how to write a resume for hospitality jobs

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5 Hospitality Resume Examples to Win the Job in 2024

Hospitality Resume

• Hospitality Resumes by Experience
• Hospitality Resumes by Role
• Write Your Hospitality Resume

As a hospitality worker, you’re a pro at customer service. Your efforts revolve around creating memorable experiences for guests, responding to their requests, and anticipating their needs. 

Your knack for communication fosters lasting connections, and your adaptability lets you thrive in fast-paced environments. The tricky part is that summarizing your work ethic, motivation, and effectiveness in your AI cover letter and resume form can be difficult. 

We’re here to help you overcome this unique challenge. Our expertly-written hospitality resume examples and handy resume tips will help you advance in your career!

or download as PDF

Why this resume works

• Flex your high booking conversion rates, and you’ll get the job before the next best candidate.

Hotel Manager Resume

• Fine-tune your hotel manager resume to showcase your ability to manage daily hotel operations using quantifiable bullet points. For instance, don’t just say you resolved potential issues, add what impact it created like “reducing guest complaints by 53% by using HelloShift’s task management features to resolve potential issues.”

Hospitality Management  Resume

• Such certificates show that you’re well-versed in customer expectations of the current market and know exactly how to serve them. This, coupled with a bachelor’s in hotel management can easily take your hospitality management resume up a notch.

Hotel Front Desk Resume

• One way to show your unique qualities in your hotel front desk resume is by referring to your achievement to reduce water and chemical usage.

Concierge  Resume

• To make this count in your concierge resume , showcase how you created memorable experiences and built strong rapport to boost customer return rates.

Related resume examples

• Customer Service
• Front Desk Receptionist
• Housekeeping

Match Your Hospitality Resume to Fit the Job

Making yourself stand out is all about showing recruiters that you’re perfectly suited for the role, so include some of the top skills , such as conflict resolution and upselling.

Technical skills are important too, so mention relevant reservation systems and point-of-sale software. The more proficient you are, the sooner you’re ready to hit the ground running, so make it clear that you’re experienced if this isn’t your first role in hospitality.

Because of the customer-facing nature of hospitality, adding a few soft skills is great too. The trick is to make sure that some of the skills you list should later be elaborated on and backed up with metrics in your work experience section.

Need a few pointers?

15 popular hospitality skills

• Booking.com
• Language Proficiency 
• Conflict Resolution 
• Guest Relations
• Food/Beverages
• Multitasking
• GoConcierge

Your hospitality work experience bullet points

Your role is all about perfecting the daily flow—welcoming guests, managing front desk operations, and ensuring impeccable service, all while keeping up a smile and maintaining control in a fast-paced environment. However, simply describing your tasks doesn’t really communicate how well you pull them off. 

To really emphasize your impact, your best bet is to focus on results. Your service leads to repeat customers, boosts upselling revenue, and elevates guest satisfaction. By adding quantifiable metrics to these results, you can wow employers before they’ve even met you. 

Make sure to mention accomplishments demonstrating the skills listed on your resume, using real results to add more depth and validity to your claims.

• Highlight your product knowledge and proactivity by mentioning your percentage of successful upselling efforts.
• Showcase your customer-centric attitude by talking about satisfaction ratings and reviews.
• Measure the average time it takes you to process guest arrivals and departures to demonstrate your efficiency.
• Calculate the percentage of guests who choose to return based on previous positive experiences to demonstrate your ability to create lasting impressions and maintain guest loyalty. 

See what we mean?

• Helped improve the online review rating from 3.2 to 4.8 stars using Guest Revu, positively impacting Ace Hotel Portland’s reputation
• Launched guest loyalty programs, resulting in a 29% increase in repeat guest bookings
• Streamlined concierge desk operations with Alice and reduced guest wait times by 28%
• Participated in team meetings and contributed to goals that resulted in a 12% increase in overall team efficiency

9 active verbs to start your hospitality work experience bullet points

• Coordinated
• Implemented
• Collaborated
• Revitalized 

3 Tips for Writing an Entry-Level Hospitality Resume

• If you’re lacking in professional or paid work experience , then focus on other kinds of experience you do have. This could be internships, volunteer work, or school projects that showcase your abilities in guest service or event planning. You can also include part-time work if it was a customer-facing role, such as tutoring, babysitting, or retail. 
• Always read over the job description , pick out the specific skills that are sought after, and include these in your resume. Not only will it help you stand out, but it will also help your resume pass through the ATS. Keep it specific—instead of the generic “marketing,” use “upselling techniques.”
• Everything you’ve done to prepare for your first hospitality job is relevant information for your resume. Courses in food safety or event planning, credentials such as ServSafe or CPR—all of these are worth mentioning to show your commitment to training and readiness to start working.

