through training, culture building, and innovative leadership strategies. Highlight initiatives you've spearheaded that had a real impact.

   Demonstrate cross-functional collaboration skills

As a sales manager, working effectively with other departments like marketing, product, and customer success is critical. Show how you've partnered with other teams to drive better results:

  • Collaborated with marketing to revamp lead gen strategy, increasing qualified leads by 50%
  • Partnered with product to beta test and provide feedback on new features, ensuring strong product-market fit at launch
  • Worked with customer success to reduce churn by 25% through improved handoff and check-in processes

Quantify the results of your cross-team efforts wherever you can. Demonstrating that you can work well with other functions shows you're not just a great sales leader, but a strong leader and collaborator in general.

   Tailor your resume to the specific role

Not all sales manager roles are the same. A resume that may be great for a SaaS sales manager position might not fit well for a retail sales manager job. Before you submit your resume, take time to customize it for the specific role you're applying for:

  • Match your skills and experiences to the key qualifications listed in the job description
  • Use industry-specific terminology and KPIs relevant to that sector (e.g. MRR for SaaS, same-store sales for retail)
  • Highlight achievements most relevant to that company's business model and goals

Spending a little extra time to tailor your resume for each opportunity can make a big difference in showing the hiring manager you're the right fit for that particular sales manager position.

   Show your career progression

Companies want to hire sales managers who have a track record of growth and increasing responsibility. Make your career progression clear:

Sales Manager, ABC Company (2018-Present) - Promoted to manage a 10-person sales team across North America region - Grew territory revenue 75% YoY by implementing new lead gen and sales processes Senior Sales Representative, ABC Company (2015-2018) - Exceeded annual quota by 30%+ each year - Mentored and trained 5 new sales hires

This progression from successful individual contributor to team leader with expanding scope of responsibility paints a clear picture of your growth and potential. Where you have been promoted, be sure to spell that out.

   Include sales methodology and CRM expertise

Hiring managers want concrete evidence of how you'll run the sales process and tech stack. Include details like:

  • Expertise in solution selling, Challenger sales, and account-based marketing methodologies
  • Experience with Salesforce, Outreach, ZoomInfo, and other key sales tech tools
  • Certified in Miller Heiman Strategic Selling and Spin Selling

If you have expertise in the specific sales methodologies or CRM and sales enablement tools they use, that can give you a real leg up. Even if not, showing your grasp of popular sales approaches and technologies demonstrates your industry acumen.

When piecing together your sales manager resume, your first step should be reviewing the job listing to determine what kind of sales manager they’re looking for. The specific position title is the first clue, but you can also get an idea from the language used. For example, if the listing references working with clients, be sure to include any accomplishments pertaining to customer satisfaction, increasing sales, or maintaining a customer base.

   Use action verbs relevant to the position

No matter what type of sales manager position you’re applying for, you should aim to include action verbs that are best suited to the position. As an example, the first template we looked at was spot on with its emphasis on managing, developing, increasing, and engaging, all of which are strong verbs that paint a picture of overall capacity in the picture. If you’re applying for a retail sales manager position, on the other hand, recruiting, coaching, coordinating, and conducting all speak to experience with working with teams.

   Use numerical data points, related to sales

All types of sales managers should focus on including numerical data points whenever possible. Doing so enables hiring managers to see that you aren’t all qualitative fluff, but that you have the ability to produce results within businesses (and can do so within their organization). It’s much stronger, for instance, to say that you’ve maintained an average increase of 30 percent growth in sales (as in the second resume we looked at) rather than stating that you’ve contributed to a steady increase in sales over three years.

Writing Your Sales Manager Resume: Section By Section

  header, 1. emphasize your name and title.

Your name should be the most prominent element in your header, ideally in a larger font size than the rest of your contact details. Follow it with your current or most recent job title, such as:

  • John Smith Senior Sales Manager

If you have a certification that's highly relevant to sales management roles, you can include it after your title. For example:

Jane Doe Sales Manager, Certified Sales Professional (CSP)

Avoid cluttering your header with multiple titles or certifications. Focus on the most relevant one that aligns with the job you're targeting.

2. Include key contact details

After your name and title, provide your primary contact details separated by a divider like a pipe (|) or bullet (•). Essential details to include are:

  • Phone number
  • Professional email address
  • Location (City, State)
  • LinkedIn URL

Avoid unprofessional email addresses like [email protected] . Stick to a variation of your name, such as:

  • [email protected]

For your location, including your full mailing address is unnecessary. Most sales manager roles are on-site, so recruiters mainly want to see you're local. If you're applying to a remote role, just put your city and state.

3. Streamline your header layout

How you format your header matters too. Keep it clean, readable, and easy to skim. Some best practices:

  • Left-align all the text
  • Put your name on its own line
  • Use a professional, legible font like Arial or Calibri
  • Avoid cramming in keywords, multiple titles, or logos

Here's an example of a cluttered, hard-to-read header:

  • JOHN SMITH | Sales Manager / Business Development / Account Executive | 555-123-4567 | [email protected] | New York, NY | linkedin.com/in/johnsmith

Instead, aim for a streamlined header like:

John Smith Sales Manager 555-123-4567 • [email protected] • New York, NY • linkedin.com/in/johnsmith

  Summary

A resume summary, also known as a professional summary or summary statement, is an optional section that highlights your most relevant qualifications for the sales manager position you're applying for. While it's not a mandatory part of your resume, it can be a valuable addition if you're looking to provide additional context or showcase experience that may not be immediately apparent from the rest of your application.

However, it's important to note that you should never use an objective statement in place of a summary. Objective statements are outdated and focus on what you want from the employer, rather than what you can bring to the table. Instead, use your summary to provide a concise overview of your skills, experience, and achievements that align with the requirements of the sales manager role.

How to write a resume summary if you are applying for a Sales Manager resume

To learn how to write an effective resume summary for your Sales Manager resume, or figure out if you need one, please read Sales Manager Resume Summary Examples , or Sales Manager Resume Objective Examples .

1. Tailor your summary to the specific sales manager role

When crafting your sales manager resume summary, it's crucial to tailor it to the specific role and company you're applying to. This means highlighting the skills, experience, and achievements that are most relevant to the position and the organization's goals.

For example, if the sales manager role emphasizes team leadership and mentoring, focus on your experience in:

  • Building and leading high-performing sales teams
  • Developing and implementing training programs
  • Coaching and mentoring junior sales representatives

On the other hand, if the role prioritizes business development and strategic partnerships, showcase your successes in:

  • Identifying and pursuing new business opportunities
  • Negotiating and closing complex deals
  • Building and maintaining relationships with key clients and partners

2. Quantify your achievements with metrics

To make your sales manager resume summary more impactful, quantify your achievements using specific metrics and data points. This helps illustrate the scope and significance of your contributions in a concrete, measurable way.

Sales manager with over 10 years of experience in leading teams and driving revenue growth. Proven track record of success in developing and implementing sales strategies.

While this summary touches on relevant experience and accomplishments, it lacks the specificity and impact that metrics can provide. Instead, consider a summary like this:

Results-driven sales manager with over 10 years of experience leading teams of up to 15 representatives. Achieved 25% year-over-year revenue growth and exceeded quota by an average of 20% for 8 consecutive quarters. Implemented a new sales training program that reduced ramp-up time by 30% and increased average deal size by 15%.

3. Highlight your industry expertise and technical skills

As a sales manager, it's important to demonstrate your industry expertise and technical skills in your resume summary. This helps show employers that you have the knowledge and capabilities needed to succeed in the role and drive results for their organization.

For example, if you're applying for a sales manager position in the software-as-a-service (SaaS) industry, you might highlight:

  • Your experience selling and managing teams in the SaaS space
  • Your familiarity with common SaaS sales methodologies and tools (e.g., MEDDIC, Salesforce)
  • Your understanding of key SaaS metrics (e.g., MRR, churn rate, CAC)

Similarly, if you're targeting a sales manager role in the medical devices industry, you could showcase:

  • Your knowledge of the medical device sales process and regulatory landscape
  • Your experience navigating complex sales cycles and working with healthcare professionals
  • Your technical understanding of the products you've sold and their clinical applications

  Experience

Your work experience section is where you prove to employers that you have the right background for the job. It's one of the first places hiring managers look, so it needs to showcase your most relevant accomplishments and key skills.

In this section, we'll walk through how to write a work experience section for a sales manager resume that grabs attention and lands interviews.

1. Focus on your impact and results

Many resumes simply list out responsibilities, which doesn't tell employers much. Instead, focus on the impact you made and results you achieved in each role:

  • Responsible for managing a sales team of 5 reps
  • Handled sales training and onboarding of new team members

Hiring managers want to see specific accomplishments with numbers like:

  • Led a team of 5 sales reps to consistently exceed quota by 20%+ each quarter
  • Developed and implemented new sales training program that reduced ramp time by 30%

Use strong action verbs relevant to sales, like "drove", "generated", "exceeded", and "closed". Metrics are key - use exact percentages, dollar amounts, and other KPIs wherever possible.

Not sure if your resume highlights your impact effectively? Try out the free Score My Resume tool to get instant feedback on over 30 key criteria hiring managers look for, including use of action verbs and metrics.

