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HughesNet Business Internet Review 2023

Data as of 12/19/22. Offers and availability may vary by location and are subject to change.

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It may no longer be the Wild West for businesses needing internet in remote areas, but your options may be limited if you want high-speed internet. Satellite dish rural internet offers a way to stay connected—like DSL, cable, and fiber—to businesses without access to terrestrial internet.

Between the only two high-speed satellite options available— Viasat vs. HughesNet — HughesNet will go easier on your business internet budget. Certain details—like contract lengths, internet reliability, and installation costs—are similar between the two, but as far as cost goes, HughesNet is the cheaper option for monthly service, if not technically "high speed."

Best HughesNet plans for small businesses

Things to consider about HughesNet for business

Thanks to the technological constraints of satellite internet, HughesNet service plans don’t differ by speed. All service plans get you the same 25 Mbps download speed and 3 Mbps upload speed. So if satellite is your only small-business internet option, think about what’s most important to you right now: more data or lower costs?

If your business requires lots of data, the best option is the HughesNet Business 100 plan . It’s a pricey $159.99 per month, but you’ll need this top-tier data plan to do the most intensive online work with many users. You get 75 GB of Anytime Data and 25 GB of Daytime Data.

On the other hand, if you’re price sensitive and don’t have heavy data and internet congestion problems (like large-file downloading and videoconferencing), we recommend the low-cost Business 35 plan. It’s reasonably priced at $79.99 per month and lets you connect a couple of devices for basic internet usage. You’re allowed 10GB of Anytime Data and 25GB of Daytime Data.

When it comes to satellite internet, the most important factors to consider are speed, price, and reliability. Here’s a quick look at how HughesNet stacks up.

HughesNet satellite internet plans, pricing, and speed

Picking a HughesNet Gen 5 satellite service plan for your business means choosing how much data you think you’ll need to use each month—and how much you’re willing to pay for it.

Compare all HughesNet business internet plans

There are no unlimited data deals in satellite internet. Your monthly data allowances are split between Anytime Data and Daytime Data. The cheapest plans come with the sparsest data allowances, and you’ll have to pay more to get more data.

The first three plans allow 25 Mbps of data during the peak hours of the day. To get more out of your Daytime Data, you need to purchase the more expensive plans.

So what happens if your employees stream one too many YouTube videos?  HughesNet won’t charge you extra or shut off your service for going over your limits—but it will reduce your speed for the rest of the month. So think carefully about what online processing your business will be doing at different times of the day before you make your decision.

If you need to connect only a few users and devices for minimal internet browsing, downloads, and file sharing, you can get away with the plans in the 35 to 75 GB total data usage range. But businesses that need to have about 10 or more connected devices at a time and want to run more sophisticated and data-heavy services will need to buy up to the 100 GB options.

Bundles to complete the package

Like most cable, DSL, and fiber internet plans we reviewed, HughesNet offers several ways to bundle internet and other services—like phone or TV—to save money.

• HughesNet Voice: For $29.95 per month on top of your internet plan, you can add satellite phone services to a bundle. HughesNet Voice comes with free activation and features like caller ID and voicemail. You can also get promotional discounts on business phone equipment.
• TV: HughesNet doesn’t provide its own TV service, but you may be able to get a discount on satellite TV by choosing a HughesNet partner like DIRECTV. If you need to keep customers or guests entertained, ask if you can snag a discount by combining offers.

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Reliability and security with no guarantees

Reliability is where satellite internet tends to fall down when compared to cable, DSL, and fiber alternatives. Although the technology is improving, the massive physical distance between your business and the satellites orbiting the planet leads to inevitable delays and outages. Unfortunately, that’s just the name of the satellite game.

HughesNet doesn’t offer any service level agreements for internet uptime or latency—probably due to the choppy nature of all satellite internet services. The company does say that your business data is secure, but we couldn’t find any specific details about the level of security or the encryption provided through its network.

Support and service: Standard fare

HughesNet customer service and support is a mixed bag. If your internet goes down or you’re having trouble with your receiver, you can reach out to the company by phone, in an online chat, or via your online account. But we didn’t come across any technical support guarantees or extra support packages.