3 Tips for Writing a Hospitality Resume if This Isn’t Your First Job

• If you have specific experience or expertise in a certain area like event planning, guest relations, or food and beverage management, let it take center stage on your resume. This showcases your in-depth knowledge of the field and highlights where you can be most valuable.
• As an experienced hospitality worker, you’ll probably have no trouble finding a job—but tailoring your resume (and your hospitality cover letter ) to match the job description will still go a long way to help you land the best role. Adapt your application to the role. For instance, if you’re applying to be a hotel front desk employee, talk about your data entry and customer service background.
• Seamless teamwork is essential in a hospitality role, but “teamwork” never looks impressive as a listed skill. To showcase your collaboration skills more effectively, mention instances where you’ve worked with colleagues from diverse departments and achieved common goals, such as collaborating with the kitchen staff to host a wedding.

Choose the reverse-chronological format to make sure your most recent experience takes the spotlight. Your experience and skills should be clearly organized, with an extra section for any credentials you have, such as a ServSafe certificate.

A career objective can be a good idea as long as you tailor it to the role. Add a career-defining achievement or useful skill, such as food safety, and mention the company by name to stand out.

Include relevant keywords from the job description in your resume. These will be terms like “guest satisfaction,” “event coordination,” and “reservation systems.” This lets the tracking system know your resume is relevant to the role and worth sending on to human recruiters. 

Hospitality Resume Examples and Templates for 2024

• Resume Examples
• Resume Text Examples

How To Write a Hospitality Resume

• Entry-Level
• Senior-Level

Hospitality Text-Only Resume Templates and Examples

Kaya Morris (123) 456-7890 [email protected] 432 Address Road, Phoenix, AZ 09876

Courteous Guest Service Agent with recent experience at a high-end hotel with 100+ rooms. Draw on broad knowledge of best practices in hotel customer service. Strong computer skills and ability to solve operational and productivity challenges. Trilingual: Fluent in English, French, and Spanish.

• Creative Problem-Solving
• Customer Relations & Service
• Efficiency Improvement
• Task Prioritization
• Team Collaboration
• Time Management

Professional Experience

Guest Service Agent, La Quinta by Wyndham, Phoenix, AZ | June 2019 to Present

• Welcome guests and conduct check-ins and check-outs using POS system
• Promptly address guest questions, and help make restaurant and transport reservations
• Provide guests with clear, up-to-date information on hotel services and promotions
• Keep the front desk clean, attractive, and uncluttered

Call Center Representative, Cox Enterprises, Phoenix, AZ | January 2017 to June 2019

• Clarified customers’ needs and recommended appropriate products and services
• Resolved queries and complaints by phone and email, and facilitated product returns as needed
• Achieved 100%+ of ambitious sales goals

Certifications

First Aid and CPR | 2020

Associate of Applied Science in Hospitality & Hotel Management, Scottsdale Community College, Scottsdale, AZ | 2019

Allan Gibson (345) 678-9012 [email protected] 654 My Road, Indianapolis, IN 32109

Night Auditor with 5+ years’ experience keeping accurate financial records and generating guest folios in hotels with 100+ rooms. Thorough knowledge of cash handling best practices. Skilled at collaborating with other functions to ensure smooth service for guests throughout the night. Draw on detailed knowledge of local geography and amenities. Dedicated to providing positive and memorable guest experiences.

Night Auditor, Quality Inn, Indianapolis, IN | September 2018 to Present

• Efficiently complete closing reports, ensuring all financial data is accurate and up-to-date
• Post correct rates and charges to each folio and check service charges from multiple departments, addressing any discrepancies
• Handle check-in and check-out, and process payments using POS system
• Greet guests and provide information on hotel services and local facilities
• Supervise night staff of 3 employees

Night Auditor, White Lodging, Indianapolis, IN | June 2015 to September 2018

• Maintained accurate revenue and statistics records, and cashed up at end of each shift
• Promptly and accurately completed gross revenue reports
• Organized and cleaned the front desk area for the morning shift
• Scrutinized records for discrepancies, and reported any concerns to management

Associate of Science in Hospitality Administration, Ivy Tech Community College, Indianapolis, IN | 2015

• Bookkeeping & Data Entry
• Hotel Safety & Security
• Microsoft Office Suite

David Harrison (123) 456-7890 [email protected] 66 Grasslands Road, Tampa, FL 33674

Confident hospitality worker with 12 years of hotelier experience and a degree in Hospitality Management. Proven ability to run a hotel front desk, manage online booking systems, and oversee management of 5-star residences. Skilled at improving both customer satisfaction and team efficiency.

