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https://www.nist.gov/itl/smallbusinesscyber/cybersecurity-basics/case-study-series

Small Business Cybersecurity Corner

Small business cybersecurity case study series.

Ransomware, phishing, and ATM skimming are just a few very common and very damaging cybersecurity threats that Small Businesses need to watch out for. The following Case Studies were created by the National Cyber Security Alliance , with a grant from NIST, and should prove useful in stimulating ongoing learning for all business owners and their employees.

  • Case 1: A Business Trip to South America Goes South Topic: ATM Skimming and Bank Fraud
  • Case 2: A Construction Company Gets Hammered by a Keylogger Topic: Keylogging, Malware and Bank Fraud
  • Case 3: Stolen Hospital Laptop Causes Heartburn Topic: Encryption and Business Security Standards
  • Case 4: Hotel CEO Finds Unwanted Guests in Email Account Topic: Social Engineering and Phishing
  • Case 5: A Dark Web of Issues for a Small Government Contractor Topic: Data Breach

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The 15 Internet Crime Stories That Make Cybersecurity Measures Essential

Read the best, most fascinating tech stories that cover the risks of the digital landscape and find out how to stay safe

Last updated on February 28, 2024

article featured image

Internet crime stories are dime a dozen but these examples will show you why online security is essential. From ethical hacking to blackmail and car hijacking, these true stories show how you must act now to secure your well-being in the digital landscape. We carefully curated the best, most fascinating tech stories that cover the risks involved in any digital activity of device, so use the links below to navigate them.

  • The mom whose laptop was locked down by a ransomware attack
  • Tom was blackmailed because of his hacked Ashley Madison account
  • How ethical hackers took over her PC
  • They remote hacked his car
  • Ransomware deletes 2 years of academic papers
  • His WoW account got hacked. Twice
  • Your data has been breached
  • Catfish isn’t dinner, it’s lies, manipulation, and theft
  • Hillary Clinton’s Aides Got Phished And Lost Her The Election
  • He fell prey to the same scam twice and lost $1,350
  • Who would want to be you? Some can even become You.
  • When your workplace, a gaming giant, gets hit
  • The casual, public Wi-Fi hack
  • Customer support falls prey to a social engineering hack
  • Hotel managers and clients had nightmares due to one lock hack posted

Cyber security incidents and getting hacked seem like distant, fascinating things where other people get hurt, but you stay safe. Truth is, getting hacked or scammed can happen to anyone and it might even have happened to you in the past.

The average number of devices used by you and most people have increased exponentially in the recent years. We’re surrounded by IoT devices, wear smart bracelets, have friends who are betting their savings on cryptocurrency,  and we sign up to dozens of social media platforms.

This means cyber attacks have a lot of ways to get to you – either by targeting you specifically or by simply compromising your info in large-scale attacks. The best way to learn is through experience, so let’s do just that.

Here are the real stories of people who got hacked and what they learned, plus some actionable tips to enhance your security.

1. The mom whose laptop was locked down by a ransomware attack

Two days before Thanksgiving, Alina’s mother got hit by a ransomware attack. 5,726 files got locked by CryptoWall , an encryption malware so powerful it is almost impossible to recover the information.

Alina’s mom contacted the attacker through the ransomware’s communication feature.

As all ransomware creators, he told her she can either pay to get her files back or lose them forever.

ransomware-damage

The price to unlock her files was 500$ in the first week and 1000$ in the second one, after which the files would be deleted.

Payment was to be done in Bitcoin, a complicated process which she had to learn on the fly.

Because of a major snowstorm that closed down the banks, Alina’s mom couldn’t pay the ransom in the first week, and ended up having to plead with her attacker to not increase the price to 1,000$.

Surprisingly, he accepted and gave her the key to unlock her files. However, no one should ever pay a ransom, the risks far outweigh the benefits.

T he full story is here: How my mom got hacked & What I’ve learned after my mom got hacked (and her data held for ransom)

Find out what steps to take for your protection: WHAT IS RANSOMWARE AND 9 EASY STEPS TO KEEP YOUR SYSTEM PROTECTED

2. tom was blackmailed because of his hacked ashley madison account.

ashley madison hack

After the Ashley Madison hack, cyber criminals contacted him and demanded 500$ to remove his name from a publicly searchable registry.

If not, they would also send an email to his family, informing them of Tom’s affair. Tom refused, believing that if he paid them, they would know that he had something to lose and could be blackmailed further.

He was wise, but that didn’t mean he didn’t suffer. In the end, Tom had to live knowing his affairs on AM could be exposed at any time by the hackers.

Moreover, there were also people who took it up upon themselves to impart justice on people in circumstances they couldn’t, or wouldn’t, understand.

The story: In Ashley Madison’s wake, here’s one man’s story of sex, sorrow and extortion

Securing your pc doesn’t have to be expensive: 13 free pc security hacks to build your online protection, 3. how ethical hackers took over her pc.

Sophie is a technology reporter at the Daily Telegraph.

As part of an assignment, she accepted to be part of an ethical hacking experiment. Basically, a group of ethical hackers would try to compromise her system without her knowing how, when and where.

social-engineering-tactics

They pretended to be whistleblowers in control of sensitive government information and sent her an email with some of the files attached.

The malware infection occurred the moment she opened the file, and the attackers got access to everything, including email address and web cam. And it wasn’t even that difficult to do.

The story: How hackers took over my computer

This is how you can protect your email address: the complete guide to email security, 4. they remote hacked his car.

Andy Greenberg, a senior writer at Wired, once took part in a groundbreaking experiment which tested how car hacking could be done.

wireless carjacking

Next, the transmission was cut and finally, they remotely activated the breaks. And they did all of these things with Andy behind the wheel.

The experiment uncovered a massive flaw in Jeep’s cars which was later fixed. Today, this is even easier to achieve, due to the rise of electric cars and the huge push towards autonomous vehicles like trucks, taxis and more.

The story: Hackers Remotely Kill a Jeep on the Highway—With Me in It

Learn more about how software can expose you, something that works the same way whether we’re talking about computers or self-driving cars: 8 vulnerable software apps exposing your computer to cyber attacks, 5. ransomware deletes 2 years of academic papers.

What’s the first thing people do when they get hit by a malware attack? They panic and ask for help in a dedicated forum: “My PC is infected.

Please, can anyone help me? ”

For this user however, it was too little, too late. For 2 years he worked on his academic papers, and then they got encrypted by ransomware.

The timing was awful as well: it happened right before they were due. Antivirus didn’t help and he had no backup.

case study internet security

We hope he didn’t pay.

What we do know is that ransomware attacks are much more frequent that you can imagine and they target individuals and businesses alike.

The story: My PC got hacked by troldesh ransomware. please is there anyone who can help.

Find out how to backup your data so ransomware does not affect you: how to backup your computer – the best advice in one place, 6. his wow account got hacked. twice.

Gamers are favorite targets for cyber criminals, since they don’t want to lose the time and money invested in a character and are willing to pay the ransom.

As a result of a potential phishing attempt, this guy had his WoW account hacked and all his progress lost. And it happened to him not once, but twice!

world of warcraft logo

The same type of attack happens in most popular online games.

League of Legends phishing volumes are truly legendary, so we talked to their security team to find out how to avoid getting your account stolen.

The story: So my WoW account got hacked… twice.

Learn more about security and gaming: gamers, time to take your cyber security to the next level, 7. your data has been breached.

The Office of Personnel Management, OPM for short, can be considered the US Government’s HR Department.

Among other things, it keeps records of employee personal information, such as height, weight, hair and eye color.

In 2014, the OPM got hacked, and the information of 22 million government employees leaked, most likely in the hands of a foreign government.

equifax hack data identity theft comic

143 million US consumers had their sensitive personal information exposed. That’s 44% of the population and today we’re still seeing reports of more Equifax leaks.

Odds are, if you’re a US citizen, your info is floating around on the dark web , at the mercy of cyber criminals. What do you think the US government did to deal with the Equifax hack?

After less than one month since the incident, the IRS awarded Equifax a contract for fraud detection. Clearly, it’s up to you and you alone to protect your identity.

The story: OPM got hacked and all I got was this stupid e-mail

Learn how to stay as safe as possible from identity theft: how to prevent identity theft in 20 essential steps, 8. catfish isn’t dinner, it’s lies, manipulation and theft.

Some people hack you not with malware or suspicious links, but by gaining your trust and love.

This journalist’s mother started using the online dating site Match.com, and eventually formed a connection with a soldier on active duty in Afghanistan.

After a while, the soldier asked for a 30,000$ loan to help him clear a sizeable inheritance of gold and jewelry from US customs.

By now, the journalist and her brother intervened, suspecting the soldier was catfishing their mother.

case study internet security

In the Match.com case, the victims confronted the man with their suspicions and other evidence they had accumulated over time.

The supposed soldier revealed he was a man from Ghana trying to support his sisters, and scamming people online was the best way he knew how to do that.

The story: My mom fell for a scam artist on Match.com—and lived to tell the tale

Learn about the top online scams and how to avoid them: top 11 scams used by online criminals to trick you, 9. hillary clinton’s aides got phished and lost her the election.

Unless you’ve been living under a rock, you definitely know why Hillary Clinton lost the US Election to Donald Trump.

hillary clinton hacked emails

When forwarding the phishing email to a computer technician, he wrote “This is a legitimate email” instead of “illegitimate”.   This gave hackers from Russia access to about 60,000 emails from Podesta’s private Gmail account.

They stole all that data, gave it to Wikileaks, and the rest is actual history.

“The FBI’s laid-back approach meant that Russian hackers were able to roam inside the DNC’s computer systems for almost seven months before Democratic officials finally realised the gravity of the attack and brought in external cybersecurity experts.”

But it was too late, as the election results have shown.

The story: Top Democrat’s emails hacked by Russia after aide made typo, investigation finds

Learn why phishing is so effective and how you can avoid it: 15 steps to maximize your financial data protection, 10. he fell prey to the same scam twice and lost $1,350.