2. Tailor your bullets to the job

Read through the job description carefully and make sure your work experience highlights the key skills they're looking for. For a sales manager role, this often includes things like:

  • Team leadership and coaching
  • Developing sales strategies and processes
  • Driving revenue growth and hitting targets
  • Building client relationships
  • Forecasting and reporting on KPIs

Tweak your bullets to emphasize these areas. For example:

  • Coached and mentored team of 8 account executives, resulting in team quota attainment of 115%
  • Built new sales playbook and processes, increasing sales velocity by 20%
  • Grew revenue from $5M to $8M in the Southeast territory through strategic account planning

To quickly check if you're highlighting the right skills on your resume, try running it through the Targeted Resume tool. It will scan your resume against a job description and point out any key skills you may be missing.

3. Highlight promotions and career growth

Showing progression and promotions in your work history is a great way to stand out, especially for a sales manager role. It demonstrates your ability to succeed and take on more responsibility.

Be sure to clearly call out any promotions in your work experience section:

SaaS Company Senior Account Executive (2019-2022) Account Executive (2017-2019) • Promoted to Senior AE in 2019 to mentor team of 5 AEs and guide sales strategy • Increased annual contract value of deals by 40% on average through value-based selling • Landed 3 of the company's largest enterprise deals to date ($500K+ ACV each)

If you don't have a promotion to highlight, you can still show growth and progression by listing key accomplishments and metrics that increased over time in each role.

Recruiters often quickly scan your resume looking at job titles first, so be sure to bold your titles and make promotions stand out visually.

4. Provide context around your work

Hiring managers may not be familiar with the specifics of every company you worked at. Provide a bit of helpful context so they can better understand your experience and accomplishments.

You can add a short blurb under the company name with key details like:

  • Industry/vertical and product
  • Company size and stage
  • Target market and customers
  • Sales model (inside sales vs field sales, inbound vs outbound, etc.)
Enterprise AI Startup Series B startup selling ML platform to Fortune 500 (50 employees, $20M ARR)

Just keep it concise - 1-2 lines max. This helps frame your experience, especially if you're coming from a lesser-known company or a different industry.

This additional context is especially helpful if you're looking to transition between industries. You can highlight transferable skills and experience that may not be immediately obvious.

  Education

Your education section shows hiring managers that you have the necessary knowledge and training for the sales manager role. It also gives them a sense of your background and expertise. Here are some tips to help you craft an effective education section on your sales manager resume.

1. List your degrees in reverse chronological order

Start with your most recent or highest degree first, then work backward. For each degree, include:

  • Name of the degree (e.g., Bachelor of Science in Business Administration)
  • Name of the university or college
  • Location of the school (city and state)
  • Graduation year

Here's an example:

Bachelor of Science in Marketing University of California, Los Angeles (UCLA) Los Angeles, CA 2018

2. Highlight relevant coursework and academic achievements

If you're a recent graduate or your coursework is highly relevant to the sales manager role, consider listing a few key courses or projects under your degree. This can help demonstrate your knowledge and skills. For example:

Bachelor of Business Administration in Marketing University of Texas at Austin Austin, TX 2020 Relevant Coursework: - Sales Management - Consumer Behavior - Digital Marketing Strategies - Marketing Analytics

Additionally, if you earned any notable academic achievements, such as graduating with honors or receiving scholarships, include those as well.

3. Keep it concise if you have extensive work experience

If you're a seasoned professional with years of sales experience, your education section should be brief. Hiring managers will be more interested in your work history and accomplishments. In this case, simply list your degrees without additional details:

  • MBA, Harvard Business School
  • B.A. in Communication, University of Michigan

Avoid listing outdated or irrelevant information like this:

Master of Business Administration Harvard Business School Cambridge, MA 1995-1997 Courses: - Introduction to Accounting - Business Ethics - Organizational Behavior

Remember, the goal is to provide a snapshot of your educational background, not a comprehensive list of everything you've ever studied.

4. Include relevant certifications and training programs

In addition to your formal education, include any relevant certifications or training programs you've completed. These can help demonstrate your expertise and commitment to professional development. For example:

  • Certified Sales Professional (CSP), National Association of Sales Professionals
  • Salesforce Certified Administrator
  • Dale Carnegie Sales Training

However, avoid listing generic or irrelevant certifications like this:

  • First Aid and CPR Certification
  • Microsoft Office Specialist

Focus on certifications and programs that are specific to sales, marketing, or leadership.

Action Verbs For Sales Manager Resumes

To get an idea of what action verbs you should be using in general as a sales manager, you can refer to the list on the left. These action verbs have been gleaned from sales manager resumes, and will enable your resume to make an impression on hiring managers while also making it past automatic screening tools. As noted above, you should tailor your action verbs to specific positions based on your experience.

Action Verbs for Sales Manager

  • Recommended

For more related action verbs, visit Sales Action Verbs .

For a full list of effective resume action verbs, visit Resume Action Verbs .

Action Verbs for Sales Manager Resumes

Skills for sales manager resumes.

While it’s true that sales managers can work in a variety of industries, hiring managers are looking for general skills in their applicants. On the left, we’ve listed the most common skills for sales managers to include on their resumes. You should aim to include the relevant sales managers skills that you have for each of the sales-related positions that you’ve held. If you’re applying for a position with a specific job title (such as regional sales manager or hotel sales manager), use our templates above to help you determine what skills are best to include. Your skills can be listed in a summary at the start of your resume, in a skills bank on the side or bottom of your resume, and in your list of accomplishments at sales-related positions.

  • Sales Management
  • Account Management
  • Key Account Development
  • Sales Operations
  • Marketing Strategy
  • Sales Presentations
  • Business-to-Business (B2B)
  • Trade Shows
  • Business Development
  • Merchandising
  • Forecasting
  • Sales Process
  • Product Development
  • Consumer Products
  • Pricing Strategy
  • Direct Sales
  • Contract Negotiation
  • Business Planning
  • Business Strategy
  • Customer Service
  • Strategic Planning
  • Project Management
  • New Business Development

Skills Word Cloud For Sales Manager Resumes

This word cloud highlights the important keywords that appear on Sales Manager job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

Top Sales Manager Skills and Keywords to Include On Your Resume

How to use these skills?

Resume bullet points from sales manager resumes.

You should use bullet points to describe your achievements in your Sales Manager resume. Here are sample bullet points to help you get started:

Led the firm's sales and business operations in South Africa, responsible for $45MM annual sales and capability building of 200+ sales personnel

Scripted and tested phone sales process; increased customers by 30% in 6 months

Generated 50+ project requests through cold call sales and systematic email outreach; completed due diligence to qualify leads based on credit, industry and location

Managed a portfolio of 5 customers, generating new business revenue totaling $10M / year

Determined sales effectiveness strategy for a ERP software supplier to increase sales by $10M over three years

For more sample bullet points and details on how to write effective bullet points, see our articles on resume bullet points , how to quantify your resume and resume accomplishments .

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key skills of sales manager in resume

Top 12 Sales Manager Skills to Put on Your Resume

In today's competitive job market, standing out as a sales manager candidate necessitates a compelling resume that highlights a unique blend of skills essential for driving sales teams towards achieving business goals. This article delves into the top 12 skills that can make your resume shine, positioning you as the ideal candidate for your next sales management role.

Top 12 Sales Manager Skills to Put on Your Resume

Sales Manager Skills

  • Negotiation
  • Lead Generation
  • CRM Software
  • Market Analysis
  • Pipeline Management
  • Forecasting
  • Team Leadership
  • Customer Retention

1. Salesforce

Salesforce is a cloud-based customer relationship management (CRM) platform that enables sales managers to streamline sales processes, manage customer interactions, track sales opportunities, and analyze performance data for informed decision-making.

Why It's Important

Salesforce is critical for a Sales Manager as it provides a comprehensive platform for managing customer relationships, tracking sales activities, analyzing performance data, and forecasting trends, enabling efficient sales processes and informed decision-making.

How to Improve Salesforce Skills

To improve Salesforce for a Sales Manager, focus on these key strategies:

Customize Dashboards : Tailor dashboards for real-time visibility into sales performance. Salesforce Help provides guidance on dashboard customization.

Implement Automation : Use Salesforce automation tools like Process Builder or Flow to streamline sales processes. This minimizes manual work and errors. Trailhead offers tutorials on automation.

Enhance Data Quality : Regularly clean data to ensure accuracy and reliability. Salesforce offers Data.com tools for maintaining data quality. Refer to Salesforce's Data Quality Guide for strategies.

Train Your Team : Invest in Salesforce training for your team to maximize platform utility. Salesforce Trailhead provides free online learning resources tailored to various roles.

Leverage Analytics : Utilize Salesforce Einstein Analytics to gain deeper insights into sales trends and customer behavior. This guides strategic decisions. Learn more about Einstein Analytics through Salesforce's resource page .

Integrate Tools : Integrate Salesforce with other business tools (e.g., email, calendar, marketing automation) for a unified workflow. The Salesforce AppExchange is a marketplace for integrations.

Focus on Customer Success : Use Salesforce features to track customer interactions and feedback, ensuring a customer-centric approach. The Salesforce Success Cloud provides resources and services for maximizing CRM value.

By applying these strategies, Sales Managers can significantly improve Salesforce efficiency and effectiveness, leading to better sales outcomes.

How to Display Salesforce Skills on Your Resume

How to Display Salesforce Skills on Your Resume

HubSpot is an all-in-one customer relationship management (CRM) platform that helps sales managers streamline their sales processes, manage leads, automate tasks, and gain insights to close more deals efficiently.

HubSpot is important for a Sales Manager because it streamlines sales processes, automates tasks, provides valuable customer insights, and enhances lead management, leading to improved sales efficiency and revenue growth.