Hotel Manager, Grand Hyatt Tampa Bay, Tampa, FL | March 2015 to Present

• Address and resolve customer questions and concerns at this 250-room complex
• Collaborate with sales and marketing team to ensure a holistic approach to running the hotel
• Oversee a staff of 150, including desk clerks, cleaners, and lawn maintenance crew
• Developed a deals initiative that increased winter season profits by 15%

Hotel Deputy Manager, Seminole Hard Rock Hotel, Tampa, FL | September 2011 to February 2015

• Maintained and updated the online CRM system
• Interviewed potential new hires to help build a high-performing team
• Developed forecasts and reports
• Created a customer retention plan that increased repeat business by 25%

Front Desk Host, JW Marriott Tampa, Tampa, FL | March 2009 to August 2011

• Answered all incoming calls and emails
• Managed restaurant reservations
• Filed incident reports as needed

Bachelor of Science (BS) in Hospitality Management, University of Central Florida, Tampa, FL

• Complex Problem-Solving
• Cross-Functional Collaboration
• Customer Service & Communications
• Process Redesign & Improvement
• Task Prioritization & Sequencing

Professional Development

Certified in Hotel Revenue Management, Cornell University | 2009

Whether you’re a front-desk clerk, housekeeper, manager, or night auditor, your hospitality resume must demonstrate a commitment to excellence in operations and customer service . Learn how to write a resume that shows hiring managers you can provide outstanding guest experiences. You’ll discover how to highlight the most compelling aspects of your career with our expert tips and strategies.

1. Write a dynamic profile summarizing your hospitality hotel qualifications

Get readers focused on your resume with a strong profile to establish yourself as a dedicated professional in the hospitality industry. Start with your job title, years of experience, and a few key qualifications. Include skills and specializations from your professional background that align with the job description. Mention what makes you unique from other applicants.

Working in hospitality requires exceptional customer service, so describe your dedication to guest experiences in your profile. Mention any special credentials from a relevant degree or certificate to prove your level of education or training. If you speak multiple languages and cater to various guests, list that in your summarization, too.

Profile Example #1

Profile example #2, 2. outline your hospitality hotel experience in a compelling list.

No matter the position you’re applying for, take an accomplishment-driven approach to your professional experience section. Instead of listing your daily responsibilities, focus on career achievements. This shows hiring managers the results you achieved in carrying out your duties.

Use numbers such as percentages, monetary figures, and performance metrics to bring your accomplishments to life. Describe how many rooms you cleaned, guests you greeted, or staff you managed. Discuss ways you’ve helped to improve processes or mention positive feedback you’ve received from hotel guests.

Professional Experience Example #1

Professional experience example #2, 3. include education and certifications relevant to hospitality hotel.

Academic requirements will vary depending on the hotel position you’re applying for, but always start with your highest level of education. Then, include any relevant certifications you’ve earned to further your hospitality career. Even if special credentials aren’t a requirement, they can help you stand out from other applicants.

Suppose you’re applying for a front-desk receptionist position, and you’ve never done that job before. A certificate proving your knowledge of Microsoft software shows you’re familiar with common computer programs that may be used in the hotel’s office environment. Or, if you’re going after a management role, credentials such as Certified Hospital Manager can help you prove your abilities.

• [Degree Name]
• [School Name], [City, State Abbreviation] | [Graduation Month and Year]
• Bachelor of Science (BS) in Hospitality Management, University of Central Florida, Tampa, FL | June 2012
• [Certification Name], [Awarding Organization], [Completion Year]
• Certified in Hotel Revenue Management, Cornell University, 2009
• First Aid and CPR, 2020

4. List key skills and proficiencies for hospitality hotel

If you want your resume to perform well in applicant tracking systems (ATS), incorporate keywords into your document. These software programs look for relevant terms and phrases, filtering through the dozens of resumes received for each position. After studying a job posting, incorporate language from the job description throughout the profile, professional experience, and skills sections. Here’s a list of common keywords you may come across in your search for a hotel position:

How To Pick the Best Hospitality Resume Template

As you search for a template, consider how you can make your resume as easy as possible for hiring managers to read. Remember, the goal of your template is not to attract attention with vibrant colors and graphics. All it needs to do is outline your professional history in a clear, coherent manner. Look for minimalistic designs with simple formatting to keep your writing clean and uncluttered.

Frequently Asked Questions: Hospitality Resume Examples and Advice

What are common action verbs for hospitality resumes -.

If you’re running into roadblocks as you write your resume, use action verbs. These powerful words liven up your writing, especially in the professional experience section. Begin each bullet point with an action verb to illustrate your accomplishments and engage the reader.

The following list will help you mix up the verbs on your hotel hospitality resume:

How do you align your resume with a hospitality job description? -

Although employment for front desk clerks is expected to decline over the next decade, the Bureau of Labor Statistics forecasts that jobs for lodging managers will increase by 7% between 2022 and 2032. As the industry bounces back from the COVID-19 pandemic, demand for hospitality workers is rising, but you’ll need to stand out to work at the best hotels.

If you can align your resume with the job description, you’ll increase your chances of connecting with the hiring manager and differentiating yourself from the competition. Know exactly what a hotel is looking for and highlight the skills, experience, and qualifications required for the role.

For example, imagine a hotel needs a manager specializing in event and conference management. From corporate conferences to elegant weddings, emphasize your understanding of guest expectations. Show you have a history of delivering unforgettable gatherings with your team of hospitality professionals.