In 2007, Justin was at a difficult point in his life.

Unemployed, with a weak skill set and verging on alcoholism, Justin decided to turn his life around by moving to Italy.

Determined to find a cheap flight, Justin searched for sellers of frequent flyer miles.

He found two sellers and talked to them over the phone. One of them even sent him a photo of his driver’s license. In a twisted sequence of events, both of them scammed him for a total sum of 1350$.

Sounds unlikely?

Think again. Justin tried to find a cheap shortcut and get that ‘too good to be true’ deal and became blind to any potential scammers.

Plus, the phone conversations and photos helped dispel any suspicions he might have. This is how most scamming attempts succeed, by preying on people who give in to the fear of missing out.

The story: How I Lost $1,350 by Falling for the Same Internet Scam Twice in One Week

Learn more about how social scams work and how to avoid them: social scams – the full breakdown and protection plan, 11. who would want to be you some can even become you..

One day, Laura received a call from her credit card company, saying someone else had tried to obtain a credit card using her name, address and social security number.

identity theft identity fraud

Eventually, she guessed the answers and saw the extent of the damage.

The impersonator had created more than 50 accounts in Laura’s name, and got credit for utilities such as heat, cable, electricity and even a newspaper subscription.

What’s more, the companies went after Laura in order to get their money back.

After notifying the police and tracking down the impersonator, Laura got a court order and managed to fix a lot of the damage, but only after a lot of sweat and stress.

While her case was a fortunate one, few people share her luck and this story should act as a reminder to always safeguard your personal information.

Another stolen identity case created a buzz on Reddit . This user had an argument with an old roommate, who then decided to take revenge.

He created social media accounts using the victim’s name, photoshopping the person with an ISIS flag and posting questionable content The story: ‘Someone had taken over my life’

While a scary and multifaceted attack, it is possible to protect yourself against these types of threats. Here are 20 SECURITY STEPS YOU SHOULD TAKE TO PREVENT IDENTITY THEFT.

12. when your workplace, a gaming giant, gets hit.

In late 2014, one of the biggest and most expensive hacks ever recorded took place at Sony and one employee reveals the inside situation.

playstation logo playstation hack 2014

Half of the companies 6800 computers and servers were rendered dead and had ALL of their information stolen and deleted.

As a result, employees had to rewrite every single deleted file by hand. Paper became the main form of communication, used in written memos and to-do-lists, even their salaries were paid using hand-written checks.

The damage didn’t stop there.

The hackers got a hold of employee personal information. The source of the article had to change all her credit card passwords, Facebook, Amazon and eBay accounts, almost 30 accounts in total.

The story: I work at Sony Pictures. This is what it was like after we got hacked.

Because of their size and income, companies are frequent targets for hackers. here is a list of 10 critical corporate cybersecurity risks, 13. the casual, public wi-fi hack.

Maurits Martijn, a Dutch journalist at De Correspondent, entered a busy Amsterdam café with Wouter Slotboom, an ethical hacker.

Within a few minutes, Slotboom had set up his gear, consisting of a laptop and a small black device and connected to the coffeehouses Wi-Fi.

Public Wifi Security Essential Guide

All you needed was around $80-90 worth of software and equipment, an average intelligence and that was it, a few minutes was all it took to get a hold of a few dozen users personal information.

Slotboom’s small, black device could fool a phone into connecting to his own Wi-Fi network, giving him control over the entire traffic coming and going from a device.

If Slotboom wanted to, he could wait until one user wrote in his email address and password and then take it over.

With it, he could control most of the services registered on that email.

While you don’t need to be paranoid every time you connect to a public Wi-Fi, it’s best if you know the risks of doing so.

The story: Don’t use public Wi-Fi when reading this article.

There are ways in which you can stay safe on public hotspots: 11 security steps to stay safe on public wi-fi networks, 14. customer support falls prey to a social engineering hack.

amazon support

The impersonator then used Eric’s fake information in a conversation with an Amazon customer support representative and found out his real address and phone number.

Using Eric’s real information, the impersonator got in touch with various services and even managed to issue a new credit card in Eric’s name.

Eric got wind of his impersonator’s efforts by reading the customer support transcripts, and also found out his real purpose: to get the last 4 digits of his credit card.

Amazon didn’t do anything to protect Eric’s account, even though he repeatedly signaled the problem, so he finally decides to switch from Amazon to Google.

As a parting note, he gets an email from Amazon implying they have provided the impersonator with the last 4 digits of his credit card.

This story about this guy’s tumultuous experience with Amazon will make you think twice about storing confidential information in your online accounts.

The fact that Amazon failed to protect his account and look into the matter shows how a lack of cyber security education can endanger users

The story: Amazon’s customer service backdoor

Here is a guide on how to protect yourself against social engineering attacks, 15. hotel managers and clients had nightmares due to one lock hack.

In this Forbes story , reporters chronicles the chaos experienced by hotel managers and the panic felt by their customers after a burglar used online hacking tools to bypass the electronic locks on the doors.

onity_door_lock

He then used that Onity-lock hack to do a series of break-ins. How did this cautionary tale end?

On a bittersweet note.

The original burglar is serving a prison sentence, but the electronic locks in question can still be easily hacked.

A Wired reporter tried it himself, almost 6 years after the original Onity hack, and it still worked. He managed to break into a hotel room.

His story is amazing and it follows the birth of the original hacking method, how the burglar got to it and what came out of the entire publicized event.

The story: The Hotel Room Hacker

If you rely on electronic locks and other IoT devices to secure your belongings, this guide will be very useful:   IOT SECURITY – All You Need To Know And Apply

16. the moderna conundrum.

According to Reuters and other major publications , Moderna Inc, one of the three biotech companies developing an efficient COVID-19 vaccine, has come under attack in late July. US’s Justice Department and the FBI have accused two Chinese nationals in this case.

They have been charged with spying on the American biotech company and three other targets in a bid to slow down or effectively stop the development of the COVID-19 vaccine.

Source from inside the FBI has revealed that the two arrested Chinese citizens are part of a hacking group funded by the Chinese government.

The company has emerged unscathed from the incident. No data has left Moderna’s databanks and the network remains intact.

The story: China-backed hackers ‘targeted COVID-19 vaccine firm Moderna’

These stories may help you realize that not protecting your information and relying on other Internet users to be nice and play fair is not a viable strategy.

Cyber criminals don’t care about the consequences of their attacks.

They only want to reach their purpose, and sometimes that purpose may have nothing to do with you.

You could just be a collateral victim, but the aftermath would be all too real for you.

Author Profile

Ana Dascalescu

Cyber Security Enthusiast

The Atlantic wrote about cyberflâneur and I think that's the best way to describe myself. Or maybe a digital jack-of-all-trades with a long background in blogging, video production and streaming. I spend my waking hours snooping through online communities of all types, from Reddit to security forums, from gaming blogs to banal social media platforms like Instagram. Sometimes I even contribute to those communities.

Related Articles

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This is going to help me with my TedTalk homework so much Thank u

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All govts should have passed cyber crimes prevention laws with universal applicable provisions along with trans-border access of criminals.

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I have been hacked by an old boyfriend for 7 years. On a daily basis he ruins my life. is their any legal help out their to prosecute someone? police do nothing.

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This is a very good article and would have been ever so much more usefull before hacking actually became a threat to EVERY SiNGLE person on the planet. One day, i dont know, whenever I had my first real smartphone stolen or lost I guess. Like an iPhone 3g or a Motorolla Razor back then, combined with the loss of a social security card, a couple licenses, AAA, bank cards etc….have I gradually become more and more awhere of fraudulent cr@p regarding every aspect of my life to the point I swear people think ive lost my sanity. From false electric bills, to CC’s, not to mention the hell that has become fraudulent phone bills in hardware, upgrades, accts. Really I have no idea at all just how far it reaches at this point. Is it unmodest of me to say that my whole complete tall tale to this day should be up in that top 12 list? In my eyes this IS the end of the world. Information being hacked by individuals, god willing yours or anyone elses with ZERO morals falls into the wrong hands could perform some of the most malicious of anythings. I guess it comes down to whose “code” is better. Kind of like an anonymous shouting contest or chess game. “My ‘d@>k’ is bigger than yours.” They didn’t teach us any coding BS or how in the hell to read it when i was in highschool. But it should come footnoted by whoever is lurking in your server, their address, etc…so you can go to their house and introduce yourself. Oneday not too long ago this cyber security ‘deal’ became extremely serious and god forbid as damaging as it has been on myself and my family. Rule #1 – Never lose ANYTHING!!!!!! Rule #2 – ANYTHING At ALL. Especially a smartphone and make sure anytime you connect to the internet via wifi at your home that it is secure with a dome of protection. I’ll kill it with that last fact is so important or you may one day ramage your neighbrhood knocking on every single persons home within a 3 mile radius and demand to know who provides their internet service. And on that very same day you may end up going to a mental ward and then getting arrested because you can’t read the code or prove a damn thing. I could write a book.

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Area 1 Security: Preempting phishing attacks

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About Area 1 Security

The industry’s most comprehensive anti-phishing solution, Area 1 Horizon identifies threat campaigns, attacker infrastructure, and delivery mechanisms to stop targeted phishing attacks during the earliest stages of an attack cycle.

Tell us your challenge. We're here to help.

By building its security service on google cloud platform and using its tools to analyze massive information streams, area 1 security provides the best service possible for its customers., google cloud results.

  • Protects customers against phishing attacks in their earliest phases
  • Takes decisive and comprehensive action across all phishing vectors—email, web, network
  • Performs rapid large dataset queries (100TB+) to identify small patterns indicative of emergent phishing campaigns

Analyzing more than 3 billion events every day

Area 1 Security uses a big data platform to identify targeted phishing attacks early and stop them. Founded by those who led and built the big data and analytics infrastructure for the National Security Agency (NSA), the company eliminates the threat from phishing, which remains the number one way hackers breach businesses, steal data, and cause financial damage. Area 1 Security gives customers the ability to change outcomes and protect themselves.