How to Improve HubSpot Skills

To improve HubSpot for a Sales Manager, focus on leveraging its CRM capabilities to streamline sales processes, enhance customer interactions, and drive sales growth. Here's a concise guide:

Customize Your Dashboard : Tailor the HubSpot dashboard to display key sales metrics, deal stages, and performance indicators for quick insights. Customize Your Dashboard

Automate Sales Tasks : Use HubSpot’s workflows to automate repetitive tasks like email follow-ups, task assignments, and lead scoring. This increases efficiency and allows sales teams to focus on closing deals. Automate Tasks with Workflows

Integrate with Other Tools : Connect HubSpot with other tools your team uses (e.g., LinkedIn Sales Navigator, Slack) for seamless communication and data sharing. Integrate with Other Tools

Utilize Sales Analytics : Analyze sales activity, pipeline health, and performance metrics to make informed decisions and adjust strategies accordingly. Sales Analytics Tools

Enhance Lead Management : Improve lead capture, qualification, and nurturing by using HubSpot’s CRM features to maintain detailed records and personalize interactions. Lead Management Best Practices

Implement Sales Enablement Content : Develop and share sales enablement materials directly within HubSpot to ensure your team has immediate access to the resources they need to close deals. Sales Enablement Content

Regular Training and Updates : Keep your sales team updated with the latest HubSpot features and best practices through regular training sessions. HubSpot Academy

Leverage HubSpot Communities : Engage with other sales managers in HubSpot’s community forums for tips, best practices, and advice on maximizing HubSpot’s potential. HubSpot Community

By implementing these strategies, a Sales Manager can enhance their team’s productivity, improve customer relationships, and ultimately drive sales growth using HubSpot.

How to Display HubSpot Skills on Your Resume

How to Display HubSpot Skills on Your Resume

3. Negotiation

Negotiation, in the context of a Sales Manager, is the strategic process of reaching a mutually beneficial agreement with customers by discussing terms, prices, and conditions of a sale to align both the seller's and buyer's interests.

Negotiation is crucial for a Sales Manager as it directly impacts profit margins and customer relationships, ensuring deals are closed on terms that benefit both the company and its clients.

How to Improve Negotiation Skills

Improving negotiation skills, especially for a Sales Manager, involves a combination of preparation, active listening, clear communication, and adaptability. Here's a concise guide:

Prepare Thoroughly : Understand your product, the needs of your customer, and have a clear idea of your negotiation boundaries. Harvard Business Review offers insights into preparing for negotiations without conflict.

Build Rapport : Establish a positive relationship with the other party. This Forbes article highlights the importance of building lasting client relationships.

Listen Actively : Understand the needs and concerns of the other party by listening more than you speak. The MindTools guide on active listening is a helpful resource.

Communicate Clearly and Confidently : Be clear about what you can offer and be confident in the value of your proposition. SkillsYouNeed discusses how to negotiate effectively, emphasizing the importance of clear communication.

Be Flexible : Show willingness to explore alternative solutions that meet both parties' needs. This Inc. article suggests strategies for a winning negotiation, including flexibility.

Practice : Like any skill, negotiation improves with practice. Engage in role-playing exercises to simulate negotiations. LinkedIn Learning offers courses on negotiation skills that can provide practical scenarios for practice.

Seek Feedback and Reflect : After each negotiation, reflect on what went well and what could be improved. Asking for feedback from peers or mentors can provide valuable insights for future negotiations.

Incorporating these strategies will help enhance your negotiation skills as a Sales Manager, leading to more successful outcomes.

How to Display Negotiation Skills on Your Resume

How to Display Negotiation Skills on Your Resume

4. Lead Generation

Lead generation is the process of identifying and cultivating potential customers for a business's products or services.

Lead generation is crucial for a Sales Manager as it helps to identify and cultivate potential customers, thereby ensuring a consistent flow of new business opportunities to meet sales targets and drive revenue growth.

How to Improve Lead Generation Skills

Improving lead generation involves a mix of strategy enhancement, content creation, and leveraging technology. Here’s a concise guide for a Sales Manager:

Optimize Your Website : Ensure your website is designed to convert visitors into leads. Use strong calls-to-action (CTAs) and landing pages. HubSpot’s guide on landing pages is a good resource.

Create High-Quality Content : Develop content that addresses your target audience's pain points and queries. Utilize blogs, ebooks, and webinars. Content Marketing Institute offers strategies for content development.

Leverage Social Media : Use platforms like LinkedIn for B2B lead generation. Engage with your audience by sharing insightful content and participating in industry discussions. Hootsuite’s Social Media for Lead Generation guide provides useful tips.

Implement SEO Strategies : Optimize your online content to rank higher in search engine results, making it easier for potential leads to find you. Moz’s Beginner’s Guide to SEO is a great starting point.

Use Email Marketing : Segment your audience and send personalized emails that nurture leads through the sales funnel. Mailchimp’s Email Marketing Guide can help you get started.

Utilize CRM and Automation Tools : Implement a Customer Relationship Management (CRM) system to manage interactions with potential leads. Automation can help in nurturing leads efficiently. Salesforce provides an overview of using CRM for lead management .

Engage in Networking and Partnerships : Attend industry conferences and engage in partnerships with non-competing companies to get referrals. Networking can offer valuable opportunities for lead generation.

Analyze and Optimize : Use analytics to monitor the performance of your lead generation strategies and make data-driven decisions to optimize them. Google Analytics is a powerful tool for understanding your website's traffic and lead generation success. Google’s Analytics Academy offers free courses.

By focusing on these areas, a Sales Manager can significantly improve their lead generation efforts, driving more qualified leads and ultimately boosting sales.

How to Display Lead Generation Skills on Your Resume

How to Display Lead Generation Skills on Your Resume

5. CRM Software

CRM software is a tool that helps sales managers organize, track, and manage customer information and interactions, streamline sales processes, and enhance customer relationships to drive sales growth.

CRM software is crucial for a Sales Manager as it centralizes customer data, streamlines sales processes, improves customer interactions, and enables data-driven decisions to boost sales and revenue growth efficiently.

How to Improve CRM Software Skills

Improving CRM software, particularly from a Sales Manager's perspective, involves enhancing user experience, integration capabilities, and data analysis tools. Here are concise strategies to achieve this:

User Experience: Simplify the interface for easy navigation and use. Salesforce offers insights on creating a user-friendly CRM.

Mobile Accessibility: Ensure the CRM is accessible and fully functional on mobile devices. HubSpot highlights the importance of mobile CRM.

Integration: Integrate with email, social media, and marketing automation tools for a seamless workflow. Zapier explains how to connect your CRM with other tools.

Customization: Allow customization of dashboards and reports to meet different sales needs. Insightly provides a guide on customizing your CRM.

Data Analysis: Enhance data analysis tools for better forecasting and decision-making. Tableau offers solutions on CRM data analysis.

Training and Support: Provide comprehensive training and support for users. Microsoft Dynamics 365 emphasizes the importance of CRM training .

By focusing on these areas, a Sales Manager can significantly improve the efficiency and effectiveness of their CRM software.

How to Display CRM Software Skills on Your Resume

How to Display CRM Software Skills on Your Resume

6. Market Analysis

Market analysis is the assessment of the dynamics and viability of a specific market within an industry, aimed at understanding its size, trends, customer needs, and competition, to inform strategic sales decisions and optimize performance.

Market analysis is crucial for a Sales Manager as it helps identify and understand customer needs, market trends, and competition. This knowledge enables strategic planning, targeted marketing, and sales efforts, leading to increased sales effectiveness and revenue growth.

How to Improve Market Analysis Skills

Improving market analysis involves a few targeted steps focusing on understanding both the market and customer needs better. Here's a concise guide for a Sales Manager:

Segment Your Market : Break down your market into smaller segments to understand specific customer needs, preferences, and behaviors. This helps in targeting marketing efforts more effectively. Harvard Business Review provides insights on how value mapping can help in this process.

Competitive Analysis : Keep a close eye on your competitors. Tools like Crunchbase help in understanding competitors’ strategies, strengths, and weaknesses.

Customer Feedback : Regularly gather and analyze customer feedback. Tools like SurveyMonkey or Qualtrics are great for surveys.

Industry Trends : Stay updated with industry trends and forecasts. Websites like Statista and IBISWorld provide comprehensive industry reports and statistics.

Use Analytics Tools : Leverage analytics tools to understand market dynamics and customer behavior. Google Analytics is a powerful tool for website analysis, whereas Salesforce provides CRM analytics.

By segmenting the market, analyzing competition, listening to customers, staying on top of industry trends, and utilizing analytics tools, a Sales Manager can significantly improve market analysis.

How to Display Market Analysis Skills on Your Resume

How to Display Market Analysis Skills on Your Resume

7. Pipeline Management

Pipeline management for a Sales Manager involves overseeing and optimizing the process of guiding potential sales through various stages from initial contact to closing the deal, ensuring efficient progression and maximizing conversion rates.

Pipeline management is crucial for a Sales Manager as it ensures a consistent flow of sales opportunities, enabling effective forecasting, resource allocation, and achievement of sales targets by identifying bottlenecks and opportunities for acceleration in the sales process.

How to Improve Pipeline Management Skills

Improving pipeline management for a Sales Manager involves a few strategic steps focused on enhancing visibility, accuracy, and efficiency in the sales process. Here's a concise guide:

Define Clear Stages : Clearly define and communicate the stages of your sales pipeline to ensure consistency in tracking and forecasting. HubSpot offers insights into setting up these stages effectively.