What is the best hospitality resume format? -

For hospitality resumes, the best format is either combination or reverse chronological. If you have a strong professional background and track record of employment, a chronological format would serve you well. You can show off your career progression and round off your resume with skills and education.

On the other hand, if you’d rather highlight your abilities and training at the top of your document, go with the combination format. This resume type is especially helpful for entry-level hospitality professionals.

Boost your chances of landing an interview by submitting a cover letter with your application. To make the biggest impact with your letter, customize the document for each job you apply for. Learn how to do this with our comprehensive cover letter guide . Check out our cover letter guides for front desk hospitality and operations managers for more examples of related occupations.

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Jacob Meade

Certified Professional Resume Writer (CPRW, ACRW)

Jacob Meade is a resume writer and editor with nearly a decade of experience. His writing method centers on understanding and then expressing each person’s unique work history and strengths toward their career goal. Jacob has enjoyed working with jobseekers of all ages and career levels, finding that a clear and focused resume can help people from any walk of life. He is an Academy Certified Resume Writer (ACRW) with the Resume Writing Academy, and a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers & Career Coaches.

Check Out Related Examples

Front Desk Receptionist Resume Examples and Templates

Hilton Front Desk Resume Examples and Templates

Hospitality Hotel Front Desk Resume Examples and Templates

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How to create a perfect hospitality resume?

[ Click here to directly go to the complete academic resume sample ]

There is a plethora of roles that come under the umbrella of “hospitality”. These might pertain from waiter, host, bartender to concierge, chefs, managers.

The hospitality industry is very customer-driven industry. That is why your resume must portray a picture of an outgoing, friendly and accommodating person.

Someone willing to go out of their way to give their customers the best possible experience.

Being a dynamic industry, the hospitality sector always has new jobs coming up all the time. However, there is an even greater number of applicants trying to swoop them up.

Writing a modern and professional resume will expand your chances of getting the job. And this guide will show you exactly how to perfect your resume; both hospitality resume format and content.

• Greeted & checked in guests in 150+ hotel rooms with point of sale (POS) system leading to minimized wait time by 20%
• Organized stays by taking guest reservations over phone efficiently resulting in wait time reduction by 30%
• Ensured guest transportation leading to the hotel's rating across various internet platforms to raise to 5 star
• Trained & mentored 7 front desk clerks in POS terminals , guest services, and check-in
• Facilitated the hiring and screening of 15+ hospitality staff to fulfill the hiring needs of the hotel
• Received 96% positive guest ratings for hospitality according to the hotel's customer service rating app
• Awarded " Employee of the year " 2 years in a row across 10 outlets for splendid customer service & unfailing punctuality
• Deemed the most reliable employee for being available for graveyard shifts 98% of time among a staff of 11 doormen
• Maintained security/surveillance leading to reduced security breaches by 100%
• CGPA: 3.2/4
• Certification in Hospitality | University of California | Riverside, CA | Mar '17 – May ‘17
• Languages : English and Spanish

Here is a summary of our Hospitality Resume 2022 Guide:

• Use one-liner points instead of paragraphs and begin each point with a power verb.
• If you have over 3 years of work experience, write a hospitality resume summary otherwise go with a hospitality resume objective.
• Make use of the reverse chronological order across all sections in your hospitality management resume.

What’s more? This blog will make you proficient at writing your hospitality resume, that too without having to consult anywhere else.

Whether you are a beginner or an experienced professional, you will understand how to perfectly write a resume to target your ideal job.

By the end of this guide, you will learn:

• What is a hospital resume and why do you need it?
• How to format your resume to make it more recruiter-friendly?
• How to draft the perfect ATS-targeted hospitality resume professional experience?
• What are the hospital resume key sections?

This blog will help you write the ideal hospitality resume. If you still find yourself unsure and in need of help, we are here to help you.

Use Hiration's Online Resume Builder to draft your hospitality resume to put you at the forefront without any bother.

Our Resume Builder comes armed with several assorted hospitality resume examples and hospitality resume samples that will transform your resume-building experience.

So, why wait? When your perfect hospitality resume can be built with just a few clicks.

Let’s move on and take a look at what topics this guide will cover:

Hospitality Job Description for Resume

[ Back to Table of Content ]

Working in the hospitality industry requires a certain type of persona. Not only are you required to have the front desk resume skills and be proactive but you also have to be calm and collected.

You must put on a good appearance and be there to cater to customers, regardless of what mood you are in.

The hospitality industry majorly umbrellas three sectors: Food & beverage, lodging, and tourism. People working in these industries have a plethora of duties and responsibilities with customer service at its center.

They might be required to handle payments from guests; verify and adjust billing or assist foreign guests who have limited knowledge of the primary language being used.

They should be familiar with the local areas as they are often expected to give recommendations on restaurants, entertainment venues and tourist attractions within the local area.