Area 1 Security uses a cloud-based service to uniquely identify targeted attacks based on the infrastructure and delivery mechanisms attackers use. The company analyzes a vast amount of information daily using sensors across the internet, a high-speed web crawler that spiders up to six billion URLs every month, and a distributed sensor network that gathers billions of network events in a day. It sends that information to a massive data warehouse for analysis where it is processed to discover emerging and ongoing cyberattacks. The company turned to Google Cloud Platform for its scalability, performance, and sophisticated data analytics tools.

“Area 1 Security’s service depends on scale, speed, and smart, fast analytics. Google Cloud Platform superiority in data analytics tools, processing, and highly scalable storage helps us provide the best security service possible for our customers.”

“Area 1 Security’s service depends on scale, speed, and smart, fast analytics. Google Cloud Platform superiority in data analytics tools, processing, and highly scalable storage helps us provide the best security service possible for our customers,” says Phil Syme, Chief Technology Officer at Area 1 Security.

“With Google Cloud Platform, Area 1 Security has been able to identify millions of phishing attacks and malicious campaign events,” says Blake Darché, Chief Security Officer at Area 1 Security. “From reconnaissance through exfiltration, Google Cloud Platform provides us with unparalleled capabilities to discover attacks in their earliest formative stages and protect our customers.”

Identifying cyber threats faster

Area 1 Security’s total attack data warehouse contains more than approximately 3 petabytes, including a quarter of a trillion attack metadata records. Additionally, the company’s service needs to analyze over 3 billion events every day. To do that, the company uses a variety of Google Cloud Platform tools to host and analyze massive streams of information.

“With Google Cloud Platform, we can be agile and quick, while having a minimal operational staff,” says Phil.

The company’s data is stored in Google Cloud Storage , and Google Cloud Dataflow streams data to Google BigQuery and Google Cloud Bigtable . Google BigQuery, which hosts a database of more than 330 billion rows, performs analysis and ad hoc queries that help Area 1 Security quickly identify impending attacks. The company realized that when querying large datasets, Google BigQuery is the only cloud-based solution capable of handling a data set this size within the SLA required for its enterprise customers.

“When it comes to identifying security threats, speed and time are of the essence. With Google Cloud Platform, our platform gets answers in 30 to 60 seconds when querying a massive data set, which in turn allows us to rapidly protect our customers before attackers breach their network.”

A curated set of attack and phishing data is sent to Google Cloud Bigtable for fast searches. Area 1 Security then uses its cloud services to take action against phishing attacks before they cause damage to customers.

“When it comes to identifying security threats, speed and time are of the essence,” says Phil. “With Google Cloud Platform, our platform gets answers in 30 to 60 seconds when querying a massive data set, which in turn allows us to rapidly protect our customers before attackers breach their network.”

Built from the ground up for security

Given recent breaches and state-sponsored vulnerabilities in off-the-shelf networking equipment, Area 1 Security sought a public cloud provider that could provide the security to run its systems.

“Google Cloud Platform has its own purpose-built chips, servers, storage, network, and data centers,” says Phil. “Google’s dedication to hardened security across the entire infrastructure means that Area 1 Security can trust the software that we run in Google Cloud Platform to be secure.”

Big data helps identify big threats

Google Cloud Platform helps Area 1 Security find threats, saves the company money, and lets its engineers focus on predictive analytics to find threats instead of running data center infrastructure. Digging through massive amounts of big data to find the small patterns that signal an early attack takes an enormous amount of computing, and Google Cloud Platform provides the power to do it.

“We didn’t have the time or resources to build our own infrastructure at large scale,” adds Phil. “With Google Cloud Platform we got an instant data warehouse and a fast, comprehensive search. We’ve saved many person years of engineering effort, so we can provide a unique security service for our customers.”

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Selected case studies on security challenges and solutions.

Security case studies: Selected in-depth explorations of how leading organizations have approached critical security challenges.

These case studies provide the chance to learn from your peers, whether you are creating an overall strategy or working to solve a specific tactical security problem. (Note: None of these articles were written or sponsored by product and service providers.)

Case study collection updated 10/16/2012.

Leadership and Organizational Issues

Governance, risk and compliance

Fiserv’s GRC process and software implementation (2012)

GRC is a process, not a technology. Fiserv identifies the benefits and challenges of its GRC work.

Alignment with corporate mission and profitability

Dunkin’ Brands security focuses on making dough (2010)

Aligning corporate security with corporate priorities makes everyone’s fortunes rise. A look behind the counter at Dunkin’ Donuts’ parent company. [Full article requires

E-discovery

NBC Universal takes e-discovery inhouse (2010)

NBC Universal saw requests for e-discovery services soar in just a few years. The company’s CISO, Jonathan Chow, knew there had to be a more efficient and cost-effective way to handle it.

Digital and Physical Security Convergence:

Constellation Energy (2005)

What does it take to make security convergence happen? One secret is to sneak up on it, the way Constellation Energy did, by seeming to be doing something else entirely.

Enterprise Risk Management:

All systems go at Georgetown University (2010)

ERM might seem a lofty concept, but Georgetown University provides an example of turning that concept into specific systems and projects that reduce risk.

Information Risk Management:

Harland-Clarke Rechecks Risk Management (2007)

New security program adds more systematic processes for evaluating, prioritizing and mitigating risk.

Departmental Organization:

Reinventing T-Mobile’s Security Function (2006)

T-Mobile needed to reinvent its security function, so it recruited a veteran team to shape a new asset protection division. The goal: Inject risk calculations into every business decision.

Safety and Community Relations:

Boston’s Infectious Disease Research Lab (2006)

When controversy hit, Kevin Tuohey became the public face of a high-profile plan to study deadly diseases in Boston. To succeed, the security director would have to become part diplomat, part great communicator.

Security Metrics, Budgets and ROI

Cost management:

IT security on a shoestring budget (2011)

Michael Dent, CISO of Fairfax County Government in Virginia, created an enterprise-wide IT security program with a fraction of the budget he wanted.

Budgeting, Metrics and Security Value:

American Water (2006)

How American Water’s Bruce Larson uses a simple metric to build bridges with business partners and justify security spending at the same time.

Project ROI:

Digital Video Surveillance at Intel (2005)

Allen Rude, security manager at Intel, invested more than four years in an ROI study to justify the cost of digital video surveillance.

Threats and Defenses

Advanced Persistent Threats:

APT in action: The Heartland breach

Heartland Payment Systems CTO Kris Herrin talks about the attack that changed his views on data security.

What’s the business case for GRC? (2012)

Governance, risk and compliance (GRC) can be a dauntingly complex undertaking. But for Fiserv, the alternative was even more complicated.

Situational Awareness:

Inside the new World Trade Center (2011)

Louis Barani leads the construction of an integrated system to help identify security and safety issues by connecting the dots faster.

Cloud security:

More tales from the cloud (2011)

Challenges and solutions at three companies moving into cloud-based IT services:

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Identity management:

How DTCC took on ID management (2011)

A look at why DTCC deployed identity and access management software from Hitachi ID Systems to automate its password management processes.

Access control:

Policy-based access control at a university (2010)

One school’s approach to maintaining security in an open environment.

Virtualization Security:

Virtual Server Security at Schwan Foods (2010)

When it comes to sampling innovative technology, Schwan Foods, a multibillion-dollar frozen food producer, digs right in.

DDOS and Online Extortion:

How a Bookmaker and a Whiz Kid Took On a DDOS-based Online Extortion Attack (2005)

What it’s like to get hit with a DDoS attack (2010)]

Facing an online extortion threat, bookmaker Mickey Richardson bet his Web-based business on a networking whiz from Sacramento who first beat back the bad guys, then helped the cops nab them.

Anatomy of a Fraud (2004)

Most fraud victims clam up. In this check-tampering case, the victim-a small-business owner-decided to speak out. The resulting cautionary tale offers a rare, detailed look into the mechanics and psychology of fraud. And its aftermath.

Phishing and Incident Response:

Midsize Bank (2005)

What happens after a phishing attack? Here’s one midsize bank’s phishing incident response plan.

Product Counterfeiting:

Drug Busters: Novartis (2005)

Novartis deploys a global team to track down counterfeit drugs and help authorities prosecute counterfeiters.

Video Surveillance:

Surveillance Cameras at Secaucus Junction (2005)

New Jersey Transit’s new station finds additional benefits in its security cameras.

School Security:

Securing the Suburban High School (2007)

Privacy, safety, security and budgeting considerations collide.

Crisis Communication: 

Gale Global Facilities Services (2006)

With good planning, Web and mobile technologies can help find and inform employees in the event of a disaster. A global company shows how.

Simulations and exercises:

USAA’s Disaster Drill: Practice Makes Perfect (2003)

As one of the nation’s largest insurance companies, USAA is in the business of managing risk. So it makes sense that the company uses exercises, simulations and drills to learn how to respond in the event of a disaster.

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Building a culture of cyber security

  • Call for Change
  • When Tech Meets Human Ingenuity
  • A Valuable Difference
  • Meet the Team
  • Related Capabilities

Call for change

Before 2010, threats of ransomware and malicious malware seldom, if ever, made the news headlines. But as more and more information moved to the cloud and digital technologies expanded, so did the frequency and sophistication of such cyber attacks. This shift prompted organizations and individuals to do more to protect the information they stored and transferred within these infrastructures.

Within Accenture, a small team was tasked with formulating a response, strengthening and expanding our security defenses beyond technical systems, tools and controls by restructuring our security approach to meet Information Security Management System (ISMS) standards. Such standards looked to manage cyber security with a focus on people, processes and technologies, and served to establish the framework to protect Accenture’s global and increasingly mobile workforce.

Further, the team also undertook a formal assessment process in 2011, designed to create a comprehensive Information Security Risk Profile for the company. This move helped identify and prioritize security risks, as well as the actions necessary to prevent and protect against them. These transformative steps led Accenture to formally create the company’s information security organization.