Regular Review and Clean-Up : Regularly review the pipeline to remove stale opportunities and ensure data accuracy. This practice keeps the focus on viable leads. Salesforce provides strategies for effective pipeline reviews.

Use CRM Tools Effectively : Leverage Customer Relationship Management (CRM) tools to automate data entry and gain insights into the sales process. Zoho CRM is an example of a tool that can enhance pipeline visibility and management.

Focus on Key Metrics : Monitor key performance indicators (KPIs) such as conversion rates, average deal size, and sales cycle length to identify bottlenecks and areas for improvement. Forbes discusses the importance of focusing on the right metrics.

Training and Development : Continuously train your sales team on best practices in pipeline management and the effective use of technology. LinkedIn Learning offers courses tailored to sales professionals.

Personalize Communication : Customize your communication and follow-up strategies based on the customer's stage in the sales pipeline to increase engagement and conversion rates. Mailchimp emphasizes the importance of personalized communication in moving leads through the pipeline.

Leverage Analytics and AI : Use analytics and AI tools to predict sales trends and customer behavior, helping to prioritize leads and tailor sales approaches. IBM provides insights on how sales analytics can transform pipeline management.

Implementing these strategies can significantly improve the efficiency and effectiveness of your sales pipeline management.

How to Display Pipeline Management Skills on Your Resume

How to Display Pipeline Management Skills on Your Resume

8. Zoho CRM

Zoho CRM is a cloud-based customer relationship management platform designed to help sales managers streamline their sales processes, manage customer interactions, track sales opportunities, and analyze performance data to enhance sales strategies and team productivity.

Zoho CRM is important for a Sales Manager because it streamlines sales processes, improves customer relationship management, and provides insights and analytics for better decision-making, ultimately leading to increased sales efficiency and revenue growth.

How to Improve Zoho CRM Skills

Improving Zoho CRM for a Sales Manager involves customizing the system to streamline sales processes, enhance team performance, and improve customer relationships. Here are concise steps to achieve this:

Automate Routine Tasks : Utilize Zoho CRM's workflow automation to automate tasks such as email follow-ups, lead assignment, and deal updates, saving time for your sales team to focus on closing deals.

Customize Dashboards and Reports : Tailor dashboards and reports to track sales performance, deal progression, and team activities. This enables data-driven decisions and helps identify areas for improvement.

Integrate with Email and Communication Tools : Link Zoho CRM with email platforms and communication tools for seamless communication. Check Zoho's email integration features and consider integrating with tools like Slack or Microsoft Teams for efficient team collaboration.

Enhance Lead and Contact Management : Use Zoho CRM's advanced lead and contact management features to segment your contacts effectively, ensuring personalized follow-ups and higher conversion rates.

Leverage AI for Sales Insights : Employ Zoho CRM's AI assistant, Zia, for sales predictions, anomaly detection , and recommendations. Zia can help in prioritizing leads and deals that are more likely to close.

Train Your Team : Ensure your team is well-versed with Zoho CRM functionalities through ongoing training sessions. Utilize Zoho CRM's resource library for tutorials, webinars, and documentation.

Use Mobile CRM : Encourage your sales team to use Zoho CRM's mobile app to access customer data, update deals, and communicate with clients on the go, ensuring no opportunity is missed.

Solicit Feedback and Adapt : Regularly gather feedback from your sales team on the CRM usage experience. Use insights to make necessary adjustments, optimizing the CRM environment for their needs.

Implementing these steps will significantly enhance the efficiency and productivity of your sales team, leading to improved sales performance and customer satisfaction.

How to Display Zoho CRM Skills on Your Resume

How to Display Zoho CRM Skills on Your Resume

9. Forecasting

Forecasting for a Sales Manager involves predicting future sales levels and trends based on historical sales data, market analysis, and an understanding of upcoming events or promotions, to inform strategic planning and decision-making.

Forecasting is crucial for a Sales Manager as it enables informed decision-making, effective resource allocation, and strategic planning, helping to anticipate demand, optimize inventory, and set realistic sales targets to drive revenue growth and maintain competitiveness.

How to Improve Forecasting Skills

Improving forecasting, especially for a Sales Manager, involves a blend of leveraging technology, refining processes, and enhancing data accuracy. Here are concise strategies:

Leverage Technology : Utilize forecasting software that incorporates AI and machine learning for more accurate predictions. Tools like Salesforce or HubSpot can automate data collection and analysis.

Enhance Data Quality : Ensure your data is comprehensive and cleansed. Forbes suggests regular audits to check for accuracy, completeness, and relevance.

Implement Collaborative Forecasting : Foster communication between sales, marketing, and finance departments to align forecasts. Harvard Business Review discusses the importance of collaborative forecasting in enhancing accuracy.

Continuous Training : Regularly train your team on market trends and forecasting methods. Resources like Coursera offer courses on sales forecasting.

Monitor and Adjust Regularly : Continuous monitoring allows for adjustments based on real-time data and market changes. Gartner emphasizes the importance of agility in sales forecasting.

By integrating technology, prioritizing data quality, fostering collaboration, investing in training, and maintaining flexibility, Sales Managers can significantly enhance forecasting accuracy.

How to Display Forecasting Skills on Your Resume

How to Display Forecasting Skills on Your Resume

10. Team Leadership

Team leadership, in the context of a Sales Manager, involves guiding and motivating a sales team to achieve targets, fostering a collaborative environment, and developing strategies to enhance performance and customer satisfaction.

Team leadership is crucial for a Sales Manager as it drives goal alignment, motivates the sales team towards achieving targets, fosters a positive and productive work environment, and facilitates effective communication and collaboration, ultimately boosting sales performance and revenue growth.

How to Improve Team Leadership Skills

Improving team leadership, especially for a Sales Manager, involves enhancing communication, motivation, and delegation skills. Here are concise strategies:

Enhance Communication: Clearly convey goals, expectations, and feedback. Use regular meetings and one-on-ones to align and adjust strategies. MindTools offers further insights on effective communication.

Motivate Your Team: Recognize achievements, provide constructive feedback, and understand individual motivators. Harvard Business Review discusses the importance of motivation and judgment in leadership.

Effective Delegation: Assign tasks based on team members’ strengths and development needs. This Forbes article explains why delegation is crucial for successful leadership.

Continuous Learning: Stay abreast of sales trends and leadership strategies. Encourage and facilitate ongoing training for the team. Salesforce offers insights on the latest sales trends.

Team Building: Foster a collaborative environment where team members support each other. This Inc. article provides strategies for building successful teams.

By focusing on these areas, a Sales Manager can significantly improve their team leadership capabilities.

How to Display Team Leadership Skills on Your Resume

How to Display Team Leadership Skills on Your Resume

11. Customer Retention

Customer retention is a strategy to keep existing customers engaged and continuing to purchase from a company, aiming to increase loyalty and reduce customer turnover, thereby maximizing revenue and reducing acquisition costs.

Customer retention is crucial for a Sales Manager because it ensures sustained revenue through repeat business, reduces the cost and effort of acquiring new customers, and often leads to referrals, thereby amplifying the customer base and profitability.

How to Improve Customer Retention Skills

Improving customer retention is crucial for sales managers aiming to sustain and grow their business. Here are concise strategies:

Understand Customer Needs : Regularly gather feedback through surveys or direct communication to tailor your offerings. Harvard Business Review highlights the value of retaining the right customers through understanding their needs.

Personalize Communication : Use customer data to personalize interactions, making customers feel valued. Tools like Mailchimp help segment and target communications effectively.

Quality Customer Service : Ensure your team is responsive and proactive in solving customer issues. Forbes details the importance of exceptional customer service in retention.

Loyalty Programs : Implement rewards for repeat customers to encourage loyalty. Harvard Business Review discusses how loyalty programs can build a strong customer base.

Consistent Improvement : Continuously improve your product/service based on customer feedback. This commitment to excellence keeps customers coming back.

By focusing on these strategies, sales managers can significantly enhance customer retention rates.

How to Display Customer Retention Skills on Your Resume

How to Display Customer Retention Skills on Your Resume

12. Pipedrive

Pipedrive is a sales management tool designed to help sales managers streamline their sales processes, manage leads and deals efficiently, track performance, and ultimately close more sales.

Pipedrive is important for a Sales Manager because it streamlines sales processes, improves deal tracking, and enhances team productivity, leading to increased sales efficiency and revenue growth.

How to Improve Pipedrive Skills

Improving Pipedrive for a Sales Manager involves leveraging its customization features, integrating with other tools, and utilizing analytics for better sales management. Here’s a concise guide:

Customize Pipelines and Stages: Tailor your sales pipeline stages to reflect your specific sales process. This ensures better tracking of deals and activities. Customize your pipeline.

Automate Routine Tasks: Use Pipedrive’s automation features to reduce manual work, such as email follow-ups and task assignments. This increases efficiency and allows you to focus on closing deals. Automations guide.

Integrate Email and Calendar: Connect your email and calendar with Pipedrive to streamline communication and scheduling without leaving the CRM. This ensures all interactions are captured and easily accessible. Email and Calendar Sync.

Utilize Reporting and Analytics: Monitor your team’s performance and sales metrics using Pipedrive’s reporting tools. Custom reports can help you make data-driven decisions and identify areas for improvement. Sales reporting .

Leverage Integrations: Connect Pipedrive with other tools like marketing automation, customer support, and finance software to create a comprehensive sales ecosystem. This provides a more cohesive customer journey and reduces data silos. Marketplace for integrations.