On the other hand, HughesNet does offer maintenance plans starting at $12.99 per month to give you access to repair and service technicians in a pinch. Read more about these plans in the technology section below.

The Better Business Bureau, an industry standard rating organization, gives Hughes Network Systems—HughesNet’s parent company—an A+ rating. 1 The rating reflects the BBB’s opinion of how well an organization responds to customer complaints. So, that perfect A+ score is worth noting, considering the poor reputation most internet service providers have with the public.

Technology add-ons and built-ins

HughesNet doesn’t offer a ton of bells and whistles with its small-business internet, but there are some impressive technology details to call out.

• HD video streaming: Because high-definition streaming is so data intensive, you have to opt-in to get access to it on your HughesNet plan. Just be wary of your data usage limits if you choose to stream in HD.
• Online services and app: Log in to your HughesNet account or mobile app to view and pay your bill, check the usage meter, opt in or out of HD streaming, and more.
• Static IPs: Many businesses want IP addresses that don’t change, called static IPs, for hosting servers, remote access, or VPNs. HughesNet allows you the option of a static IP but doesn’t recommend running a VPN because it can cause 50% to 70% reductions in speed.
• Wi-Fi: Every HughesNet business plan comes with a modem that has Wi-Fi built right into it. It’s easy to set up and run a secure Wi-Fi network for employees and a separate one for your customers or guests. The modem uses both 2.4 GHz and 5 GHz technology, which are attuned for network range and speed, respectively.

HughesNet Business Internet vs. top competitors

The fine print: Installation, fees, and contracts

There are several finer details of HughesNet business internet you don’t want to miss.

HughesNet professional installation is totally free for business internet. The technician will install your satellite receiver, modem, and connect your service at no charge.

Well, that’s not quite the whole story. Basic installation is free, but HughesNet charges for any “non-standard” installation items. What’s considered non-standard? Any of these items:

• Any networking or computer configuration beyond the standard network built into the Wi-Fi modem
• Rental costs needed to lift equipment onto tall buildings
• Repeat site surveys by HughesNet technicians
• Structure building or removal costs required to support your service or costs associated with obscuring the cables connected to your HughesNet devices

You can expect installation to last four to six hours, but large organizations may need more time. You (or the employee responsible for the internet service) must be onsite for the duration of the installation. Sorry, you can’t install the service yourself. It’s much too complicated.

Finally, all HughesNet business plans have contracts of 24 months unless you purchase the equipment outright. In that case, you have no contract. Here’s how the contracts, fees, and hardware details break down in more detail: 2

• $299.99 to purchase
• $19.99 per month to lease
• $300.00 to purchase
• Lease costs: $99.99 set-up fee
• No commitment setup: one time fee of $9.99

You can also buy maintenance plans for between $11.95 and $27.75 per month. Maintenance plans give you access to quick service checks or repairs of your equipment and service. The more you pay for a maintenance plan, the quicker you can expect a technician to respond to issues.

The takeaway

The main issue with HughesNet business internet is that there is no unlimited data deal with satellite internet which might cause some extra work to stay within monthly data allowances. Even then, HughesNet still beats the competition in total cost, top speeds, and more. 

Although latency and customer service are ongoing problems, HughesNet edges out victory as the best satellite internet for small businesses.

Learn more about how HughesNet stacks up against the satellite competition with our guide to the best satellite internet providers for rural businesses .

FAQs about HughesNet Business Internet

Thinking of launching your business with satellite internet? First, make sure you know what you’re getting yourself into.

We looked at dozens of factors when reviewing HughesNet business satellite internet, including cost, data caps, customer service, and more. Analyzing this information meant comparing HughesNet to its major competitor: Viasat (formerly Exede) .

As far as speed is concerned, with its recent upgrade to 100 Mbps downloads (with upload speeds still in the 4 Mbps ballpark), Viasat leaves HughesNet in the dust. But with plans that range between $175 and $500 a month, Viasat would have a bigger impact on a small business’s budget. HughesNet’s $69.99 to $199.99 monthly plans may be 75% slower than the new satellite bar set by Viasat, but they’re a bit easier on the bottom line.