Now with over 50,000 physical and virtual servers operating our business and supporting our clients, the Information Security organization is more than 800 people strong across the globe. The team’s expertise spans technical architecture and security operations, governance and risk management, acquisition integration, threat response and intelligence, compliance and behavior change.

“To protect the data we are entrusted with, our Information Security organization continues to adapt and optimize its risk resilience, addressing current cyber threats while preparing for new issues tomorrow might bring.” — KRIS BURKHARDT , Accenture Chief Information Security Officer

When tech meets human ingenuity

Our Information Security organization was developed around a strategy focused on building a resilient buffer against evolving threats and risks facing Accenture and our clients. This strategy also fosters a mindset within Accenture where everyone takes accountability for putting security first. A further aspect of the strategy is the establishment of several distinct areas and an extensive governance network led by the Chief Information Security Officer.

This network of accountability plays a critical and necessary role in maintaining Accenture’s security posture. The Information Security organization, which operates 24/7/365, can quickly respond to and address attacks, threat intelligence, system patching, vulnerabilities and workstation remediation. With Accenture’s increasing organic and inorganic growth, the areas of assessing acquisition security environments, employee security training and protecting our client data have become even more significant in the day to day activity of our organization.

As our Information Security organization has matured, cross-functional teams have been put in place to monitor and provide oversight to the security practices across a wider swath of Accenture’s business. Now, cross-collaborative groups like the Policy & Advisory Committee, Security Steering Committee and Accenture Information Security Leads meet and communicate regularly to ensure good security standings company-wide, or that concerns are raised and escalated promptly.

case study internet security

A valuable difference

Given an environment of aggressively growing cyber threats, Accenture’s risk tolerance has changed. In response, the industrialized processes of our Information Security organization continue to prove value, most visibly through the overall culture of shared accountability that has developed across the company. Through our team’s fine-tuned programs and processes, every Accenture employee understands they each play a role in keeping Accenture and its clients secure.

One tangible way this understanding has manifested is in employee participation in the award-winning Information Security Advocates program. This program engages each person in bite-sized, “gamified” security training exercises each quarter. Learning experiences on topics like social engineering , credential theft and working remotely are modified and refreshed regularly as new threat realities are identified. This training—a lot of which is voluntary—has shown that with each completion employees are much less likely to be involved in a security incident. And, on average, 99% of all employees become Information Security Advocates each year.

Another valuable capability from the evolution of Information Security is the I SO-certified Client Data Protection (CDP) program . This program provides Accenture client engagement teams with a standardized approach to managing risk through a set of security processes, controls and metrics. A CDP plan is developed for each client project and provides end-to-end security risk management measures covering physical, application, infrastructure and data security.

A further valuable outcome is detailed reporting. Key security performance indicators (KPIs) from across the business are captured and fed into a comprehensive Security Posture Scorecard (SPS). The contents are used to report out to the highest levels of Accenture leadership weekly, and to the Board of Directors twice a year. The dozen-plus KPIs include measures such as vulnerabilities, out-of-compliance servers, and misconfigured networked devices. In reviewing the SPS, Information Security teams have a very near real-time view of the global security posture. This view gives them the ability to take corrective actions more proactively and plan strategically.

Our Information Security organization’s continuous flexibility through a constant state of change and our ability to reinforce a security mindset across a global workforce, demonstrates one Accenture that protects client and Accenture information.

“Protecting our services and data are an absolute top priority and a cornerstone of our client relationships.” — JO DEBLAERE , Accenture Chief Operating Officer

Employee commitment

99% of all Accenture people are Information Security Advocates.

Secure devices

~1M workstations, servers, wireless access points and mobile devices secured.

Protecting client data

+2K client projects with active CDP plans.

Maintains certification for data-privacy standards.

CSA Security, Trust & Assurance Registry (STAR)

Awarded, and maintains, the highest Gold-level certification for Accenture-managed cloud infrastructure.

Accenture ranks top among its peers in maintaining a strong defense against threats, as reported by the leading cyber security rating vendors in each risk category.

Meet the team

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Kris Burkhardt

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Steve Zutovsky

Related capabilities, how accenture does it, information security at accenture.

Cyber Insight

What is case study in cyber security? Learn from real-life examples.

June 27, 2023

case study internet security

As a cyber security expert with years of experience, I understand how intimidating it can be to protect one’s digital presence in today’s world. We constantly hear about security breaches, ransomware attacks, and hackers stealing sensitive data. However, it’s not just the industry professionals who can learn to protect themselves from cyber-attacks. With the right knowledge, anyone can learn how to spot and neutralize potential threats.

One of the best ways to gain this knowledge is through real-life examples. That’s where case studies come in. These case studies allow us to learn from actual cyber-security incidents and understand what went wrong, why it happened, and how it could have been prevented. As a reader, you’ll be able to apply this knowledge to your own digital presence, and protect yourself, your family, and your business from cyber-attacks.

So, in this post, we’ll dive into what exactly a case study is in the context of cyber-security. I’ll show you how to use these case studies to learn from past security incidents, how they can help you understand the risks you face, and ultimately, how to protect yourself from becoming a victim of a cyber-attack. Are you ready to learn from some real-life examples in cyber-security? Let’s get started!

What is case study in cyber security?

The team responsible for conducting a cyber security case study typically employs a variety of methods to get a complete perspective on the threat environment. Some of the methods they may use include:

  • Collecting data from internal security systems, such as firewalls and intrusion detection systems, to identify potential threats
  • Analyzing data on cyber-related threats from external sources, such as threat intelligence feeds and open-source intelligence (OSINT)
  • Engaging with other organizations or industry groups to share information and best practices
  • Conducting interviews with employees and other stakeholders to gather insights and information about the incident

Once the team has collected and analyzed all the necessary data, they develop a detailed report outlining their findings and recommendations for improving the organization’s cyber security posture. This report may be used to inform the development of new policies and procedures, or to train employees on how to better detect and respond to cyber threats. Ultimately, the goal of a cyber security case study is to help organizations become more resilient and better prepared to defend against cyber attacks.

???? Pro Tips:

1. Understand the purpose of a case study in cyber security. A case study is an in-depth analysis of a particular cybersecurity event or incident, which is used to identify the weaknesses in the system or processes and provide insights into how to improve them.

2. Choose the right case study. When selecting a case study for analysis, ensure that it is relevant to your organization’s cybersecurity practices and challenges. Consider factors such as industry, size, and security posture while selecting a case study.

3. Analyze the case study thoroughly. When analyzing a case study, pay attention to the details of the event or incident being studied. Take note of what went wrong, how it could have been prevented, and what the organization did to recover. This analysis will provide valuable insights into improving your organization’s cybersecurity defenses.

4. Discuss the findings with your team. Once you have analyzed the case study, share your findings and insights with your cybersecurity team. Use the case study as a learning opportunity to explain the importance of cybersecurity management and how to develop proactive strategies to prevent similar incidents.

5. Use the insights to strengthen your organization’s defense. After reviewing the case study and discussing its implications with your team, develop strategies and tactics to strengthen your organization’s cybersecurity defenses. Use the insights gained from analyzing the case study to better protect your organization from similar cyber attacks.

Understanding Case Study in Cyber Security

A case study is an in-depth analysis of a particular problem or situation. In the context of cyber security, a case study focuses on the use of specific tools and techniques to identify, analyze, and mitigate cyber threats. Cyber security case studies are valuable resources that help organizations better understand real-world threats and develop effective strategies to protect their assets against them. Case studies provide insight into how attackers target specific businesses, the methods they use, and the impact of their actions.

The Importance of Threat Monitoring in Cyber Security

Threat monitoring is one of the most crucial aspects of cyber security. It involves regularly monitoring and collecting data on cyber-related threats around the globe, which could affect the sector or business. The goal is to identify potential threats and notify the relevant teams so that they can take appropriate action to prevent or mitigate the risk. Without effective threat monitoring, organizations are vulnerable to a wide range of cyber threats, including malware, phishing attacks, ransomware, and other malicious activities.

Methods Used to Collect Data on Cyber-Related Threats

There are various methods used to collect data on cyber-related threats, including:

  • Network scanning: This involves scanning the organization’s network to identify potential vulnerabilities and threats.
  • Vulnerability assessments: This involves identifying and assessing potential vulnerabilities in the organization’s hardware, software, and network infrastructure.
  • Penetration testing: This involves simulating a cyber-attack to identify weaknesses and vulnerabilities in the system.
  • Intelligence gathering: This involves collecting and analyzing information from various sources, including social media, open-source databases, and other traditional intelligence sources, to identify potential threats.

Analyzing the Overall Threat Environment

An essential aspect of threat intelligence is analyzing the overall threat environment. Cyber security experts collect large amounts of data on threats and vulnerabilities to gain a complete perspective of the threat environment. This analysis involves identifying patterns, trends, and emerging threats that could affect an organization. There are numerous tools and techniques used to analyze the overall threat environment, including:

  • Machine learning algorithms: This involves analyzing data using artificial intelligence and machine learning techniques to identify patterns and trends.
  • Data visualization tools: This involves using charts, graphs, and other visual aids to represent data and identify trends.
  • Threat intelligence platforms: This involves using specialized software and tools to automate threat intelligence gathering and analysis.

Assessing Threats and Motivations to Target a Business

Assessing threats and motivations to target a business is a critical aspect of cyber security. Cyber criminals are motivated by different factors, including financial gain, political motives, espionage, and so on. Understanding the motivations behind a cyber-attack can help organizations better prepare for and prevent or mitigate possible threats. Some common motivations include:

  • Financial gain: Cyber criminals target businesses to steal sensitive data, intellectual property, or financial details that could help them steal money.
  • Political motives: Hackers might target businesses to protest or create political unrest, this may go in line with their ideologies.
  • Sabotage: Some cyber-attacks aim to sabotage a business’s operations or reputation.

