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Problem solving là gì? 6 bước giải quyết vấn đề theo chuẩn PMI

Tìm hiểu những kỹ thuật và chiến lược giải quyết vấn đề (problem solving) có thể giúp bạn xử lý hiệu quả những thách thức bạn gặp phải trong các dự án của mình.

Giải quyết vấn đề (problem solving) là gì?

Giải quyết vấn đề đòi hỏi phải tìm giải pháp cho các vấn đề, sự cố hoặc thách thức. Nó có thể bao gồm thu thập thông tin bổ sung, tư duy phê phán (critical thinking), phương pháp tiếp cận sáng tạo, định lượng và/hoặc logic.

Giải quyết vấn đề hiệu quả và có hệ thống là một yếu tố cơ bản trong đảm bảo chất lượng (quality assurance) và cải tiến chất lượng. Các vấn đề có thể phát sinh do kết quả của quy trình Kiểm soát chất lượng (Control Quality) hoặc từ kiểm toán chất lượng (quality audit) và có thể được liên kết với một quy trình hoặc giao phẩm . Sử dụng một phương pháp giải quyết vấn đề một cách cấu trúc sẽ giúp loại bỏ vấn đề và phát triển một giải pháp lâu dài.

Một số vấn đề có thể là nhỏ và có thể được giải quyết nhanh chóng. Các vấn đề khác là lớn và có thể đòi hỏi thời gian và nỗ lực đáng kể để giải quyết. Cho dù vấn đề bạn đang tập trung xử lý là nhỏ hay lớn thì sử dụng cách tiếp cận có hệ thống để giải quyết nó sẽ giúp bạn trở thành giám đốc dự án hiệu quả hơn. Có 6 bước giải quyết vấn đề theo chuẩn PMI:

Xác định vấn đề
Xác định nguyên nhân gốc rễ
Tạo ra các giải pháp khả thi
Lựa chọn giải pháp tốt nhất
Thực hiện giải pháp
Xác minh hiệu quả giải pháp

Sáu bước giải quyết vấn đề theo chuẩn PMI

1. xác định vấn đề.

Điều quan trọng nhất của các bước giải quyết vấn đề là xác định chính xác vấn đề. Cách bạn xác định vấn đề sẽ xác định cách bạn cố gắng giải quyết nó. Ví dụ: nếu bạn nhận được khiếu nại từ khách hàng về một trong các thành viên nhóm dự án của bạn, các giải pháp bạn đưa ra sẽ khác nhau dựa trên cách bạn xác định vấn đề. Nếu bạn xác định vấn đề là do hiệu suất kém của thành viên nhóm dự án thì bạn sẽ phát triển các giải pháp khác so với vấn đề là do kém trong việc xác định mong đợi của khách hàng.

2. Xác định nguyên nhân gốc rễ

Khi bạn đã xác định được vấn đề, bạn sẵn sàng đào sâu hơn và bắt đầu xác định nguyên nhân gốc rễ gây ra sự cố. Bạn có thể sử dụng biểu đồ xương cá (fishbone diagram, còn có các tên gọi khác như cause-and-effect diagram, why-why diagram, Ishikawa diagram) để giúp bạn thực hiện phân tích nguyên nhân và kết quả. Nếu bạn coi vấn đề là một khoảng cách giữa nơi bạn đang ở và nơi bạn muốn, thì nguyên nhân của vấn đề là những trở ngại ngăn cản bạn thu hẹp khoảng cách đó ngay lập tức. Mức phân tích này rất quan trọng để đảm bảo các giải pháp của bạn giải quyết các nguyên nhân thực sự (nguyên nhân gốc rễ) của vấn đề thay vì các triệu chứng của vấn đề. Nếu giải pháp của bạn khắc phục một triệu chứng thay vì nguyên nhân thực tế, thì vấn đề có thể sẽ tái diễn do nó chưa bao giờ thực sự được giải quyết.

Biểu đồ xương cá

3. Tạo ra các giải pháp khả thi

Một khi công việc khó khăn trong việc xác định vấn đề và xác định nguyên nhân của nó đã được hoàn thành, đã đến lúc sáng tạo và phát triển các giải pháp khả thi cho vấn đề. Hai phương pháp giải quyết vấn đề tuyệt vời mà bạn có thể sử dụng để đưa ra giải pháp là động não (brainstorming) và lập bản đồ tư duy (mind mapping).

4. Lựa chọn giải pháp tốt nhất

Sau khi bạn đưa ra một số ý tưởng có thể giải quyết vấn đề, một kỹ thuật giải quyết vấn đề bạn có thể sử dụng để quyết định xem cái nào là giải pháp tốt nhất cho vấn đề của bạn là phân tích đánh đổi (trade-off analysis) đơn giản. Để thực hiện phân tích đánh đổi, hãy xác định các tiêu chí quan trọng cho vấn đề mà bạn có thể sử dụng để đánh giá mỗi giải pháp. Việc đánh giá có thể được thực hiện bằng cách sử dụng một ma trận đơn giản. Giải pháp xếp hạng cao nhất sẽ là giải pháp tốt nhất của bạn cho vấn đề đó.

5. Thực hiện giải pháp

Khi bạn đã xác định giải pháp nào bạn sẽ thực hiện, đã đến lúc hành động. Nếu giải pháp liên quan đến một số hành động hoặc yêu cầu hành động từ người khác, thì nên tạo một kế hoạch hành động và coi nó như một dự án nhỏ.

6. Xác minh hiệu quả giải pháp

Dữ liệu và kết quả thu thập được từ giai đoạn thực hiện giải pháp sẽ được đánh giá. Dữ liệu được so sánh với các kết quả dự kiến để thấy bất kỳ sự tương đồng và khác biệt, từ đó xác minh được hiệu quả của giải pháp.

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Problem Solving – “Vũ khí” chinh phục nhà tuyển dụng khó tính

Tomorrow Marketers – Trong cuộc khảo sát của World Economic Forum , báo cáo đã xếp hạng 10 kỹ năng mà lực lượng lao động cần có để trở nên nổi bật tại nơi làm việc như: tư duy phản biện, sáng tạo, trí tuệ cảm xúc,… Nhưng đứng đầu bảng xếp hạng này lại chính là kỹ năng giải quyết vấn đề (Problem Solving). Vậy cụ thể problem solving là gì và tại sao kỹ năng này lại được nhà lãnh đạo của các doanh nghiệp lớn coi trọng như vậy? Hãy cùng Tomorrow Marketers tìm hiểu qua bài viết dưới đây nhé!

Problem Solving là gì?

Problem Solving (Kỹ năng giải quyết vấn đề) là việc sử dụng tư duy logic, trí tưởng tượng để “hiểu” vấn đề là gì, từ đó đưa ra giải pháp tối ưu trong một tình huống. Nó liên quan đến việc xác định vấn đề, đưa ra các giải pháp, đánh giá, lựa chọn và hành động. Nhà tuyển dụng sẽ quan tâm đến cách bạn tiếp cận và giải quyết các vấn đề phát sinh tại nơi làm việc. Vì vậy, khả năng giải quyết vấn đề là một trong những tiêu chí chính của các nhà tuyển dụng. Họ dựa vào đó để đánh giá khả năng tư duy, sáng tạo, phân tích, giao tiếp và đưa ra quyết định của ứng viên.

Tầm quan trọng của Problem Solving

Người được trang bị kỹ năng giải quyết vấn đề tốt sẽ xử lý những rủi ro phát sinh một cách nhanh chóng, chủ động. Hơn nữa, họ không sợ những điều chưa biết và không ngại khó khăn trong công việc. Đây chính là phẩm chất mà nhà tuyển dụng luôn tìm kiếm ở một ứng viên tiềm năng. Một số lợi ích mà kỹ năng giải quyết vấn đề đem lại:

Quản lý thời gian tốt, tập trung vào những điều quan trọng
Lập kế hoạch, sắp xếp công việc và thực thi chiến lược
Khả năng sáng tạo, nhìn thấy được cơ hội ngay trong khó khăn
Làm việc dưới áp lực cao
Xử lý rủi ro

Bằng cách nào nhà tuyển dụng kiểm tra kỹ năng Problem Solving của ứng viên?

1. đặt câu hỏi về kinh nghiệm quá khứ.

Một trong những cách phổ biến nhất là thông qua câu hỏi về hướng giải quyết vấn đề trong quá khứ. Khi phỏng vấn, bạn sẽ thường xuyên gặp những câu hỏi như:

“Hãy kể về một tình huống khó khăn mà bạn đã đối mặt trong quá khứ”,

Ứng viên nên đưa ra 1 – 2 tình huống mà bạn đã thực sự giải quyết vấn đề tốt. Các nhà tuyển dụng sẽ dựa vào câu trả lời của bạn để hiểu tích cách, cá tính của bạn. Hơn nữa, cách bạn sẽ giải quyết các vấn đề khác trong tương lai với tư cách là nhân viên sẽ được thể hiện. Nhà tuyển dụng cũng sẽ đặt các câu hỏi đào sâu từ câu trả lời của ứng viên. Bạn tuyệt đối không nên “nói quá” hoặc “bịa” ra tình huống mà bạn không thật sự làm nhé.

Bạn có thể tham khảo phương pháp “STAR” để làm nổi bật khả năng giải quyết vấn đề của mình:

S – Situation: Tình huống

T – Task: Nhiệm vụ

A – Action: Hành động

R – Result: Kết quả

Ví dụ, đối với câu hỏi “Hãy kể về tình huống bạn gặp một vấn đề nghiêm trọng cần giải quyết và cách bạn giải quyết vấn đề đó”, bạn có thể áp dụng mô hình STAR như sau:

Trong năm ba đại học, em được bầu làm Phó chủ tịch. Em phụ trách các chương trình của hội sinh viên tại trường đại học. Các nhiệm vụ của vị trí này là tìm kiếm các diễn giả chất lượng, phù hợp cho các hội thảo, workshop, truyền thông chương trình tới cộng đồng sinh viên trường. Và sau đó em cần đánh giá chất lượng sau chương trình.

Số lượng sinh viên tham dự các hội thảo, workshop và cuộc thi đã giảm đáng kể so với năm trước. Nhiệm vụ của em là thực hiện các chương trình để giải quyết vấn đề này. Từ đó, số lượng người tham dự sẽ tăng lên 25% so mốc năm ngoái.

Em đã đề xuất thành lập 1 team làm cuộc khảo sát xác định sở thích của sinh viên để tìm kiếm nguyên nhân của vấn đề. Chúng em lựa chọn ngẫu nhiên các bạn sinh viên cho một cuộc phỏng vấn nhóm tập trung. Em đã học về kỹ thuật nghiên cứu này trong lớp học Marketing của mình và nghĩ rằng nó sẽ giúp xác định lý do tại sao lượng người tham dự lại giảm. Chúng em đã tìm ra vấn đề chính thông qua kết quả khảo sát. Các bạn sinh viên cho rằng thời lượng của các buổi quá dài. Hơn nữa, những kiến thức tại các buổi workshop quá khó để áp dụng vào thực tế.

Nhờ thế mà nhóm đã xây dựng những tiêu chí cụ thể trong việc lựa chọn diễn giả. Các diễn giả cũng được yêu cầu phải có các kịch bản cụ thể tại các buổi workshop. Chúng em sau đó đã chọn các diễn giả cho cả năm cho các sự kiện thường niên. Sau đó, chúng em tạo ra ấn phẩm quảng cáo mô tả từng chương trình và diễn giả nổi bật. Dưới giải pháp của em, số người tham dự sau đó đã tăng 150% so với năm trước.

Sử dụng trình tự này, bạn sẽ cung cấp đủ ngữ cảnh để nhà tuyển dụng hiểu được tình hình. Đồng thời, họ sẽ không bị quá tải với những thông tin không liên quan.

2. Những câu hỏi cụ thể với công việc, các tình huống giả định trong tương lai

Người phỏng vấn cũng sẽ quan tâm đến việc bạn sẽ tiếp cận các vấn đề phát sinh như thế nào tại nơi làm việc. Ví dụ:

“Bạn sẽ làm gì nếu chuỗi cung ứng gặp sự cố và dự án của bạn sẽ bị chậm hơn so với thời gian dự kiến?”

“Bạn sẽ làm gì nếu một khách hàng đưa ra khiếu nại?”…

Đối với các doanh nghiệp lớn, ứng viên có thể phải đưa ra giải pháp cho các Case study thực tế mà công ty đã từng gặp phải. Ứng viên sẽ được đặt ra một vấn đề kinh doanh. Nó thường liên quan đến lĩnh vực mà bạn đang làm việc. Sau đó, bạn được yêu cầu đưa ra các hướng để giải quyết vấn đề đó, theo cá nhân hoặc nhóm. Bạn thường được yêu cầu phác thảo các đề xuất của mình dưới dạng bài thuyết trình hoặc dạng viết. Đây sẽ là cơ sở đánh giá khả năng giải quyết vấn đề của ứng viên.

Nhà tuyển dụng thậm chí có thể yêu cầu bạn làm các bài kiểm tra tâm lý để đánh giá kỹ năng. Các bài kiểm tra này tập trung vào khả năng suy nghĩ logic của bạn thông qua các vấn đề về số, không gian hoặc ngôn ngữ. Chúng có thể được sử dụng kết hợp với các bài kiểm tra tính cách để đo lường cả kỹ năng tư duy phản biện và tư duy sáng tạo.

Cải thiện kỹ năng Problem Solving như thế nào?

1. tìm kiếm cơ hội giải quyết các vấn đề ngay trong hoạt động hàng ngày.

Cách tốt nhất để học một kỹ năng là thực hành nó thường xuyên. Vì vậy, việc tiếp xúc với những môi trường tạo cơ hội rèn luyện kỹ năng giải quyết vấn đề như tham gia các CLB, hoạt động nhóm tại trường đại học và hay đi làm chính là những giải pháp tốt nhất.

Một số CLB tại các trường đại học thường tổ chức các sự kiện, cuộc thi dành cho sinh viên. Đây chính là sân chơi để ứng viên rèn luyện khả năng giải quyết vấn đề trong công việc. Một hướng khác để phát triển kỹ năng giải quyết vấn đề chính là đi làm, tiếp xúc với môi trường thực tế. Mỗi sự lựa chọn đều đem lại cho bạn những trải nghiệm và giúp bạn tiếp xúc với các vấn đề cần phải giải quyết.

2. Luyện giải trước các bài tập giải quyết tình huống trong kỳ tuyển dụng

Bất kỳ ứng viên nào đều sẽ phải gặp những tình huống giả định trong kỳ tuyển dụng, đặc biệt khi bạn ứng tuyển vị trí tại các tập đoàn lớn. Để tránh lúng túng, ứng viên nên tìm hiểu về lộ trình ứng tuyển để nắm rõ những thứ cần chuẩn bị cho bản thân.

Trong các cuộc thi Management Trainee tại các tập đoàn đa quốc gia, chắc chắn các ứng viên sẽ đều gặp phải những bài toán kinh doanh thực tế – Business Case tại vòng Assessment Center. Để giảm bớt áp lực và chuẩn bị tốt cho vòng thi, ứng viên phải luyện tập giải case trước để làm quen dần với format, cách suy luận, hướng giải quyết vấn đề,… Các trang chuyên cung cấp tài liệu hoặc những khóa học chính là giải pháp cho vấn đề này. Bạn có thể tham khảo khóa học Case Mastery của Tomorrow Marketers để tìm hiểu kỹ hơn về kỳ tuyển dụng của các đoàn lớn. Ứng viên sẽ được làm quen với các format, các dạng Business/ Marketing Case thường gặp và nắm được mục đích phỏng vấn Case Interview.

Đặc biệt hơn tư duy Problem Solving sẽ được phát triển thông qua những Case Study xuyên suốt khóa học ở 7 ngành hàng khác nhau. Học viên sẽ được cung cấp trọn bộ kiến thức, tư duy và kỹ năng cần thiết từ những giảng viên từng là Quán quân, Ban giám khảo tại các cuộc thi danh tiếng như Nielsen Case Competition hay là Assessor tại các kỳ thi Management Trainee.

3. Trau dồi kiến thức ngành

Thông thường, để giải quyết một vấn đề tại nơi làm việc hoặc trong một tình huống kinh doanh thực tế đòi hỏi kiến thức nhất định về ngành hàng. Một ứng viên sẽ hoang mang trước những vấn đề, rủi ro mà họ không hiểu hoặc không biết cách giải quyết. Hiểu đầy đủ kiến thức về ngành giúp xác định vấn đề chính xác và thu thập thông tin một cách có hệ thống. Từ đó, bạn có thể lập kế hoạch giải quyết hiệu quả. Phát triển kiến thức về ngành chính là cách để phát triển kỹ năng giải quyết vấn đề.

Ví dụ: Bạn là một Marketer tại CloseUp với 2 năm kinh nghiệm. Tình hình kinh doanh của CloseUp hiện đang đi xuống. Cấp trên yêu cầu team Marketing tìm hướng giải quyết cho vấn đề này. Tại cuộc họp, với kiến thức về người dùng và ngành hàng qua các nghiên thị trường trước đây, bạn hiểu rào cản chính của khách hàng đối với việc lựa chọn kem đánh răng là do họ không cảm thấy được sự khác biệt với các sản phẩm cùng loại. CloseUp chưa đủ độc đáo để khách hàng chú ý và lựa chọn.

Vì vậy bạn đưa ra ý kiến tập trung chiến dịch vào giai đoạn củng cố awareness và thúc đẩy việc nhắc mua hàng bằng câu chuyện khác biệt. Ngoài ra, thương hiệu có thể kết hợp hoạt động tại điểm bán để kết nối với khâu chuyển đổi (quà tặng, trưng bày, game,…). Nhờ đây, bạn đã có thể gây ấn tượng với nhà tuyển dụng bằng hiểu biết về ngành, hành vi, insight khách hàng và đưa ra phương án giải quyết nhanh chóng, hợp lý.

4. Tìm hiểu các Framework

Framework chính là chìa khóa giúp bạn giải quyết bài toán kinh doanh một cách nhanh chóng, chính xác và đầy đủ.

Ví dụ, tại vòng Case Interview – hình thức tuyển dụng tại các tập đoàn đa quốc gia:

Các ứng viên sẽ có cơ hội giải quyết Business Case . Nếu chỉ nhận biết được các phương pháp giải Case mà không có khuôn mẫu cũ thể để áp dụng thì sẽ tốn rất nhiều thời gian để giải quyết. Vì vậy, framework trong business chính là nền tảng được sử dụng giúp bạn định hướng tư duy, giải quyết vấn đề một cách có phương pháp, đảm bảo được sự chính xác, khách quan.

Tham khảo thêm một số framework giúp bạn giải các bài toán Business Case : Profitability, 4Ps, 3C, M&A, Porter’s 5 Forces,…

Gây ấn tượng với nhà tuyển dụng trên CV bằng kỹ năng giải quyết vấn đề (Problem Solving)

Thể hiện kỹ năng giải quyết vấn đề cụ thể trong CV là cách để bạn nổi bật hơn so với những ứng viên khác. Thay vì chỉ đơn giản viết rằng bạn có “kỹ năng giải quyết vấn đề tốt”, hãy minh họa cách bạn sử dụng kỹ năng này ở những vị trí trước đây đi kèm các con số cụ thể:

“Giảm 15% chi phí xử lý hàng tồn kho bằng cách sử dụng các phần mềm chuyên dụng:…”

“Giúp tăng 25% mức độ hài lòng của khách hàng bằng cách tạo quy trình chuẩn và các kịch bản để giải quyết các câu hỏi chung”…

Trong ví dụ này, ứng viên đề cập họ có khả năng sử dụng các phần mềm chuyên dụng. Nó cũng ngụ ý rằng họ có kinh nghiệm thực hiện các giải pháp cho một vấn đề.

Có 2 vị trí bạn có thể thể hiện kỹ năng problem solving của bản thân trong CV. Bạn có thể liệt kê chúng tại phần kỹ năng. Đây là nơi bạn liệt kê toàn bộ kỹ năng, từ kỹ năng cứng và kỹ năng mềm. Ngoài ra, phần “kinh nghiệm làm việc” cũng là nơi để giúp bạn thể hiện được khả năng của bản thân. Mặc dù không đề cập rõ ràng từ khoá “giải quyết vấn đề”, nhưng bạn vẫn có thể ngụ ý dưới dạng một số từ khóa giống ví dụ nêu trên để làm nổi bật khả năng của mình. Ngoài ra, ứng viên cần điều chỉnh CV để các kỹ năng giải quyết vấn đề của bạn phù hợp với công việc mà bạn đang ứng tuyển.