Train Your Team: Ensure your sales team is fully trained on Pipedrive’s features and best practices. This maximizes the CRM’s potential and ensures your team is more productive. Pipedrive Academy .

Regularly Review and Adjust: Continuously review your sales processes and Pipedrive setup. Make adjustments based on performance data and feedback from your team to keep improving efficiency.

By implementing these strategies, a Sales Manager can significantly enhance their team's use of Pipedrive, leading to improved sales performance and efficiency.

How to Display Pipedrive Skills on Your Resume

How to Display Pipedrive Skills on Your Resume

Related Career Skills

  • Channel Sales Manager
  • Commercial Sales Manager
  • Corporate Sales Manager
  • District Sales Manager
  • Group Sales Manager
  • Hotel Sales Manager

Status.net

18 Key Skills to Include on a Sales Resume (with Examples)

By Status.net Editorial Team on February 4, 2024 — 13 minutes to read

A strong resume is important for landing a job in sales: with competition often fierce for sales roles, candidates need to showcase the right mix of hard and soft skills to stand out. This article will discuss the most important sales-related skills and abilities to emphasize on your resume to catch a hiring manager’s eye and help land an interview.

Advanced Sales Techniques

1. consultative selling.

Consultative selling is about becoming a trusted advisor to your customers. You listen attentively to their challenges and tailor your approach to offer personalized solutions. For instance, if you’re selling software, you might spend time understanding the client’s workflow, then demonstrate how your product can integrate smoothly and improve efficiency.

1. “Expert in building rapport and establishing trust, leading to a 30% increase in repeat business through consultative selling techniques.” 2. “Skilled in identifying client pain points and providing bespoke solutions, resulting in a 25% uptick in customer satisfaction scores.” 3. “Leveraged consultative selling to deepen customer relationships and upsell additional products, growing account revenue by 20%.” 4. “Conducted thorough needs analysis to tailor presentations and demos, successfully closing deals with a 15% higher average order value.” 5. “Facilitated customer decision-making processes by providing expert advice and personalized consultations, achieving a 95% customer retention rate.”

2. Strategic Prospecting

Strategic prospecting goes beyond just finding new leads; it’s about identifying high-quality prospects who are more likely to become valuable customers. This means analyzing potential clients’ business size, market position, and even their recent news or organizational changes to approach them with a compelling and relevant pitch.

1. “Implemented a strategic prospecting plan that increased the qualified lead pipeline by 40% within six months.” 2. “Utilized advanced market analysis to target and convert high-potential prospects into loyal customers, boosting sales by 18%.” 3. “Developed a systematic approach to prospecting that prioritized outreach to expanding businesses, resulting in a 22% increase in B2B sales.” 4. “Crafted personalized outreach campaigns based on in-depth research of prospects’ recent developments, achieving a 35% response rate.” 5. “Focused on strategic prospecting to identify and engage with key decision-makers, shortening the sales cycle by an average of 10 days.”

3. Value-Based Selling

Value-based selling puts the spotlight on the benefits and outcomes that your solution provides, rather than just the features or price. You highlight how your product or service can solve a specific problem or improve the customer’s situation. Imagine selling a project management tool; you would emphasize how it can streamline a client’s operations and save time, which translates to cost savings, rather than simply listing its features.

1. “Drove a 30% revenue growth by articulating the value and ROI of products to key stakeholders, utilizing value-based selling techniques.” 2. “Excelled in communicating the strategic value of solutions, leading to a 50% improvement in deal closure rates.” 3. “Transformed customer perceptions by shifting the focus from price to value, resulting in a 20% increase in average deal size.” 4. “Employed value-based selling to differentiate offerings in a crowded market, capturing a 15% larger market share.” 5. “Consistently exceeded sales targets by presenting tailored value propositions that aligned with customer objectives, achieving a 120% quota attainment.”

Technology Proficiency

4. crm software.

Customer Relationship Management (CRM) software is the backbone of sales technology. You should be adept at managing customer interactions, tracking sales leads, and maintaining client information. Examples of popular CRM systems include Salesforce, HubSpot, and Zoho CRM. Proficiency in these tools demonstrates your organizational skills and your dedication to maintaining detailed customer records.

1. “Proficient in Salesforce for end-to-end customer lifecycle management, resulting in a 20% improvement in customer follow-up efficiency.” 2. “Managed a 500+ client portfolio using HubSpot, enhancing customer engagement through targeted communication strategies.” 3. “Streamlined lead tracking process with Zoho CRM, increasing lead conversion rates by 15% within one fiscal quarter.” 4. “Utilized advanced CRM analytics to refine sales tactics, contributing to a 10% year-over-year sales growth.” 5. “Developed and maintained an accurate sales pipeline in CRM software, ensuring a 98% data integrity score and reliable forecasting.”

5. Sales Data Analysis Tools

Being able to analyze sales data helps you identify trends, forecast outcomes, and make informed decisions. Familiarize yourself with tools like Tableau, Excel, or Google Sheets for data visualization and analysis. Your competence with these tools can show how you transform raw data into actionable insights.

1. “Leveraged Tableau to create intuitive sales dashboards, providing the team with real-time insights that drove a 25% increase in productivity.” 2. “Advanced proficiency in Excel for complex sales data analysis, identifying key performance drivers that led to a 5% reduction in sales cycle duration.” 3. “Utilized Google Sheets for collaborative sales forecasting, resulting in a 90% accuracy rate for quarterly revenue projections.” 4. “Conducted a comprehensive market analysis using data visualization tools, enabling the launch of a successful product line expansion.” 5. “Implemented data-driven sales strategies based on in-depth analysis with Excel, contributing to a 12% uplift in cross-selling opportunities.”

6. Virtual Communication Platforms

In an increasingly remote working world, your proficiency in virtual communication platforms indicates how well you can maintain client relationships and collaborate with your team from anywhere. Tools like Zoom, Microsoft Teams, or Slack are common in sales environments. Your familiarity with these platforms ensures you can connect with clients and colleagues clearly and effectively.

1. “Facilitated seamless remote sales presentations and product demos via Zoom, maintaining a 95% client engagement rate.” 2. “Collaborated with cross-functional teams using Microsoft Teams, driving a 20% faster project completion rate for sales initiatives.” 3. “Mastered Slack for internal communication, streamlining the sales process and reducing email volume by 30%.” 4. “Conducted virtual sales training sessions through Zoom, enhancing team knowledge and contributing to a 10% increase in sales performance.” 5. “Adopted Microsoft Teams for daily sales huddles and pipeline reviews, fostering a culture of transparency and accountability in a remote work environment.”

Communication Skills

7. active listening.

You show respect and build trust by actively listening to potential clients. This means paying attention to their needs and responding appropriately. Example: “Listened to customer concerns to tailor product demonstrations effectively, resulting in a 20% increase in sales.”

8. Effective Presentation

Conveying information clearly and engagingly is a must. Your presentations should capture attention and make a persuasive case for your product or service. Example: “Crafted and delivered compelling product presentations, leading to a 30% uptick in client engagement.”

9. Negotiation and Persuasion

Being able to negotiate terms and persuade customers to close a deal are key facets of your role. You should highlight situations where you have successfully done so. Example: “Persuaded hesitant clients through targeted negotiation, improving contract closure rate by 15%.”

Personal Attributes

10. resilience.

In sales, you’re bound to face rejection and setbacks. Demonstrating resilience means you bounce back from challenges and maintain a positive attitude. For example, if you’ve consistently met or exceeded sales targets despite market downturns, this showcases your resilience.

1. “Overcame a significant industry slump by refocusing sales strategies, ultimately exceeding quarterly targets by 15%.” 2. “Maintained top sales performer status despite a highly competitive and evolving market, showcasing exceptional resilience.” 3. “Recovered from a lost key account by rapidly building a new client base, increasing overall sales volume by 20%.” 4. “Persistently pursued leads and closed deals in the face of increased market rejection rates, growing personal sales by 10%.” 5. “Demonstrated resilience by consistently achieving sales goals, even through organizational restructuring and market shifts.”

11. Adaptability

The ability to adapt is key in sales as products, markets, and technologies are always evolving. You adjust quickly to new sales methods or changes within your industry. You might share how you successfully shifted strategies to remote selling during unexpected situations.

1. “Swiftly transitioned to remote selling techniques during the pandemic, resulting in a 12% increase in customer engagement.” 2. “Adapted to new CRM software within weeks, minimizing downtime and maintaining a 100% client retention rate during the transition.” 3. “Revised sales messaging to align with shifting market demands, contributing to a 25% boost in lead conversion rates.” 4. “Embraced new product lines and quickly became proficient, leading to a 30% increase in cross-selling revenue.” 5. “Adapted sales approaches in response to real-time market feedback, allowing for a 15% faster sales cycle and increased customer satisfaction.”

12. Self-Motivation

Being self-motivated means you have the drive to set goals and achieve them without external prompting. A good indicator of this trait is when you’ve initiated projects or tasks beyond your sales role’s typical requirements, such as creating a new client outreach program that resulted in increased sales.

1. “Initiated and led a targeted outreach campaign for a niche market segment, resulting in a 35% increase in qualified leads.” 2. “Independently developed a comprehensive sales training manual, improving new hire ramp-up efficiency by 25%.” 3. “Proactively sought out advanced sales certifications, enhancing product knowledge and contributing to a 20% sales increase year-over-year.” 4. “Designed and implemented a customer referral program that generated a 40% uptick in lead generation through self-directed efforts.” 5. “Voluntarily took on additional market research tasks, uncovering untapped opportunities that led to a 10% revenue growth.”