Weigh your business internet needs carefully before jumping into a contract with either provider. You may find that you can get by with HughesNet’s more moderate speeds and avoid busting your budget.

Commercially available satellite technology can deliver moderately fast internet speeds . Businesses can get download speeds up to 25 Mbps with HughesNet.

These speeds are much lower than advertised speeds offered by many DSL and cable internet providers. Satellite’s sluggishness is due to the physical distance required to send data to and from orbital stations—at distances reaching 22,000 miles away. 3

Distance leads to another challenge inherent with satellite internet: latency. Sometimes called lag or ping, latency is the total time a piece of information takes to complete a round trip from your internet’s origin to your device.

How does satellite internet work?

Satellite internet providers like HughesNet give you access to the internet from communications satellites orbiting the Earth. To use the internet, your provider installs a dish receiver on your property in a location that has a clear line of sight to the sky. The receiver is then connected to a satellite-capable modem.

You can connect devices like computers, smartphones, or point-of-sale systems to satellite internet connections just like you can with cable or digital subscriber line (DSL) connections. Satellite internet lets you browse the web, download files, stream audio and video, and run online business software.

Satellite internet can be provided to businesses located in areas where high-speed DSL or cable internet is unavailable, making it especially important for businesses in rural or remote locations.

At $69.99, the HughesNet Business 35 plan is a bare-bones business satellite internet plan will let you stay connected to the web without budget-breaking costs.

Transform your business with a free assessment, and get a tailored recommendation for services that will drive better results.

Average internet latency is much higher with satellite internet than land-based internet, which can cause problems with highly interactive online computing, such as HD streaming, file sharing, and Voice over Internet Protocol (VoIP) services.

The good news is both major satellite internet providers—HughesNet and Exede (Viasat)—plan to launch vastly improved satellite systems, which should increase speeds and reduce latency.

Methodology

We looked at HughesNet's pricing, availability, technology and add-ons, overall value, small business expertise, and average internet speeds, among other factors.

At Business.org, our research is meant to offer general product and service recommendations. We don't guarantee that our suggestions will work best for each individual or business, so consider your unique needs when choosing products and services.

Sources 1. Better Business Bureau, “ Hughes Network Systems, LLC .” Accessed December 19, 2022.  2. Hughes Network Systems, “ High-speed Satellite Internet Plans for Business .” Accessed December 19, 2022. 3. HughesNet, “ Satellite Internet .” Accessed December 19, 2022.

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Disclaimer: The information featured in this article is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. All information is subject to change. Pricing will vary based on various factors, including, but not limited to, the customer’s location, package chosen, added features and equipment, the purchaser’s credit score, etc. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase.

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HughesNet for Business

High-speed satellite internet that gives you everything you need to grow your business..

Wherever your business is located, HughesNet® Gen5 provides a reliable, secure, always-on network that gives you instant access to the critical business information and applications you need:

Point-of-sale transactions

File sharing

Online videos

Limited-time offer

Free Professional Installation*!

Leave the installation to the pros. We’ll have you connected in no time.

Call 989-871-7700 to order now!

Stay connected effortlessly.

Connect with your team, clients, and customers with ease, thanks to our service designed for basic business connectivity, social media, and email.

Plus, all Business plans include Express Repair Premium^ – where a certified technician will quickly come to your location so you can continue with business as usual.

For peace of mind, add HughesNet Internet Continuity ✝︎ to your Business plan to backup your primary service and eliminate downtime.

Boost your business growth

Connect multiple devices and share files seamlessly to collaborate with your team and clients effectively, allowing you to get things done faster.

Elevate your business

Enjoy enhanced features beyond basic connectivity, including critical business applications, video, and more.

All plans include:

Fast Speeds

A fast connection to do more of everything online.**

Built-In Wi-Fi

Easily connect your wireless devices throughout your business.

Available in More Places

HughesNet is available where you do business, even where cable and fiber cannot reach.

Trusted by More People

You can rely on America’s #1 choice for satellite Internet.