Kỹ năng giải quyết vấn đề (Problem Solving) chính là một trong những tiêu chí hàng đầu để đánh giá mỗi ứng viên tại các vòng thi tại các công ty, tập đoàn lớn. Cụ thể hơn, đối với những bạn sinh viên “mơ lớn”, muốn thử thách bản thân tại các tập đoàn đa quốc gia như : Unilever, L’Oréal, Nielsen,… thì các cuộc thi Management Trainee chính là con đường tối ưu nhất .

Và để chinh phục các cuộc thi với tỉ lệ chọi cực cao này, bạn cần trang bị cho bản thân nền tảng vững vàng về tư duy Problem Solving và Marketing để vượt qua các Business Case khó nhằn và tiến đến vòng thi cuối cùng – Final Interview. Nếu bạn mong muốn có một khởi đầu bài bản với những kiến thức về cách tiếp cận, xác định vấn đề và đưa ra nhận định giải quyết đa dạng Business Case một cách linh hoạt, tham gia ngay khóa học Case Mastery tại Tomorrow Marketers nhé!

Bài viết được biên soạn bởi Tomorrow Marketers, vui lòng không sao chép dưới mọi hình thức.

Làm sao để xác định chiến lược giá tối ưu lợi nhuận trong thời kỳ suy thoái – Bài học từ Master Class Price Optimization của Tomorrow Marketers

Cách biến một “good answer” trong Profitability Case Interview thành “better answer” theo gợi ý từ Bain

Luyện kỹ năng chinh phục Case Interview với Case Practice Demo từ McKinsey

Premium Pricing Strategy – Điều gì tạo nên một thương hiệu cao cấp?

Case study chiến lược đầu tư: Thấy được gì từ thương vụ Alibaba rót vốn vào Hasaki Việt Nam?

Price discrimination là gì? 3 chiến lược Price discrimination giúp thương hiệu tối ưu lợi nhuận

04 lỗi phổ biến khi viết Application Form ứng tuyển Management Trainee

Tomorrow Marketers – Mặc dù là một trong những vòng thi đầu tiên trong các…

Marketers cần tư duy và thực thi như một Product Manager

Tomorrow Marketers – Tại sao Marketers của thế kỷ 21 cần tư duy như một…

Hướng dẫn feedback content ít mà hiệu quả cao dành cho Content Manager

Content Manager rất dễ rơi vào cảnh “trầm cảm” vì phải sửa bài quá nhiều…

Về chúng tôi
Giá trị cốt lõi
Tầm nhìn và nhiệm vụ
Đội ngũ giảng viên
Phương pháp đào tạo
Tại sao chọn chúng tôi
Mẫu chứng nhận khóa học
Tổ chức sự kiện đào tạo
Khách hàng của chúng tôi
Kỷ yếu đào tạo
Cảm nhận của khách hàng
Câu hỏi thường gặp
Tuyển dụng - Việc làm
Phát Triển Năng Lực Cá Nhân
Kỹ Năng Giao Tiếp Ứng Xử
Kỹ Năng Quản Lý
Kỹ Năng Lãnh Đạo
Sản Xuất - Bảo Trì
Bán Hàng - Tiếp Thị
Dịch Vụ Khách Hàng
Mua Hàng - Kho Hàng
Quản Lý CNTT - IT
Hành Chính - Nhân Sự
Quản Lý Chất Lượng
Quản Lý Dự Án
Quản Trị Rủi Ro - Kiểm Toán
Khóa Học Theo Nhu Cầu
Học Tập Tham Quan
Xây dựng chiến lược doanh nghiệp
Tái cấu trúc doanh nghiệp
Kế hoạch kinh doanh hàng năm
Xây dựng hệ thống BSC - KPI
Xây dựng hệ thống lương 3P
Hệ thống quản lý nhân sự
Xây dựng văn hóa doanh nghiệp
Xây dựng chiến lược thương hiệu
Xây dựng chiến lược Marketing
Triển khai hoạt động 5S
Cải tiến năng suất KAIZEN
Quản lý chất lượng TQM
Tác phong làm việc chuyên nghiệp
Xây dựng chiến lược CNTT
Quy trình quản lý dịch vụ IT
Đánh giá rủi ro CNTT - IT Audit
Tái cấu trúc hệ thống CNTT
Bệnh viện - Dược phẩm
Kinh doanh Bất động sản
Xây dựng - Công trình
Khách sạn - Resort
Thời trang - Thẩm mỹ
Giáo dục - Đào tạo
Thương mại - Dịch vụ
Ngân hàng - Bảo hiểm
Năng lượng - Dầu khí
Vận tải - Logistics
Thực phẩm - Đồ uống
Khóa học dành cho Nữ
Kinh doanh Online
Học tại MasterSkills
Học tại Doanh nghiệp
Team Building
Sách business edge
Sách doanh nhân tự học
Sách kinh doanh Harvard
Sách quản lý hiệu quả
Thư viện tri thức
Thư viện hình ảnh
Thư viện Video clip
Thư viện trò chơi
Thư viện mô hình quản trị
Brochure khóa học
Tài liệu Slide chia sẽ
Công cụ biểu mẫu thực hành
Tài nguyên quản lý đào tạo
Phân tích nhu cầu đào tạo

Quản trị dự án

Problem solving là gì? 6 bước giải quyết vấn đề theo chuẩn PMI

15. Quản Trị Digital Marketing

Google Business Profile là gì? Lợi ích khi xây dựng tài khoản Google Business

Giải quyết vấn đề (problem solving) là gì.

Giải quyết vấn đề hiệu quả và có hệ thống là một yếu tố cơ bản trong đảm bảo chất lượng (quality assurance) và cải tiến chất lượng. Các vấn đề có thể phát sinh do kết quả của quy trình Kiểm soát chất lượng (Control Quality) hoặc từ kiểm toán chất lượng (quality audit) và có thể được liên kết với một quy trình hoặc giao phẩm. Sử dụng một phương pháp giải quyết vấn đề một cách cấu trúc sẽ giúp loại bỏ vấn đề và phát triển một giải pháp lâu dài.

Xác định vấn đề
Xác định nguyên nhân gốc rễ
Tạo ra các giải pháp khả thi
Lựa chọn giải pháp tốt nhất
Thực hiện giải pháp
Xác minh hiệu quả giải pháp

Sáu bước giải quyết vấn đề theo chuẩn PMI

1. xác định vấn đề.

2. Xác định nguyên nhân gốc rễ

Biểu đồ xương cá

3. Tạo ra các giải pháp khả thi

4. Lựa chọn giải pháp tốt nhất

5. Thực hiện giải pháp

6. Xác minh hiệu quả giải pháp

Ảnh hưởng của cấu trúc tổ chức đối với dự án

7 kỹ năng cần thiết của chuyên gia Quản lý dự án

Vai trò của Nhà tài trợ

Vai trò của Stakeholders

Vai trò của Giám đốc dự án

Bài viết cùng chuyên đề:

12 nguyên tắc quản lý dự án – PMBOK 7th
Quản lý rủi ro dự án - Project Risk Management
Tám nguyên tắc trong Disciplined Agile
Agile Retrospectives - Nhìn lại và cải tiến hiệu quả công việc dự án
Vai trò, quyền và trách nhiệm của đội Disciplined Agile Delivery
CÁC NGUYÊN TẮC CỦA PMO
Quản lý dự án là gì? Mục tiêu, vai trò, công việc & kỹ năng
Project Manager là gì? Vai trò và yêu cầu cần có của một PM
Top 12 Định luật hàng đầu về quản lý dự án - định luật số 2, 5, 8, 11 rất đáng lưu ý
Agile là gì? Scrum là gì? Tổng quan về Agile scrum
Quản trị dự án là gì? Vai trò và quy trình quản trị dự án
Tổng quan về Disciplined Agile Delivery - Một phần thiết yếu của Disciplined Agile
Cẩm nang hướng dẫn tìm hiểu các khái niệm cốt lõi AWS
Bật mí lý do tại sao các Văn phòng Quản lý dự án Agile (Agile PMO) lại được ví với loài chim Ruồi?
"Tương lai thuộc về các dự án và quản lý dự án" - Alan Mulally
Business Analysis và dự án "Chiếc áo mùa đông của Thỏ"
Tư duy hệ thống thúc đẩy kết quả của dự án
Disciplined Agile là gì? Tại sao nên áp dụng Disciplined Agile?
Phục hồi sau khi trượt kỳ thi PMP - Một hướng dẫn hoàn chỉnh
Truyền thông trong quản lý dự án, làm thế nào hiệu quả?

7 Công cụ quản lý chất lượng – 7QC
Chu trình PDCA
Giám sát sản xuất – TWI
Kỹ năng thực hành Kaizen
Kỹ năng xây dựng 5S
Lập kế hoạch sản xuất
Quản lý bảo trì toàn diện – TPM
Quản lý chất lượng 6 Sigma
Quản lý chất lượng toàn diện – TQM
Quản lý chi phí sản xuất
Quản lý sản xuất
Quản trị sản xuất tinh gọn – Lean
02. Quản Trị Mua Hàng
03. Quản Trị Kho Hàng
Bán hàng qua điện thoại
Giám sát bán hàng
Kỹ năng viết bài PR
Lập kế hoạch bán hàng
Marketing bằng cách kể chuyện
Quản lý cửa hàng
Quản lý đội ngũ bán hàng
Tâm lý & hành vi khách hàng
Thu hồi công nợ
Trải nghiệm khách hàng
Trưng bày hàng hóa
Xây dựng hệ thống phân phối
05. Dịch Vụ & Chăm Sóc Khách Hàng
Kỹ năng phỏng vấn tìm việc
Kỹ năng phỏng vấn tuyển dụng
Kỹ năng quản lý hồ sơ tài liệu
Đào tạo & Huấn luyện nhân viên
Đào tạo Giảng viên nội bộ
07. Quản Trị Chuỗi Cung Ứng (SCM)
08. Quản Trị Hậu Cần (Logistics)
Hệ thống kiểm soát nội bộ
Kỹ năng giám sát công việc
Kỹ năng Giao việc & Tổ chức công việc
Kỹ năng Lãnh đạo theo tình huống
Kỹ năng quản lý sự thay đổi
Kỹ năng Quản lý theo mục tiêu
Kỹ năng Quản lý theo quy trình
Kỹ năng quản trị thông tin
Kỹ năng Trao quyền & Tạo ảnh hưởng
Kỹ năng truyền thông nội bộ
Kỹ năng viết báo cáo
Kỹ năng Đánh giá hiệu quả công việc
Quản lý hiệu suất nhân viên
Quản trị rủi ro
Tạo động lực cho nhân viên
Tinh thần làm chủ và chịu trách nhiệm
Xây dựng mối quan hệ nội bộ gắn kết
Xử lý khủng hoảng truyền thông
Kỹ năng giải quyết vấn đề
Kỹ năng giải quyết xung đột
Kỹ năng giao tiếp & Ứng xử
Kỹ năng gọi điện thoại
Kỹ Năng Hourensou
Kỹ năng làm việc nhóm
Kỹ năng lắng nghe & Đặt câu hỏi
Kỹ năng lập kế hoạch
Kỹ năng quản lý bản thân
Kỹ năng quản lý căng thẳng – Stress
Kỹ năng quản lý thời gian
Kỹ năng tạo động lực làm việc
Kỹ năng thuyết phục
Kỹ năng thuyết trình
Kỹ năng tổ chức cuộc họp
Kỹ năng Tư duy Logic
Kỹ năng Tư duy phản biện
Kỹ năng Tư duy sáng tạo
Kỹ năng Tư duy tích cực
Kỹ năng Tư duy đột phá
Kỹ năng Xây dựng hình ảnh cá nhân
Kỹ năng Đàm phán thương lượng
Nắm bắt tâm lý tính cách con người
Quản lý tài chính cá nhân
Quản trị cảm xúc bản thân
Tư duy và thái độ tích cực
Xây dựng thương hiệu cá nhân
Chiến Lược Kinh Doanh
Chuyển Đổi Số
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The Two Traits of the Best Problem-Solving Teams

Alison Reynolds
David Lewis

You need both diversity and safety.

An analysis of 150 senior teams showed that the ones who solve problems the fastest tend to be cognitively diverse. But this isn’t always true — sometimes, those teams still struggle. So what separates the best teams from the rest? It turns out that it’s a combination of cognitive diversity and psychological safety. Teams high in both traits show curious and encouraging behavior, and also the level of forcefulness and experimentation needed to keep their momentum. Teams low in either trait were either too combative (if they were high in cognitive diversity and low in psychological safety) or too prone to group-think (if the reverse was true).

Imagine you are a fly on the wall in a corporate training center where a management team of 12 is participating in a session on executing strategy. The team is midway through attempting to solve a new, uncertain, and complex problem. The facilitators look on as at first the exercise follows its usual path. But then activity grinds to a halt — people have no idea what to do. Suddenly, a more junior member of the team raises her hand and exclaims, “I think I know what we should do!” Relieved, the team follows her instructions enthusiastically. There is no doubt she has the answer — but as she directs her colleagues, she makes one mistake and the activity breaks down. Not a word is spoken but the entire group exude disappointment. Her confidence evaporates. Even though she has clearly learnt something important, she does not contribute again. The group gives up.

AR Alison Reynolds is a member of faculty at the UK’s Ashridge Business School where she works with executive groups in the field of leadership development, strategy execution and organization development. She has previously worked in the public sector and management consulting, and is an advisor to a number of small businesses and charities.
DL David Lewis is Director of London Business School’s Senior Executive Programme and teaches on strategy execution and leading in uncertainty. He is a consultant and works with global corporations, advising and coaching board teams. He is co-founder of a research company focusing on developing tools to enhance individual, team and organization performance through better interaction.

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Problem Solving 8D Method

Khóa học đặc biệt , Khóa học phân tích cải tiến

Giải quyết vấn đề bằng phương pháp 8D

Học 8D học viên chắc chắn đạt được các mục đích sau:

Hiểu được quá trình giải quyết vấn đề bằng phương pháp 8D
Mô tả mục tiêu của từng bước của quá trình giải quyết vấn đề 8D
Sử dụng được các công cụ giải quyết vấn đề cho từng bước của quá trình giải quyết vấn đề 8D: Pareto, Fish bone, Five Why, FMEA
Xác định vai trò của nhóm giải quyết vấn đề 8D
Xác định các yếu tố thành công quan trọng để giải quyết vấn đề hiệu quả
Truy tìm nguyên nhân gốc rễ, các khắc phục và cải tiến

Điểm đặc biệt của khóa học tại TMS là học viên thực hành giải quyết vấn đề ngay tại lớp dựa trên các form thực hành chuẩn.

Đối tượng: Giám đốc, Trưởng phòng, Kỹ sư, Quản đốc, Tổ trưởng, QA/QC, Nhân Viên Nghiên Cứu, phân tích, cải tiến sản phẩm và cải tiến quá trình. Bộ phận quản lý rủi ro

Hình thức đào tạo:

20% Lý thuyết – 80% thực hành
Trao đổi, thảo luận (Brain Storming)
Làm việc nhóm (Team work)
Bài tập tình huống
Thuyết trình (Presentation)
Video Clips…

Đội ngũ chuyên gia: 25 năm kinh nghiệm. Phương pháp training đa dạng, linh hoạt, giúp học viên hiểu và áp dụng ngay thực tế


Day 1	8:30 – 11: 30	Form an effective project team. Define roles of the team members. Set boundaries of freedom for the team. Help get the team started up. Understand the scope and magnitude of the problem. Develop a Problem Statement. Recognize that the task is to investigate the problem, not jump to solutions. Determine if Interim Containment is needed Design and put temporary measures into place to “buy time” until a permanent solution can be developed and implemented Verify that interim containment measures are working
Day 1	13: 00 – 16: 00	Use process mapping techniques to clarify the bounds of the process. Identify relationships between causes and the resulting effect using Cause and Effect Diagrams. Collect data and then use data display tools to visually analyze that data. Use Investigative Tools to uncover more clues to the root cause. Conduct confirmation runs to verify that the root cause has been found. Identify potential solutions that address the root cause. Consider solution candidates that will prevent the root cause from recurring as well as detection approaches that warn if the problem may recur. Remove candidates that are not practical, feasible or cost-effective from consideration. Use decision matrices to select the most balanced solution. Understand how to develop Action Plans using either Simple or Complex Action Plans formats. Learn how to use Project Management tools such as Activity Plans, PERT Charts and Gantt Charts to develop Action Plans to manage and track implementation of the solution. Recognize that the solution has been not fully implemented until related documentation is updated and communication has been completed with all involved parties. Use techniques to ensure the problem does not recur. Know which associated documents and systems to update. Remove Interim Containment measures. Recognize how powerful it can be to share Lessons Learned. Encourage the organization to recognize the problem-solving team for a job well done. Ensure the problem-solving team recognizes those that have assisted them.
Day 2	8: 30 – 11: 30
	13: 00 – 16: 00

Hình thức đào tạo: Lý thuyết, thực hành, Áp dụng tại lớp
Thời gian: 2 ngày (6 giờ/ngày)
Học phí ưu đãi: vui lòng liên hệ tư vấn TMS

Trainer : (Phong cách truyền đạt dễ hiểu, thực tế, lỗi cuốn. Học là muốn học nữa)

Lean six sigma Master Black Belt/ Trưởng môn đai đen được đào tạo và chứng nhận từ USA.
Thự c hiện thành công nhiều dự án lớn tầm Quốc tế
Quản lý dự án chuyên nghiệp với các dự án quy mô toàn cầu
Là chuyên gia phân tích dữ liệu và đổi mới kỹ thuật số để tận dụng các giải pháp tích hợp cho doanh nghiệp
Là chuyên gia hoạch định chiến lược với nhiều giải pháp thực tế cho doanh nghiệp
Chuyên gia đánh giá trưởng hệ thống ISO 9001:2015, OHSAS 18001:2007, ISO 45001: 2018, ISO 14001:2015, ISO 51000:2011, TAPA
Hơn 20 năm kinh nghiệm tư vấn, đào tạo về Lean 6 Sigma, TQM, TPM, QA/QC, 7 TOOL, ISO 9001, ISO 14001, OHSAS 18001:2007, ISO 45001 và ISO 50001:2011
Kinh nghiệm 20 năm về đào tạo và tư vấn về quy trình cải tiến liên tục tại nhiều tổ chức với nhiều lĩnh vực khác nhau.
Gần 30 năm kinh nghiệm là Giám đốc điều hành tại các doanh nghiệp lớnnhư : Clever Mind Corporation, Weather Safe Window Company, Quoc Nam Manufacturing Motorcycle Spare parts…

Tùy theo mục đích hoạt động sản xuất quý đơn vị/Cty có thể yêu cầu đào tạo theo từng nội dung mong muốn. Anh/chị vui lòng liên hệ ( 028 668 03119 hoặc 0973 811 048 ) để được tư vấn và nhận báo giá chi tiết. Xin cảm ơn !

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14 Best Team Building Problem Solving Group Activities For 2024

The best teams see solutions where others see problems. A great company culture is built around a collaborative spirit and the type of unity it takes to find answers to the big business questions.

So how can you get team members working together?

How can you develop a mentality that will help them overcome obstacles they have yet to encounter?

One of the best ways to improve your teams’ problem solving skills is through team building problem solving activities .

“86% of employees and executives cite lack of collaboration or ineffective communication for workplace failures.” — Bit.AI

These activities can simulate true-to-life scenarios they’ll find themselves in, or the scenarios can call on your employees or coworkers to dig deep and get creative in a more general sense.

The truth is, on a day-to-day basis, you have to prepare for the unexpected. It just happens that team building activities help with that, but are so fun that they don’t have to feel like work ( consider how you don’t even feel like you’re working out when you’re playing your favorite sport or doing an exercise you actually enjoy! )

Team Building Problem Solving Group Activities

What are the benefits of group problem-solving activities?

The benefits of group problem-solving activities for team building include:

Better communication
Improved collaboration and teamwork
More flexible thinking
Faster problem-solving
Better proactivity and decision making

Without further ado, check out this list of the 14 best team-building problem-solving group activities for 2024!

Page Contents (Click To Jump)

2. Problem-Solving Templates

Problem-Solving Templates are popular problem-solving activities that involve a group of people working together to solve an issue. The challenge generally involves members of the team utilizing pre-made templates and creating solutions for a given problem with the help of visual aids.

This activity is great for teams that need assistance in getting started on their problem-solving journey.

Why this is a fun problem-solving activity: Problem-Solving Templates offer teams an easy and stress-free way to get the creative juices flowing. The visual aids that come with the templates help team members better understand the issue at hand and easily come up with solutions together.