Having a cordial personality will always take the people working in the hospitality industry forward.

Specific hospitality resume skills, however, would depend on the specific sector in the industry or the type of job you wish to apply for.

But generally, your front desk resume skills should correspond to customer service, ability to work with people and attention to detail.

Hospitality Responsibilities

The responsibilities in the hospitality industry will, of course, be assigned based on your role and level of seniority. But the baseline for all roles would remain the same.

This list is not exclusive but includes responsibilities such as knowledge in food service, hotel operations, food & beverage prep, maintenance, management, and more. Some businesses may have additional responsibilities, so make sure to exhaustively go through the job description carefully.

Get a better understanding of what your responsibilities might entail depending on the sector you are working for:

Hotels employ staff for front desk, housekeeping, and restaurant. Positions may range from managers, porters to the concierge. Primarily employees are required to excel in customer service, attention to detail, teamwork, and good personal grooming. Creative problem-solving and a thorough knowledge of local resources and attractions are also important.

Foodservice industry

Foodservice includes everything from a fast food joint to working as a server in a high-end restaurant. Again, customer service and careful attention to detail are principal responsibilities. Thorough knowledge of the restaurant’s current offerings is also a must.

Responsibilities for personnel working in Food and beverage preparation may include customer service. These jobs may, however, can be entirely behind the scenes. The responsibilities might be technical for cooks and people handling food and beverages. Attention to detail is very important.

Maintenance and cleaning

Maintainence and cleaning are also a huge proportion of the hospitality sector. Responsibilities under this might include cleaning and equipment reparation among others. These responsibilities include everything from the safe and appropriate use of cleaning chemicals to basic electrical repair and carpentry.

Hospitality Salary

How much money does the hospitality industry personnel make?

Again, as the hospitality sector is so broad, we will list the salary of 2 positions at both high and low levels of seniority to give you a better understanding of the pay scale of a hospitality worker:

Hospitality Managers :

• PayScale : $45,000 / year
• Salary.com : $76,651 - $140,596 / year
• Indeed : $50,241 / year

Front Desk Clerk :

• PayScale : $28,524 / year
• Glassdoor : $24,615 / year
• Indeed : $11.94 / hour

What is a Hospitality Resume & why do you need it?

The very first thing you need to understand is that your hotel front desk resume will be a tool whose sole purpose will be to market you.

It must include all the relevant information like your contact information, educational attainment, and professional experience, among others that too in the perfect hospitality resume format.

This is what will help you convince recruiters that you are suitable for their establishment.

Hence, your resume must elicit a positive response.

A very important factor that comes into play here is the Applicant Tracking System (ATS). It’s a modern tool that most recruiter use today to shortlist candidates.

Consider this the first line of defense, many applicants find it hard to surpass this because their catering resumes are not ATS targeted.

At Hiration , we are extremely focused on helping you draft your perfect hotel resume that will rank high on any ATS.

Now, if you are wondering how do I get my resume to rank on ATS? The answer is Keywords! If you master the art of identifying and introducing keywords into your resume, you are good to go with any ATS.

Follow this guide to get the hang of all the necessary elements regarding your front desk clerk resume.

Learn what you need to do to make your ATS-targeted resume or you can simply save time and use Hiration’s Online Resume Builder.

Read our blog on how to write a resume and become a master at building catering resumes yourself.

Hospitality Resume Sections

Heed the following order while composing your hospitality management resume to build a flawless resume:

• Personal Information
• Profile Title
• Summary/Objective
• Professional Experience
• Certifications (if any)
• Awards & Recognition (if any)
• Additional Information (if any)

If you want to know more about how to compose these resume sections immaculately, you can read more about it on Hiration's 2022 Guide to sections in a resume .

Let us do the heavy lifting for you. Use Hiration’s Online Resume Builder to build your flawless resume.

You can select from our massive library of pre-filled hospitality resume templates and customize them according to your needs.

How to write your Hospitality Resume

Wondering where to start while making your front desk clerk resume? Don’t worry! Our resume writing experts have come up with the following 3 easy stages:

• First Stage: Master Hospitality Resume
• Second Stage: First Draft of your Hospitality Resume
• Third Stage: Final Draft of your Hospitality Resume

Master Hospitality Resume

In the very first stage, you have to assemble all your professional information in one place.

This not only helps to pick information easily for your current resume but also makes recollection of data easier for the future.

Here is an explanation of how making a master resume achieves the twofold objective of helping you in the present as well as in the future:

• Compiling information helps you compose your hotel front desk resume in the present as all the required resources you need are now in one place. Now, you can just choose and pick the relevant facts from your professional experience for the job you are applying for in the present timeline.
• It helps you in the future when you need to update your resume as there will be no need to explicitly look for information. Since you have compiled this huge library of data already; all you have to do now is update your resume.

Now, let’s look at the second stage of the resume building resume, which is the First Draft of hospitality management resume.