Achievement and Metrics

13. sales targets.

Meeting or exceeding sales targets consistently is a testament to your selling skills. For example, you might highlight that you achieved 150% of your quarterly sales target, showcasing a strong ability to convert leads into sales.

14. Revenue Growth

Your ability to contribute to your company’s bottom line can be shown by detailing percentage increases in revenue. An example could be, “Drove a 20% increase in total revenue over a six-month period by acquiring new accounts and expanding existing ones.”

15. Client Acquisition Metrics

The number of new clients you acquire is a direct reflection of your networking and negotiation skills. Illustrate your effectiveness with specifics, like “Signed 30+ new client contracts in a single fiscal year, exceeding the team average by 40%.”

Additional Skills

16. time management.

Your ability to efficiently allocate your time affects productivity and sales outcomes. For instance, you might prioritize high-value clients or segment your day for different sales activities. Tools like digital calendars can improve your time management skills.

1. “Optimized daily schedule using digital calendars, increasing time dedicated to high-potential clients by 20%.” 2. “Implemented a time-management strategy to allocate specific hours for prospecting, follow-ups, and administrative tasks, boosting overall productivity by 30%.” 3. “Prioritized tasks based on revenue impact, which led to consistently meeting or exceeding monthly sales targets.” 4. “Reduced time spent on low-value activities by 25% through effective delegation and automation, redirecting focus to strategic sales initiatives.” 5. “Balanced multiple client accounts and projects by mastering time management tools, ensuring all monthly deliverables were met ahead of deadlines.”

17. Teamwork

Sales often require collaborative efforts, and your teamwork skills showcase your capacity to work alongside others. A key example could be strategizing with the marketing department to align sales goals with promotional campaigns.

1. “Collaborated with the marketing team to align sales strategies with promotional activities, resulting in a 15% increase in campaign-driven sales.” 2. “Participated in cross-functional teams to develop new product bundles, enhancing team synergy and increasing bundle sales by 20%.” 3. “Worked alongside customer service representatives to resolve complex client issues, improving team efficiency and customer retention rates.” 4. “Contributed to a team-driven approach for a major product launch, which successfully penetrated a new market segment and exceeded sales expectations by 25%.” 5. “Coordinated with the product development team to relay customer feedback, leading to product improvements and a 10% increase in customer satisfaction.”

18. Problem-Solving

When facing challenges, your problem-solving skills help you navigate through objections and find creative solutions. Whether it’s addressing customer concerns or adapting to market changes, you need to demonstrate how you’ve overcome obstacles, like developing a new pitch after identifying a common customer hesitation.

1. “Identified and addressed a recurring customer objection, redesigning the sales pitch and increasing close rates by 18%.” 2. “Developed a new lead qualification process to solve the issue of low conversion, resulting in a 40% improvement in lead-to-sale conversion.” 3. “Solved logistical challenges for a key client by coordinating with the operations team, securing the account and a 15% increase in order volume.” 4. “Crafted customized solutions for unique client needs, overcoming competitive pressures and enhancing customer loyalty.” 5. “Implemented a feedback loop between sales and product teams to quickly resolve product issues, reducing customer complaints by 30%.”

Industry-Specific Knowledge

When crafting your sales resume, grounding your expertise in the industry you’re applying to can give you a competitive edge. Showcasing your familiarity with relevant products, market trends, and customer profiles indicates your ability to hit the ground running.

For example, if you’re applying for a sales position in the pharmaceuticals industry, having an understanding of drug regulations, medical terminology, and the healthcare system will speak volumes. In tech sales, knowledge of software development processes, the latest gadgets, or cybersecurity can set you apart.

Here are types of industry-specific knowledge you might include:

  • Product knowledge: Understand features, benefits, and applications of what you’re selling.
  • Customer demographics: Know who buys the products and why.
  • Regulatory environment: Stay updated on laws and regulations affecting your industry.
  • Competitor insights: Be aware of what similar companies are doing.

You can demonstrate your industry knowledge through various experiences, such as:

  • Hands-on sales experience with industry-related products or services.
  • Relevant coursework or certifications.
  • Membership in industry-specific professional organizations.
  • Attendance at trade shows, workshops, or seminars.

Educational Background

When listing your educational qualifications, including the highest degree you’ve attained, like a Bachelor’s in Marketing, can be beneficial. If you hold a degree related to sales or communication, highlight your major and any coursework relevant to understanding consumer behavior or the art of persuasion.

Providing details of any sales certifications or specialized training courses you’ve completed demonstrates your commitment to the field and continued learning. For example, a Certified Professional Sales Person (CPSP) or a Strategic Sales Management certification can make your resume stand out.

Don’t forget to mention any sales-related workshops or seminars you’ve attended. These experiences show an employer that you stay updated on industry trends and best practices.

If you were active in extracurricular activities, like a marketing club or a role in student government, it’s helpful to note these as well. They can serve as proof of your leadership skills and ability to work within a team, both of which are valuable in sales positions.

Lastly, if your GPA is particularly high or you’ve received academic honors and awards, including these can shed light on your work ethic and achievement drive.

  • Degree : ‘Bachelor of Science in Business Administration, Sales Management’
  • Certifications : ‘Certified Professional Sales Person (CPSP)’
  • Workshops/Seminars : ‘Advanced Sales Techniques Workshop – 2023’
  • Extracurricular Activities : ‘Vice President – University Sales Club’
  • Awards : ‘Dean’s List – Fall 2020, Spring 2021’

Professional Development

When crafting your sales resume, enriching the Professional Development section with relevant qualifications can set you apart. These can showcase your commitment to the industry and your proactive approach to improving your skill set.

Workshops and Seminars

Participation in workshops and seminars is a vivid testament to your dedication to staying current with sales trends and skillsets.

  • Negotiation and Closing Techniques : A workshop on this topic might help you master the art of deal-making.
  • Advanced Sales Strategy Seminar : Attending seminars that focus on novel sales strategies can arm you with cutting-edge tactics to outperform competitors.

Online Courses

Online courses offer you the flexibility to learn at your own pace while keeping up with the latest sales methodologies and tools.

  • Inbound Sales Course : An online course like this from an established platform can polish your skills in attracting and engaging prospects effectively.
  • Salesforce Certification : Familiarizing yourself with popular customer relationship management (CRM) systems through certification courses can be highly beneficial.

Frequently Asked Questions

How can i effectively showcase my sales skills in a resume.

To showcase your sales skills, quantify your achievements with concrete numbers and awards. Highlight situations where you’ve successfully met sales targets or grown customer bases, and be succinct in describing these accomplishments.

What are the top sales representative skills to highlight on a resume?

The top sales representative skills to highlight include persuasive communication, customer relationship management (CRM), negotiation, lead qualification, and time management. Emphasize your proficiency in these areas with results-driven examples, like expanding a customer base by a certain percentage.

Which three adjectives best capture essential sales skills for a resume?

The three adjectives that best capture essential sales skills for a resume are ‘adaptable,’ ‘persuasive,’ and ‘results-oriented.’ Using these adjectives conveys your ability to adjust to client needs, convince prospects, and consistently meet sales goals.

How should I list technical and hard sales skills on my resume?

List technical and hard sales skills in a dedicated ‘Skills’ section using bullet points for clarity. Include items like proficiency in specific sales software, data analysis, and fluency in foreign languages if applicable.

Can you provide examples of soft skills that are valuable for a sales resume?

Valuable soft skills for a sales resume include emotional intelligence, teamwork, problem-solving, and the ability to handle rejection.

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  • Sales Manager Resume Example

Resume Examples

  • Common Tasks & Responsibilities
  • Top Hard & Soft Skills
  • Action Verbs & Keywords
  • Resume FAQs
  • Similar Resumes

Common Responsibilities Listed on Sales Manager Resumes:

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Sales Manager Resume Example:

  • Developed and implemented a new sales strategy that resulted in a 25% increase in market share and a 20% increase in profitability within the first year.
  • Lead and motivated a sales team of 15 to achieve sales goals, resulting in a 30% increase in revenue and a 15% increase in customer satisfaction.
  • Analyzed competitor activities and developed strategies to counteract their efforts, resulting in a 10% increase in market share and a 5% increase in customer retention.
  • Established and maintained relationships with key customers, resulting in a 20% increase in customer retention and a 15% increase in customer satisfaction.
  • Developed and managed a sales budget of $5M, resulting in a 10% increase in revenue and a 5% decrease in expenses.
  • Created and managed sales incentive programs, resulting in a 15% increase in sales productivity and a 10% increase in customer satisfaction.
  • Monitored and analyzed sales performance metrics and trends, resulting in a 20% increase in sales productivity and a 10% increase in revenue.
  • Developed and implemented sales training programs, resulting in a 25% increase in sales team productivity and a 15% increase in customer satisfaction.
  • Analyzed customer feedback and developed strategies to improve customer satisfaction, resulting in a 10% increase in customer retention and a 5% increase in customer satisfaction.
  • Sales strategy development and implementation
  • Sales team leadership and motivation
  • Market analysis and competitor research
  • Customer relationship management
  • Budget management and financial analysis
  • Sales incentive program creation and management
  • Sales performance monitoring and analysis
  • Sales training program development and implementation
  • Customer satisfaction improvement strategies
  • Communication and negotiation skills
  • Time management and prioritization
  • Adaptability and resilience
  • Networking and partnership building
  • CRM software proficiency
  • Data-driven decision making

Top Skills & Keywords for Sales Manager Resumes:

Hard skills, soft skills, resume action verbs for sales managers:, generate your resume summary.

key skills of sales manager in resume

Resume FAQs for Sales Managers:

How long should i make my sales manager resume, what is the best way to format a sales manager resume, which keywords are important to highlight in a sales manager resume, how should i write my resume if i have no experience as a sales manager, compare your sales manager resume to a job description:.