	🎯 Help your team incorporate mindfulness into the workday
	🪐 Use the force to collect valuable feedback
	🦈 Pitch your million dollar idea
	🌮 Sync with your team on Tuesday!
	🗣 Ignite engaging conversations to kick off your next meeting

This activity is great for teams that need assistance in getting started on their problem-solving journey, as it provides an easy and stress-free way to get the creative juices flowing.

Problem Solving Group Activities & Games For Team Building

3. coworker feud, “it’s all fun and games”.

Coworker Feud is a twist on the classic Family Feud game show! This multiple rapid round game keeps the action flowing and the questions going. You can choose from a variety of customizations, including picking the teams yourself, randomized teams, custom themes, and custom rounds.

Best for: Hybrid teams

Why this is an effective problem solving group activity: Coworker Feud comes with digital game materials, a digital buzzer, an expert host, and a zoom link to get the participants ready for action! Teams compete with each other to correctly answer the survey questions. At the end of the game, the team with the most competitive answers is declared the winner of the Feud.

How to get started:

Sign up for Coworker Feud
Break into teams of 4 to 10 people
Get the competitive juices flowing and let the games begin!

Learn more here: Coworker Feud

4. Crack The Case

“who’s a bad mamma jamma”.

Crack The Case is a classic WhoDoneIt game that forces employees to depend on their collective wit to stop a deadly murderer dead in his tracks! Remote employees and office commuters can join forces to end this crime spree.

Best for: Remote teams

Why this is an effective problem solving group activity: The Virtual Clue Murder Mystery is an online problem solving activity that uses a proprietary videoconferencing platform to offer the chance for employees and coworkers to study case files, analyze clues, and race to find the motive, the method, and the individual behind the murder of Neil Davidson.

Get a custom quote here
Download the app
Let the mystery-solving collaboration begin!

Learn more here: Crack The Case

5. Catch Meme If You Can

“can’t touch this”.

Purposefully created to enhance leadership skills and team bonding , Catch Meme If You Can is a hybrid between a scavenger hunt and an escape room . Teammates join together to search for clues, solve riddles, and get out — just in time!

Best for: Small teams

Why this is an effective problem solving group activity: Catch Meme If You Can is an adventure with a backstory. Each team has to submit their answer to the puzzle in order to continue to the next part of the sequence. May the best team escape!

The teams will be given instructions and the full storyline
Teams will be split into a handful of people each
The moderator will kick off the action!

Learn more here: Catch Meme If You Can

6. Puzzle Games

“just something to puzzle over”.

Puzzle Games is the fresh trivia game to test your employees and blow their minds with puzzles, jokes , and fun facts!

Best for: In-person teams

Why this is an effective problem solving group activity: Eight mini brain teaser and trivia style games include word puzzles, name that nonsense, name that tune, and much more. Plus, the points each team earns will go towards planting trees in the precious ecosystems and forests of Uganda

Get a free consultation for your team
Get a custom designed invitation for your members
Use the game link
Dedicated support will help your team enjoy Puzzle Games to the fullest!

Learn more here: Puzzle Games

7. Virtual Code Break

“for virtual teams”.

Virtual Code Break is a virtual team building activity designed for remote participants around the globe. Using a smart video conferencing solution, virtual teams compete against each other to complete challenges, answer trivia questions, and solve brain-busters!

Why this is an effective problem solving group activity: Virtual Code Break can be played by groups as small as 4 people all the way up to more than 1,000 people at once. However, every team will improve their communication and problem-solving skills as they race against the clock and depend on each other’s strengths to win!

Reach out for a free consultation to align the needs of your team
An event facilitator will be assigned to handle all of the set-up and logistics
They will also provide you with logins and a play-by-play of what to expect
Sign into the Outback video conferencing platform and join your pre-assigned team
Lastly, let the games begin!

Learn more here: Virtual Code Break

8. Stranded

“survivor: office edition”.

Stranded is the perfect scenario-based problem solving group activity. The doors of the office are locked and obviously your team can’t just knock them down or break the windows.

Why this is an effective problem solving group activity: Your team has less than half an hour to choose 10 items around the office that will help them survive. They then rank the items in order of importance. It’s a bit like the classic game of being lost at sea without a lifeboat.

Get everyone together in the office
Lock the doors
Let them start working together to plan their survival

Learn more here: Stranded

9. Letting Go Game

“for conscious healing”.

The Letting Go Game is a game of meditation and mindfulness training for helping teammates thrive under pressure and reduce stress in the process. The tasks of the Letting Go Game boost resiliency, attentiveness, and collaboration.

Why this is an effective problem solving group activity: Expert-guided activities and awareness exercises encourage team members to think altruistically and demonstrate acts of kindness. Between yoga, face painting, and fun photography, your employees or coworkers will have more than enough to keep them laughing and growing together with this mindfulness activity!

Reach out for a free consultation
A guide will then help lead the exercises
Let the funny videos, pictures, and playing begin!

Learn more here: Letting Go Game

10. Wild Goose Chase

“city time”.

Wild Goose Chase is the creative problem solving activity that will take teams all around your city and bring them together as a group! This scavenger hunt works for teams as small as 10 up to groups of over 5000 people.

Best for: Large teams

Why this is an effective group problem solving activity: As employees and group members are coming back to the office, there are going to be times that they’re itching to get outside. Wild Goose Chase is the perfect excuse to satisfy the desire to go out-of-office every now and then. Plus, having things to look at and see around the city will get employees talking in ways they never have before.

Download the Outback app to access the Wild Goose Chase
Take photos and videos from around the city
The most successful team at completing challenges on time is the champ!

Learn more here: Wild Goose Chase

11. Human Knot

“for a knotty good time”.

The Human Knot is one of the best icebreaker team building activities! In fact, there’s a decent chance you played it in grade school. It’s fun, silly, and best of all — free!

Why this is an effective group problem solving activity: Participants start in a circle and connect hands with two other people in the group to form a human knot. The team then has to work together and focus on clear communication to unravel the human knot by maneuvering their way out of this hands-on conundrum. But there’s a catch — they can’t let go of each other’s hands in this team building exercise.

Form a circle
Tell each person to grab a random hand until all hands are holding another
They can’t hold anyone’s hand who is directly next to them
Now they have to get to untangling
If the chain breaks before everyone is untangled, they have to start over again

Learn more here: Human Knot

12. What Would You Do?

“because it’s fun to imagine”.

What Would You Do? Is the hypothetical question game that gets your team talking and brainstorming about what they’d do in a variety of fun, intriguing, and sometimes, whacky scenarios.

Best for: Distributed teams

Why this is an effective group problem solving activity: After employees or coworkers start talking about their What Would You Do? responses, they won’t be able to stop. That’s what makes this such an incredible team building activity . For example, you could ask questions like “If you could live forever, what would you do with your time?” or “If you never had to sleep, what would you do?”

In addition to hypothetical questions, you could also give teammates some optional answers to get them started
After that, let them do the talking — then they’ll be laughing and thinking and dreaming, too!

13. Crossing The River

“quite the conundrum”.

Crossing The River is a river-crossing challenge with one correct answer. Your team gets five essential elements — a chicken, a fox, a rowboat, a woman, and a bag of corn. You see, the woman has a bit of a problem, you tell them. She has to get the fox, the bag of corn, and the chicken to the other side of the river as efficiently as possible.

Why this is an effective group problem solving activity: She has a rowboat, but it can only carry her and one other item at a time. She cannot leave the chicken and the fox alone — for obvious reasons. And she can’t leave the chicken with the corn because it will gobble it right up. So the question for your team is how does the woman get all five elements to the other side of the river safely in this fun activity?

Form teams of 2 to 5 people
Each team has to solve the imaginary riddle
Just make sure that each group understands that the rowboat can only carry one animal and one item at a time; the fox and chicken can’t be alone; and the bag of corn and the chicken cannot be left alone
Give the verbal instructions for getting everything over to the other side

14. End-Hunger Games

“philanthropic fun”.

Does anything bond people quite like acts of kindness and compassion? The End-Hunger Games will get your team to rally around solving the serious problem of hunger.

Best for: Medium-sized teams

Why this is an effective problem solving group activity: Teams join forces to complete challenges based around non-perishable food items in the End-Hunger Games. Groups can range in size from 25 to more than 2000 people, who will all work together to collect food for the local food bank.

Split into teams and compete to earn boxes and cans of non-perishable food
Each team attempts to build the most impressive food item construction
Donate all of the non-perishable foods to a local food bank

Learn more here: End-Hunger Games

Q: What kind of skills do group problem solving activities & games improve?

A: Group problem solving activities and games improve collaboration, leadership, and communication skills.

Q: What are problem solving based team building activities & games?

A: Problem solving based team building activities and games are activities that challenge teams to work together in order to complete them.

Q: What are some fun free problem solving games for groups?

A: Some fun free problem solving games for groups are kinesthetic puzzles like the human knot game, which you can read more about in this article. You can also use all sorts of random items like whiteboards, straws, building blocks, sticky notes, blindfolds, rubber bands, and legos to invent a game that will get the whole team involved.

Q: How do I choose the most effective problem solving exercise for my team?

A: The most effective problem solving exercise for your team is one that will challenge them to be their best selves and expand their creative thinking.

Q: How do I know if my group problem solving activity was successful?

A: In the short-term, you’ll know if your group problem solving activity was successful because your team will bond over it; however, that should also translate to more productivity in the mid to long-term.

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About SnackNation

SnackNation is a healthy office snack delivery service that makes healthy snacking fun, life more productive, and workplaces awesome. We provide a monthly, curated selection of healthy snacks from the hottest, most innovative natural food brands in the industry, giving our members a hassle-free experience and delivering joy to their offices.

🏅17 Best Customer Service Week Ideas for Remote Employees [2024]

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9 Collaboration techniques to solve problems: A guide for leaders and people managers

Knowing when to ask for help is a strength. Learn why collaboration to solve problems is essential to your business and how to promote a culture of teamwork.

Imagine you’re in Rome for the summer. You don’t speak the language and the transportation system is completely different from your home country.

You’re using Google Maps and a translation app to read signs and get around on your own. But after wandering around the Roma Termini for 15 minutes with no idea where to find your train platform, it’s time to get some help.

In this case, no one would think less of you for asking for directions. So why are we often too worried about being judged to do the same at work?

It’s a strength to know when to seek help and use collaboration to solve problems. Acknowledging that there are things you don’t know or can’t solve on your own isn’t only smart, but is actually more productive. As soon as you and your team start playing to each other’s strengths, you’ll find those KPIs far more achievable.

Instead of spinning their wheels when they’re stuck on a problem, your team needs to know when to bring in an outside perspective to find possible solutions. By the end of this article, you’ll have a clear understanding of the benefits of collaborative problem-solving and learn how to get your team working together to overcome challenges.

Work together to find the best solutions to your business problems. Add a whiteboard to your Switchboard room and collect your team’s ideas live or async. Learn more

Benefits of collaborative problem solving

Solving complex problems in groups helps you find solutions faster. With more perspectives in the room, you’ll get ideas you’d never have thought of alone. In fact, collaboration can cause teams to spend 24% less time on idea generation. Together, you’ll spark more ideas and reach innovative solutions more quickly.

Not only that, but looking at problems in groups allows your team to learn from others, which can make them more resilient to issues in future.

Peer-to-peer learning is also an opportunity to upskill your team while strengthening their relationships. That’s because collaborative problem-solving encourages people to trust each other as they work together towards common goals. It’s team collaboration best practice to encourage your team to share ideas without risk of humiliation.

How to get your team to solve problems collaboratively

Promoting collaborative problem-solving skills within your team allows you to create a culture where people are comfortable seeking feedback on their work. That means you won’t have to host a dedicated brainstorming session to get your team to collaborate—they’ll just start doing it naturally.

To get there, you need to foster a psychologically safe environment, provide them with the right tools, and reinforce the power of teamwork whenever possible. Here are ways to enable a collaborative problem-solving culture:

1. Create the right environment

Simply inviting your team to work together isn’t enough for them to actually do it. You need to foster psychological safety so they feel comfortable sharing ideas and aren’t afraid of getting called out if they are wrong.

It all starts with your team culture

Your culture should be supportive, inclusive, safe, trusting, respectful, and empathetic. It should make people certain that asking for help is a sign of strength, not weakness.

Remind your team that brainstorming spaces are safe and all ideas are welcomed. They shouldn’t wait until they have a perfect solution to intervene. Be open-minded and treat all ideas as important even if you think they aren’t viable. This can be as simple as writing down all solutions on a shared document and asking questions for further clarification.

Give them what they need to do their job

Set your team up with the necessary resources and information to solve problems effectively. This includes written guidelines or even training on communication, leading a brainstorming session, or problem solving skills.

Also, technology improves collaboration in the workplace , so equip your team with the right tools for effective communication, information sharing, and project management. Make sure your team finds it easy to work with the tools they have. If they struggle to reach team mates due to technicalities, they’ll likely end up working on their own.

Switchboard can support your existing tech stack since all browser-based apps work in their persistent rooms. In this visual digital workspace , team members always know where to find project-related information and can work together on those apps directly from Switchboard—without switching tabs.

Switchboard room with multiple files opened

2. Promote open, transparent communication and feedback

A huge part of creating a psychologically safe environment for collaboration is encouraging open communication and establishing a culture that embraces feedback. Using active listening techniques, such as paraphrasing their words to check your understanding, can help you truly understand individual points of view focusing only on your answer.

For example, if your team member is struggling to find the words to express themselves, don’t jump in straight away with your own assumptions. Listen openly and let them fill the silence with their thoughts. Then, try and summarize what they’ve said so far and let them correct you.

It’s also important to be transparent when setting goals and addressing potential setbacks.

“The clearer you can be about what you need as a leader, what you need from your team, and what your clients need, you’ll be able to take action that's in alignment with creating that outcome,” says Tarah Keech , Founder of Tarah Keech Coaching .

Finally, follow-up on discussions when you have results so each contributor can see the impact of their input.

3. Set clear common goals

What makes collaboration different from compromising, for example, is that you get to work toward a common objective . When team members have a shared purpose, they become allies and are more likely to work together to find the best solution possible, instead of trying to be in the right.

For instance, when you offer profit sharing, people earn more money if the company makes higher revenue. That means if two people work together on finding a solution, they’ll likely decide on the one that’s better for the business—because, in the end, it’ll be beneficial for both.

Also, when you set clear goals for the collaboration, you get more focused answers and help improve team productivity. For example, start a brainstorming session by clearly stating the problem “Sign-ups are down by 1%, we need to come up with ideas to get back to the regular signup rate.”

Making it clear that you’ve identified a gap and know exactly what you need from others helps them understand why the session is relevant and what they need to do.

4. Present collaboration as a win-win

If you don’t set up a collaborative culture, team members will spin their wheels rather than get help to solve a problem. It’s crucial that you explain the benefits of collaboration clearly to your team so you can:

Reach profitable business solutions
Make people feel heard and valued
Bring your team together
Increase trust in the company’s decisions
Make people feel part of something bigger
Promote knowledge sharing

It’s your job to help team members understand that collaboration is beneficial for both individual and collective success—and find win-win scenarios.

5. Eliminate silos and solicit diverse opinions

Working in silos can affect productivity and morale as people spend more time coming up with solutions. A way to eliminate silos is by encouraging cross-functional projects and hosting team-building activities for colleagues to get to know each other.

“The only path that creates positive change is the one you haven't taken yet,” says Tarah. Encouraging teamwork allows you to come up with more diverse alternatives to problems. “And, the fastest way to identify the path that works is by using each other as resources and co-creators,” she adds.

Gather multiple perspectives on a problem by ensuring everyone shares their thoughts even if they’re introverted. For example, create a Switchboard room and invite everyone to add one or two ideas to the whiteboard either during or before the meeting. Then, go over each one of those ideas and vote on the best ones. This can happen anonymously so people feel more comfortable sharing their thoughts.

This is an easy way to bring diverse people together and see problems from multiple perspectives. “We all have stories from our lives where we pull lessons from. Imagine if we had access to other people's lessons. How much time would that save us?” says Tarah.

Two people in a Switchboard room writing ideas on a virtual whiteboard

6. Train your team on how to resolve conflicts

Conflict resolution is a skill all managers should have, so make sure to give training on this topic. Equip your team with problem-resolution skills—for them to find mutually beneficial solutions. This will allow them to address disagreements and conflicts before they escalate to something bigger. Do this by:

Leaving your ego at the door

Many times conflicts occur when people take things personally or when you enter team meetings with your ego by your side.

The best advice for learning how to solve conflicts is to leave your ego at the door and assume you all want what’s best for the business. The idea of working together toward a common goal instead of discussing who’s right or which proposal is best helps reach consensus and a better alternative to all ideas.

7. “Yes, and…” every idea

This concept comes from improv and means acknowledging others’ proposals and adding to them. Improv actors use this technique to come up with stories in a group.

For example, someone enters the scene and goes “Help, mother, help!” The next person should say “ Yes , dear, I’m here. And , what do you need?” If they enter the room and say “I’ve told you a thousand times, I’m not your mother,” it’ll neglect the first actor’s proposal and can make the story stagnant.

You can apply this practice to business teamwork. If during collaborative problem-solving, you suggest an idea and someone neglects that thought, the conversation goes nowhere.

Instead, try establishing a “yes, and…” mentality to move the conversation forward. This is an example of how this would look in practice:

Do: “I think the problem is that users are struggling to find the sign-up button.” “ Yes , that’s a potential issue, and it might also be because the color of the button doesn’t stand out. Let’s look at our web page analytics.”
Don’t: “I think the problem is that users are struggling to find the sign-up button.” “Hmm, not really , we’ve conducted usability testing and that was never an issue.”

This mindset gives space for ideas to grow, even if they seem off the mark initially. Let people explain their thoughts and you'll be surprised how solutions can result. Avoid premature judgment and create a safe space for creativity and exploration.

8. Play to everyone’s strengths

You can’t expect the same type of insights from all team members. The beauty of having diverse people on your team is that they can all add to the conversation from their unique perspectives.

Assign roles and responsibilities based on team members' strengths and expertise. Encourage collaboration and reach potential solutions to problems by assigning tasks that require different skill sets.

For example, let’s say the customer support team’s workload increased in the last month. They don’t know why, but people keep complaining about their orders being wrong. The team is so busy trying to find quick solutions for the customers that they can’t take the time to get to the root cause of the problem.

You can’t afford to close the online store and decide to host a brainstorming session with one or two key players from each department. Inviting them to this session helps bring their own experiences to the table and will help you find the problem faster. Not necessarily the ones affected by an issue are the most suited to solve it.

9. Recognize and reward teamwork

Acknowledge and appreciate collaborative efforts within the team. Recognize individuals who actively contribute to problem-solving and emphasize the importance of teamwork. This will help you keep your team engaged and motivated as well as remind everyone that if they collaborate, they might get rewarded.

Give negative feedback in private with useful examples, and celebrate successes in public as a team. However, not everyone likes public recognition, so take time to understand what motivates different people from your team and implement it.

Encourage risk taking and turn failure into learning opportunities. Part of collaborating toward solutions is understanding that making mistakes is part of the process, and the faster you get to fail, the better.

The fastest way to succeed is by solving problems in groups

You can make mistakes as a tourist in Rome because the worst thing that could happen is getting lost for a couple of hours (and you can always call an Uber).

It’s different at work. Many people think that making mistakes could cause them to build up a bad reputation or, in extreme cases, lose their job. However, that mindset is what causes you to get stuck on a problem. And, if you don’t ask others to support you, you might struggle to come up with solutions in a timely manner.

But asking for help isn’t a mistake. It’s a sign of strength and your company should encourage people to seek different perspectives. To encourage your team to use collaboration to solve problems, build a psychologically safe environment for people to speak openly about their ideas.

Set common goals, eliminate siloed work, and promote a “yes, and…” mentality. And, along with leaving your ego at the door, you should get equipped with the right team collaboration tools .

Using a tool like Switchboard makes it easy for your team to work together to solve problems in a shared room. There, everyone can add files, edit content directly from browser-based applications, or include their ideas on a whiteboard to simplify team communication and reach solutions faster.

Work in groups to find the best solution to your business problems. Add a whiteboard to your Switchboard room and collect your worker’s ideas live or async. Learn more

Frequently asked questions about collaboration to solve problems

What is the purpose of collaboration.

The purpose of collaboration is to bring diverse people together to share ideas to work together towards solving a common goal. Teamwork can help organizations:

Shorten decision-making loops
Solve problems faster
Drive innovation
Improve knowledge sharing
Tighten team relationships
Get better at managing conflict
Create a sense of belonging

What is the difference between collaboration and compromise?

The difference between collaboration and compromise is that the first one aims to reach a common goal; while compromising, means finding a middle ground. Collaboration presents the opportunity to reach win-win solutions while compromising means someone needs to cede.