First Draft of Hospitality Resume

In the second stage of curating your hotel resume, i.e., the First Draft of Hospitality Resume you have to compose the following sections:

• Certification (if any)

Final Draft of Hospitality Resume

Congratulations, you are now in the final stage of building your restaurant host resume.

This stage consists of drafting the key skills and summary/objective section. Find the details for how to compose these sections below:

• Key skills : This is one of the most important sections of your resume. As a rule, you should always compose this section second to last.
• Summary/Objective section : Your hospitality resume objective or summary is the last thing you need to compose while drafting your resume for hospitality jobs. If you are wondering if you need to write a summary or hospitality resume objective, it is simple. This completely depends on the number of years you have under your belt as a professional.

Read on to further understand how to draft each section of your hotel resume.

Hospitality Resume: Header

We have compiled the following checklist for you to follow so you can perfect your hospitality resume header:

• A common mistake in traditional catering resumes is the use of “CV” or “Resume” as the resume header. Avoid this at all costs.
• Your real full name should be the default resume header of your hospitality resume. This should be placed on the extreme top of your resume.
• The ideal font range for your resume header is 16-20 font size.
• Give a single space between your first name and your last name.
• If you have a middle name, initialize it. For instance, if your name is Tom Marvolo Riddle, your resume header should read Tom M. Riddle.

Still unsure? Read a more comprehensive guide for composing resume headers at Hiration’s 2022 Guide To Writing The Perfect Resume Header .

Take a glimpse at our hospitality resume examples to better understand how an ideal resume header should look like.

We understand that writing a resume for potentially your dream job can be daunting. Let our resume building experts assist you with their experience and writing techniques.

Hospitality Resume: Personal Information

Take extra care while composing the personal information section of your restaurant host resume. Don’t lose your dream job by providing a mistyped number or e-mail.

Following is the information you will input in your resume:

• Updated mobile number
• Professional email address

Align the information horizontally in the personal information section of your hospitality resume as shown:

{Personal Mobile number} | {Professional Email Address} | {Current Location}

Updated Mobile Number

Given below are the standard rules to be followed while listing your mobile number in your hospitality resume:

• Use your country’s ISD code as a prefix before your phone number
• Put a plus sign (+) before the ISD code
• Write your updated mobile number after the ISD code
• Eg: +1 38723 31981

Professional Email Address

Check and recheck this section of your hospitality resume. Even one typo could lead to a potentially interested recruiter never being able to contact you.

This is how you should draft your email address: [email protected] .

Or a similar professional format can be followed, For eg: if your name is Tom Riddle, the appropriate e-mail handle would be [email protected] or [email protected] .

Avoid using funny/goofy handles such as ‘[email protected]’.

Current Location of Residence

Following are the guidelines for listing your location in your hotel resume:

• List your current city of residence and position it in the right-most corner of the personal information section of your resume.
• No need to mention your house address, street name, or locality name in your resume for hospitality jobs.
• If the job you are applying for is in the same country, mention your city name and state name.
• If you are looking for a job in another country, mention your city name and country name.

Read Hiration's 2022 Guide to composing your contact information for a more detailed explanation regarding the personal information section.

Check out our hospitality resume samples to understand how to present personal information in your resume for front desk to make it stand out.

Building the perfect resume has never been easier. Hiration’s Online Resume Builder is built exclusively for that.

Hospitality Resume: Profile Title

The hospitality resume format of the profile title of your hotel resume also follows a few rules & regulations as mentioned below:

• Your resume title should be in the size range of 14-16 font size.
• The profile title should reflect your latest job title and it is the second-largest text in your resume after your resume header.

Our hospitality resume examples will show you how a profile title should look like in an ideal resume for hospitality personnel.

Use Hiration’s Resume Review Service to ensure your resume is in a professional format.

Hospitality Resume: Professional Experience

This is the section where you can endorse your hospitality resume skills to dazzle the recruiter and make it impossible for them to not shortlist you.

You need to be careful about the information you decide to input in this section. Make it the most relevant for the profile you are applying for.

As per various resume writing experts, follow these guidelines to make an impact and communicate the highlight of your career professionally:

• Use the STAR format to structure the points in the professional experience section of your resume.
• Only use one-line points while communicating your roles & responsibilities.
• Use bolding & bucketing to augment the impact of these points.

Read on to understand the above points in detail.

Also, do check out Hiration’s Blog on how to compose the professional experience section in your resume to understand about this section more thoroughly.

Want to see how an ideal professional experience section looks like? Take a look our hospitality resume samples.

STAR Format

The STAR format helps you present your contribution to your job in a comprehensively manner.

Using this format, you can quantify your work. This is a universally accepted format and uses the cause-effect relationship to portray the best of your accomplishments.

STAR stands for:

S: Situation T: Task A: Action R: Result

As is evident, using this format you can show what actions you took to tackle a situation, and what were the results of the said action.