  • Identify opportunities to further tailor your resume to the Sales Manager job
  • Improve your keyword usage to align your experience and skills with the position
  • Uncover and address potential gaps in your resume that may be important to the hiring manager

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Related Resumes for Sales Managers:

  • Key Skills to Include in Sales Manager Resume to Get Hired

If you decided to have a successful career in sales industry, this article will be definitely useful to you. The job market is replete with highly qualified sales manager applicants and it is not so easy to stand out from the crowd. In addition to proven sales experience, understanding what skills for sales resume are necessary is of paramount importance. Employers seek the best of the best - the person who will contribute to business development and will increase company’s competitiveness.

successful_sales_manager_photo

Here is the list of the most required sales manager skills. If you include this skill set in your resume, you will become more employable on the spot. It will facilitate the employment process and you will land a desired job.

Required soft sales skills

Think carefully about what to include in your sales manager resume . These soft skills are simple, but so important to perform sales manager duties effectively.

1. Time management skills

Sales managers have to coordinate the workflow of all sales reps. It is vital not to waste time and to fit into all time frames and make the most of team’s time. By practicing good time management habits, overall effectiveness can be maintained. It will be easier to be super-productive.

2. Strong leadership skills

All sales managers have to be strong leaders. It is important to know how to organize and work with a team, how to help them to stay focused on goals. You will also have to motivate and inspire them to move towards achieving company’s goals. So, good management skills and are a must.

3. Persistence & self-motivation

Having a passion for sales is crucial. In order to work effectively you should love what you do and be persistent. It is not so easy to build a career in this field. It requires a lot of time and efforts. But if you keep working and mastering your sales skills and abilities, chances that you will succeed are high. Your persistence will also serve as a good example for sales reps and will maintain working environment.

4. Continuous learning skills

No matter what your profession is, acquiring new knowledge is imperative. Sales manager has always to keep knowledge up to date. If you stop learning, you can say goodbye to your career.

5. Ability to take initiative

A perfect sales manager doesn’t have to wait until something happens. Being able to take initiative can be a decisive factor for your employment. Successful salesperson is always proactive, able to work independently and to take own decisions.

Required professional sales skills

It is not so easy to find keys to success in sales industry. But without this professional skills having a promising career in sales is impossible.

1. Business Acumen

It is essential for a sales manager. Critical business thinking will help you to achieve sales objectives. You have to understand diverse business issues, both simple and complex, and be able to develop efficient business strategies, analyze customers needs and business growth potential. It is one of the best skills to include to your sales resume.

success_ladder_photo

2. Knowledge of buyers’ psychology

Deep knowledge of buyers’ psychology can set a good sales manager apart. It will allow to engage buyers. Also, the main goal is to establish trustworthy relationship with buyers. It is a vital desire of buyers to do business with companies and people they trust.

3. Coaching skills

It is one of the main activities of each sales manager. The main goal of coaching is to improve working performance of sales representatives. Sales manager will be responsible for bettering rep engagement, reducing all possible turnover and enhancing job satisfaction.

4. Product knowledge

Sales manager should possess a perfect product knowledge. It is impossible to sell something if you don’t get a deep insight of what this product is. It is not going to work if you don’t understand it perfectly. The knowledge of how this product works and what are main features is essential.

5. Perfect communication and negotiation skills.

Among all skills to list on resume for sales these are core. Sales job implies a constant interaction with potential and current customers, vendors and suppliers. It is also necessary to possess good negotiation and persuasion skills.

You have to organize all this skillset in a modern looking and professional resume for sales position. If you don’t know where to start, you can check out some sales resume examples. It can look like this:

sales_resume_example_photo

Now you know what are the best skills you should include in your resume if you want to succeed in sales industry. Implement this knowledge in real life and you will get a desired job. Good luck in your job search!

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Best Sales Skills to Put on a Resume

Highlighting the right sales skills on your resume can make a significant impact on your job search. Sales professionals need to have a unique set of skills to succeed in their role, including communication, negotiation, and problem-solving. Knowing which sales skills to emphasize on your resume can help you stand out to potential employers and showcase your expertise in the field.

In this article, we’ll discuss some of the best sales skills to put on a resume, providing examples and tips on how to highlight them effectively.

Best Sales Skills to Put on a Resume

Table of Contents

What are Sales Skills?

Sales skills are a set of abilities and competencies that are necessary for effectively selling products or services. These skills include both technical and interpersonal skills that are essential for building rapport with customers, understanding their needs, and persuading them to make a purchase. Here are some examples of sales skills:

Jobs That Require Sales Skills

Sales skills are highly valued in many industries, as they are essential for driving revenue growth and building strong customer relationships. Here are some examples of jobs that require such skills:

  • Sales Representative
  • Account Manager
  • Business Development Manager
  • Customer Service Representative
  • Marketing Manager
  • Real Estate Agent
  • Financial Advisor
  • Insurance Agent
  • Retail Sales Associate
  • Pharmaceutical Sales Representative
  • Advertising Sales Representative
  • Event Planner
  • Travel Agent
  • Car Salesperson
  • Business Owner
  • Stockbroker
  • Freelance Writer
  • Public Relations Specialist

Top Sales Skills for a Resume

Hard sales skills, prospecting.

Prospecting is a critical sales skill that involves identifying and qualifying potential customers or clients. Successful prospecting involves a combination of research, communication, and relationship-building skills. Employees must be able to identify potential prospects through various channels, such as social media, industry events, and referrals.

Example: Consistently exceeded monthly sales targets by generating 50+ new leads per week through cold calling and networking events.

Google Analytics

Google Analytics is a valuable sales skill that involves the ability to analyze complex data and use it to improve customer experience and boost revenue. Hiring managers often value applicants who have strong Google Analytics skills as it can give businesses a competitive edge in understanding customer behavior, identifying trends, and making informed decisions.

Example: “Leveraged insights gained from data analysis to develop targeted sales strategies, resulting in a 25% increase in conversion rates and a 30% increase in revenue.”

CRM Systems

Recruiters value Customer Relationship Management (CRM) systems such as Salesforce, Hubspot, Monday, Zendesk, Sendinblue, Pipedrive, and others because they are powerful tools for storing and managing customer data. Essentially, these systems function like a digital diary, containing all the information needed to ensure high levels of customer satisfaction. By leveraging the data stored in CRM systems, sales professionals can identify opportunities to increase revenues.

Example: “Expertly utilized CRM systems such as Salesforce and Hubspot to manage customer data, track leads, and improve customer satisfaction.

Microsoft Office Skills

While some people may think that showcasing MS Office proficiency is uninteresting and discouraged by recruiters, and instead advocate for emphasizing less apparent abilities — but this viewpoint may not be entirely accurate.

This is because many firms employ applicant tracking systems (ATS) that filter resumes based on specific keywords. Thus, neglecting to include MS Office on your resume may sometimes decrease your chances of being invited for an interview.

Example: “Developed and delivered sales pitches and presentations using Microsoft PowerPoint, resulting in a 20% revenue increase”.

Product Knowledge

Product knowledge is a crucial sales skill that allows the team to understand the features, benefits, and competitive positioning of the products or services they are selling. By possessing in-depth knowledge of the products, employees can provide accurate information to customers, answer questions, and address any concerns or objections.

Example: “Leveraged product knowledge to create customized pitches and presentations that addressed the unique needs and preferences of each customer, resulting in increased customer satisfaction and sales.”

Lead Generation and Nurturing

Generating and nurturing leads to convert potential customers into loyal clients requires more than just a simple approach. It can be a challenging task to undertake, and it’s important to showcase your exceptional skills in this area to potential recruiters.

Example: “Successfully closed a high number of deals by utilizing effective lead generation and nurturing techniques, resulting in consistent financial growth and revenue targets achieved.”

Soft Skills

Emotional intelligence.

Emotional intelligence is an important sales skill that allows people to understand and manage their emotions and those of others to build stronger relationships with customers. By leveraging emotional intelligence, sales professionals can communicate more effectively with customers, address their needs and concerns, and provide personalized solutions.

Example: “Demonstrated emotional intelligence by developing a deep understanding of customer needs and effectively managing challenging customer situations, resulting in increased customer satisfaction and retention.”

Negotiation Skills

Negotiation skills are crucial for finding mutually beneficial solutions for both the customer and the company. By effectively negotiating, salesmen can build strong relationships with customers, establish trust, and close more deals.

Example: “Leveraged negotiation skills to establish and maintain strong relationships with partners and internal stakeholders, resulting in effective collaboration and partnership development.”

Active Listening

Active listening is an essential skill that allows the team to understand their customers’ needs, concerns, and preferences effectively. By actively listening to their customers, sales professionals can build trust, establish rapport, and provide personalized solutions.

Example: “Effectively clarified information and addressed customer concerns by actively listening and asking probing questions, resulting in increased sales and customer retention.”