What is the difference between brainstorming and collaborative problem-solving?

The difference between brainstorming and collaborative problem-solving is that brainstorming is meant for doing group work to come up with ideas that may or may not solve a problem. Collaborative problem-solving, on the other hand, is much more structured and aims to find practical solutions to a specific problem (brainstorming can be one of the techniques used to reach that solution).

Keep reading

Musings on remote work and the future of collaboration

6 tips for how to give creative feedback

5 best design feedback tools for highly collaborative teams

Stop, collaborate, and listen.

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Work together to find the best solutions to your business problems.

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How to Improve Problem-Solving on a Team: Tips for Success

Have you ever been on a team where solving problems seemed impossible? Maybe it felt like everyone was talking at once, or no one was listening to each other's ideas. It's frustrating when you know there's a solution out there, but your team just can't seem to find it.

The good news is that there are ways to improve your team's problem-solving skills. By following a few tips and strategies, you can help your team work together more effectively and find solutions to even the toughest challenges.

In this article, we'll explore some of the best ways to improve problem-solving on a team and increase your chances of success. Whether you're working on a project at school or tackling a complex business problem, these tips will help you get the results you need.

Team problem-solving is critical to success in the workplace. When we work in teams, we bring together different perspectives, expertise, and experience that help to generate innovative solutions to complex problems. However, achieving effective problem-solving in a team setting is often easier said than done. In this article, we will explore how you can improve problem-solving on a team to achieve success.

Understanding the Importance of Team Problem-Solving

Effective problem-solving in a team setting can yield numerous benefits. The collective knowledge and experience of a team can lead to more creative and innovative solutions that may not be possible through individual efforts. Additionally, team problem-solving can help to build stronger relationships and foster better teamwork, as team members learn to work collaboratively and communicate openly with one another.

Team problem-solving is an essential skill in the workplace, as it can help organizations to overcome challenges and achieve their goals. When teams work together to solve problems, they can come up with solutions that are more effective and efficient than those developed by individuals working alone. This can lead to increased productivity, improved performance, and better outcomes for the organization as a whole.

The Benefits of Effective Problem-Solving in a Team

Here are some of the key advantages of effective problem-solving in a team:

Greater innovation and creativity: When team members collaborate to solve problems, they can draw on a wider range of perspectives and ideas, leading to more innovative solutions.
Faster decision-making: Teams can make decisions more quickly than individuals, as they can divide tasks and responsibilities among team members.
Improved communication and collaboration: Team problem-solving requires open communication and collaboration, which can help to build stronger relationships and trust among team members.
Stronger relationships and trust among team members: When team members work together to solve problems, they develop a deeper understanding of each other's strengths and weaknesses, leading to stronger relationships and greater trust.

Effective team problem-solving requires a range of skills, including active listening, critical thinking, and effective communication. Team members must be willing to listen to each other's ideas and perspectives, ask questions, and provide constructive feedback. They must also be able to work collaboratively, dividing tasks and responsibilities in a way that allows each team member to contribute their unique skills and expertise.

Challenges Faced by Teams During Problem-Solving

Despite the benefits of team problem-solving, there are several challenges that teams may face during the process. These challenges include:

Lack of trust or open communication among team members: When team members do not trust each other or are not willing to communicate openly, it can be difficult to work collaboratively to solve problems.
Differing perspectives and approaches to problem-solving: Team members may have different ideas about how to approach a problem, leading to disagreements and conflicts.
Ineffective leadership or unclear goals and objectives: Without clear leadership and goals, teams may struggle to stay focused and work effectively together.
Difficulty managing conflicts or disagreements within the team: When conflicts arise, it can be challenging to manage them effectively and find a resolution that satisfies all team members.

Despite these challenges, effective team problem-solving is an essential skill for any organization. By working together to overcome challenges and find innovative solutions, teams can achieve their goals and drive success for the organization as a whole.

Building a Strong Foundation for Team Problem-Solving

Effective problem-solving as a team requires a strong foundation that is built on clear goals and objectives, open communication and trust, and a culture of collaboration and inclusivity. When teams work together towards a common goal, they can achieve more than any individual can on their own. In this article, we will explore some tips for building a strong foundation for team problem-solving.

Establishing Clear Goals and Objectives

When working as a team, it is important to have a clear understanding of the problem at hand and the desired outcome. This involves defining the problem, identifying the objectives, and understanding the constraints and resources available. Establishing clear goals and objectives will help the team focus their efforts and work towards a common goal.

For example, if the team is working on a software development project, the problem might be to improve the user experience of an existing product. The objectives might be to identify pain points in the current user experience, design and implement new features that address these pain points, and test the new features to ensure they meet user needs.

By establishing clear goals and objectives, the team can work together more efficiently and effectively. This helps to ensure that everyone is on the same page and working towards the same end goal.

Encouraging Open Communication and Trust

Open communication and trust are essential components of effective problem-solving in a team setting. Team members should be encouraged to share their thoughts, ideas, and concerns openly and honestly. This helps to build trust among team members and fosters a culture of collaboration and inclusivity.

When team members feel comfortable sharing their ideas and concerns, they are more likely to contribute to the problem-solving process. This can lead to better solutions and more creative ideas. Additionally, when team members trust each other, they are more likely to work together effectively and support each other through challenges.

Fostering a Culture of Collaboration and Inclusivity

Team problem-solving should be a collaborative process that encourages participation and inclusivity. This means ensuring that everyone on the team has the opportunity to contribute their unique skills, experiences, and perspectives. Building a culture of collaboration and inclusivity will enhance the problem-solving process and foster better teamwork among team members.

For example, if the team is working on a marketing campaign, team members with different backgrounds and skill sets might contribute in different ways. A graphic designer might contribute by creating visuals for the campaign, while a copywriter might contribute by writing the copy. By fostering a culture of collaboration and inclusivity, the team can leverage everyone's unique strengths and perspectives to create a more effective campaign.

In conclusion, building a strong foundation for team problem-solving requires clear goals and objectives, open communication and trust, and a culture of collaboration and inclusivity. When teams work together towards a common goal, they can achieve great things. By following these tips, your team can establish a strong foundation for effective problem-solving.

Implementing Effective Problem-Solving Techniques

Once your team has established a strong foundation for problem-solving, it is time to implement effective techniques to solve the problem at hand. Here are some techniques that can help:

Brainstorming and Idea Generation

Brainstorming is a popular technique for generating ideas and solutions in a team setting. It involves gathering as many ideas as possible, without criticism or judgment. This allows team members to think creatively and freely, which can lead to innovative solutions.

During a brainstorming session, it is important to encourage all team members to participate and share their ideas. One way to do this is to set a time limit for the session and to assign a facilitator who can guide the discussion and keep the conversation focused. It is also important to record all ideas and to review them later to identify the most promising solutions.

The Six Thinking Hats Method

The Six Thinking Hats method is a structured approach to problem-solving that involves looking at a problem from different perspectives. It involves assigning different roles to each team member, who will then approach the problem from a specific point of view. This process can help to generate a wider range of ideas and perspectives.

The six roles in the Six Thinking Hats method are:

The white hat, which focuses on facts and information
The red hat, which focuses on emotions and feelings
The black hat, which focuses on risks and potential problems
The yellow hat, which focuses on benefits and opportunities
The green hat, which focuses on creativity and new ideas
The blue hat, which focuses on the big picture and the overall process

By assigning each team member a different role, the Six Thinking Hats method encourages them to approach the problem from a fresh perspective and to consider all aspects of the problem.

The 5 Whys Technique

The 5 Whys technique is a simple but effective problem-solving technique that involves asking "why" five times in succession to get to the root cause of a problem. By identifying the underlying cause of a problem, teams can develop more effective solutions.

For example, if the problem is a product defect, the team might ask:

Why did the product fail?
Why was the component not working properly?
Why was the component not manufactured correctly?
Why was the manufacturing process not monitored closely?
Why was the manufacturing process not designed to catch this type of error?

By identifying the root cause of the problem, the team can develop solutions that address the underlying issue, rather than just treating the symptoms.

SWOT Analysis

SWOT analysis is a strategic planning tool that can be useful in problem-solving. It involves identifying the strengths, weaknesses, opportunities, and threats related to a problem. This analysis can help teams to identify potential solutions and develop an action plan.

To conduct a SWOT analysis, the team should:

Identify the strengths of the current situation
Identify the weaknesses of the current situation
Identify the opportunities that could be pursued
Identify the threats that could hinder progress

By considering all of these factors, the team can develop a comprehensive understanding of the problem and its potential solutions.

Enhancing Team Dynamics for Better Problem-Solving

Effective problem-solving is not just about techniques and strategies—it also involves enhancing team dynamics to foster better communication, collaboration, and understanding. Here are some ways to improve team dynamics:

Identifying and Leveraging Individual Strengths

Teams are made up of individuals with unique strengths and skills. By identifying these strengths, teams can leverage them to achieve better problem-solving outcomes. Team members should be encouraged to share their skills and expertise, and their contributions should be recognized and appreciated.

Promoting Active Listening and Empathy

Active listening and empathy are essential components of effective problem-solving in a team setting. Team members should be encouraged to listen actively to one another, seek to understand each other's perspectives, and show empathy towards each other's feelings and concerns.

Managing Conflicts and Disagreements Constructively

Conflicts and disagreements are inevitable in a team setting. However, it is important to manage these conflicts constructively to avoid damaging team dynamics. Teams should establish clear guidelines for conflict resolution and ensure that disagreements are addressed respectfully and openly.

The Bottom Line

Effective problem-solving in a team setting requires a combination of strong teamwork, effective communication, and innovative problem-solving techniques. By following the tips and strategies outlined in this article, you can improve problem-solving on your team and achieve success.

About the author

Founder & Chief Icebreaker

I started Icebreaker Spot because I truly believe that strong connections are the foundation of successful teams. I wanted to create a platform that would make it easy for people to find and share icebreakers and team building activities, empowering them to build trust, foster collaboration, and ultimately, achieve greatness together.

Nhà Tuyển Dụng
Ứng Viên Tìm việc
Cẩm Nang Tìm Việc
Tìm Việc Theo Chuyên Môn

Problem solving là gì? Vai trò và tầm quan trọng của Problem solving

Problem solving là gì? tìm hiểu những kỹ thuật và chiến lược xử lý nỗi lo (problem solving) sẽ giúp bạn giải quyết hiệu quả những thách thức bạn mắc phải trong các dự án của mình. Qua bài viết dưới đây Timviecgap.vn sẽ cho bạn biết thêm nhiều thông tin hơn về bài viết, cùng theo dõi bài viết nhé!

Problem solving là gì?

Giải quyết nỗi lo yêu cầu phải tìm cách cho các điểm, sự cố hoặc thách thức. Nó có khả năng bao gồm thu thập nội dung bổ sung, tư duy phê phán (critical thinking), phương pháp đến gần hơn sáng tạo, định lượng và/hoặc logic.

Xử lý vấn đề hiệu quả và có hệ thống là một yếu tố căn bản trong chắc chắn chất lượng (quality assurance) và cải tiến chất lượng. Các vấn đề có thể phát sinh do hậu quả của quy trình kiểm soát chất lượng (Control Quality) hoặc từ kiểm toán chất lượng (quality audit) và sẽ được Kết hợp với một quy trình hoặc giao phẩm. Dùng một cách giải quyết nỗi lo một bí quyết cấu trúc sẽ giúp đào thải vấn đề và phát triển một giải pháp lâu dài.

Xem thêm Top 7 kỹ năng trả lời phỏng vấn công việc

Vai trò và tầm quan trọng của kỹ năng giải quyết nỗi lo

Theo thực tế, kỹ năng xử lý vấn đề có vai trò đặc biệt và là kỹ năng mềm cần thiết trong cuộc sống.

Những tình huống phát sinh có khả năng xảy ra mỗi ngày và bạn không thể nào tránh khỏi.Khi đấy, bạn cần tìm ra hướng giải quyết tối ưu để làm giảm những rủi ro trong tương lai.

Kỹ năng giải quyết vấn đề giúp bạn có sự tự tin, bình tĩnh và đưa ra phương án giải quyết tối ưu nhất. Nhờ các bước xác định, nhận xét và đo đạt theo nhiều chiều hướng khác nhau mà bạn có một xác định đúng đắn và làm chủ những yếu tố phát sinh.

Công thức xử lý vấn đề

Phát hiện ra nỗi lo.

Trước khi mà bạn cố tìm hướng giải quyết nỗi lo, bạn cần phải xem xét kỹ đấy có thật sự là nỗi lo đúng nghĩa hay không, bằng việc tự hỏi: chuyện gì sẽ xảy ra nếu…?; hoặc: giả sử như Điều này không thể làm thì…? Bạn không nên phung phí thời gian và sức lực vào xử lý nếu nó có thể tự không còn hoặc không đặc biệt. Để phát hiện ra nỗi lo, bạn phải có một bản chiến lược và luôn bám sát theo nó. Hãy nhờ một người bạn tin tưởng làm cố vấn giúp bạn nhận ra nỗi lo. Bởi không phải lúc nào bạn cũng nhìn thấy từ góc nhìn của mình.

Chọn lựa chủ có được của vấn đề

Không phải toàn bộ các vấn đề có tác động đến bạn đều do chính bạn giải quyết. Nếu bạn không có quyền hạn hay khả năng để giải quyết nó, cách tốt nhất là chuyển nỗi lo đó sang cho người nào có thể xử lý.

Có một câu nói nửa đùa nửa thật nhưng cũng đáng để bạn lưu ý: “Nhiệt tình cùng với thiếu hiểu biết đôi khi thành phá hoại”.

Nhìn nhận và phân tích để hiểu nỗi lo

Khá mơ hồ nguồn gốc của vấn đề sẽ dễ dẫn đến cách giải quyết sai lệch, hoặc nỗi lo cứ lặp đi lặp lại. Nếu như nói theo ngôn ngữ của y khoa, việc “bắt không đúng bệnh” thì chỉ trị triệu chứng, chứ không trị được bệnh, đôi khi “tiền mất, tật mang”. Bạn cần phải dành ra thời gian để thu thập những nội dung cần thiết có sự liên quan vấn đề cần xử lý.

Ở đây ta cần xác định được những thông tin của công việc bằng việc đặt ra những câu hỏi.

– Tính chất của hoạt động (khẩn cấp, quan trọng)?

– Đòi hỏi chỉ thị của cấp trên là gì?

– Nguồn lực để thực thi công việc?

– hoạt động này có thuộc quyền giải quyết của mình hay không?

– Bản chất của hoạt động là gì?

– Những đòi hỏi của công việc?

– Cấp độ khó – dễ của công việc?

Đề ra mục tiêu

Đặt ra mục tiêu sẽ giúp ta đi đúng hướng trong việc xử lý nỗi lo. Câu hỏi ở đây sẽ là: “Tôi đang cố gắng đạt được điều gì?”.

Nhận xét cách

Khi mà đã tìm hiểu được cội rễ của nỗi lo, bạn sẽ đưa ra được rất nhiều giải pháp để lựa chọn. Câu hỏi ở đây sẽ là:

– Trên cơ sở những nội dung sở hữu và mục đích cần đạt được, các giải pháp mà tôi có khả năng xác định là gì?

Xác định và xác định cách

Yếu tố thông minh sẽ giúp bạn tìm được cách đôi lúc hơn cả chờ đợi. Cần chú ý là một cách tối ưu phải chiều lòng được ba yếu tố: có tác dụng khắc phục xử lý nỗi lo dài lâu, có tính khả thi, và có tính đạt kết quả tốt.

Ở giai đoạn này, bạn phải cần thử nghiệm tính khả thi của từng cách tuy nhiên chỉ là thử trong đầu. Các câu hỏi ở đây như sau:

– Các giải pháp sẽ được thực hiện như thế nào?

– Chúng sẽ thỏa mãn các mục đích của tôi đến mức độ nào?

– Phí tổn (về tài chủ đạo, thời gian, công sức…) cho việc ứng dụng mỗi giải pháp là bao nhiêu?

– Cách nào tốt hơn, cách nào tốt nhất?

Khi mà bạn tin rằng mình đã biết được nỗi lo và biết cách giải quyết nó, bạn có khả năng bắt tay vào hành động.

Nhận xét kết quả

Khi mà đã đưa vào hành động một giải pháp, bạn phải cần kiểm tra xem cách giải quyết đấy có tốt không và có đưa tới những tác động không mong đợi nào không. Những bài học rút ra được ở khâu đánh giá này sẽ giúp bạn giảm được rất nhiều “calori chất xám” và nguồn tiềm lực ở những yếu tố khác lần sau.

Xem thêm Tổng hợp các kỹ năng nghiệp vụ văn phòng mới nhất

Cách tốt lên kỹ năng xử lý vấn đề

Để cải thiện kỹ năng xử lý vấn đề, toàn bộ mọi người cần khai triển theo một số phương pháp như sau.

Chọn lựa yếu điểm của chính mình

Problem solving là gì? Ai trong bạn cũng đều có những điểm mạnh và điểm yếu của riêng mình. Việc cần làm đấy chính là tìm ra điểm yếu và tốt lên nó mỗi ngày để hạn chế các vấn đề của chính mình xảy ra.

Chiết suất, trau dồi kiến thức chuyên môn

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Problem solving là gì? Học hỏi từ những người có trải nghiệm, kiến thức cũng là bí quyết để mọi người tập luyện và nâng cao kỹ năng giải quyết nỗi lo một cách hiệu quả.

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Risk management là gì risk management có nhiệm vụ gì, most commented, khám phá ý nghĩa đặc biệt của các loại sim tứ quý , dự án nào là phù hợp nhất cho việc triển khai ứng dụng trên kubernetes, máy chủ cloud server có an toàn không: tất cả những gì bạn cần biết, những vấn đề hay gặp trong một tổng đài chăm sóc khách hàng, quản lý và giám sát cdn: công cụ và chiến lược hiệu quả, kỹ năng mềm là gì kỹ năng mềm có quan trọng không.

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How to Solve Problems as a Team

Home » How to Solve Problems as a Team

Watch, read or both: the following is a transcription of the video above.

Getting your team to help solve problems together tends to yield better solutions and greater buy-in when it comes to implementing those solutions. In some of our leadership modules, we have used a survival simulation where leaders can experience, in real time, the pitfalls that impact the decisions teams make.

There are two dynamics happening at the same time when it comes to team problem solving:

The rational, logical part of solving the problem and the interpersonal dynamic at play within the team .

If the rational side of the problem solving isn’t done, the solution itself won’t be effective. If the interpersonal side of the problem solving is lacking, the acceptance of the solution won’t occur and the team won’t buy-in.

In order to improve the rational side of problem-solving, it’s important for the team to simplify the problem, keeping in mind that a problem well defined is half-solved. Most teams don’t do a good job of defining the problem in the first place and they end up symptom-solving instead of problem-solving.

On the interpersonal side of problem-solving, the leader needs to focus on managing two different dynamics in the group:

First, the group will have a tendency to go with ideas and solutions that are stated with greater confidence. That leads to the most confident, assertive people in the group influencing the others, even when their ideas are not the best.

Second, a quieter team member might have an excellent opinion but because they can’t express it well, the team will tend to discard it. Therefore, the leader needs to ensure that some ideas are supported before being discarded and that strongly opinionated team members do not overpower the others.

By managing participation to ensure that every team member feels included and by encouraging a healthy discussion where ideas can be supported and debated, the leader will increase the chance of getting both the best solution and have the team be committed to the implementation of that solution.

Share with me in the comments below: What approach do you take when it comes to problem-solving within your team?

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Collaboration

The importance of problem-solving skills in today’s workplace

According to a 2019 report by McKinsey , soft skills are increasingly important in today's world — and problem-solving is the top area in which skills are lacking. A company or team’s success weighs heavily on the willingness of managers to help employees improve their problem-solving abilities. Team building activities targeting focus areas like communication and collaboration, adaptability, or strengthening decision-making techniques help.

All problem-solving processes start with identifying the problem. Next, the team must assess potential courses of action and choose the best way to tackle the problem. This requires a deep understanding of your team and its core strengths. A problem-solving exercise or game helps identify those strengths and builds problem-solving skills and strategies while having fun with your team.

Problem-solving games aren't for just any team. Participants must have an open mind and accept all ideas and solutions . They must also have an Agile mindset and embrace different structures, planning, and processes. Problems usually arise when we least expect them, so there's no better way to prepare than to encourage agility and flexibility.

Another aspect to keep in mind when engaging in problem-solving games and activities: There are no winners or losers. Sure, some games might end with a single winner, but the true goal of these exercises is to learn how to work together as a team to develop an Agile mindset. The winning team of each game should share their strategies and thought processes at the end of the exercise to help everyone learn.