HughesNet for Business FAQs

• • Network Prioritization: Business data and applications receive network priority.
• • Commercial Installation: Business plans come with professional commercial installation by a licensed technician.
• • Express Repair Premium: All Business plans include expedited repair service.
• • 24/7 Business-class Phone Support: Business customers receive top-tier support when contacting Customer Care.

*Free standard professional installation applies to new Lease subscribers only. Not valid with Purchase option. Limited-time offer.

** Actual speeds may vary and are not guaranteed.

^Includes next-business-day onsite service. 8am-5pm, Monday through Friday. Additional $24.99 fee charged per onsite repair incident.

† If you exceed your monthly plan data, you will experience speeds of 100 kbps until the next billing cycle. Restore your service to full speed immediately with the purchase of Data Tokens.

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HughesNet Business Plans

Hughesnet® For Business Plans

Provide Your Business With A Reliable High-Speed Internet Connection, No Matter Where You Are!

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Get Fast Speeds & Great Deals In Your Area

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Example: 123 Main Street, Annapolis, MD, United States

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Hughesnet For Business

With Hughesnet® for Business, the next generation of high-speed satellite internet is here with new and improved service plans! They are fast, flexible and affordable for any business large or small. Choose from a range of service plans to suit your business needs and connect with plans at speeds up to 100 Mbps! 1 Equipment is business-grade and will be installed by experienced commercial technician.

Order Now & Receive A $200 Prepaid Card Via Rebate* Offer ends 7/15/24

For a limited time, new Hughesnet customers will receive a $200 prepaid gift card with purchase on any Hughesnet business plan! Get fast speeds on every plan, unlimited data, whole home Wi-Fi, and more with Hughesnet! Plus, Hughesnet internet is available from coast to coast, even in the most rural of areas!

*$200 Prepaid Card via rebate applies to new Hughesnet Business subscribers only. Hughesnet equipment and service must be purchased or leased between 5/30/24 and 7/15/24 and must remain active for a minimum of 31 days to qualify. Visit hughesnetrebates.com for details. Rebate submissions must be received by 10/15/24. Card expires 6 months from date issued. Other terms may apply. Offer ends 7/15/24.

Wi-Fi Modem Included & Unlimited Data

All Hughesnet plans come with a Wi-Fi modem and unlimited data 8 even during standard business hours when you need it most. Even if you exceed your service plan data, we won’t cut you off or charge you more. Each service plan comes with a set amount of Priority Data and an unlimited amount of Standard Data. If you use all your Priority Data, your Standard Data kicks in automatically at no extra cost to you!

Available Everywhere & Always On

High-speed internet is available where you do business, even where cable and DSL doesn’t reach with Hughesnet For Business! Gain instant access to high-speed internet with no waiting, dialing in or phone line required. Choose from a wide range of internet service plans to suit your business needs and keep your business online 24/7 with an always-on connection.

Get secure and reliable internet.

Secure & Reliable Internet Connection

Hughesnet for Business is a secure and reliable internet connection for your business. It has been used by Fortune 500 companies for years and more than 15 million credit card transactions travel over our network each day. Your information stays secure by military grade encryption keeping you and your customers safe.

Business As Usual With Hughesnet Voice

Wherever you work, there’s high-speed internet access and great phone service available too with Hughesnet Voice! Hughesnet Voice works over your satellite connection, but it doesn’t slow down your internet or use any of service plan data. You can keep your current phone number or choose a new one if you’d like. Plus, enjoy tons of premium features for free such as Call Waiting, Caller ID, Call Forwarding, Call Return, Enhanced Voicemail with email, Unlimited Calling in the domestic US and Canada, and more! You can also choose an add-on plan for International calling.

Sign up for Hughesnet Voice.

Keep your business connected.

Failover Internet For Your Business

Not only does Hughesnet offer impressive satellite internet for businesses anywhere in the country, but it also has an industry-leading failover feature that keeps your business connected no matter what! Hughesnet Internet Continuity is designed to provide a high-speed connection to your business, so even if you’re main connection fails, you still have a signal. Staying online is incredibly important to most business owners, especially if you need a connection to process payments. If you lose your main internet connect, Hughesnet internet Continuity immediately switches on, ensuring you can keep your business running. Plans start at just $39.99/mo, so give us a call today to sign up!