Implementing Effective Cyber Security Measures

Effective cyber security measures involve identifying threats and implementing strategies to mitigate them. There are various ways to implement cybersecurity measures, including:

  • Implementing security protocols: Security protocols ensure that all members of the organization follow the same procedures to maintain the security of the system. This includes guidelines for passwords, access control, and network security.
  • Train employees: Training employees, every member of an organization is a potential entry point for a cyber attack, so all employees should be trained to identify and prevent cyber-attacks.
  • Upgrading software and hardware: Outdated software and hardware are more vulnerable to cyber-attacks. Upgrades to the latest versions can help prevent many cyber threats.

Staying Ahead of Emerging Cyber Threats

Staying ahead of emerging cyber threats is an essential aspect of cyber-security. Hackers are continuously developing new techniques and tools to circumvent security measures. To keep up with the ever-evolving threat landscape, cyber-security experts must continuously monitor the threat environment, track emerging trends, and implement new security protocols to mitigate new threats. In summary, cyber security experts must remain vigilant, employ a variety of threat monitoring methods and stay appraisable on emerging cyber threats.

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Global Trends in Cybersecurity Policy: The Case of Internet Security Liability

Photo:AndSus/Adobe Stock

Photo:AndSus/Adobe Stock

Commentary by Mari Kumano

Published May 2, 2023

Increasing the resilience of cyberspace and strengthening cybersecurity policies have become increasingly urgent priorities as countries adjust to the realities of the digital economy. The United States, Japan, and the European Union have developed a wide range of cybersecurity strategies, which can be roughly categorized into six areas: (1) protecting critical infrastructure; (2) responding to cyberattacks (developing systems for monitoring, information sharing, incident reporting and cybercrime investigations); (3) securing information technology (IT) products and services, including supply chain security, creating Software Bill of Materials (SBOMs), developing consumer labeling programs for internet of things (IoT) products, and support for standardization; (4) investing in cutting-edge technologies, such as artificial intelligence (AI), quantum computing, and space communication; (5) developing a cybersecurity workforce; and (6) promoting international cooperation (examples include the Convention on Cybercrime , responsible state behavior in cyber space, technology standards, and technology support).

This commentary focuses mainly on the third category, securing IT products and services, which underpins the security of cyberspace.

The March 2023 U.S. National Cybersecurity Strategy , the first in five years, lists several priorities including the suggestion that service providers should make reasonable attempts to prevent the use of their infrastructure by malicious actors, and calls for implementing a risk-based approach to cybersecurity (Strategic Objective 2.4). Executive Order (EO) 13984 , referenced in the strategy, calls for verifying the identification of Infrastructure as a Service (IaaS) customers and prohibiting the provision of services to certain countries or individuals as requested by the commerce secretary in Section 2(d) of EO 13984. However, there are many challenges in implementing this EO, and the Biden administration needs to work with stakeholders to untangle concerns about additional requirements and the protection of privacy. Another priority as noted in a White House press release relates to shifting the burden for cybersecurity from individuals, small businesses, and local governments to “the organizations that are most capable and best-positioned to reduce risks.” In particular, the administration aims to “develop legislation establishing liability for software products and services” (Strategic Objective 3.3 in the National Cybersecurity Strategy). The previous cybersecurity strategy promoted “best practices” to adopt secure technologies in the marketplace. Currently, some guidelines or frameworks to develop secure software are provided, but they are based on voluntary efforts of software producers. In contract practices, license agreements usually set the limitation of liability. The new strategy suggests that current practices might introduce vulnerabilities into the market by ignoring best practices. To prevent such a trend and encourage secure software development, it attempts to establish certain standards and legislative liabilities for manufacturers and software producers. This is a significant change as the government is attempting to intervene and define responsibilities determined in contracts.

The European Union has also discussed the liability of software producers. A draft of the Cyber Resilience Act (CRA), published in September 2022 and based on the EU Cybersecurity Strategy , introduces strict measures with regulations established by legislative means. The CRA will have a significant impact on manufacturers due to a wide range of digital products that would be subject to penalties in case of noncompliance. The Cybersecurity Strategy states that the commission will “consider a comprehensive approach, including possible new horizontal rules to improve the cybersecurity of all connected products and associated services placed on the Internal Market” (Section 1.5, An Internet of Secure Things). The CRA imposes obligations on manufacturers to meet security requirements (described in Appendix 1) covering design, development, and production; assess cybersecurity risks and take into account the results during design, development and production; and include the results of risk assessment in the technical documents at the time of launch (Article 10). It also requires manufacturers to report to European Network and Information Security Agency (ENISA) within 24 hours after they find any actively exploited vulnerabilities (Article 11). If a manufacturer fails to comply with these obligations, it must pay fines of up to 15 million euros, or 2.5 percent of its total worldwide annual gross revenue—whichever is higher (Article 53).

Placing insecure software products on the market exposes society to cyber risks. However, if a new system is introduced without well-thought-out practices or measures, it could result in placing an excessive burden on manufacturers. Creating SBOMs, a catalogue of software components, will improve transparency and allow users to respond quickly to vulnerabilities. The draft CRA prescribes that creating SBOMs is one of the obligations (Appendix 1). Also, the United States’ EO directs the secretary of commerce to publish minimum elements of SBOMs. The National Telecommunications and Information Administration (NTIA) released a document in July 2021 that describes the minimum elements for SBOMs based on this EO. As described in this document, the minimum elements of SBOMs are a starting point. Exactly what should be included in SBOMs and how to use such data to improve cybersecurity are still under development. It seems too early to introduce SBOMs into legislative requirements. The process for developing SBOMs should include the private sector.

Japan is also debating policies to better secure IT products and services. One idea under discussion in a working group led by the Ministry of Economy, Trade and Industry (METI) is to introduce a security conformity assessment system for IoT products. The draft of an interim summary published in March 2023 identified the issues to be discussed for introducing a new system, such as the range of applicable products, conformity standards, and the schemes adopted by the system. The draft also mentioned the importance of collaboration with the United States, European Union, and other countries. Based on this draft, further development will be conducted in Japan.

The following points should be considered when considering systems to shift internet security liability to manufacturers:

  • Clarify applicable products and services and responsible parties. Digital products and services include multiple software products and are then assembled into final products distributed to the market. The strengthening of cybersecurity depends on the user environment where the end products or services are deployed. Who would reasonably bear the liability for security, for which components, and in which circumstances? It is also necessary to clarify the definition of “manufacturers” or “providers.”
  • Develop enforcement measures. The European Union is considering a strict method for establishing penalties in the event of noncompliance. In the United States, liability is basically determined in contracts, but if a software producer does not align with best practices, it could bear certain liability despite the limitation of liability stipulated in contracts. To implement stricter measures such as penalties, it is necessary to clarify the standards to be observed. In addition, if such standards are not economically reasonable, they will place an undue burden on manufacturers and may lead to their withdrawal from the market. It would be premature to prescribe obligations and potential penalties for things such as SBOMs, where the necessary tools and practices are still under development. Safe harbor measures should be considered when introducing new regulations in legislation. Software providers would be incentivized to meet new security requirements included in legislation if it includes exemptions from penalties for those that follow the regulations.
  • Harmonize standards with other related rules. Even within the European Union, both the draft CRA and the Network and Information Security 2 (NIS2) Directive prescribe incident reporting. But each regulation has slightly different definitions of the entities that should report and the incidents to be reported. This raises a concern that multiple reporting obligations for similar events may result in duplication of information and confusion. It would be important to prevent overlap among regulations, and to harmonize them with systems in other countries.

There is no silver bullet against cyber threats. Cyber threats evolve day by day. To take countermeasures against such threats, continuous security measures should be taken. The United States, European Union, and Japan are each developing their cybersecurity policies, but there are notable differences. It is important to refer to each other’s best practices, and coordinate policies among countries to increase the resilience of cyberspace but not hinder global technology development. Cybersecurity policies that support both resilience and innovation will help generate products and services that can build a secure and prosperous IT society.

Mari Kumano was a visiting fellow with the Japan Chair at the Center for Strategic and International Studies from Fujitsu, Ltd. (May 2022–April 2023).

Commentary is produced by the Center for Strategic and International Studies (CSIS), a private, tax-exempt institution focusing on international public policy issues. Its research is nonpartisan and nonproprietary. CSIS does not take specific policy positions. Accordingly, all views, positions, and conclusions expressed in this publication should be understood to be solely those of the author(s).

© 2024 by the Center for Strategic and International Studies. All rights reserved.

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Exploring Cloud Security Breaches: In-Depth Case Studies

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Cloud security breaches are a growing concern in today’s digital landscape, and this article examines them through in-depth case studies. It highlights the challenges and risks associated with cloud computing, including concerns about data security, access control, and network security. By analyzing real-life case studies, such as the Capital One breach , we aim to identify specific vulnerabilities and propose strategies to enhance cloud security .

Key Takeaways:

  • Cloud security breaches pose significant risks to organizations utilizing cloud computing.
  • Data security, access control, and network security are major concerns in the cloud environment.
  • Examining real-world case studies allows for a better understanding of vulnerabilities and potential defense strategies.
  • Strategies to enhance cloud security can be derived from the analysis of previous breaches.
  • Data privacy in the cloud must be prioritized and robust security measures implemented to prevent unauthorized access.

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Understanding the Challenges of Cloud Security

Cloud security poses unique challenges, as organizations navigate data security, access control, and network vulnerabilities in an increasingly interconnected world. With the exponential growth of cloud computing, the need for robust security measures has become imperative to protect sensitive information from unauthorized access and potential breaches.

One of the primary challenges of cloud security is data security. Organizations must ensure the confidentiality, integrity, and availability of their data in the cloud environment. This involves implementing encryption techniques, access controls, and monitoring mechanisms to prevent data leakage and unauthorized modifications.