Here’s a list of fun problem-solving activity examples to try with your team. From blindfolds to raw eggs, these problem-solving, team-building activities will have your team solving problems faster than Scooby and the gang.

Classic team-building, problem-solving activities

1. a shrinking vessel.

Helps with: Adaptability

Why adaptability is important for problem-solving: Adaptability is highly associated with cognitive diversity, which helps teams solve problems faster , according to the Harvard Business Review. Innovation and disruption are happening faster than ever before . People, teams, and organizations that can adapt will come out on top.

What you’ll need:

A rope or string

Instructions:

1. Using the rope, make a shape on the floor everyone can fit into.

2. Slowly shrink the space over 10-15 minutes.

3. Work together to figure out how to keep everyone within the shrinking boundaries.

2. Marshmallow Spaghetti Tower

Helps with: Collaboration

Why collaboration is important for problem-solving: “Collectively, we can be more insightful, more intelligent than we can possibly be individually,” writes Peter Senge in The Fifth Discipline . We can solve problems better as a team than we can alone, which means developing your team’s collaboration skills will lead to better problem-solving outcomes.

What you’ll need (per team):

20 sticks of uncooked spaghetti
1 roll of masking tape
1 yard of string
1 marshmallow

1. The goal of this exercise is to see which team can use the materials provided to build the tallest tower within an allotted time period. The tower must be able to stand on its own.

2. To make this exercise more challenging, try adding a marshmallow to the top of the tower. This team problem-solving exercise helps people think on their toes while building camaraderie and leadership.

3. Egg Drop

Helps with: Collaboration, decision-making

Why decision-making is important for problem-solving: Making decisions isn’t easy , but indecision leads to team paralysis, stagnant thinking, and unsolved problems. Decision-making activities help your team practice making quick, effective choices. Train your team’s decision-making muscles and they will become more adept at problem-solving.

A carton of eggs
Basic construction materials such as newspapers, straws, tape, plastic wrap, balloons, rubber bands, popsicle sticks, etc., tarp, or drop cloth
A parking lot, or some other place you don’t mind getting messy!

1. Each team gets an egg and must select from the construction materials.

2. Give everyone 20-30 minutes to construct a carrier for the egg and protect it from breaking.

3. Drop each egg carrier off a ledge (i.e. over a balcony) and see whose carrier protects the egg from breaking.

4. If multiple eggs survive, keep increasing the height until only one egg is left.

4. Stranded

Helps with: Communication, decision-making

Why communication is important for problem-solving: More employees work remotely than ever before. Good communication skills are vital to solving problems across virtual teams . Working on communication skills while your team is together will help them solve problems more effectively when they’re apart.

Here's the setting: Your team has been stranded in the office. The doors are locked, and knocking down the doors or breaking the windows is not an option. Give your team 30 minutes to decide on ten items in the office they need for survival and rank them in order of importance. The goal of the game is to have everyone agree on the ten items and their rankings in 30 minutes.

Creative problem-solving activities

Helps with: Communication

What you'll need:

1. Divide everyone into small teams of two or more.

2. Select an overseer who isn't on a team to build a random structure using Lego building blocks within ten minutes.

3. The other teams must replicate the structure exactly (including size and color) within 15 minutes. However, only one member from each group may look at the original structure. They must figure out how to communicate the size, color, and shape of the original structure to their team.

4. If this is too easy, add a rule that the member who can see the original structure can't touch the new structure.

A lockable room
5-10 puzzles or clues (depending on how much time you want to spend on the game)

1. The goal of this exercise is to solve the clues, find the key, and escape a locked room within the time allotted.

2. Hide the key and a list of clues around the room.

3. Gather the team into the empty room and "lock" the door.

4. Give them 30 minutes to an hour to find the key using the clues hidden around the room.

7. Frostbite

Helps with: Decision-making, adaptability

A blindfold
1 packet of construction materials (such as card stock, toothpicks, rubber bands, and sticky notes) for each team
An electric fan

Instructions: Your employees are Arctic explorers adventuring across an icy tundra! Separate them into teams of four or five and have them select a leader to guide their exploration. Each team must build a shelter from the materials provided before the storm hits in 30 minutes. However, both the team leader’s hands have frostbite, so they can’t physically help construct the shelter, and the rest of the team has snow blindness and is unable to see. When the 30 minutes is up, turn on the fan and see which shelter can withstand the high winds of the storm.

8. Minefield

An empty room or hallway
A collection of common office items

1. Place the items (boxes, chairs, water bottles, bags, etc.) around the room so there's no clear path from one end of the room to the other.

2. Divide your team into pairs and blindfold one person on the team.

3. The other must verbally guide that person from one end of the room to the other, avoiding the "mines."

4. The partner who is not blindfolded can't touch the other.

5. If you want to make the activity more challenging, have all the pairs go simultaneously so teams must find ways to strategically communicate with each other.

9. Blind Formations

1. Have the group put on blindfolds and form a large circle.

2. Tie two ends of a rope together and lay it in a circle in the middle of the group, close enough so each person can reach down and touch it.

3. Instruct the group to communicate to create a shape with the rope — a square, triangle, rectangle, etc.

4. If you have a very large group, divide them into teams and provide a rope for each team. Let them compete to see who forms a particular shape quickest.

Quick and easy problem-solving activities

10. line up blind.

1. Blindfold everyone and whisper a number to each person, beginning with one.

2. Tell them to line up in numerical order without talking.

3. Instead of giving them a number, you could also have them line up numerically by height, age, birthday, etc.

11. Reverse Pyramid

Helps with: Adaptability, collaboration

1. Have everyone stand in a pyramid shape, horizontally.

2. Ask them to flip the base and the apex of the pyramid moving only three people.

3. This quick exercise works best when smaller groups compete to see who can reverse the pyramid the fastest.

12. Move It!

Chalk, rope, tape, or paper (something to mark a space)

1. Divide your group into two teams and line them up front to back, facing each other.

2. Using the chalk, tape, rope, or paper (depending on the playing surface), mark a square space for each person to stand on. Leave one extra empty space between the two facing rows.

3. The goal is for the two facing lines of players to switch places.

4. Place these restrictions on movement:

Only one person may move at a time.
A person may not move around anyone facing the same direction.
No one may not move backward.
A person may not move around more than one person on the other team at a time.

13. Human Knot

1. Have everyone stand in a circle, and ask each person to hold hands with two people who aren’t directly next to them.

2. When everyone is tangled together, ask them to untangle the knot and form a perfect circle — without letting go of anyone's hand.

Our last two problem-solving activities work best when dealing with an actual problem:

14. Dumbest Idea First

Helps with: Instant problem-solving

1. "Dumb" ideas are sometimes the best ideas. Ask everyone to think of the absolute dumbest possible solution to the problem at hand.

2. After you have a long list, look through it and see which ones might not be as dumb as you think.

3. Brainstorm your solutions in Wrike. It's free and everyone can start collaborating instantly!

15. What Would X Do

1. Have everyone pretend they're someone famous.

2. Each person must approach the problem as if they were their chosen famous person. What options would they consider? How would they handle it?

3. This allows everyone to consider solutions they might not have thought of originally.

Looking for more team-building and virtual meeting games? Check out these virtual icebreaker games or our Ultimate Guide to Team Building Activities that Don't Suck.

Additional resources on problem-solving activities

Problem-Solving Model : Looking for a model to provide a problem-solving structure? This detailed guide gives you the tools to quickly solve any problem.
The Simplex Process: Popularized by Min Basadur's book, The Power of Innovation , the Simplex Process provides training and techniques for each problem-solving stage. It helps frame problem-solving as a continuous cycle, rather than a “one and done” process.
Fun Problem-Solving Activities and Games : Looking for more ideas? Check out this list of interesting and creative problem-solving activities for adults and kids!
The Secret to Better Problem-Solving: This article provides tips, use cases, and fresh examples to help you become a whiz at solving the toughest problems.

How to organize problem-solving activities with Wrike

If you want to make problem-solving activities more effective, consider using team collaboration software such as Wrike.

Wrike’s pre-built actionable meeting notes template helps you keep track of meeting discussions, assign action items, and keep everyone in the loop. It’s an effective tool to streamline your problem-solving sessions and turn insights into real projects.

Brianna Hansen

Brianna is a former Content Marketing Manager of Wrike. When she’s not writing about collaboration and team building games, you’ll find her in the kitchen testing out the latest recipes, sharing her favorite wine with friends, or playing with her two cats.

7 Teamwork Terrors and How to Conquer Them

Since the dawn of man, teamwork and cooperation has been the preferred method of getting things done. From the pyramids of Giza to the Golden Gate Bridge, we rely heavily on teams of engineers and architects to create such majestic masterpieces. However, where there is teamwork, there is work required to be a team. Too many voices and conflicting opinions can lead to a giant headache and bring productivity to a grinding halt. Throw in egos, politics, and laziness and you've got a recipe for disaster. Here are 7 barriers that harm the harmony of your team: 1. Anchoring Have you ever been part of a group brainstorming session where, once two or three ideas have been shared, new ideas stop flowing and the group sort of shuts down? That’s anchoring. Teams get mentally stuck on the first few ideas and stop thinking of new solutions. Avoid the anchoring trap with these 7 brainstorming tricks, including brain writing. Be sure to keep all types of workers in mind with team building exercises for remote workers, so everyone feels included in the creative conversation. 2. Groupthink This teamwork barrier occurs when a majority of the group conforms to one idea despite their own concerns and insights, perhaps due to laziness, fear of judgement, time limitations, or being subjected to peer pressure from other members of the group. Because this is another common brainstorming risk, techniques like Stepladder and Round Robin brainstorming encourage everyone in the group to share their thoughts before settling on a course of action. 3. Social Loafing "If I don't get around to it, then someone on my team will just do it for me." If you've said this to yourself, then you're guilty of social loafing. Don't pat your lazy self on the back quite yet, you might have just cost your team some valuable productivity! Social loafing is the act of putting in less effort for a team project than you would for a solo task. This forces other team members to pick up the slack and possibility grow to resent you. One way to avoid this is by breaking a project into individual tasks and holding each team member accountable for certain steps. See how Wrike can help you assign tasks and delegate big projects. 4. Unresolvable Conflict Even the most successful teams sometimes experience conflict due to differences in opinion, perspectives, and experiences. However, if there is no way to resolve the conflict, then conflict harms your project's outcome. Unresolvable conflict can be caused by unclear goals and expectations for the project at hand, so avoid it by clearly communicating goals with the team and helping everyone understand their role. 5. Confirmation Bias Confirmation bias is the tendency to only accept information or evidence that confirms your own preconceptions. This bias can quickly become a roadblock when trying to iron out team conflict or justify a decision, and it can potentially lead to the Halo/Horn Effect (see below) and compromise good decision-making. To ward off this bias, challenge your beliefs and play devil's advocate. The Six Thinking Hats technique can also help you see a different perspective on the issue. 6. Halo/Horn Effect The way you perceive an individual strongly affects how you interact with them. If they made a poor first impression, or an offhand comment rubbed you the wrong way, you may have a subconscious bias against them. When that individual voices an opinion, you might automatically be more critical than you normally would. This can work to the opposite effect too. When someone you like shares their opinion, you might have a tendency to agree. When making big team decisions, try to be aware of this bias and focus on the best outcome for the team. 7. Overconfidence Effect Your perceptions and experiences inevitably shape who you are — but they can also lead to subtle mental biases that result in flawed decision making. The Overconfidence Effect happens when you accept or reject an idea based purely off a hunch with no evidence to back you up. (In fact, studies show that entrepreneurs are more likely to fall for this mental fallacy, rejecting others' ideas because of the false belief that they know what's best.) Don't fall for this mental trap! Always research new information and seek objective evidence to combat confirmation bias (and hopefully learn something new as well). What other teamwork barriers have you experienced? We'd love to hear how you resolved your teamwork troubles in the comments!

13 Awesome Team-Building Games (Infographic)

Whether you want to do new hire orientation icebreakers or just bond your team closer together, check out our list of awesome team building games that you and your team will want to play over and over again.

6 Different Team Effectiveness Models to Understand Your Team Better

Understanding these 6 team effectiveness models can help you figure out which model to adopt for your own team. Or it may simply help shed light into what's working in your own group, and how to help improve what's lacking.

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problem-solver

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a game played on ice between two teams of players who each have a curved stick with which they try to put a puck (= a small, hard disc) into the other team's goal

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Fakes and forgeries (Things that are not what they seem to be)

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Team Problem Solving

So many different areas of healthcare—including patient safety, throughput and supply chain management—can be measurably improved by implementing replicable, scalable, evidence-based best practices. That said, healthcare is incredibly complicated and not all problems have easy, prescriptive solutions. Healthcare leaders facing so many complex challenges may be tempted to look outside their organization for answers. While there is certainly a time and place to seek advice from outside subject matter experts, too often, leaders overlook their internal teams for input.

By engaging staff in problem-solving efforts, leaders make teams feel heard and valued. Additionally, employees can tailor solutions to the organization’s unique culture and operational processes, and they may be more likely to support transformation efforts they helped form.

Here are five tips for engaging your team in problem-solving efforts:

1. Begin your meetings with a simple and important question:

“What have you noticed since our last meeting that has been better or different?” After you ask the question, listen to the feedback. Once employees begin chiming in, be ready to ask follow-up questions like, “How did you make that happen?” or “What did we do to initiate that?” Framing your questions this way will get you on track to solutions as opposed to lingering on problems. If you ask, “How’s it going?” you are very likely to get the typical “I’m busy” response. Or worse, this vague question can send your team down a rabbit hole of complaints from which your meeting will never recover. By focusing on what is “better or different,” you encourage your team to focus on movement that is happening that we might miss if we focus on being “busy.”

2. Use meetings to solve problems, not to give updates.

One of my CMO clients used his Monday team meetings only to solve problems, never to just share updates. Each week, the eight people who reported to him were expected to submit a 200-word brief outlining an issue with which they wanted help. The CMO’s administrator published a newsletter with everyone’s brief each Thursday, and the following Monday meetings were used to tackle the issues together. Consider reframing your own team meetings as a time to find solutions to challenges instead of a time to report everyone’s to-do lists.

3. Take time for training.

Once, while vacationing in South Dakota, I came across a coffee shop that closed every Wednesday in October and November for staff training. Upon speaking with an employee, I learned that the shop dedicated those days to one-on-one and larger group training sessions, some of which were led by team members. Occasionally, the shop would bring in someone for the staff to interview such as a local business owner or a pastor engaged with the local community. The training sessions kept the younger staff members learning and the senior staff engaged. As a healthcare leader, you can’t shut down a hospital for training days, but always remember that professional development keeps team members learning, growing and ready to solve problems.

4. Ditch the tables and circle up for discussions.

Similar to how preschool teachers have students “circle up” for story time, healthcare leaders should ditch the tables at meetings and have team members form circles for brainstorming and problem-solving sessions. Being in a circle allows everyone to hear and see each other clearly and—without the distraction of computers or notepads that you might have when people are sitting at tables—makes it easier to focus on the task at hand. I’ve done this with groups as large as 60 physicians and as small as five executives and it bonds people in a way that keeps the energy flowing.

5. Have an opening and closing routine at every meeting.

One client starts every meeting with a “safety moment” to review a near miss or adverse event and a “service moment” to acknowledge a staff member for following guidelines or for going above and beyond. This routine reminds staff of the problems we are all trying to avoid, the solutions we have in place the mitigate issues and the accomplishments we should aspire to achieve.

Another client closes every gathering with a “meeting effectiveness moment,” similar to the military’s After Action Review , where the last five minutes are devoted to looking back on the meeting and evaluating it. Leaders can ask questions such as, “Did we use too much PowerPoint?” “Was there a lack of engagement?” and “Was the agenda too broad?” This allows everyone to speak up to make the next meeting even better. Bookending meetings this way is a simple tactic for consistently soliciting feedback, making staff feel comfortable speaking up when something isn’t going well and offering solutions, and holding ourselves accountable for incorporating our team’s suggestions on an ongoing basis.

Looking Inward for Solutions

Inspiration can be found anywhere, but the most successful solutions tend to come from our teams—from their energy, their vision and, most importantly, their engagement. Nora Dunn, a “Saturday Night Live” cast member from the ‘80s, once said, “Your job is not to please the audience, your job is to engage the audience…and it is in the engagement, that is when they will be pleased.” As a healthcare leader, your job is not to solve every single team member’s problems, your job is to engage the team in problem-solving efforts…and it is in that engagement that your team will feel comfortable creating solutions and fostering innovation.

Kevin E. O’Connor, CSP, LCPC, LMFT, CCMHC, is a Certified Speaking Professional TM and member of ACHE. He serves as an ACHE faculty member and teaches at Loyola University Chicago ( [email protected] ).

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></center></p><h2>13 Problem-Solving Activities & Exercises for Your Team</h2><ul><li>May 22, 2024</li><li>Project Management</li><li>21 min read</li></ul><p><center><img style=

Are you looking to enhance your or your team’s problem-solving abilities? Engaging in activities specifically designed to stimulate your and your team’s critical thinking skills can be an excellent way to sharpen your problem-solving prowess. Whether you enjoy puzzles, brain teasers, or interactive challenges, these activities provide an opportunity to overcome obstacles and think creatively.

By immersing yourself in problem-solving activities, you can develop valuable strategies, improve your decision-making abilities, and boost your overall problem-solving IQ.

One key aspect of successful problem-solving is ensuring clear and effective communication, such as when teams use critical tools available online. For example, testing emails for deliverability and avoiding spam filters can improve team efficiency (Maileroo’s) free mail tester to validate email campaigns effectively. Get ready to unlock your full potential and tackle any challenge that comes your way with these exciting activities for problem-solving.

In this article, we will explore activities for problem-solving that can help enhance your team’s problem-solving skills, allowing you to approach challenges with confidence and creativity.

What Are Problem Solving Activities?

Problem-solving activities or problem-solving exercises are interactive games requiring critical thinking to solve puzzles. They enhance teamwork & critical thinking. Examples include building towers, navigating simulated challenges, and fostering creativity and communication.

For instance, imagine a team working together to construct the tallest tower using limited materials. They strategize, communicate ideas, and problem-solve to create the best structure, promoting collaboration and inventive thinking among team members.

Some widely practiced problem-solving activities include:

A Shrinking Vessel: Teams must fit into a shrinking space, testing their cooperation and adaptability.
Marshmallow Spaghetti Tower: Participants build a tower using marshmallows and spaghetti, promoting creative engineering.
Egg Drop: Protecting an egg from a fall challenges problem-solving skills.
Desert Island Survival: Teams simulate survival scenarios, encouraging creative solutions.
Rolling Dice: A simple yet effective game involving chance and decision-making.
Build a Tower: Constructing a stable tower with limited resources fosters teamwork and innovation, etc.

13 Easy Activities For Problem-Solving Ideas to Enhance Team Collaboration

Team building activities offer a great opportunity to test problem-solving abilities and promote effective collaboration within a group to problem solving group activities. By engaging in these activities, teams can break the monotony of the workplace and create a more inclusive and welcoming environment.

Here are nine easy-to-implement activities that can bring substantial change to your team culture and overall workplace dynamics.

#1. Crossword Puzzles

Objective: To enhance problem-solving skills, vocabulary, and cognitive abilities through engaging crossword puzzles.

Estimated Time: 15-20 Minutes

Materials Needed:

Crossword puzzle sheets
Pens or pencils
Distribute crossword puzzle sheets and pens/pencils to each participant.
Explain the rules of crossword puzzles and the goal of completing as many clues as possible within the given time.
Participants individually or in pairs work on solving the crossword puzzle by filling in the correct words.
Encourage critical thinking, word association, and collaborative discussions for solving challenging clues.
At the end of the time limit, review the answers and discuss any interesting or challenging clues as a group.
Enhanced Problem-Solving: Participants engage in critical thinking while deciphering clues, promoting effective problem-solving skills.
Vocabulary Expansion: Exposure to new words and phrases within the crossword improves vocabulary and comprehension.
Cognitive Stimulation: The mental exercise of solving the puzzle stimulates the brain, enhancing cognitive abilities.
Team Collaboration: If done in pairs, participants practice collaboration and communication to solve clues together.
Achievement and Motivation: Successfully completing the crossword brings a sense of accomplishment and motivates individuals to explore more puzzles.

Tips for Facilitators:

Provide varying levels of crossword puzzles to accommodate different skill levels.
Encourage participants to share strategies for solving challenging clues.
Emphasize the fun and educational aspects of the activity to keep participants engaged.