Problem Solving

Problem-solving is a valuable skill that enables sales professionals to identify and analyze complex problems and develop effective solutions that meet customers’ needs. Effective problem solving lets the team understand and address customer pain points, develop unique value propositions, and tailor their sales approach to meet specific customer needs.

Example: “Identified and addressed customer pain points through the use of problem-solving skills, resulting in increased customer satisfaction and retention.”

Leadership is an essential sales skill that empowers the team to inspire and motivate teams towards achieving target revenue and creating an environment of constant improvement. By leveraging leadership skills, sales professionals can mentor and guide team members, devise effective merchant strategies, and provide direction and counsel in a dynamic trade landscape.

Example: “Developed and implemented effective sales strategies by leveraging leadership skills to foster collaboration, innovation, and accountability among team members.”

How to List Sales Skills on a Resume

When listing sales skills on a resume, it’s important to customize the skills section to the specific job description and requirements of the role you’re applying for. Here are some tips on how and where to list these skills on a resume:

  • Create a separate skills section: Start your resume by creating a separate section that lists your sales skills, highlighting the most relevant and important ones that match the job description.
  • Use bullet points: Use bullet points to organize your skills section, making it easy for recruiters to scan and identify the skills they are looking for.
  • Order your skills by importance: List your most important skills first, based on the job description and requirements of the role you’re applying for.
  • Be specific: Be specific when describing your sales skills. Use numbers, percentages, or examples to demonstrate your achievements and impact.
  • Use keywords: Use keywords from the job description in your sales skills section, as many companies use applicant tracking systems (ATS) to screen resumes for specific keywords.
  • Include sales skills in your experience section: In addition to your skills section, highlight your skills and accomplishments in your experience section, describing how you applied them to achieve specific goals and results.

Overall, by highlighting your sales skills on your resume, you can demonstrate your expertise and stand out to potential employers, ultimately increasing your chances of getting hired.

Example of a Sales Resume

John Doe 123 Main St., Anytown USA | 555-555-5555 | [email protected] Objective: Results-driven sales professional with over 5 years of experience in B2B and B2C sales seeking a challenging position in a dynamic company. Skills: – Strategic account management – New business development – Relationship building – Consultative selling – Sales forecasting – Lead generation and nurturing – Negotiation skills – Active listening – Emotional intelligence – Problem-solving skills – Leadership and team management Experience: Senior Sales Representative XYZ Corp, Anytown USA March 2018 – Present – Utilized strategic account management skills to maintain and grow relationships with key clients, resulting in a 20% increase in revenue. – Developed and implemented effective lead generation and nurturing strategies, resulting in a 35% increase in qualified leads and a boost in sales revenue. – Demonstrated expert negotiation skills in closing complex deals with key customers, resulting in increased revenue and customer satisfaction. – Utilized active listening skills to understand and address customer concerns, resulting in increased customer loyalty and retention. – Led a team of 5 sales representatives, providing mentorship and guidance in achieving revenue targets and cultivating a positive and productive work culture. Sales Representative ABC Inc, Anytown USA January 2016 – March 2018 – Prospected and developed new business opportunities through cold calling, networking, and referral programs, resulting in a 25% increase in revenue. – Demonstrated consultative selling skills by understanding customer needs and providing personalized solutions, resulting in increased customer satisfaction and retention. – Effectively utilized forecasting skills to predict and plan for future sales opportunities and trends, resulting in improved financial performance and revenue growth. – Collaborated with marketing teams to develop and execute lead generation campaigns, resulting in a significant increase in leads and conversions. Education : Bachelor of Science in Business Administration Anytown University, Anytown USA Graduated May 2015

How to Improve Sales Skills

Improving sales skills is an ongoing process that requires continuous learning, practice, and feedback. Here are some tips on how to improve such skills:

  • Learn from others: Observe successful sales professionals and learn from their techniques and strategies.
  • Attend sales training: Attend training courses, seminars, and workshops to improve your skills and gain new insights and ideas.
  • Read sales books: Read books, blogs, and articles to gain knowledge and stay up-to-date on sales trends and techniques.
  • Practice active listening: Develop your active listening skills to understand your customer’s needs and preferences, and provide tailored solutions.
  • Seek feedback: Seek feedback from customers, colleagues, and mentors to identify areas for improvement and develop an action plan.
  • Role-play scenarios: Practice role-playing different sales scenarios to build confidence and develop effective communication and persuasion skills.
  • Utilize technology: Utilize technology to track and analyze your sales performance, identify areas for improvement, and automate manual tasks.
  • Stay motivated: Stay motivated and focused on your goals, and maintain a positive attitude even in the face of rejection or failure.

What Skills Can I Add to a Sales Resume With No Experience?

If you have no experience in sales, you can still add relevant skills to your sales resume that demonstrates your ability to succeed in a sales role.

For example, you can highlight your strong communication skills, ability to work in a team, problem-solving abilities, and customer service experience . You can also showcase any relevant coursework, certifications, or extracurricular activities that demonstrate your interest in sales or develop skills relevant to the field.

Additionally, you can highlight any transferable skills from other jobs or experiences, such as leadership or project management skills. By emphasizing your skills and potential, you can show potential employers that you have what it takes to succeed in a sales role, even without prior experience.

What Are Some Good Resume Skills to Add for Different Sales Positions?

Tailoring your resume skills section to the specific job description and requirements of the position you’re applying for is important. Some good resume skills to add for different sales positions include consultative selling, strategic account management, new business development, lead generation and nurturing, sales forecasting and analysis, negotiation skills, relationship building and management, active listening, emotional intelligence, problem-solving skills, leadership and team management, product knowledge, time management and organization, communication and presentation skills, and technical skills such as proficiency in CRM software or other tools.

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    But to find a good job as a sales manager, you need a resume that advertises your sales skills and convinces employers that you're the right person for the job. To help you get started, we've included five writing tips, along with a sales manager resume template. 1. Write a great sales manager resume summary. As an experienced salesperson ...

  8. 19 Sales Manager Resume Examples for 2024

    Quantify your sales achievements. The most impactful way to showcase your success as a sales manager is by quantifying your achievements: Grew annual sales revenue from $5M to $12M in 3 years, a 140% increase. Led a team of 15 sales reps to consistently exceed quarterly quotas by 20%+.

  9. Sales Manager Resume Example & Writing Guide · Resume.io

    A resume for a sales manager should demonstrate skills throughout. Here are work history resume examples infused with both hard and soft skills: Negotiated a three-year deal with a projected sales uplift of 120%. Introduced a social selling process for the sales and marketing team.

  10. Sales Manager Resume Examples, Skills, and Keywords

    Leadership skills: Examples of these include conflict resolution, delegation, and problem-solving. Management skills: Some examples of these are coaching or mentoring. Customer service skills: Here, the buzz words might be patience and empathy. Organizational skills: Think goal-setting, dependability, and scheduling.

  11. Sales Manager Resume Sample: 25+ Examples and Writing Tips

    What are the best sales manager skills for a resume? To cut a long story short: the ones listed in the job posting. Revisit the job ad to see if the skills are listed by name. Once you have them, put them on your sales manager resume in the key skills section. Use the lists below to get inspired. Sales Manager Skills—Resume Examples

  12. Top Skills for Sales Managers in 2024 (+Most Underrated Skills)

    Collaborative leadership stands out as a vital skill for Sales Managers in 2024. The ability to lead by example and work alongside team members to achieve common goals is more important than ever. This skill involves fostering a team-oriented environment where ideas are shared, and contributions are valued.

  13. Sales Manager Resume Examples and Templates for 2024

    4. List your sales manager-related skills and proficiencies. Showing hiring managers your professional skills is a key part of your resume, and it can be a great way to work in keywords from the job description to help tailor your resume and get it past any applicant tracking systems the hiring manager may be using.

  14. Top 12 Sales Manager Skills to Put on Your Resume

    11 Sales Manager Skills: Definition and Examples. In order to be a successful sales manager, there are a few skills that are essential. This article will provide definitions for 12 of those skills, including: goal setting, time management, communication, delegation, motivation, etc. With these skills, a sales manager will be able to lead a team ...

  15. 18 Key Skills to Include on a Sales Resume (with Examples)

    1. "Identified and addressed a recurring customer objection, redesigning the sales pitch and increasing close rates by 18%."2. "Developed a new lead qualification process to solve the issue of low conversion, resulting in a 40% improvement in lead-to-sale conversion."3.

  16. 2024 Sales Manager Resume Example (+Guidance)

    Sales Manager Resume Example: A strong Sales Manager resume should emphasize the ability to develop and implement effective sales strategies, as demonstrated by a track record of increased market share, profitability, and customer satisfaction. Additionally, showcasing experience in leading and motivating sales teams to achieve goals and ...

  17. Key Skills to Include in Sales Manager Resume to Get Hired

    It is one of the best skills to include to your sales resume. 2. Knowledge of buyers' psychology. Deep knowledge of buyers' psychology can set a good sales manager apart. It will allow to engage buyers. Also, the main goal is to establish trustworthy relationship with buyers.

  18. 17 Best Sales Skills to Put on a Resume

    Sales skills are highly valued in many industries, as they are essential for driving revenue growth and building strong customer relationships. Here are some examples of jobs that require such skills: Sales Representative. Account Manager. Business Development Manager.

  19. Project Manager Skills

    Let's start with the processes and the hard skills that make for an excellent project manager: Understanding of project management methodologies (for example, Agile, Waterfall, PRINCE2) Proficiency with project management software (for example, Microsoft Project, Trello, Asana, JIRA) Budgeting and financial forecasting.