Access control is another critical aspect of cloud security. With multiple users accessing cloud-based systems and applications, managing and controlling user privileges becomes complex. Organizations must implement robust authentication protocols, role-based access controls, and strong password policies to mitigate the risk of unauthorized access.

Furthermore, network security is a significant concern in the cloud environment. The interconnected nature of cloud services exposes organizations to potential threats such as malware, distributed denial-of-service attacks, and network eavesdropping. Implementing firewalls , intrusion detection systems, and regularly updating security patches are essential to safeguard against network vulnerabilities and potential breaches.

“Cloud security is a constantly evolving field, and organizations must stay informed about the latest threats and vulnerabilities to implement effective security strategies.” – Cloud Security Expert

Conclusion:

As organizations continue to adopt cloud computing, understanding and addressing the challenges of cloud security are crucial to prevent potential breaches and safeguard valuable data. By implementing robust security measures, such as encryption, access controls, and network safeguards, organizations can mitigate the risks associated with cloud computing and protect their sensitive information. It is essential to stay informed about the evolving cyber threat landscape and continually update security strategies to ensure the highest level of protection in the cloud environment.

Examining Real-World Case Studies

To gain a deeper understanding of cloud security breaches , let’s examine real-world case studies and dissect the vulnerabilities that resulted in these incidents.

Case Study 1: Equifax Breach

The Equifax breach in 2017 exposed the personal and financial information of approximately 147 million individuals. Hackers exploited a vulnerability in an open-source software called Apache Struts, which Equifax failed to patch in a timely manner. This incident highlighted the importance of regular patching and vulnerability management in cloud-based systems.

The Equifax breach serves as a stark reminder of the need for organizations to prioritize security hygiene practices and remain vigilant in detecting and resolving vulnerabilities to protect sensitive data in the cloud.

Case Study 2: Dropbox Breach

In 2012, Dropbox experienced a breach that compromised the credentials of over 60 million user accounts. The incident occurred due to an employee’s account being compromised, enabling unauthorized access to a project document containing user email addresses and hashed passwords. This case study underscores the importance of implementing strong authentication measures and educating employees about cybersecurity best practices.

The Dropbox breach highlights the need for organizations to implement stringent authentication methods, educate employees about cybersecurity, and regularly review and update encryption protocols to protect user data from unauthorized access.

The Capital One Breach: A Detailed Analysis

The Capital One breach is a prime example of a cloud security incident that had severe repercussions, and a closer analysis of this breach reveals valuable insights. The incident, which occurred in 2019, exposed the personal information of over 100 million Capital One customers. It was a wake-up call for organizations relying on cloud technology, highlighting the critical need for robust security measures and proactive defense strategies.

According to the analysis conducted, the breach was facilitated by the exploitation of a misconfigured web application firewall ( WAF ). The attacker was able to gain unauthorized access to sensitive data stored in Amazon Web Services’ (AWS) cloud infrastructure. This incident underscores the importance of proper configuration and regular monitoring of cloud security controls to prevent similar attacks.

In addition to the technical aspects, the Capital One breach also shed light on the role of insider threats. The perpetrator of the attack was identified as a former employee of a cloud services company that provided hosting for Capital One. This raises concerns about the security practices of third-party service providers and the importance of comprehensive vendor risk assessments.

Vulnerabilities Exploited:

This breach serves as a stark reminder that no organization is immune to cyber threats, and the consequences can be far-reaching. It is essential for businesses to prioritize cloud security, implementing robust controls, conducting regular risk assessments, and staying updated on the evolving threat landscape. By learning from incidents like the Capital One breach and adopting proactive security strategies, organizations can better protect their data, their customers, and their reputation.

Identifying Cloud Security Vulnerabilities

By analyzing cloud security breaches statistics , it becomes apparent that certain vulnerabilities are more prevalent than others, warranting further examination. Understanding these vulnerabilities is crucial for organizations to strengthen their cloud security measures and protect their sensitive data from cyber threats.

Common Vulnerabilities in Cloud Security

  • Weak access controls: Inadequate control over user permissions and access privileges can result in unauthorized access to sensitive data stored in the cloud. Organizations must implement robust access control mechanisms, such as multi-factor authentication and strong password policies, to prevent unauthorized access.
  • Insecure APIs: Application Programming Interfaces (APIs) provide a bridge between cloud services and applications. If these APIs are not properly secured, hackers can exploit vulnerabilities to gain unauthorized access or manipulate data. Regular security assessments and patch management for APIs are essential to mitigate this risk.
  • Data breaches: Cloud environments are not immune to data breaches. Misconfigured storage buckets and weak encryption can expose sensitive data to unauthorized parties. Organizations must implement strong encryption methods, regularly audit their cloud environment, and adopt a defense-in-depth approach to protect data from breaches.

“Weak access controls, insecure APIs, and data breaches are some of the most prevalent vulnerabilities in cloud security”

Strategies to Enhance Cloud Security

To address these vulnerabilities and strengthen cloud security, organizations can adopt several strategies:

  • Implementing a comprehensive security framework: Organizations should establish a robust security framework that encompasses all aspects of cloud security, including access controls, encryption, network security, and incident response protocols.
  • Regular security assessments: Conducting frequent security assessments helps identify vulnerabilities and weaknesses in the cloud environment, allowing organizations to address them proactively.
  • Employee training and awareness: Educating employees about best security practices, such as password hygiene, recognizing phishing attempts, and avoiding unauthorized data sharing, can significantly reduce the risk of security breaches.
  • Data backup and recovery: Regularly backing up data and implementing a robust data recovery plan ensures that organizations can restore critical information in the event of a breach or data loss.

By prioritizing these strategies and addressing the identified vulnerabilities, organizations can significantly enhance their cloud security posture and mitigate the risks associated with cloud security breaches.

In light of the case studies analyzed, it is crucial to outline strategies that can enhance cloud security and safeguard sensitive data from unauthorized access. Cloud security breaches pose significant risks to organizations, and proactive measures must be taken to mitigate these vulnerabilities. The following strategies are recommended to enhance cloud security:

1. Implement Strong Access Controls

One of the key aspects of cloud security is controlling access to sensitive data and resources. Organizations should implement strict access controls, such as multi-factor authentication and role-based access control (RBAC), to ensure that only authorized personnel can access critical systems. Regular audits and reviews of user privileges should also be conducted to identify and revoke unnecessary access permissions.

2. Regularly Update and Patch Systems

Keeping cloud systems up to date with the latest security patches is essential to protect against known vulnerabilities. Organizations should establish a robust patch management process to ensure that security updates are promptly applied to all cloud-based infrastructure components. This includes operating systems, applications, and third-party software.

3. Encrypt Data at Rest and in Transit

Data encryption is a fundamental security measure in the cloud environment. By encrypting data at rest and in transit, organizations can ensure that even if unauthorized access occurs, the data remains unreadable and unusable. Strong encryption algorithms and key management practices should be employed to protect sensitive information from unauthorized disclosure.

4. Conduct Regular Security Assessments

Ongoing security assessments are vital to identify potential vulnerabilities and implement necessary improvements. Regular penetration testing, vulnerability scanning, and security audits can help organizations identify weak points in their cloud infrastructure. These assessments should be performed by qualified professionals and follow industry best practices.

By implementing these strategies, organizations can strengthen their cloud security posture, minimize the risk of breaches, and protect sensitive data from unauthorized access. However, it is important to recognize that cloud security is an ongoing process, and regular reviews and updates are necessary to adapt to the evolving threat landscape.

Data Privacy in the Cloud

Data privacy is a critical aspect of cloud security, and organizations must prioritize the protection of sensitive information to prevent potential breaches. In today’s digital landscape, where data is constantly being collected, stored, and shared, ensuring its privacy is of utmost importance. Cloud computing offers numerous benefits, such as scalability and cost-effectiveness, but it also presents unique challenges when it comes to safeguarding data.

One of the key concerns in cloud security is maintaining control and visibility over data. When organizations entrust their data to a cloud service provider, they relinquish direct control and rely on the provider’s security measures. This makes it crucial to carefully select a reputable and trustworthy provider that prioritizes data privacy and employs robust security protocols.

To enhance data privacy in the cloud, organizations should prioritize encryption. By encrypting data both in transit and at rest, they can ensure that even if unauthorized access occurs, the data remains unreadable and unusable. Additionally, adopting strong access controls, such as multi-factor authentication and role-based access control, helps limit data accessibility to only authorized individuals.

The Importance of Data Privacy

Data breaches can have severe consequences for organizations, including financial losses, damage to reputation, and legal implications. A comprehensive approach to data privacy that encompasses both technical and organizational measures is needed to mitigate these risks. Organizations must prioritize training and awareness programs to educate employees about best practices and potential threats, reinforcing the importance of safeguarding sensitive information.

In conclusion, data privacy is a crucial consideration in the realm of cloud security. Organizations need to prioritize the protection of sensitive information and implement robust security measures to prevent potential breaches. By adopting encryption, strong access controls, and a comprehensive approach to data privacy, organizations can mitigate the risks associated with cloud computing and ensure the integrity and confidentiality of their data.

The Evolving Cyber Threat Landscape

As the cyber threat landscape continues to evolve, it is essential for organizations to stay vigilant and adapt their cloud security measures to counter emerging threats. With the increasing reliance on cloud computing, the potential risks and vulnerabilities also escalate. This necessitates a proactive approach to understand and mitigate the ever-changing threat landscape.

Cloud security breaches pose significant challenges for organizations, as they can result in data breaches, financial losses, and damage to reputation. By examining case studies of past breaches, organizations can gain valuable insights into the vulnerabilities that hackers exploit and develop effective defense strategies.

An Analytical Approach for Enhanced Security

Through a systematic literature review and in-depth analysis of real-world case studies, this research paper offers a comprehensive understanding of cloud security breaches. It presents a range of vulnerabilities found in cloud-based systems, including inadequate access controls, misconfigured storage, and weak encryption practices.

By analyzing these vulnerabilities, organizations can develop targeted strategies to bolster their cloud security. These strategies may include implementing multi-factor authentication, regularly monitoring and patching systems, and conducting comprehensive security audits.