#2. A Shrinking Vessel

Estimated Time: 10-15 Minutes

Materials Needed: A rope and a ball of yarn
Prepare the Setting: Lay a rope on the floor in a shape that allows all team members to stand comfortably inside it. For larger teams, multiple ropes can be used, dividing them into smaller groups.
Enter the Circle: Have all team members stand inside the rope, ensuring that nobody steps outside its boundaries.
Shrinking the Circle: Begin gradually shrinking the rope’s size, reducing the available space inside the circle.
Adapt and Maintain Balance: As the circle shrinks, team members must make subtle adjustments to maintain their positions and balance within the shrinking area.
The Challenge: The objective for the team is to collectively brainstorm and find innovative ways to keep every team member inside the circle without anyone stepping outside.
Collaboration and Communication: The activity promotes teamwork and open communication as participants strategize to stay within the shrinking circle.
Adaptability: Team members learn to adapt swiftly to changing circumstances, fostering agility and flexibility.
Creative Problem-Solving: The challenge encourages inventive thinking and brainstorming to find unique solutions.
Trust Building: By relying on each other’s actions, participants build trust and cohesion among team members.
Time-Efficient: The short duration makes it an ideal icebreaker or energizer during meetings or workshops.
Observe and Facilitate: Monitor the team’s dynamics and offer guidance to encourage equal participation and effective problem-solving.
Encourage Verbalization: Prompt participants to voice their ideas and collaborate vocally, aiding in real-time adjustments.
Debrief Thoughtfully: Engage the team in a discussion afterward, reflecting on strategies employed and lessons learned.
Emphasize Adaptability: Highlight the transferable skill of adaptability and its significance in both professional and personal contexts.

#3. Human Knots

Objective: Improving Collaboration & enhancing Communication Skills

Estimated Time: 15-20 minutes

Materials: None required

Procedure:

Organize your team into a compact circle. For more sizable teams, subdivide them into smaller clusters, with each cluster forming its own circle.
Direct each individual to grasp the hands of two other people in the circle, with the exception of those positioned directly adjacent to them. This action will result in the formation of a complex “human knot” within the circle.
Present the challenge to the group: to unravel themselves from this entanglement while maintaining their hold on each other’s hands. If preferred, you can establish a specific time limit.
Observe the team members collaborating to unravel the knot, witnessing their collective effort to devise solutions and free themselves from the intricate puzzle.
Team Cohesion: The activity encourages team members to interact closely, promoting bonding and understanding among participants.
Effective Communication: Participants practice clear and concise communication as they coordinate movements to untangle the knot.
Problem-Solving: The challenge stimulates creative thinking and problem-solving skills as individuals work collectively to find the optimal path for untangling.
Adaptability: Participants learn to adapt their actions based on the evolving dynamics of the human knot, fostering adaptability.
Trust Building: As individuals rely on each other to navigate the intricate knot, trust and cooperation naturally develop.
Set a Positive Tone: Create an inclusive and supportive atmosphere, emphasizing that the focus is on collaboration rather than competition.
Encourage Verbalization: Urge participants to articulate their intentions and listen to others’ suggestions, promoting effective teamwork.
Observe Group Dynamics: Monitor interactions and step in if needed to ensure everyone is actively engaged and included.
Reflect and Share: Conclude the activity with a debriefing session, allowing participants to share their experiences, strategies, and key takeaways.
Vary Grouping: Change group compositions for subsequent rounds to enhance interactions among different team members.

#4. Egg Drop

Helps With: Decision Making, Collaboration

A carton of eggs
Construction materials (balloons, rubber bands, straws, tape, plastic wrap, etc.)
A suitable location for the activity
Assign each team a single egg and random construction materials.
Teams must create a carrier to protect the egg from breaking.
Drop the carriers one by one and increase the height if necessary to determine the most durable carrier.
The winning team is the one with the carrier that survives the highest drop.
Decision Making: Participants engage in critical decision-making processes as they select construction materials and determine carrier designs.
Collaboration: The activity necessitates collaboration and coordination among team members to construct an effective carrier.
Problem-Solving: Teams apply creative problem-solving skills to devise innovative methods for safeguarding the egg.
Risk Management: Participants learn to assess potential risks and consequences while making design choices to prevent egg breakage.
Celebrating Success: The victorious team experiences a sense of accomplishment, boosting morale and promoting a positive team spirit.
Provide Diverse Materials: Offer a wide range of construction materials to stimulate creativity and allow teams to explore various design options.
Set Safety Guidelines: Prioritize safety by specifying a safe drop height and ensuring participants follow safety protocols during construction.
Encourage Brainstorming: Prompt teams to brainstorm multiple carrier ideas before finalizing their designs, fostering diverse perspectives.
Facilitate Reflection: After the activity, lead a discussion where teams share their design strategies, challenges faced, and lessons learned.
Highlight Collaboration: Emphasize the significance of teamwork in achieving success, acknowledging effective communication and cooperation.

#5. Marshmallow Spaghetti Tower

Helps With: Collaboration

Estimated Time: 20-30 Minutes

Materials Needed (per team):

Raw spaghetti: 20 sticks
Marshmallow: 1
String: 1 yard
Masking tape: 1 roll
Tower Construction: Instruct teams to collaborate and utilize the provided materials to construct the tallest tower possible within a designated time frame.
Marshmallow Support: Emphasize that the tower must be capable of standing independently and supporting a marshmallow at its highest point.
Prototype and Iterate: Encourage teams to engage in prototyping and iteration, testing different design approaches and refining their tower structures.
T eamwork and Communication: Promote effective teamwork and communication as team members coordinate their efforts to build a stable and tall tower.
Evaluation Criteria: Evaluate each tower based on its height, stability, and the successful placement of the marshmallow at the top.
Collaboration: Participants collaborate closely, sharing ideas and working together to design and construct the tower.
Innovative Thinking: The activity encourages innovative thinking as teams experiment with different strategies to build a stable tower.
Time Management: Teams practice time management skills as they work within a specified time limit to complete the task.
Problem-Solving: Participants engage in creative problem-solving to address challenges such as balancing the marshmallow and constructing a sturdy tower.
Adaptability: Teams adapt their approaches based on trial and error, learning from each iteration to improve their tower designs.
Set Clear Guidelines: Clearly explain the materials, objectives, and evaluation criteria to ensure teams understand the task.
Foster Creativity: Encourage teams to think outside the box and explore unconventional methods for constructing their towers.
Emphasize Collaboration: Highlight the importance of effective communication and teamwork to accomplish the task successfully.
Time Management: Remind teams of the time limit and encourage them to allocate their time wisely between planning and construction.
Reflect and Share: Facilitate a discussion after the activity, allowing teams to share their design choices, challenges faced, and lessons learned.

Objective: To engage participants in the strategic and analytical world of Sudoku, enhancing logical thinking and problem-solving abilities.

Estimated Time: 20-25 Minutes

Sudoku puzzle sheets
Pencils with erasers
Distribute Sudoku puzzle sheets and pencils to each participant.
Familiarize participants with the rules and mechanics of Sudoku puzzles.
Explain the goal: to fill in the empty cells with numbers from 1 to 9 while adhering to the rules of no repetition in rows, columns, or subgrids.
Encourage participants to analyze the puzzle’s layout, identify potential numbers, and strategically fill in cells.
Emphasize the importance of logical deduction and step-by-step approach in solving the puzzle.
Provide hints or guidance if needed, ensuring participants remain engaged and challenged.
Logical Thinking: Sudoku challenges participants’ logical and deductive reasoning, fostering analytical skills.
Problem-Solving: The intricate interplay of numbers and constraints hones problem-solving abilities.
Focus and Patience: Participants practice patience and attention to detail while gradually unveiling the solution.
Pattern Recognition: Identifying number patterns and possibilities contributes to enhanced pattern recognition skills.
Personal Achievement: Successfully completing a Sudoku puzzle provides a sense of accomplishment and boosts confidence.
Offer varying levels of Sudoku puzzles to cater to different skill levels.
Encourage participants to share strategies and techniques for solving specific challenges.
Highlight the mental workout Sudoku provides and its transferable skills to real-life problem-solving.

Helps With: Communication, Problem-solving, & Management

A lockable room
5-10 puzzles or clues
Hide the key and a set of clues around the room.
Lock the room and provide team members with a specific time limit to find the key and escape.
Instruct the team to work together, solving the puzzles and deciphering the clues to locate the key.
Encourage efficient communication and effective problem-solving under time pressure.
Communication Skills: Participants enhance their communication abilities by sharing observations, ideas, and findings to collectively solve puzzles.
Problem-solving Proficiency: The activity challenges teams to think critically, apply logical reasoning, and collaboratively tackle intricate challenges.
Team Management: The experience promotes effective team management as members assign tasks, prioritize efforts, and coordinate actions.
Time Management: The imposed time limit sharpens time management skills as teams strategize and allocate time wisely.
Adaptability: Teams learn to adapt and adjust strategies based on progress, evolving clues, and time constraints.
Clear Introduction: Provide a concise overview of the activity, emphasizing the importance of communication, problem-solving, and time management.
Diverse Challenges: Offer a mix of puzzles and clues to engage various problem-solving skills, catering to different team strengths.
Supportive Role: Act as a facilitator, offering subtle guidance if needed while allowing teams to independently explore and solve challenges.
Debriefing Session: Organize a debriefing session afterward to discuss the experience, highlight successful strategies, and identify areas for improvement.
Encourage Reflection: Encourage participants to reflect on their teamwork, communication effectiveness, and problem-solving approach.

#8. Frostbite for Group Problem Solving Activities

Helps With: Decision Making, Trust, Leadership

An electric fan
Construction materials (toothpicks, cardstock, rubber bands, sticky notes, etc.)
Divide the team into groups of 4-5 people, each with a designated leader.
Blindfold team members and prohibit leaders from using their hands.
Provide teams with construction materials and challenge them to build a tent within 30 minutes.
Test the tents using the fan to see which can withstand high winds.
Decision-Making Proficiency: Participants are exposed to critical decision-making situations under constraints, allowing them to practice effective and efficient decision-making.
Trust Development: Blindfolding team members and relying on the designated leaders fosters trust and collaboration among team members.
Leadership Skills: Designated leaders navigate the challenge without hands-on involvement, enhancing their leadership and communication skills.
Creative Problem Solving: Teams employ creative thinking and resourcefulness to construct stable tents with limited sensory input.
Team Cohesion: The shared task and unique constraints promote team cohesion and mutual understanding.
Role of the Facilitator: Act as an observer, allowing teams to navigate the challenge with minimal intervention. Offer assistance only when necessary.
Clarity in Instructions: Provide clear instructions regarding blindfolding, leader restrictions, and time limits to ensure a consistent experience.
Debriefing Session: After the activity, conduct a debriefing session to discuss team dynamics, leadership approaches, and decision-making strategies.
Encourage Communication: Emphasize the importance of effective communication within teams to ensure smooth coordination and successful tent construction.
Acknowledge Creativity: Celebrate creative solutions and innovative approaches exhibited by teams during the tent-building process.

#9. Dumbest Idea First

Helps With: Critical Thinking & Creative Problem Solving Activity

Estimated Time: 15-20 Minutes

Materials Needed: A piece of paper, pen, and pencil

Problem Presentation: Introduce a specific problem to the team, either a real-world challenge or a hypothetical scenario that requires a solution.
Brainstorming Dumb Ideas: Instruct team members to quickly generate and jot down the most unconventional and seemingly “dumb” ideas they can think of to address the problem.
Idea Sharing: Encourage each participant to share their generated ideas with the group, fostering a relaxed and open atmosphere for creative expression.
Viability Assessment: As a team, review and evaluate each idea, considering potential benefits and drawbacks. Emphasize the goal of identifying unconventional approaches.
Selecting Promising Solutions: Identify which seemingly “dumb” ideas could hold hidden potential or innovative insights. Discuss how these ideas could be adapted into workable solutions.
Divergent Thinking: Participants engage in divergent thinking, pushing beyond conventional boundaries to explore unconventional solutions.
Creative Exploration: The activity sparks creative exploration by encouraging participants to let go of inhibitions and embrace imaginative thinking.
Critical Analysis: Through evaluating each idea, participants practice critical analysis and learn to identify unique angles and aspects of potential solutions.
Open Communication: The lighthearted approach of sharing “dumb” ideas fosters open communication, reducing fear of judgment and promoting active participation.
Solution Adaptation: Identifying elements of seemingly “dumb” ideas that have merit encourages participants to adapt and refine their approaches creatively.
Safe Environment: Foster a safe and non-judgmental environment where participants feel comfortable sharing unconventional ideas.
Time Management: Set clear time limits for idea generation and sharing to maintain the activity’s energetic pace.
Encourage Wild Ideas: Emphasize that the goal is to explore the unconventional, urging participants to push the boundaries of creativity.
Facilitator Participation: Participate in idea generation to demonstrate an open-minded approach and encourage involvement.
Debriefing Discussion: After the activity, facilitate a discussion on how seemingly “dumb” ideas can inspire innovative solutions and stimulate fresh thinking.

This activity encourages out-of-the-box thinking and creative problem-solving. It allows teams to explore unconventional ideas that may lead to unexpected, yet effective, solutions.

#10: Legoman

Helps With: Foster teamwork, communication, and creativity through a collaborative Lego-building activity.

Estimated Time: 20-30 minutes

Lego bricks
Lego instruction manuals

Procedure :

Divide participants into small teams of 3-5 members.
Provide each team with an equal set of Lego bricks and a Lego instruction manual.
Explain that the goal is for teams to work together to construct the Lego model shown in the manual.
Set a time limit for the building activity based on model complexity.
Allow teams to self-organize, build, and collaborate to complete the model within the time limit.
Evaluate each team’s final model compared to the manual’s original design.
Enhanced Communication: Participants must communicate clearly and listen actively to collaborate effectively.
Strengthened Teamwork: Combining efforts toward a shared goal promotes camaraderie and team cohesion.
Creative Problem-Solving: Teams must creatively problem-solve if pieces are missing or instructions unclear.
Planning and Resource Allocation: Following instructions fosters planning skills and efficient use of resources.
Sense of Achievement: Completing a challenging build provides a sense of collective accomplishment.
Encourage Participation: Urge quieter members to contribute ideas and take an active role.
Highlight Teamwork: Emphasize how cooperation and task coordination are key to success.
Ensure Equal Engagement: Monitor group dynamics to ensure all members are engaged.
Allow Creativity: Permit modifications if teams lack exact pieces or wish to get creative.
Focus on Enjoyment: Create a lively atmosphere so the activity remains energizing and fun.

#11: Minefield

Helps With: Trust, Communication, Patience

Materials Needed: Open space, blindfolds

Mark a “minefield” on the ground using ropes, cones, or tape. Add toy mines or paper cups.
Pair up participants and blindfold one partner.
Position blindfolded partners at the start of the minefield. Direct seeing partners to verbally guide them through to the other side without hitting “mines.”
Partners switch roles once finished and repeat.
Time partnerships and provide prizes for the fastest safe crossing.
Trust Building: Blindfolded partners must trust their partner’s instructions.
Effective Communication: Giving clear, specific directions is essential for navigating the minefield.
Active Listening: Partners must listen closely and follow directions precisely.
Patience & Support: The exercise requires patience and encouraging guidance between partners.
Team Coordination: Partners must work in sync, coordinating movements and communication.
Test Boundaries: Ensure the minefield’s size accommodates safe movement and communication.
Monitor Interactions: Watch for dominant guidance and ensure both partners participate fully.
Time Strategically: Adjust time limits based on the minefield size and difficulty.
Add Obstacles: Introduce additional non-mine objects to increase challenge and communication needs.
Foster Discussion: Debrief afterward to discuss communication approaches and trust-building takeaways.

#12: Reverse Pyramid

Helps With: Teamwork, Communication, Creativity

Materials Needed: 36 cups per group, tables

Form small groups of 5-7 participants.
Provide each group with a stack of 36 cups and a designated building area.
Explain the objective: Build the tallest pyramid starting with just one cup on top.
Place the first cup on the table, and anyone in the group can add two cups beneath it to form the second row.
From this point, only the bottom row can be lifted to add the next row underneath.
Cups in the pyramid can only be touched or supported by index fingers.
If the structure falls, start over from one cup.
Offer more cups if a group uses all provided.
Allow 15 minutes for building.

Teamwork: Collaborate to construct the pyramid.

Communication: Discuss and execute the building strategy.

Creativity: Find innovative ways to build a tall, stable pyramid.

Clarify Expectations: Emphasize the definition of a pyramid with each row having one less cup.

Encourage Perseverance: Motivate groups to continue despite challenges.

Promote Consensus: Encourage groups to work together and help each other.

Reflect on Failure: Use collapses as a metaphor for overcoming obstacles and improving.

Consider Competitions: Modify the activity for competitive teams and scoring.

#13: Stranded

Helps With: Decision-making, Prioritization, Teamwork

Materials Needed: List of salvaged items, paper, pens

Present a scenario where teams are stranded and must prioritize items salvaged from a plane crash.
Provide teams with the same list of ~15 salvaged items.
Instruct teams to agree on an item ranking with #1 being the most important for survival.
Teams share and compare their prioritized lists. Identify differences in approach.
Discuss what factors influenced decisions and how teams worked together to agree on priorities.
Critical Thinking: Weighing item importance requires analytical thinking and discussion.
Team Decision-Making: Coming to a consensus fosters team decision-making capabilities.
Prioritization Skills: Ranking items strengthen prioritization and justification abilities.
Perspective-Taking: Understanding different prioritizations builds perspective-taking skills.
Team Cohesion: Collaborating toward a shared goal brings teams closer together.
Encourage Discussion: Urge teams to discuss all ideas rather than allow single members to dominate.
Be Engaged: Circulate to listen in on team discussions and pose thought-provoking questions.
Add Complexity: Introduce scenarios with additional constraints to expand critical thinking.
Highlight Disagreements: When priorities differ, facilitate constructive discussions on influencing factors.
Recognize Collaboration: Acknowledge teams that demonstrate exceptional teamwork and communication.

Now let’s look at some common types of problem-solving activities.

Types of Problem-Solving Activities

The most common types of problem-solving activities/exercises are:

Creative problem-solving activities
Group problem-solving activities
Individual problem-solving activities
Fun problem-solving activities, etc.

In the next segments, we’ll be discussing these types of problem-solving activities in detail. So, keep reading!

Creative Problem-Solving Activities

Creative problem solving (CPS) means using creativity to find new solutions. It involves thinking creatively at first and then evaluating ideas later. For example, think of it like brainstorming fun game ideas, discussing them, and then picking the best one to play.

Some of the most common creative problem-solving activities include:

Legoman: Building creative structures with LEGO.
Escape: Solving puzzles to escape a room.
Frostbite: Finding solutions in challenging situations.
Minefield: Navigating a field of obstacles.

Group Problem-Solving Activities

Group problem-solving activities are challenges that make teams work together to solve puzzles or overcome obstacles. They enhance teamwork and critical thinking.

For instance, think of a puzzle-solving game where a group must find hidden clues to escape a locked room.

Here are the most common group problem-solving activities you can try in groups:

A Shrinking Vessel
Marshmallow Spaghetti Tower
Cardboard Boat Building Challenge
Clue Murder Mystery
Escape Room: Jewel Heist
Escape Room: Virtual Team Building
Scavenger Hunt
Dumbest Idea First

Individual Problem-Solving Activities

As the name suggests, individual problem-solving activities are the tasks that you need to play alone to boost your critical thinking ability. They help you solve problems and stay calm while facing challenges in real life. Like puzzles, they make your brain sharper. Imagine it’s like training your brain muscles to handle tricky situations.

Here are some of the most common individual problem-solving activities:

Puzzles (jigsaw, crossword, sudoku, etc.)
Brain teasers
Logic problems
Optical illusions
“Escape room” style games

Fun Problem-Solving Activities

Fun problem-solving activities are enjoyable games that sharpen your critical thinking skills while having a blast. Think of activities like the Legoman challenge, escape rooms, or rolling dice games – they make problem-solving exciting and engaging!

And to be frank, all of the mentioned problem-solving activities are fun if you know how to play and enjoy them as all of them are game-like activities.

Team Problems You Can Address Through Problem Solving Activities

Fun problem-solving activities serve as dynamic tools to address a range of challenges that teams often encounter. These engaging activities foster an environment of collaboration, creativity, and critical thinking, enabling teams to tackle various problems head-on. Here are some common team problems that can be effectively addressed through these activities:

Communication Breakdowns:

Activities like “Escape,” “A Shrinking Vessel,” and “Human Knots” emphasize the importance of clear and effective communication. They require teams to work together, exchange ideas, and devise strategies to accomplish a shared goal. By engaging in these activities, team members learn to communicate more efficiently, enhancing overall team communication in real-world situations.