This demonstrates exactly how your actions were beneficial to the organization you worked for.

Framing Points

Stuffing your resume with too many words makes it look cluttered.

Let’s be honest. Paragraphs are boring!

If you have been using paragraphs to explain your roles and responsibilities in your resume, that could be a reason why you are not getting any interview calls.

Within the limited time that recruiters take to glance at one resume, they are not going to read lengthy paragraphs.

Take a look at the following hospitality resume examples to understand how you can make your resume reader-friendly and appeal to recruiters.

Example 1 :

"I was responsible for greeting and checking in patrons of the hotel. The hotel has 100+ rooms which are more or less always booked. I efficiently handled the check-in process by using the point of sale (POS) method and was proficient enough to be trusted to train 10+ other front desk clerks in the use of the POS system. This led to the reduction of wait time by 20%. I also took guest reservations over the phone and organized the stays for these guests. I did this so efficiently that the wait time reduction was reported at 30%. I trained and mentored other employees at various duties like guest services and check-in process. I also facilitated the hiring and screening of 15+ hospitality staff to fulfill the hiring needs of the hotel."

Example 2 :

Checked in guests in 100+ room hotel utilizing the point of sale (POS) system leading to wait time minimization by 20% Organized stays and guest reservations over phone resulting in wait time reduction by 30% Mentored 10+ front desk clerks in POS terminals, guest services, among others Facilitated the hiring and screening of 15+ hospitality staff for the hotel to fulfill their hiring needs

Framing Points Analysis

Following conclusions can be drawn after observing both the hospitality resume examples:

• Although reading both the hospitality resume examples will make it evident that they are essentially saying the same thing, however, example 2 is more readable just because of the way it has been organized.
• By breaking down the paragraph, identifying the relevant information and drafting one-liner points, we have made it more comprehensible to read.
• The paragraph looks formidable and will discourage the recruiter from reading it in its entirety.
• Conclusion: Use points instead of paragraphs to increase readability and make it look more professional.

Bucketing & Bolding

Now that you have made your resume more readable, how can you make it even more effective?

Bucketing & bolding is the answer. It will draw the recruiter’s attention to the most important aspects of your professional experience.

Look at these 2 hospitality resume examples that demonstrate the same:

Customer Service Checked in guests in 100+ room hotel utilizing the point of sale (POS) system leading to wait time minimization by 20% Organized stays and guest reservations over phone resulting in wait time reduction by 30% Training & Screening Mentored 10+ front desk clerks in POS terminals , guest services, among others Facilitated the hiring and screening of 15+ hospitality staff for the hotel to fulfill their hiring needs

Bucketing & Bolding: Analysis

Following conclusions can be drawn from the above-mentioned hospitality resume examples:

• Although example 1 is easy to read and comprehend on account of the points being used, it still lacks effective communication regarding applicant’s roles & responsibilities.
• By using bucketing & bolding in example 2, we have eliminated this problem. Now, the recruiter’s attention is directed towards the applicant’s quantifiable achievements.
• We have grouped similar points under unique subheadings. This shows that you can understand and implement your strengths & weaknesses in an organized way.
• The conclusion drawn is that the use of bucketing & bolding alongside points is the best way to compose the professional experience section of your resume for hospitality jobs.

Think your resume still isn’t picture perfect? Learn what you can do to perfect it by getting your resume professionally reviewed by using Hiration’s Resume Review Service!

Hospitality Resume: Education

In the hospitality resume examples in this blog, the candidate has been working as a hotel Front Desk Clerk.

In this specific type of work in the hospitality industry, a college degree in Hotel and Restaurant Management or a related course would be much preferred.

There are however other jobs that come under the umbrella of the hospitality industry. Some may require qualification, others not so much.

The education section of your resume for front desk should consist of the following:

• Name of the school/university you have attended.
• Name of the pursued courses.
• Location of your school/university.
• Enrollment and graduation dates in the month and year format.

Arrange the education section of your restaurant host resume in the following format:

{Name of the school/university} | {Location} | {Dates} (in month & year format) {Name of the degree} | {CGPA}

A faulty education section in your hotel resume can lead to disasters. Learn more about this section by reading Hiration's 2022 Guide on how to list education on your resume .

Refer to our hospitality resume example and understand how the education section of a perfect resume for hospitality should look like:

Want to strengthen your chances at getting shortlisted? Use Hiration’s Online Resume Builder to perfect your resume.

Hospitality Resume: Certifications

What can be more perfect than an applicant who takes out time to get certified for their job? It would be a waste if you don’t list these correctly in your resume.

Show your recruiter your passion for your job. Mentioned below is a list of guidelines to help you compose this section:

• Name of the certification.
• Name of the certification issuing body.
• Location of the certifying body.
• Enrollment and completion date in the month and year format.

Arrange these in the following format:

{Name of certification} | {Affiliating Institution} | {Location} | {Date} (in month & year format)

You can read more about how to draft the certifications section on your hospitality resume by reading Hiration's 2022 Guide on listing certifications on a resume .