A Focus on Data Privacy

Data privacy is a crucial aspect of cloud security, and organizations must prioritize protecting sensitive information. Robust security measures, such as encryption and data anonymization, play a vital role in preventing unauthorized access to data stored in the cloud. Organizations should also establish clear data handling policies and ensure compliance with relevant regulations, such as the General Data Protection Regulation (GDPR).

In conclusion, understanding the evolving cyber threat landscape is crucial for organizations seeking to enhance their cloud security measures. By analyzing case studies and adopting proactive defense strategies, organizations can mitigate the risks associated with cloud security breaches and safeguard their data, reputation, and financial stability.

A Systematic Literature Review Approach

To ensure a thorough examination of cloud security breaches, a systematic literature review approach was employed, allowing for the comprehensive analysis of relevant case studies. By meticulously reviewing existing literature and scholarly publications, this research paper aims to contribute to the body of knowledge surrounding cloud security incidents and provide valuable insights to enhance organizational security.

The systematic literature review methodology involved conducting an extensive search across various databases, academic journals, and conference proceedings to identify pertinent case studies. The identified case studies were then cataloged, categorized, and analyzed to extract relevant information regarding the vulnerabilities, attack vectors, and impacts of cloud security breaches.

To ensure the credibility and reliability of the research findings, a rigorous inclusion and exclusion criteria were applied to select high-quality case studies. These criteria included factors such as the relevance of the case study to the topic of cloud security breaches, the robustness of the research methodology employed in the case study, and the availability of comprehensive data and analysis.

Key Components of the Systematic Literature Review Approach:

  • Thorough evaluation of case studies involving cloud security breaches
  • Identification of common vulnerabilities and attack vectors
  • Analysis of the impacts of cloud security breaches on organizations
  • Extraction of actionable insights and strategies to enhance cloud security

The analysis of cloud security breaches case studies has shed light on the vulnerabilities organizations face and highlighted the urgent need for enhanced security measures in the cloud environment. The research paper explored the challenges and risks associated with cloud computing, emphasizing concerns about data security, access control, and network security. By examining real-life case studies, such as the Capital One breach, specific vulnerabilities were identified, and strategies to enhance cloud security were proposed.

The systematic literature review methodology allowed for a comprehensive understanding of cloud security breaches, providing insights into the various security risks and potential defense strategies. The research findings contribute to the development of security strategies in response to the evolving cyber threat landscape. It is evident that organizations must prioritize data privacy and implement robust security measures to prevent breaches and unauthorized access in the cloud.

Overall, this research paper serves as a valuable resource for organizations utilizing cloud computing. It aims to mitigate the instances of data breaches, loss of customer trust, and financial losses due to cyber-attacks. By understanding the vulnerabilities highlighted in the case studies, organizations can take proactive steps to improve their security posture and protect their valuable assets in the cloud environment.

What are cloud security breaches?

Cloud security breaches refer to unauthorized access, data breaches, or other security incidents that occur within cloud computing environments. These breaches can compromise sensitive data, disrupt services, and pose significant risks to organizations utilizing cloud technology.

What are the challenges associated with cloud security?

Cloud security faces challenges such as ensuring data security, access control, and network security within a shared and remotely accessible environment. Additionally, organizations must navigate compliance regulations and ensure the confidentiality, integrity, and availability of their data in the cloud.

How do real-world case studies help in understanding cloud security breaches?

Real-world case studies provide concrete examples of cloud security breaches, offering insights into the specific vulnerabilities exploited and the impact on affected organizations. By examining these case studies, organizations can learn from past incidents and implement proactive security measures to mitigate similar risks.

What was the Capital One breach, and what can we learn from it?

The Capital One breach occurred in 2019 and involved a hacker gaining unauthorized access to sensitive customer data stored in the cloud. By analyzing this breach, organizations can understand the importance of robust access control, the need for continuous monitoring, and the potential consequences of inadequate security measures.

What are the common vulnerabilities found in cloud security?

Common vulnerabilities in cloud security include misconfigurations, weak access controls, insecure APIs, and inadequate encryption practices. These vulnerabilities can be exploited by attackers to gain unauthorized access, steal data, or disrupt services in the cloud environment.

How can organizations enhance cloud security?

Organizations can enhance cloud security by implementing strong access controls, regularly monitoring for vulnerabilities, encrypting sensitive data, implementing multi-factor authentication, and staying updated on security best practices. Additionally, conducting regular security audits and employee training can help mitigate risks.

Why is data privacy important in the cloud?

Data privacy is crucial in the cloud as organizations entrust cloud service providers with their sensitive data. Proper data privacy measures, such as encryption, access controls, and data classification, help protect against unauthorized access, data breaches, and regulatory non-compliance.

How does the evolving cyber threat landscape impact cloud security?

The evolving cyber threat landscape presents new challenges for cloud security, with emerging threats such as sophisticated hacking techniques, ransomware attacks, and malicious insider activity. Organizations must adapt their security strategies to address these threats and stay ahead of cybercriminals.

What is a systematic literature review approach in cloud security breaches research?

A systematic literature review approach involves a structured and comprehensive examination of existing academic studies, research papers, and case studies related to cloud security breaches. This approach ensures that the research is based on established findings and provides a well-rounded analysis of the topic.

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Information Management & Computer Security

ISSN : 0968-5227

Article publication date: 1 October 1998

The Internet itself was not designed with security in mind. It was originally designed for research purposes, with open access to willing and able participants. Only recently, with the influx of thousands, if not millions, of users, have the stakes been raised and very serious security concerns brought to light. Following an overview of the threats of Internet‐based electronic commerce, this paper discusses two Internet firewall architectures and seven Internet access control technologies. A case study of how a small company, SunCom Int’l Corporation (SIC), selected its Internet firewall is presented. Finally, this paper concludes with a summary and the future of the Internet firewall.

  • Computer security

Wen, H.J. and Tarn, J.M. (1998), "Internet security: a case study of firewall selection", Information Management & Computer Security , Vol. 6 No. 4, pp. 178-184. https://doi.org/10.1108/09685229810227658

Copyright © 1998, MCB UP Limited

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Case Studies

What should i expect for campus case studies.

Right now there are not a lot of research or industry publications on the different communication, coordination, and policy strategies campuses across the United States are using to keep our buildings safe and secure. Our case study research intends to change this gap in our knowledge.

The case studies on this project will investigate:

  • How IT and O&M staff communicate with other professionals about IoT security
  • How IT and O&M coordinate their work to implement and manage IoT
  • The impacts of security and privacy policies policies on their collaboration

These case studies would be developed through:

  • Conducting interviews with stakeholders from higher ed institutions involved in IoT implementation, management, and security on campus
  • Collecting documents on institutional policies related to IoT management

After we conduct multiple case studies, we will compare them to see what policies and practices seem to be the most effective to support collaborative efforts to improve IoT security.

One major outcome of this part of our research would be a published industry report. We would keep the names of individuals we interview confidential in any publication, but we would like to name the university or college we studied to highlight their success stories and so that others working in higher education can learn about different methods of managing the ever-expanding number of IoT devices on different types and sizes of campuses in the United States.

I want my campus to be a case study. What do I do next?

If you are interested in having your campus be a study, you would:

  • Make sure that your institution approves
  • Contact a researcher using our contact form
  • Meet the researcher to discuss the case and identify potential interviewees and useful documents to collect.
  • Inform your colleagues there will be a researcher contacting them about interviews

Next, the researcher would:

  • Contact identified potential interviewees individually by email and provide them with an information statement
  • Interview any contacts that would like to participate in the study
  • Continue to collect documents
  • Write-up the case study
  • Compare across all case studies
  • Write the industry report
  • Contact the institution for a review of the draft industry report to ensure accuracy, provide comments, and gain approval for it’s publication

Case study research data will also be analyzed in conjunction with our observation and expert interview data to be used in journal articles, white papers, and conference presentations to share our findings about IT and O&M collaboration to support IoT security.

Internet Security Case Study

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In an era dominated by digital interactions, internet security stands as the bedrock of a safe online experience. The ever-evolving landscape of cyber threats necessitates a closer look at the dynamics of internet security. This article delves into a captivating case study that not only highlights the challenges faced but also provides insights into effective strategies for safeguarding sensitive information.

Understanding the Threat Landscape

Internet Security Essentials: Building a Solid Foundation

Before we embark on our case study journey, let’s establish a foundational understanding of internet security. Cyber threats lurk around every digital corner, from phishing attempts to sophisticated malware. Recognizing the diverse array of risks is crucial for implementing robust protective measures.

The Case in Focus: A Corporate Cyber Siege

Backdrop of the Case: Unveiling the Target

Our case study unfolds within the corporate realm, where a multinational enterprise found itself at the mercy of a relentless cyber siege. Hackers, armed with advanced techniques, targeted the company’s databases containing sensitive customer information. The breach not only posed a threat to data privacy but also jeopardized the company’s reputation.

Analyzing the Attack Vectors

Penetrating the Defenses: A Strategic Breakdown

The perpetrators exploited various attack vectors, ranging from social engineering to exploiting software vulnerabilities. Understanding these entry points is vital for devising a comprehensive security strategy that leaves no room for exploitation.

Response and Mitigation Strategies

Swift Action: Navigating the Crisis

In the face of the breach, the company enacted a well-prepared incident response plan. This involved isolating affected systems, conducting a thorough forensic analysis, and collaborating with cybersecurity experts to neutralize the threat. Timely response and mitigation are pivotal in containing the fallout of a security incident.

Strengthening the Perimeter: A Proactive Approach

Beyond Incident Response: Fortifying Defenses

Our case study underscores the importance of proactive security measures. Implementing robust firewalls, regularly updating security protocols, and conducting employee training programs are crucial steps in building an impregnable security perimeter.