Learn More About Internet Continuity!

Hughesnet Internet Customer Reviews:

High-speed internet

Get fast satellite internet service — available to anyone, anywhere. Give us a call to speak with one of our internet specialists today!

Get More Data

Videos, music, pictures—with Hughesnet internet you get a huge amount of priority data, so you’re free to explore more of what the internet has to offer. Plus, there is unlimited data! 8

Affordable Plans

Hughesnet offers a variety of affordable internet plans that are built to suit any budget, and are available where you live today, even in areas with slow or no high-speed options!

No Phone Line Required

Hughesnet uses satellite technology, freeing up the phone line for more important things, like making phone calls! Plus there’s no need to dial in – Hughesnet is always on.

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1 Each Hughesnet service plan is designed to deliver the download/upload speeds assigned to that specific plan, however, speeds and uninterrupted use are not guaranteed and may vary based on a variety of factors including, but not limited to the number of concurrent network users. Your Hughesnet experience will vary based on your proximity to the Wi-Fi source.

2 *$49.99 per month represents a $25 per month savings for 12 months on the Select plan and reflects the applied $5 savings for ACH enrollment. After 12 months, plan reverts to the standard monthly fee. $5 savings apply as long as ACH enrollment is maintained. Monthly Lease Fee may be additional. New residential subscribers only. Limited-time offer. Other terms may apply.

4 Free standard professional installation applies to new Lease subscribers only. Not valid with Purchase option. Limited-time offer.

5 $9.95/month offer represents a $20 monthly savings for 3 months. After 3 months, the monthly fee reverts to $29.95. $75 savings on Hughesnet Voice equipment. Offer requires a 24-month commitment. Limited-time offer. Restrictions may apply. Offer void where prohibited.

6 $75 savings on Hughesnet Voice equipment. 24-month commitment required. Limited-time offer. Restrictions may apply. Offer void where prohibited.

7 Transfers of an existing telephone number are not always available.

8 Standard Data may be slower than other traffic during high-traffic periods.

9 $60 instant savings applies to new subscribers. Restrictions may apply. Offer void where prohibited. Speeds and uninterrupted use are not guaranteed and may vary based on a variety of factors including: the configuration of your computer, the number of concurrent users, network or Internet congestion, the capabilities and content of the websites you are accessing, network management practices as deemed necessary, and other factors. When you connect to the Hughesnet service using Wi-Fi, your experience will vary based on your proximity to the Wi-Fi source and the strength of the signal.

10 $10 savings represents $5/month off the DISH TV service and $5/month off the Hughesnet service. Savings apply as long as qualifying DISH and Hughesnet services remain active and in good standing. Limited-time offer. Other terms may apply. DISH Bundle Offer is not available in Alaska, Hawaii, or Puerto Rico.

± Dish TV subscribers are eligible to receive an additional $5/month discount on the Hughesnet invoice so long as their DISH TV account remains active and in good standing. New subscribers only. Limited-time offer. Other terms may apply.

◆Additional equipment fee may apply

** Promo code ALT100 and SAT100 is offered by I-Tech Marketing Group for a $100 gift card for eligible customers. Call for full details, must mention promo code at time of sale.

‡ Per the fifth, sixth, seventh and eighth FCC Measuring Broadband America reports. The FCC report can be found here: https://www.fcc.gov/reports-research/reports/measuring-broadband-america/measuring-fixed-broadband-eighth-report

Minimum term required. Monthly service and early termination fees apply. Visit legal.Hughesnet.com for details.

The more connected devices you have, the quicker you will consume your Priority Data. Hughesnet is not recommended as a full-time video streaming replacement for TV service or console-based gaming activities because they quickly consume your Priority Data. Multiplayer games requiring rapid response are only supported with Hughesnet Fusion plans. VPNs, where you sign into a VPN application to access your work network directly, will significantly reduce service speeds. All plans are subject to the Hughesnet Subscriber Agreement.

Hughesnet and Hughesnet Fusion are registered trademarks of Hughes Network Systems, LLC, an EchoStar company.

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