Check out this hospitality resume example to understand how a perfect certifications section looks like in an ideal hospitality resume:

If you have already drafted your resume, get it professionally reviewed by Hiration’s Resume Review Service.

Hospitality Resume: Additional Information

Have some cool hobbies or are you multilingual? Incorporate them in the additional information section of your cater resume.

Given below is our hospitality resume example showcasing a perfectly curated additional information section:

Chin up! It’s not hard to get a great resume for hospitality jobs. Use Hiration’s Online Resume Builder now!

Hospitality Resume Key Sections

Hospitality resume: key skills.

Most recruiters skim-read hospitality resumes, so focus on highlighting your key skills that will convey your dexterity in a glance.

Here are a few tips to perfect this section:

• Identify the key skills by rigorously going through the job description.
• Choose and pick your hospitality resume skills from your drafted professional experience section.
• Draw connections between your front desk resume skills and work experience, do not blatantly insert key skills, especially when you do not possess them.
• Highlight the key skills by bolding them.

You can write the perfect key skills for your resume yourself. Just go through Hiration's 2022 Guide on what skills to put on a resume .

Writing your resume has never been easier. Hiration’s Resume Review Service is built exclusively to help you perfect your resume.

Moreover, take a look at our hospitality resume sample to get a good understanding of what an impeccably curated key skills section of your resume for front desk should ideally look like:

Hospitality Resume Summary

A resume is incomplete without the perfect resume summary. Follow the tips mentioned below and easily compose the ideal resume summary for your hospitality resume:

• A summary is required by professionals with 3 or more years of experience.
• Compose the summary by picking out the highlights of your career from the professional experience section of your hospitality resume.
• Be mindful that it does not exceed 2-3 lines.
• Focus on the keywords used by the recruiter to make it ATS-targeted.
• Try and link your past roles with the keywords used by the recruiter in your target job listing. Doing this will enhance your chances of getting shortlisted as it demonstrates that you possess the skills that the recruiter is looking for.

You can read a more detailed guide about composing your resume summary at Hiration's 2022 Resume Summary Guide .

Take a look at our hospitality resume sample below to learn what an ideal resume summary should ideally look like:

Hiration’s Online Resume Builder is a comprehensive resume writing service that can create your hospitality resume on your behalf.

Hospitality Resume Objective

Confused whether your cater resume needs an objective or a summary?

If you are a fresher or have less than 3 years of experience, then you should go with a hospitality resume objective. Here you mention how you will be a valuable asset to the organization.

Fashioning perfect hospitality resume objectives is an art we can teach you through our blog, Hiration's 2022 Guide on Resume Objectives .

Resume Review & Free Hospitality Resume Templates

Use Hiration’s Resume Review Service to improve your chances of getting more interview calls. Our resume writing experts will help you perfect your resume.

We will make sure that your resume complies with the current industry standards by following the below-mentioned parameters:

• Compliance with industry norms
• Content Relevance
• Recruiter Friendliness
• Design Compatibility
• Conversion Scope
• ATS Compliance
• Global Compatibility
• Performance Assessment
• Resume Formatting (font, margins, the order of sections, etc.)

What’s more? We will even give you 2 hospitality resume templates without any charge!

So, get your resume professionally reviewed by the best resume writers by using Hiration’s Resume Review Service today!

Online Resume Builder for Hospitality Resume

Save your precious time and let us do what we are best at. Our Online Resume Builder is designed to make your hospitality resume rank high on any ATS and impress any recruiter.

Our Online Resume Builder comes with the following resources:

• Option to save unlimited resumes
• 25+ resume designs
• Full rich-text editor
• Unlimited PDF downloads
• 100+ resume templates
• 1-click design change
• A shareable link
• Live resume editor

Build the perfect hospitality resume with Hiration’s Online Resume Builder now!

Key Takeaways

• Write the dates in the month and year format and keep this format consistent across all the sections of your hospitality resume.
• Use the Reverse Chronological Format to draft ATS-targeted hospitality resumes.
• Use bucketing & bolding to enhance the effectiveness of your hospitality resume.
• Use power verbs at the beginning of each point.
• Use power verbs in the past tense for past profiles and projects.
• Use power verbs in the present continuous tense for present profiles and projects.
• Write a hospitality resume objective if you have less than 3 years of work experience and a hospitality resume summary if you have over 3 years of work experience.
• Write the location in city/state format if you are applying for a job in the same country.
• Write the location in city/country format if you are applying for a job in another country.

We hope that you are now able to build your perfect cater resume through our help.

Or you can use Hiration’s Online Resume Builder which is a comprehensive resume writing service and let our professional expert writers help you write an impeccable hospitality resumes.

Go to Hiration resume builder and create a professional resume for yourself. Additionally, reach out to us at [email protected] and you can get 24/7 professional assistance with all your job & career-related queries.

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