Collaborative Efforts: Industry Partnerships

Strength in Unity: Sharing Threat Intelligence

In the interconnected digital landscape, collaboration is a potent weapon against cyber threats. Our case study showcases the significance of industry partnerships and information sharing. By pooling resources and intelligence, businesses can stay one step ahead of evolving threats.

The Human Element: Employee Education

Building a Human Firewall: Educating the Workforce

No security infrastructure is complete without addressing the human factor. Our case study emphasizes the role of employee education in fostering a cybersecurity-conscious workforce. Training sessions, simulated phishing exercises, and awareness programs contribute to creating a human firewall against potential threats.

Key Takeaways for Businesses

Lessons Learned: A Blueprint for Internet Security

As we conclude our exploration of this internet security case study, it’s crucial to distill key takeaways. Businesses must embrace a holistic approach that combines technological advancements, proactive measures, and a human-centric focus. The ever-evolving nature of cyber threats demands continuous adaptation and vigilance.

Conclusion: Safeguarding the Digital Frontier

In a world where the digital frontier is both vast and treacherous, the importance of internet security cannot be overstated. The case study we’ve examined serves as a testament to the challenges businesses face and the strategies they can employ to navigate the complex landscape of cyber threats. By prioritizing security, staying informed, and fostering a culture of vigilance, businesses can fortify their defenses and thrive in the digital age.

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What to know about the crisis of violence, politics and hunger engulfing Haiti

A woman carrying two bags of rice walks past burning tires

A long-simmering crisis over Haiti’s ability to govern itself, particularly after a series of natural disasters and an increasingly dire humanitarian emergency, has come to a head in the Caribbean nation, as its de facto president remains stranded in Puerto Rico and its people starve and live in fear of rampant violence. 

The chaos engulfing the country has been bubbling for more than a year, only for it to spill over on the global stage on Monday night, as Haiti’s unpopular prime minister, Ariel Henry, agreed to resign once a transitional government is brokered by other Caribbean nations and parties, including the U.S.

But the very idea of a transitional government brokered not by Haitians but by outsiders is one of the main reasons Haiti, a nation of 11 million, is on the brink, according to humanitarian workers and residents who have called for Haitian-led solutions. 

“What we’re seeing in Haiti has been building since the 2010 earthquake,” said Greg Beckett, an associate professor of anthropology at Western University in Canada. 

Haitians take shelter in the Delmas 4 Olympic Boxing Arena

What is happening in Haiti and why?

In the power vacuum that followed the assassination of democratically elected President Jovenel Moïse in 2021, Henry, who was prime minister under Moïse, assumed power, with the support of several nations, including the U.S. 

When Haiti failed to hold elections multiple times — Henry said it was due to logistical problems or violence — protests rang out against him. By the time Henry announced last year that elections would be postponed again, to 2025, armed groups that were already active in Port-au-Prince, the capital, dialed up the violence.

Even before Moïse’s assassination, these militias and armed groups existed alongside politicians who used them to do their bidding, including everything from intimidating the opposition to collecting votes . With the dwindling of the country’s elected officials, though, many of these rebel forces have engaged in excessively violent acts, and have taken control of at least 80% of the capital, according to a United Nations estimate. 

Those groups, which include paramilitary and former police officers who pose as community leaders, have been responsible for the increase in killings, kidnappings and rapes since Moïse’s death, according to the Uppsala Conflict Data Program at Uppsala University in Sweden. According to a report from the U.N . released in January, more than 8,400 people were killed, injured or kidnapped in 2023, an increase of 122% increase from 2022.

“January and February have been the most violent months in the recent crisis, with thousands of people killed, or injured, or raped,” Beckett said.

Image: Ariel Henry

Armed groups who had been calling for Henry’s resignation have already attacked airports, police stations, sea ports, the Central Bank and the country’s national soccer stadium. The situation reached critical mass earlier this month when the country’s two main prisons were raided , leading to the escape of about 4,000 prisoners. The beleaguered government called a 72-hour state of emergency, including a night-time curfew — but its authority had evaporated by then.

Aside from human-made catastrophes, Haiti still has not fully recovered from the devastating earthquake in 2010 that killed about 220,000 people and left 1.5 million homeless, many of them living in poorly built and exposed housing. More earthquakes, hurricanes and floods have followed, exacerbating efforts to rebuild infrastructure and a sense of national unity.

Since the earthquake, “there have been groups in Haiti trying to control that reconstruction process and the funding, the billions of dollars coming into the country to rebuild it,” said Beckett, who specializes in the Caribbean, particularly Haiti. 

Beckett said that control initially came from politicians and subsequently from armed groups supported by those politicians. Political “parties that controlled the government used the government for corruption to steal that money. We’re seeing the fallout from that.”

Haiti Experiences Surge Of Gang Violence

Many armed groups have formed in recent years claiming to be community groups carrying out essential work in underprivileged neighborhoods, but they have instead been accused of violence, even murder . One of the two main groups, G-9, is led by a former elite police officer, Jimmy Chérizier — also known as “Barbecue” — who has become the public face of the unrest and claimed credit for various attacks on public institutions. He has openly called for Henry to step down and called his campaign an “armed revolution.”

But caught in the crossfire are the residents of Haiti. In just one week, 15,000 people have been displaced from Port-au-Prince, according to a U.N. estimate. But people have been trying to flee the capital for well over a year, with one woman telling NBC News that she is currently hiding in a church with her three children and another family with eight children. The U.N. said about 160,000 people have left Port-au-Prince because of the swell of violence in the last several months. 

Deep poverty and famine are also a serious danger. Gangs have cut off access to the country’s largest port, Autorité Portuaire Nationale, and food could soon become scarce.

Haiti's uncertain future

A new transitional government may dismay the Haitians and their supporters who call for Haitian-led solutions to the crisis. 

But the creation of such a government would come after years of democratic disruption and the crumbling of Haiti’s political leadership. The country hasn’t held an election in eight years. 

Haitian advocates and scholars like Jemima Pierre, a professor at the University of British Columbia, Vancouver, say foreign intervention, including from the U.S., is partially to blame for Haiti’s turmoil. The U.S. has routinely sent thousands of troops to Haiti , intervened in its government and supported unpopular leaders like Henry.

“What you have over the last 20 years is the consistent dismantling of the Haitian state,” Pierre said. “What intervention means for Haiti, what it has always meant, is death and destruction.”

Image: Workers unload humanitarian aid from a U.S. helicopter at Les Cayes airport in Haiti, Aug. 18, 2021.

In fact, the country’s situation was so dire that Henry was forced to travel abroad in the hope of securing a U.N. peacekeeping deal. He went to Kenya, which agreed to send 1,000 troops to coordinate an East African and U.N.-backed alliance to help restore order in Haiti, but the plan is now on hold . Kenya agreed last October to send a U.N.-sanctioned security force to Haiti, but Kenya’s courts decided it was unconstitutional. The result has been Haiti fending for itself. 

“A force like Kenya, they don’t speak Kreyòl, they don’t speak French,” Pierre said. “The Kenyan police are known for human rights abuses . So what does it tell us as Haitians that the only thing that you see that we deserve are not schools, not reparations for the cholera the U.N. brought , but more military with the mandate to use all kinds of force on our population? That is unacceptable.”  

Henry was forced to announce his planned resignation from Puerto Rico, as threats of violence — and armed groups taking over the airports — have prevented him from returning to his country.  

An elderly woman runs in front of the damaged police station building with tires burning in front of it

Now that Henry is to stand down, it is far from clear what the armed groups will do or demand next, aside from the right to govern. 

“It’s the Haitian people who know what they’re going through. It’s the Haitian people who are going to take destiny into their own hands. Haitian people will choose who will govern them,” Chérizier said recently, according to The Associated Press .

Haitians and their supporters have put forth their own solutions over the years, holding that foreign intervention routinely ignores the voices and desires of Haitians. 

In 2021, both Haitian and non-Haitian church leaders, women’s rights groups, lawyers, humanitarian workers, the Voodoo Sector and more created the Commission to Search for a Haitian Solution to the Crisis . The commission has proposed the “ Montana Accord ,” outlining a two-year interim government with oversight committees tasked with restoring order, eradicating corruption and establishing fair elections. 

For more from NBC BLK, sign up for our weekly newsletter .

CORRECTION (March 15, 2024, 9:58 a.m. ET): An earlier version of this article misstated which university Jemima Pierre is affiliated with. She is a professor at the University of British Columbia, Vancouver, not the University of California, Los Angeles, (or Columbia University, as an earlier correction misstated).

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Patrick Smith is a London-based editor and reporter for NBC News Digital.

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Char Adams is a reporter for NBC BLK who writes about race.

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How One Family Lost $900,000 in a Timeshare Scam

A mexican drug cartel is targeting seniors and their timeshares..

Hosted by Katrin Bennhold

Produced by Asthaa Chaturvedi and Will Reid

With Clare Toeniskoetter and Lynsea Garrison

Edited by Brendan Klinkenberg and Michael Benoist

Original music by Marion Lozano ,  Rowan Niemisto ,  Dan Powell ,  Pat McCusker and Will Reid

Engineered by Chris Wood

Listen and follow The Daily Apple Podcasts | Spotify | Amazon Music

Warning: this episode contains descriptions of violence.

A massive scam targeting older Americans who own timeshare properties has resulted in hundreds of millions of dollars sent to Mexico.

Maria Abi-Habib, an investigative correspondent for The Times, tells the story of a victim who lost everything, and of the criminal group making the scam calls — Jalisco New Generation, one of Mexico’s most violent cartels.

On today’s episode

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Maria Abi-Habib , an investigative correspondent for The New York Times based in Mexico City.

A man in a plaid shirt and a woman wearing a red sweater are linking arms looking away from the camera. They are standing outside on a lawn with trees in the distance.

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How a brutal Mexican drug cartel came to target seniors and their timeshares .

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    Warning: this episode contains descriptions of violence. A massive scam targeting older Americans who own timeshare properties has resulted in hundreds of millions of dollars sent to Mexico.