Lack of Trust and Cohesion:

Problem-solving activities promote trust and cohesiveness within teams. For instance, “Frostbite” and “Marshmallow Spaghetti Tower” require teams to collaborate closely, trust each other’s ideas, and rely on each member’s strengths. These activities build a sense of unity and trust, which can translate into improved teamwork and collaboration.

Innovative Thinking:

“Dumbest Idea First” and “Egg Drop” encourage teams to think outside the box and explore unconventional solutions. These activities challenge teams to be creative and innovative in their problem-solving approaches, fostering a culture of thinking beyond traditional boundaries when faced with complex issues.

Decision-Making Challenges:

Activities like “Onethread” facilitate group decision-making by providing a platform for open discussions and collaborative choices. Problem-solving activities require teams to make decisions collectively, teaching them to weigh options, consider different viewpoints, and arrive at informed conclusions—a skill that is transferable to real-world decision-making scenarios.

Leadership and Role Clarification:

Activities such as “Frostbite” and “Egg Drop” designate team leaders and roles within groups. This provides an opportunity for team members to practice leadership, delegation, and role-specific tasks. By experiencing leadership dynamics in a controlled setting, teams can improve their leadership skills and better understand their roles in actual projects.

Problem-Solving Strategies:

All of the problem-solving activities involve the application of different strategies. Teams learn to analyze problems, break them down into manageable components, and develop systematic approaches for resolution. These strategies can be adapted to real-world challenges, enabling teams to approach complex issues with confidence.

Team Morale and Engagement:

Participating in engaging and enjoyable activities boosts team morale and engagement. These activities provide a break from routine tasks, energize team members, and create a positive and fun atmosphere. Elevated team morale can lead to increased motivation and productivity.

The incentives of event prizes can further stimulate the enthusiasm and participation of team members. The choice of prizes is crucial, as it can directly affect the attractiveness and participation of the event. Among them, Medals are essential prizes.

Medals are symbols of honor awarded to winners and represent the value and achievement of an event.

Medals also have a motivational effect, they encourage team members to pursue higher achievements and progress.

Medals are artistic and aesthetic. They are usually designed by designers according to different occasions and themes and have high collection value.

By incorporating these fun problem-solving activities, teams can address a variety of challenges, foster skill development, and build a more cohesive and effective working environment. As teams learn to collaborate, communicate, innovate, and make decisions collectively, they are better equipped to overcome obstacles and achieve shared goals.

The Benefits of Problem Solving Activities for Your Team

#1 Better Thinking

Problem-solving activities bring out the best in team members by encouraging them to contribute their unique ideas. This stimulates better thinking as team managers evaluate different solutions and choose the most suitable ones.

For example, a remote team struggling with communication benefited from quick thinking and the sharing of ideas, leading to the adoption of various communication modes for improved collaboration.

#2 Better Risk Handling

Team building problem solving activities condition individuals to handle risks more effectively. By engaging in challenging situations and finding solutions, team members develop the ability to respond better to stressful circumstances.

#3 Better Communication

Regular communication among team members is crucial for efficient problem-solving. Engaging in problem-solving activities fosters cooperation and communication within the team, resulting in better understanding and collaboration. Using tools like OneThread can further enhance team communication and accountability.

#4 Improved Productivity Output

When teams work cohesively, overall productivity improves, leading to enhanced profit margins for the company or organization. Involving managers and team members in problem-solving activities can positively impact the company’s growth and profitability.

How Onethread Enhances the Effect of Problem Solving Activities

Problem-solving activities within teams thrive on collaborative efforts and shared perspectives. Onethread emerges as a potent facilitator, enabling teams to collectively tackle challenges and harness diverse viewpoints with precision. Here’s a comprehensive view of how Onethread amplifies team collaboration in problem-solving initiatives:

Open Channels for Discussion:

Onethread’s real-time messaging feature serves as a dedicated hub for open and seamless discussions. Teams can engage in brainstorming sessions, share insightful observations, and propose innovative solutions within a flexible environment. Asynchronous communication empowers members to contribute their insights at their convenience, fostering comprehensive problem analysis with ample deliberation.

Centralized Sharing of Resources:

Effective problem-solving often hinges on access to pertinent resources. Onethread’s document sharing functionality ensures that critical information, references, and research findings are centralized and readily accessible. This eradicates the need for cumbersome email attachments and enables team members to collaborate with precise and up-to-date data.

Efficient Task Allocation and Monitoring:

Problem-solving journeys comprise a series of tasks and actions. Onethread’s task management capability streamlines the delegation of specific responsibilities to team members. Assign tasks related to research, data analysis, or solution implementation and monitor progress in real time. This cultivates a sense of accountability and guarantees comprehensive coverage of every facet of the problem-solving process.

Facilitated Collaborative Decision-Making: Navigating intricate problems often demands collective decision-making. Onethread’s collaborative ecosystem empowers teams to deliberate over potential solutions, assess pros and cons, and make well-informed choices. Transparent discussions ensure that decisions are comprehensively comprehended and supported by the entire team.

Seamless Documentation and Insights Sharing:

As the problem-solving journey unfolds, the accumulation of insights and conclusions becomes pivotal. Onethread’s collaborative document editing feature empowers teams to document their discoveries, chronicle the steps undertaken, and showcase successful solutions. This shared repository of documentation serves as a valuable resource for future reference and continuous learning.

With Onethread orchestrating the backdrop, team collaboration during problem-solving activities transforms into a harmonious fusion of insights, ideas, and actionable steps.

What are the 5 problem-solving skills?

The top 5 problem-solving skills in 2023 are critical thinking, creativity, emotional intelligence, adaptability, and data literacy. Most employers seek these skills in their workforce.

What are the steps of problem-solving?

Problem-solving steps are as follows: 1. Define the problem clearly. 2. Analyze the issue in detail. 3. Generate potential solutions. 4. Evaluate these options. 5. Choose the best solution. 6. Put the chosen solution into action. 7. Measure the outcomes to assess effectiveness and improvements made. These sequential steps assist in efficient and effective problem resolution.

How do you teach problem-solving skills?

Teaching problem-solving involves modelling effective methods within a context, helping students grasp the problem, dedicating ample time, asking guiding questions, and giving suggestions. Connect errors to misconceptions to enhance understanding, fostering a straightforward approach to building problem-solving skills.

So here is all about “activities for problem solving”.No matter which activity you choose, engaging in problem-solving activities not only provides entertainment but also helps enhance cognitive abilities such as critical thinking, decision making, and creativity. So why not make problem solving a regular part of your routine?

Take some time each day or week to engage in these activities and watch as your problem-solving skills grow stronger. Plus, it’s an enjoyable way to pass the time and challenge yourself mentally.

So go ahead, grab a puzzle or gather some friends for a game night – get ready to have fun while sharpening your problem-solving skills!

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Lotus Blossom Technique

Glossary of Meeting Terms

What is the lotus blossom technique.

The Lotus Blossom Technique is a structured brainstorming exercise used to expand on a central idea or problem. Teams place the original problem statement in the center box in a 3x3 matrix, then add related themes or elements of the problem in the 8 boxes surrounding it. After filling out this central box, 8 new grids are created with an idea from the first grid in the center. The process repeats, with the team adding 8 ideas for each of the 8 initial aspects from the first grid.

For example, here is one way a team might start brainstorming ways to run better meetings using the Lotus Blossom Technique.

The Lotus Blossom Creative Technique ~ by Robert Riley
Creative thinking technique: Lotus Blossom ~ on Innovation Management

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Team Dynamics: Problem-Solving and Decision Making

Teamwork and Team Leadership Table of Contents
Fostering Communication & Promoting Cooperation
Problem-Solving and Decision Making
Handling Conflict
Dealing with Power and Influence

1. Overview

Different stages of team development call for different problem solving methods
Problem solving requires the use of a systematic process
The appropriate decision making method is determined by the amount of time available for the decision and the impact of the decision
Effective decision making requires the use of smart techniques

2. Problem Solving in Team Development Stages

3. General Problem Solving Steps

Defining the problem : phrase problem as probing questions to encourage explorative thinking; make explicit goal statement
Establish criteria for evaluating the solution : identify characteristics of a satisfactory solution; distinguish requirements from desires
Analyzing the problem : discover the root cause and extent of the problem
Considering alternate solutions : brainstorm to generate many ideas before judging any of them
Evaluate alternate solutions : use ranking-weighting matrix; check for issues/disagreement
Deciding on a solution : choose best answer to the problem from among all possible solutions
Develop action plan : make team assignments with milestones(don’t underestimate time)
Implementing the action plan : check for consistency with requirements identified in step 2
Following up on the solution : check up on the implementation and make necessary adjustments
Evaluate outcomes and process : review performance, process, and personal aspects of the solution

4. Decision Making Method Based on Time and Impact

5. Smart Decision Making is Enabled By. . .

Modeling an open mind and asking for candid opinions
What elements would you choose to change?
What changes would you make to solve …?
Aligning rewards to team successes to ensure that individuals share what they know
Ensuring that team members are aware of relevant roles and unique information required for team success
Charging some team members to assume a position that opposes the team’s preference
Creating an alternate team that attempts to find errors and weaknesses in the solution
Using successive rounds of blind voting interspersed with discussions

6. Additional Readings

Hartnett, T. (n.d). Consensus decision making. Retrieved from http://www.consensusdecisionmaking.org/
UMass|Dartmouth (n.d.) 7 steps to effective decision making . Retrieved from https://www.umassd.edu/media/u massdartmouth/fycm/decision_ma king_process.pdf
Sunstein, C.R. (2014). Making dumb groups smarter. Harvard Business Review, 92(12), 90-98.
<< Previous: Fostering Communication & Promoting Cooperation
Next: Handling Conflict >>

Last Updated: Jan 12, 2023 10:00 AM
URL: https://guides.himmelfarb.gwu.edu/teamdynamics

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22 Unbeatable Team Building Problem Solving Activities

Problem-solving is a critical skill for professionals and with team building problem-solving activities, you can sharpen your skills while having fun at the same time.

Updated: March 1, 2024

In the professional world, one thing is for sure: problem-solving is a vital skill if you want to survive and thrive. It’s a universal job skill that organizations seek in new potential employees and that managers look for when considering candidates for promotions.

But there’s a problem.

According to Payscale, 60% of managers feel that new grads entering the workforce lack problem-solving abilities – making it the most commonly lacking soft skill.

Problem-solving skill needs to be practiced and perfected on an ongoing basis in order to be applied effectively when the time comes. And while there are tons of traditional approaches to becoming a better problem-solver, there’s another (much more interesting) option: team building problem-solving activities.

The good news? This means learning and having fun don’t have to be mutually exclusive. And you can create a stronger team at the same time.

16 In-Person Team Building Problem Solving Activities for Your Work Group

1. cardboard boat building challenge, 2. egg drop , 3. clue murder mystery, 4. marshmallow spaghetti tower , 5. corporate escape room, 6. wild goose chase, 7. lost at sea , 8. domino effect challenge, 9. reverse pyramid , 10. ci: the crime investigators, 11. team pursuit, 12. bridge builders, 13. domino effect challenge, 14. hollywood murder mystery, 15. code break, 16. cardboard boat building challenge, 6 virtual team building problem solving activities for your work group , 1. virtual escape room: mummy’s curse, 2. virtual clue murder mystery, 3. virtual escape room: jewel heist, 4. virtual code break , 5. virtual trivia time machine.

6. Virtual Jeoparty Social

There are a ton of incredible team building problem solving activities available. We’ve hand-picked 16 of our favorites that we think your corporate group will love too.

a cardboard boat building challenge for problem solving team building

Split into teams and create a cardboard boat made out of just the materials provided: cardboard and tape. Team members will have to work together to engineer a functional boat that will float and sail across water without sinking. Once teams have finished making their boats, they will create a presentation to explain why their boat is the best, before putting their boats to the test. The final challenge will have teams racing their boats to test their durability! Nothing says problem-solving like having to make sure you don’t sink into the water!

egg drop is a great team building problem solving activity

Every day at work, you’re forced to make countless decisions – whether they’re massively important or so small you barely think about them.

But your ability to effectively make decisions is critical in solving problems quickly and effectively.

With a classic team building problem solving activity like the Egg Drop, that’s exactly what your team will learn to do.

For this activity, you’ll need some eggs, construction materials, and a place you wouldn’t mind smashing getting dirty with eggshells and yolks.

The goal of this activity is to create a contraption that will encase an egg and protect it from a fall – whether it’s from standing height or the top of a building. But the challenge is that you and your team will only have a short amount of time to build it before it’s time to test it out, so you’ll have to think quickly!

To make it even more challenging, you’ll have to build the casing using only simple materials like:

Newspapers
Plastic wrap
Rubber bands
Popsicle sticks
Cotton balls

Feel free to have some fun in picking the materials. Use whatever you think would be helpful without making things too easy!

Give your group 15 minutes to construct their egg casing before each team drops their eggs. If multiple eggs survive, increase the height gradually to see whose created the sturdiest contraption.

If you’re not comfortable with the idea of using eggs for this activity, consider using another breakable alternative, such as lightbulbs for a vegan Egg Drop experience.

solving a crime is a great way to practice problem solving skills

With Clue Murder Mystery, your team will need to solve the murder of a man named Neil Davidson by figuring out who had the means, motive, and opportunity to commit the crime.

But it won’t be easy! You’ll need to exercise your best problem-solving skills and channel your inner detectives if you want to keep this case from going cold and to get justice for the victim.

do a spaghetti tower for team building problem solving activity

Collaboration is critical to problem solving.

Why? Because, as the old saying goes, the whole is greater than the sum of its parts. This expression reflects the fact that people are capable of achieving greater things when they work together to do so.

If you’re looking for a team building problem solving activity that helps boost collaboration, you’ll love Marshmallow Spaghetti Tower.

This game involves working in teams to build the tallest possible freestanding tower using only marshmallows, uncooked spaghetti, tape, and string.

The kicker? This all has to be done within an allotted timeframe. We recommend about thirty minutes.

For an added dimension of challenge, try adding a marshmallow to the top of the tower to make it a little more top heavy.

Whichever team has the highest tower when time runs out is the winner!

corporate escape rooms are unique team building problem solving activities

If you’ve never participated in an escape room, your team is missing out! It’s one of the most effective team building problem solving activities out there because it puts you and your colleagues in a scenario where the only way out is collaboratively solving puzzles and deciphering clues.

The principle is simple: lock your group in a room, hide the key somewhere in that room, and have them work through challenges within a set time frame. Each challenge will lead them one step closer to finding the key and, ultimately, their escape.

At Outback, we offer “done-for-you” escape rooms where we’ll transform your office or meeting room so you don’t have to worry about:

Seeking transportation for your team
Capacity of the escape rooms
High costs
Excessive planning

That way, you and your team can simply step inside and get to work collaborating, using creative problem solving, and thinking outside the box.

wild goose chase is a great scavenger hunt problem solving team building activity for work

In this smartphone-based scavenger hunt team building activity , your group will split into teams and complete fun challenges by taking photos and videos around the city. Some examples of challenges you can do in this activity are:

Parkour: Take a picture of three team members jumping over an object that’s at least waist-high.
Beautiful Mind: Snap a photo of a team member proving a well-known mathematical theorem on a chalkboard.
Puppy Love: Take a photo of all of your team members petting a stranger’s dog at the same time.

It takes a ton of critical thinking and problem-solving to be crowned the Wild Goose Chase Champions!

your teammates will love lost at sea team building activity

Can you imagine a higher-pressure situation than being stranded at sea in a lifeboat with your colleagues?

With this team building problem solving activity, that’s exactly the situation you and your group will put yourselves. But by the time the activity is over, you’ll have gained more experience with the idea of having to solve problems under pressure – a common but difficult thing to do.

Here’s how it works.

Each team member will get a six-columned chart where:

The first column lists the survival items each team has on hand (see the list below)
The second column is empty so that each team member can rank the items in order of importance for survival
The third column is for group rankings
The fourth column is for the “correct” rankings, which are revealed at the end of the activity
The fifth and sixth columns are for the team to enter thee difference between their individual and correct scores and the team and correct rankings

Within this activity, each team will be equipped with the following “survival items,” listed below in order of importance, as well as a pack of matches:

A shaving mirror (this can be used to signal passing ships using the sun)
A can of gas (could be used for signaling as it could be put in the water and lit with the pack of matches)
A water container (for collecting water to re-hydrate )
Emergency food rations (critical survival food)
One plastic sheet (can be helpful for shelter or to collect rainwater)
Chocolate bars (another food supply)
Fishing rods (helpful, but no guarantee of catching food)
Rope (can be handy, but not necessarily essential for survival)
A floating seat cushion (usable as a life preserver)
Shark repellant (could be important when in the water)
A bottle of rum (could be useful for cleaning wounds)
A radio (could be very helpful but there’s a good chance you’re out of range)
A sea chart (this is worthless without navigation equipment)
A mosquito net (unless you’ve been shipwrecked somewhere with a ton of mosquitos, this isn’t very useful)

To get the activity underway, divide your group into teams of five and ask each team member to take ten minutes on their own to rank the items in order of importance in the respective column. Then, give the full team ten minutes as a group to discuss their individual rankings together and take group rankings, listed in that respective column. Ask each group to compare their individual rankings with those of the group as a whole.

Finally, read out the correct order according to the US Coast Guard, listed above.

The goal of this activity is for everyone to be heard and to come to a decision together about what they need most to survive.

If your team works remotely, you can also do this activity online. Using a video conferencing tool like Zoom , you can bring your group together and separate teams into “break-out rooms” where they’ll take their time individually and then regroup together. At the end, you can bring them back to the full video conference to go through the answers together.

colleagues thinking outside the box with a domino effect challenge team building problem solving activity

Many problems are intricately complex and involve a ton of moving parts. And in order to solve this type of problem, you need to be able to examine it systematically, one piece at a time.

Especially in the business world, many problems or challenges involve multiple different teams or departments working through their respective portions of a problem before coming together in the end to create a holistic solution.

As you can imagine, this is often easier said than done. And that’s why it’s so important to practice this ability.

With a collaborative team building problem solving activity like Domino Effect Challenge, that’s exactly what you’ll need to do as you and your group work to create a massive, fully functional chain reaction machine.

Here’s how it goes.

Your group will break up into teams, with each team working to complete their own section of a massive “Rube Goldberg” machine. Then, all teams will regroup and assemble the entire machine together. You’ll need to exercise communication, collaboration, and on-the-fly problem solving in order to make your chain reaction machine go off without a hitch from start to finish.

reverse pyramid is a team building activity that makes colleagues think about problems in new ways

Being a great problem-solver means being adaptable and creative. And if you’re looking for a quick and easy team building problem solving activity, you’ll love the reverse pyramid.

The idea here is simple: break your group out into small teams and then stand in the form of a pyramid.

Your challenge is to flip the base and the peak of the pyramid – but you can only move three people in order to do so.

Alternatively, rather than doing this activity with people as the pyramid, you can do another version – the Pyramid Build – using plastic cups instead.

This version is a little bit different. Rather than flipping the base of a pyramid to the top, you’ll need to build the pyramid instead–but in reverse, starting from the top cup and working down.

With this version, you’ll need 36 cups and one table per group. We recommend groups of five to seven people. Give your group 20 to 30 minutes to complete the activity.

To get started, place one cup face down. Then, lift that cup and place the subsequent two cups underneath it.

The real challenge here? You can only lift your pyramid by the bottom row in order to put a new row underneath – and only one person at a time can do the lifting. The remaining group members will need to act quickly and work together in order to add the next row so that it will balance the rest of the pyramid.

If any part of your pyramid falls, you’ll need to start over. Whichever team has the most complete pyramid when time runs out will be the winner!

solving a crime is a great way for team members to use problem solving skills

The value of being able to approach problems analytically can’t be overstated. Because when problems arise, the best way to solve them is by examining the facts and making a decision based on what you know.

With CI: The Crime Investigators, this is exactly what your team will be called upon to do as you put your detective’s hats on and work to solve a deadly crime.

You’ll be presented with evidence and need to uncover and decipher clues. And using only the information at your disposal, you’ll need to examine the facts in order to crack the case.

Like many of our team building problem solving activities, CI: The Crime Investigators is available in a hosted format, which can take place at your office or an outside venue, as well as a virtually-hosted format that uses video conferencing tools, or a self-hosted version that you can run entirely on your own.

team pursuit team building is great for problem solving skills

Each member of your team has their own unique strengths and skills. And by learning to combine those skills, you can overcome any challenge and solve any problem. With Team Pursuit, you and your team together to tackle challenges as you learn new things about one another, discover your hidden talents, and learn to rely on each other.

This team building problem solving activity is perfect for high-energy groups that love to put their heads together and work strategically to solve problems as a group.

Collaborate with your colleague to design and build different segments of a bridge. At the end, see if the sections come together to create a free-standing structure!

domino effect challenging is a brain busting winter team building activity

Together as a group, see if you and your colleagues can build a gigantic “chain-reaction” machine that really works!

In smaller groups, participants work together to solve the challenge of creating sections of the machine using miscellaneous parts, and at the end, you’ll have to collaborate to connect it all together and put it in motion.

The case is fresh, but here’s what we know so far: we’ve got an up-and-coming actress who’s been found dead in her hotel room following last night’s awards show.

We have several suspects, but we haven’t been able to put the crime on any of them for sure yet. Now, it’s up to you and your team of detectives to crack the case. Together, you’ll review case files and evidence including police reports, coroners’ reports, photo evidence, tabloids, interrogations, and phone calls as you determine the motive, method, and murderer and bring justice for the victim.

You’ll need to put your problem-solving skills to the test as you share theories, collaborate, and think outside the box with your fellow investigators.

code break is a cerebral indoor team building activity

Using Outback’s app, split up into small groups and put your heads together to solve a variety of puzzles, riddles, and trivia. The team who has completed the most challenges when time is up, wins!

Can you stay afloat in a body of water in a boat made entirely of cardboard? Now that is a problem that urgently needs solving.

With this team building problem solving activity, you and your colleagues will split into groups and create a cardboard boat made out of just the materials provided – cardboard and tape.

Team members will have to work together to engineer a functional boat that will float and sail across water without sinking. Once teams have finished making their boats, they will create a presentation to explain why their boat is the best, before putting their boats to the test. The final challenge will have teams racing their boats across the water!

colleagues doing a virtual team building problem solving activity

If you and your team are working remotely, don’t worry. You still have a ton of great virtual team building problem solving options at your disposal.

In this virtual escape room experience, your team will be transported into a pyramid cursed by a restless mummy. You’ll have to work together to uncover clues and solve complex challenges to lift the ancient curse.

team members doing a fun virtual clue murder mystery

You’ve probably never heard of a man named Neil Davidson. But your group will need to come together to solve the mystery of his murder by analyzing clues, resolving challenges, and figuring out who had the means, motive, and opportunity to commit a deadly crime.

This activity will challenge you and your group to approach problems analytically, read between the lines, and use critical thinking in order to identify a suspect and deliver justice.

escape rooms are fun and unique team building problem solving activities

If you and your team like brainteasers, then Virtual Escape Room: Jewel Heist will be a big hit.

Here’s the backstory.

There’s been a robbery. Someone has masterminded a heist to steal a priceless collection of precious jewels, and it’s up to you and your team to recover them before time runs out.

Together, you’ll need to uncover hidden clues and solve a series of brain-boggling challenges that require collaboration, creative problem-solving, and outside-the-box thinking. But be quick! The clock is ticking before the stolen score is gone forever.

try virtual code break as a way to use problem solving skills with teammates

With Virtual Code Break, you and your team can learn to be adaptive and dynamic in your thinking in order to tackle any new challenges that come your way. In this activity, your group will connect on a video conferencing platform where your event host will split you out into teams. Together, you’ll have to adapt your problem-solving skills as you race against the clock to tackle a variety of mixed brainteaser challenges ranging from Sudoku to puzzles, a game of Cranium, riddles, and even trivia.

Curious to see how a virtual team building activity works? Check out this video on a Virtual Clue Murder Mystery in action.

trivia is a great problem solving activity for colleagues

Step into the Outback Time Machine and take a trip through time, from pre-pandemic 21st century through the decades all the way to the 60’s.

This exciting, fast-paced virtual trivia game, packed with nostalgia and good vibes, is guaranteed to produce big laughs, friendly competition, and maybe even some chair-dancing.

Your virtual game show host will warm up guests with a couple of “table hopper rounds” (breakout room mixers) and split you out into teams. Within minutes, your home office will be transformed into a game show stage with your very own game show buzzers!

And if your team loves trivia, check out our list of the most incredible virtual trivia games for work teams for even more ideas.

6. Virtual Jeoparty Social

Virtual Jeoparty Social is a fun high energy virtual team building activity

If your remote team is eager to socialize, have some fun as a group, and channel their competitive spirit, we’ve got just the thing for you! With Virtual Jeoparty Social, you and your colleagues will step into your very own virtual Jeopardy-style game show—equipped with a buzzer button, a professional actor as your host, and an immersive game show platform! Best of all, this game has been infused with an ultra-social twist: players will take part in a unique social mixer challenge between each round.

With the right team building problem solving activities, you can help your team sharpen their core skills to ensure they’re prepared when they inevitably face a challenge at work. And best of all, you can have fun in the process.

Do you have any favorite team building activities for building problem-solving skills? If so, tell us about them in the comments section below!

Learn More About Team Building Problem Solving Activities

For more information about how your group can take part in a virtual team building, training, or coaching solution, reach out to our Employee Engagement Consultants.

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And stay updated, related articles.

Top 10 Team Building Activities in Toronto 1

The Role of Corporate Training in Employee Experience

18 Incredible Virtual Trivia Games for Work Teams

29 Spring Team Building Activities to Help Shake Off the Winter Blues [Updated for 2024]

I love how this blog provides a variety of problem-solving activities for team building. It’s a great resource for anyone looking to foster teamwork and collaboration!

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Website học tiếng anh online số 1 tại việt nam, gần 5.000 từ vựng, 50.000 cặp câu luyện nói tiếng anh, truy cập ngay với 99.000 vnđ / 1 năm, học tiếng anh online thoải mái không giới hạn tài liệu, problem solving là gì và cấu trúc cụm từ problem solving trong câu tiếng anh.

Từ vựng thể hiện một trong những kỹ năng quan trọng nhất cần thiết cho việc dạy và học ngoại ngữ. Nó là cơ sở để phát triển tất cả các kỹ năng khác: đọc hiểu, nghe hiểu, nói, viết, chính tả và phát âm. Từ vựng là công cụ chính để học sinh cố gắng sử dụng tiếng Anh một cách hiệu quả. Đó là một quá trình học tập chủ yếu dựa vào trí nhớ. Bài học hôm nay chúng ta hãy thử sức với từ vựng “Problem solving” trong tiếng Anh nhé!

1. Problem solving là gì

Thông tin chi tiết từ vựng

Loại từ : danh từ (danh từ không đếm được – uncountable noun)

Phiên âm : /ˈprɑːbləm sɑːlvɪŋ/

Ý nghĩa : giải quyết vấn đề

(Hành động tìm cách đối phó với các vấn đề; quá trình tìm kiếm giải pháp cho các vấn đề; khi bạn tìm ra cách thực hiện công việc hoặc câu trả lời cho các vấn đề)

Hình ảnh minh hoạ Problem solving

2. Một vài ví dụ minh hoạ cho cách dùng trong câu

The curriculum is appropriate for all abilities and provides instruction in basic problem-solving methods.
Chương trình học phù hợp với mọi khả năng và hướng dẫn các phương pháp giải quyết vấn đề cơ bản.
There is a shift from pure method-development efforts toward more problem-solving tactics.
Có một sự thay đổi từ các nỗ lực phát triển phương pháp thuần túy sang các chiến thuật giải quyết vấn đề nhiều hơn.
It would not be problem-solving oriented, and it frequently has little connection to society's urgent demands.
Nó sẽ không theo định hướng giải quyết vấn đề, và nó thường ít liên quan đến nhu cầu cấp thiết của xã hội.
They, too, must develop the problem-solving, decision-making, collaboration, and interpersonal skills required for both pro and amateur success.
Họ cũng phải phát triển các kỹ năng giải quyết vấn đề, ra quyết định, hợp tác và giao tiếp giữa các cá nhân cần thiết để thành công cả chuyên nghiệp và nghiệp dư.
It also places minimal emphasis on problem-solving abilities, which are critical to the growth of traditional lifestyle.
Nó cũng đặt trọng tâm tối thiểu vào khả năng giải quyết vấn đề, vốn rất quan trọng đối với sự phát triển của lối sống truyền thống.
Problem solving focuses on the pupil's ability to make sense of scientific equations. When students resolve issues, they are engaging mathematics in a concrete context instead of as an abstract.
Giải quyết vấn đề tập trung vào khả năng của học sinh để hiểu các phương trình khoa học. Khi học sinh giải quyết các vấn đề, họ đang tham gia toán học trong một bối cảnh cụ thể thay vì như một phần trừu tượng.
Problem solving instills confidence in pupils' abilities to think logically. They will realize that they can use the arithmetic that they are acquiring to solve a problem.
Giải quyết vấn đề tạo niềm tin vào khả năng suy nghĩ logic của học sinh. Họ sẽ nhận ra rằng họ có thể sử dụng số học mà họ có được để giải quyết một vấn đề.
Problem solving offers continual assessment data that can assist instructors in making design strategies.
Giải quyết vấn đề cung cấp dữ liệu đánh giá liên tục có thể hỗ trợ người hướng dẫn đưa ra các chiến lược thiết kế.
Problem-solving conversations and recording also provide a valuable source of data about students' mathematics knowledge and comprehension.
Các cuộc trò chuyện và ghi âm giải quyết vấn đề cũng cung cấp nguồn dữ liệu quý giá về kiến thức và khả năng hiểu toán của học sinh.
Effective problem-solving exercises give an entrance point for all learners to participate on the same issue at the same time.
Các bài tập giải quyết vấn đề hiệu quả cung cấp một điểm đầu vào cho tất cả người học tham gia vào cùng một vấn đề cùng một lúc.
Once children grasp a problem-solving approach to arithmetic, a single possibly the best mathematical real problem can give the opportunity for extensive investigation.
Một khi trẻ em nắm được cách tiếp cận giải quyết vấn đề đối với số học, một bài toán thực tế có thể tốt nhất trong toán học có thể tạo cơ hội cho việc điều tra sâu rộng.

Hình ảnh minh hoạ cho Problem solving

3. Từ vựng liên quan đến Problem solving


	giải quyết vấn đề sâu rộng (quá trình khách hàng cố gắng lấy tất cả thông tin họ cần để có thể đưa ra lựa chọn giữa các nhãn hiệu sản phẩm khác nhau mà họ muốn mua)
	tư duy phản biện (quá trình suy nghĩ cẩn thận về một chủ đề hoặc ý tưởng, mà không để cảm xúc hoặc ý kiến ảnh hưởng đến bạn)
	động não (một hoạt động hoặc phương pháp kinh doanh trong đó một nhóm người gặp nhau để đề xuất rất nhiều ý tưởng mới để có thể phát triển)
	giao liên (trao đổi thông tin liên lạc với nhau; đủ khả năng đi lại từ người này sang người khác)
	Tư duy trừu tượng (khả năng hiểu các khái niệm có thật, chẳng hạn như tự do hoặc tính dễ bị tổn thương, nhưng không bị ràng buộc trực tiếp vào các đối tượng và trải nghiệm vật chất cụ thể)
	suy nghĩ tự do (Tư tưởng không bị kiềm chế bởi sự tôn trọng quyền lực, truyền thống hoặc niềm tin đã được thiết lập, đặc biệt là trong các vấn đề tôn giáo.)
	dòng suy nghĩ (một cách suy nghĩ cụ thể là đặc điểm của một số cá nhân hoặc nhóm)
	Chuyến tàu suy nghĩ (một loạt suy nghĩ có liên quan đang hình thành trong tâm trí bạn)
	quá trình suy nghĩ (quá trình hoặc hành động sử dụng tâm trí của bạn để xem xét hoặc suy nghĩ về điều gì đó)

Để học từ vựng dễ dàng hơn, điều quan trọng là bạn phải biết tầm quan trọng của việc học từ vựng. Hiểu được tầm quan trọng và cách học chúng có thể giúp bạn học ngôn ngữ nhanh hơn nhiều. Qua bài học này hi vọng rằng các bạn đã bỏ túi cho mình nhiều điều thú vị về việc học từ vựng cũng như kiến thức về từ vựng “Problem solving” nhé.

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( Một bài tập luyện nói tiếng anh qua câu song ngữ )

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Problem Solving Training
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COMMENTS

Problem solving là gì? 6 bước giải quyết vấn đề theo chuẩn PMI
Tìm hiểu những kỹ thuật và chiến lược giải quyết vấn đề (problem solving) có thể giúp bạn xử lý hiệu quả những thách thức bạn gặp phải trong các dự án của mình. Có 6 bước giải quyết vấn đề theo chuẩn PMI®.
Problem Solving
Problem Solving - "Vũ khí" chinh phục nhà tuyển dụng khó tính. Tomorrow Marketers - Trong cuộc khảo sát của World Economic Forum, báo cáo đã xếp hạng 10 kỹ năng mà lực lượng lao động cần có để trở nên nổi bật tại nơi làm việc như: tư duy phản biện, sáng tạo, trí tuệ ...
Problem solving là gì? 6 bước giải quyết vấn đề theo chuẩn PMI
4. Lựa chọn giải pháp tốt nhất. Sau khi bạn đưa ra một số ý tưởng có thể giải quyết vấn đề, một kỹ thuật giải quyết vấn đề bạn có thể sử dụng để quyết định xem cái nào là giải pháp tốt nhất cho vấn đề của bạn là phân tích đánh đổi (trade-off analysis) đơn giản.
Best 20 Problem-Solving Activities to Challenge Your Team
Why problem-solving is important in the workplace. According to a 2021 report by the World Economic Forum (WEF), soft skills have become increasingly crucial in today's world, with problem-solving identified as a top skill in high demand (WEF, 2021).The success of a company or team greatly depends on managers' willingness to support employees in developing their problem-solving abilities.
The Two Traits of the Best Problem-Solving Teams
The Two Traits of the Best Problem-Solving Teams. by. Alison Reynolds. and. David Lewis. April 02, 2018. hbr staff/the new york public library. Summary. An analysis of 150 senior teams showed that ...
Giải Quyết Vấn Đề Bằng 8D-Problem Solving 8D Method Training
D8 (Congratulate the Team) Encourage the organization to recognize the problem-solving team for a job well done. Ensure the problem-solving team recognizes those that have assisted them. Day 2: 8: 30 - 11: 30: Problem Solving Tools: Corrective actions implementations, Prevent the problem from recuring, Recognize contributions of the group
14 Brain-Boosting Problem Solving Group Activities For Teams
Jeopardy. Problem-solving activities such as Virtual Team Challenges offer a great way for teams to come together, collaborate, and develop creative solutions to complex problems. 2. Problem-Solving Templates. Problem-Solving Templates are popular problem-solving activities that involve a group of people working together to solve an issue.
9 Collaboration techniques to solve problems: A guide for leaders and
3. Set clear common goals. What makes collaboration different from compromising, for example, is that you get to work toward a common objective. When team members have a shared purpose, they become allies and are more likely to work together to find the best solution possible, instead of trying to be in the right.
How to Improve Problem-Solving on a Team: Tips for Success
Promoting Active Listening and Empathy. Active listening and empathy are essential components of effective problem-solving in a team setting. Team members should be encouraged to listen actively to one another, seek to understand each other's perspectives, and show empathy towards each other's feelings and concerns.
Problem solving là gì ? Vai trò và tầm quan trọng của Problem solving
Problem solving là gì? tìm hiểu những kỹ thuật và chiến lược xử lý nỗi lo (problem solving) sẽ giúp bạn giải quyết hiệu quả những thách thức bạn mắc phải trong các dự án của mình. Qua bài viết dưới đây Timviecgap.vn sẽ cho bạn biết thêm nhiều thông tin hơn về bài viết, cùng theo dõi bài viết nhé!
How to Solve Problems as a Team
If the interpersonal side of the problem solving is lacking, the acceptance of the solution won't occur and the team won't buy-in. The leader's goal is to get the highest quality ideas and solutions to be accepted and adopted by the workgroup. Share on X. In order to improve the rational side of problem-solving, it's important for the ...
Top 15 problem-solving activities for your team to master
Classic team-building, problem-solving activities. 1. A Shrinking Vessel. Helps with: Adaptability. Why adaptability is important for problem-solving: Adaptability is highly associated with cognitive diversity, which helps teams solve problems faster, according to the Harvard Business Review.
PROBLEM-SOLVING
PROBLEM-SOLVING ý nghĩa, định nghĩa, PROBLEM-SOLVING là gì: the process of finding solutions to problems: . Tìm hiểu thêm.
5 Tips for Engaging Teams in Problem-Solving
4. Ditch the tables and circle up for discussions. Similar to how preschool teachers have students "circle up" for story time, healthcare leaders should ditch the tables at meetings and have team members form circles for brainstorming and problem-solving sessions. Being in a circle allows everyone to hear and see each other clearly and ...
7 Team Problem-Solving Exercises for the Workplace
Here are the steps you can take to engage in the exercise: Form groups of four and have each team choose their leader. Instruct the team leader not to use their hands during the exercise and blindfold the other team members. Have the leaders instruct their teams to build a small tent with the supplies given.
13 Problem-Solving Activities & Exercises for Your Team
Here are nine easy-to-implement activities that can bring substantial change to your team culture and overall workplace dynamics. #1. Crossword Puzzles. Objective: To enhance problem-solving skills, vocabulary, and cognitive abilities through engaging crossword puzzles. Estimated Time: 15-20 Minutes.
What is the Lotus Blossom Technique?
The Lotus Blossom Technique is a structured brainstorming exercise used to expand on a central idea or problem. Teams place the original problem statement in the center box in a 3x3 matrix, then add related themes or elements of the problem in the 8 boxes surrounding it. After filling out this central box, 8 new grids are created with an idea from the first grid in the center.
Team Dynamics: Problem-Solving and Decision Making
Different stages of team development call for different problem solving methods; Problem solving requires the use of a systematic process; The appropriate decision making method is determined by the amount of time available for the decision and the impact of the decision; Effective decision making requires the use of smart techniques
22 Unbeatable Team Building Problem Solving Activities
This means learning and having fun don't have to be mutually exclusive. And you can create a stronger team at the same time. Table Of Contents. show. 16 In-Person Team Building Problem Solving Activities for Your Work Group. 1. Cardboard Boat Building Challenge. 2. Egg Drop.
Problem Solving là gì và cấu trúc cụm từ Problem Solving trong câu
Problem solving focuses on the pupil's ability to make sense of scientific equations. When students resolve issues, they are engaging mathematics in a concrete context instead of as an abstract. Giải quyết vấn đề tập trung vào khả năng của học sinh để hiểu các phương trình khoa học. Khi học sinh giải quyết ...
PDF Developing Effective Red X® Problem Solvers
Developing Effective Red X® Problem Solvers By Richard D. Shainin, Executive Vice President Seattle Washington, 18 April, 2018 Red X® problem solving is a skill that needs to be learned and developed. As with any skill, students must pass through four phases of competence before they are fully developed. We all start out

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Problem solving là gì? 6 bước giải quyết vấn đề theo chuẩn PMI

Giải quyết vấn đề (problem solving) là gì?

Sáu bước giải quyết vấn đề theo chuẩn PMI

2. Xác định nguyên nhân gốc rễ

3. Tạo ra các giải pháp khả thi

4. Lựa chọn giải pháp tốt nhất

5. Thực hiện giải pháp

6. Xác minh hiệu quả giải pháp

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Problem Solving – “Vũ khí” chinh phục nhà tuyển dụng khó tính

Problem Solving là gì?

Tầm quan trọng của Problem Solving

Bằng cách nào nhà tuyển dụng kiểm tra kỹ năng Problem Solving của ứng viên?

Bạn có thể tham khảo phương pháp “STAR” để làm nổi bật khả năng giải quyết vấn đề của mình:

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Bài viết cùng chuyên đề:

The Two Traits of the Best Problem-Solving Teams

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14 Best Team Building Problem Solving Group Activities For 2024

What are the benefits of group problem-solving activities?

Popular Problem Solving Activities

2. Problem-Solving Templates

Problem Solving Group Activities & Games For Team Building

4. Crack The Case

5. Catch Meme If You Can

6. Puzzle Games

7. Virtual Code Break

8. Stranded

9. Letting Go Game

10. Wild Goose Chase

11. Human Knot

12. What Would You Do?

13. Crossing The River

14. End-Hunger Games

People Also Ask These Questions About Team Building Problem Solving Group Activities

Q: What kind of skills do group problem solving activities & games improve?

Q: What are problem solving based team building activities & games?

Q: What are some fun free problem solving games for groups?

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Table of Contents

Benefits of collaborative problem solving

How to get your team to solve problems collaboratively

1. Create the right environment

It all starts with your team culture

Problem solving là gì? Vai trò và tầm quan trọng của Problem solving

Problem solving là gì?